2. WHAT is a Quality Manual?
• Quality Manual is an official
document developed by an
organization that explains how
the organization’s QMS operate
to produce quality products or
deliver quality service.
3. WHAT a Quality Manual
should contain?
PROCESS DIAGRAMS
3
QUALITY POLICY
4
QUALITY OBJECTIVES
5
6
QMS PROCEDURES
WORK INSTRUCTIONS
7
EMPLOYEE ROLES &
RESPONSIBILITIES
8
DOCUMENT TEMPLATES
9
1
SCOPE, EXCLUSIONS &
JUSTIFICATIONS
ORGANAIZATIONAL APPROACH
IN MEETING ISO SECTIONS 4-8
REQUIREMENTS
2
The Manual should contain Version,
Amendment record and Approvals
4. OTHER items of Quality Manual
• Cover page to contain the following
– Company Logo | Name
– Version | Approver’s signature
• Header to contain organizational Logo, Title
• Footer can contain version & disclaimer
• Disclaimer can say that “ The document
becomes uncontrolled when printed”
5. CONTACT us for ISO Initiatives
Contact Mr. G. Sreedharan for the following
ISO 9001:2008 needs
Email: sreedharang@gmail.com
Can Assist in the following areas
Documentation
Document Review
Internal Audits
Certification Process
Awareness Training Sessions