Presentation Deck: Revolutionizing Design Education: AI-Powered Design-Thinking for Tomorrow's Innovators

Samir Dash
Revolutionizing Design Education:
AI-Powered Design-Thinking
for Tomorrow's Innovators
Podium Presentation
Cisco Systems
ORCIID iD: 0009-0007-8887-9265
Product Designer
XDi, Cisco Systems

Where We Stand Today?
AI-Powered Design-Thinking for Tomorrow's Innovators
Samir Dash
samdash@cisco.com
LINKEDIN:
https://linkedin.com/in/mobilewish
smart corporate leaders are embracing the idea that design
can be a crucial differentiator…Today design is widely
acknowledged as a C-suite concern and a key element of
corporate strategy.
-- India is facing huge shortage of qualified design teachers/facilitators
-- The National Education Policy 2020 has added Design Thinking as an
optional subject as part of CBSE curriculum which includes Hands-on workshops
for 160 hours (annually) Class 9 to 12
-- Design-Thinking cannot be taught without “real-life” practical, project
scenarios and is effective only with right contextual data.
Adoption and integration of
Design-Thinking, Service Design & DesignOps
processes in Product Lifecycle Management
(PLM) process has been fuelling the enterprise
innovation, ideation, collaboration software
tooling eco-systems.
Academics Industry

Design
Thinking
Lean UX Service
Design
Design
Sprint
Design
Sprint
Business
Canvas
Double
Diamond
Jobs to Be
Done (JTBD)
Design
Strategy
Design Ops
Maturity Model
Persona
5 Why?
Empathy
Map
AS IS Map
TO BE
Map
A/B Testing
Wireframing
Customer
Journey
Customer
Affinity
Diagram
Samir Dash
samdash@cisco.com
LINKEDIN:
Can We Make it
Easier to Navigate
the Maze to
Innovation?
- Learning Curve
- Co-Creation Space
- Facilitation/Guidance
3 Areas of Needs:

Survey
1
2A
Running Design Thinking
Session with AI
+
.
Post Survey
The Experiment
November 2022 – April 2023
Samir Dash
samdash@cisco.com
Gain a comprehensive
understanding of the challenges
faced by learners in the domain of
Design Thinking
Running Handson AI
Supported Sessions to
Understanding how effective
the AI is in supporting
participants in overcoming the
challenges.
LINKEDIN:
2B

Rourkela Chamber of
Commerce & Industry (RCCI)
Rourkela, Bhubaneswar & Bangalore
Designers, Startup/SME Founders
Help/Support
12 Participants
Samir Dash
samdash@cisco.com
Participants
Participants
LINKEDIN:

Initial Survey
1
Samir Dash
samdash@cisco.com
LINKEDIN:

What Participants believed.
Samir Dash
samdash@cisco.com
66%
9%
25%
LINKEDIN:

Design Thinking
Sessions with AI
2A
Samir Dash
samdash@cisco.com
LINKEDIN:

Samir Dash
samdash@cisco.com
The Software
LINKEDIN:

Samir Dash
samdash@cisco.com
Preparing Tuned Model
*Limitation: All the outcome of this experiment were based on the limited
contextual data used to train for the tuned model.
Demographic, Job Role, Industry Data sets *
LINKEDIN:

Samir Dash
samdash@cisco.com
AI Facilitated DT Session Activities
LINKEDIN:

Samir Dash
samdash@cisco.com
DT Session Tasks
?
BUSINESS PROBLEM STATEMENT
LIST OF DT TOOLS TO BE USED
LINKEDIN:

DEMO: Review Problem Statement à List of Steps + DT Tools
Samir Dash
samdash@cisco.com
LINKEDIN:

Samir Dash
samdash@cisco.com
DT Session Tasks
LINKEDIN:

Samir Dash
samdash@cisco.com
DEMO 2A: Demographic Data à Persona (Automation)
LINKEDIN:

Samir Dash
samdash@cisco.com
DEMO 2B: Diary Entryà Empathy Map (Automation)
LINKEDIN:

Samir Dash
samdash@cisco.com
DEMO 2C: Interview Dump (Qualitative Research data)à Empathy Map (Automation)
LINKEDIN:

Samir Dash
samdash@cisco.com
AI Acting As Guide
AREAS TO IMPROVE
LINKEDIN:

Samir Dash
samdash@cisco.com
DEMO 2B: Persona Draft à Suggestions to Improve (Automation)
LINKEDIN:

Samir Dash
samdash@cisco.com
LINKEDIN:
Whiteboarding Version Demo

Post DT Session
Survey Outcomes 2B
Samir Dash
samdash@cisco.com
LINKEDIN:

What Participants believed.
Samir Dash
samdash@cisco.com
41.66%
8.33%
16.67%
33.34%
LINKEDIN:

Samir Dash
samdash@cisco.com
*NPS score is measured with a single-question survey and reported with a number ranging from -100 to +100,
where a higher score is desirable. NPS® is often held up as the gold standard customer experience metric.
On a scale of 0 to 10, how likely are you to recommend our
business to a friend or colleague?
LINKEDIN:

Thank you.
Let’s Connect.
Samir Dash
samdash@cisco.com
Acknowledgement for Support
Prof. Alok Satpathy,
Dept. of Mech. Engg., National Institute of Technology Rourkela (NITR),
Shree Durga Prasad Gouda,
COO, Atal Incubation Centre-Nalanda Institute of Technology Foundation
(AIC-NITF),
Shree Sunil Kayal,
President, Rourkela Chamber of Commerce
& Industry (RCCI),
Shree Pratik Agarwal,
Co-founder, BetaBuilds Technologies Pvt. Ltd.
Rickin Hindocha,
Content Operations, Xerox Corp., UK
Kumar Ahir and XDi Team,
Cisco Systems
Further Experiment Related Paper can be found here:
DOI: 10.1007/978-3-031-49215-0_3
LINKEDIN:

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Presentation Deck: Revolutionizing Design Education: AI-Powered Design-Thinking for Tomorrow's Innovators