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SOCIAL TOOLS
SUPER SESSION
Benjamin Spiegel
CEO, MMI Agency
@NXFXCOM
#SocialPro #24A @nxfxcom
@nxfxcom#SocialPro #24A
Tools Toys are cool.
“Social network ad spending hit
$35.98 billion
worldwide in 2017.”
@nxfxcom#SocialPro #24A
@nxfxcom#SocialPro #24A
SOCIAL NETWORK AD SPENDING (BILLIIONS) 2015 2016 2017
North America $10.10 $12.67 $15.15
Asia-Pacific $7.40 $9.66 $11.91
Western Europe $4.74 $5.82 $6.85
Latin America $0.68 $0.85 $1.00
Central & Eastern Europe $0.61 $0.70 $0.79
Middle East & Africa $0.16 $0.22 $0.28
Worldwide $23.68 $29.91 $35.98
SOCIAL NETWORK AD SPENDING GROWTH (% CHANGE) 2015 2016 2017
Middle East & Africa 52.4% 33.9% 27.4%
Asia-Pacific 42.7% 30.6% 23.3%
North America 31.0% 25.5% 19.6%
Western Europe 28.9% 22.8% 17.7%
Latin America 24.2% 25.0% 17.9%
Central & Eastern Europe 18.0% 14.4% 13.0%
Worldwide 33.5% 26.3% 20.3%
Social Network Ad Spending Worldwide, by Region, 2015-2017
Note: includes paid advertising appearing within social networks, social network games and social network apps; excludes spending by marketers that goes toward developing or
maintaining a social network presence; numbers may not add up to total due to rounding
Source: eMarketer, April 2015
Crowded playing field
@nxfxcom#SocialPro #24A
@nxfxcom#SocialPro #24A
© LUMA Partners LLC 2015
Gamification
SOCIAL LUMAscape
Social Data
Community
Platforms
Social/Mobile
Apps & Games
Social Networks - Other
Social Search & Browsing
Social Commerce
Platforms
Analytics
Social Promotion Platforms
Social Publishing Platforms
Social Marketing Management Twitter Apps
Facebook Gaming
Facebook Apps
Content Curation
URL Shorteners Stream Platforms
Traditional Publishers
Social Business Software
Content Sharing (Reviews/Q&A/Docs)
Image/Video Sharing
Blogging
Platforms
External (Customer) Facing
Internal (Employee) Facing
Social Ad Networks
Social Intelligence Social
Scoring
Social TV
Social Referral
M
A
R
K
E
T
E
R
C
O
N
S
U
M
E
RSocial Shopping
Social Advertising Platforms
Social Login/Sharing
Social Content & Forums
Denotes acquired company Denotes shuttered company
Advocate Platforms
Social Branded Video
@nxfxcom#SocialPro #24A
Disclaimer:
@nxfxcom#SocialPro #24A
@nxfxcom#SocialPro #24A
I hate tools!
@nxfxcom#SocialPro #24A
• cross platform integration
• granularity
• Al
• cost
• data ownership
• facebook = facebook
• reporting
• realtime insights bs
why?
@nxfxcom#SocialPro #24A
Social tools cost up to $20k/brand/month
My only tool: Knime
@nxfxcom#SocialPro #24A
$0
@nxfxcom#SocialPro #24A
@nxfxcom
Innovative platform
#SocialPro #24A
@nxfxcom
What it does
#SocialPro #24A
@nxfxcom
Twitter in 20 seconds
#SocialPro #24A
@nxfxcom#SocialPro #24A
Real-world examples
Real-time events - Shell Houston Open
@nxfxcom
• Real-time content
• Simultaneous activities
• Multiple real-time platforms
• PR, social, analytics, radio,
TV and physical activation
#SocialPro #24A
Experiential social - ”Until 20”
@nxfxcom
• Flexible demands (line length)
• Multiple competitors - film festival
• Location-based media support
• POS integration/bidding
#SocialPro #24A
Digital launch - Boogie Wipes
@nxfxcom
• Multiplatform launch
• Dynamic paid support
• Minute-by-minute cross-platform tracking
• Real-time content creation
• CRM Integration
#SocialPro #24A
@nxfxcom#SocialPro #24A
Solution: build your own
Six reasons to build
your own mega awesome
incredible social mastery
AI Big Data real-time tool
@nxfxcom#SocialPro #24A
@nxfxcom#SocialPro #24A
1.Get the details you want.
@nxfxcom#SocialPro #24A
2. Output any way you want.
@nxfxcom#SocialPro #24A
3. As often as you want.
@nxfxcom#SocialPro #24A
4. Harvest the data.
@nxfxcom#SocialPro #24A
5. Build profiles.
@nxfxcom#SocialPro #24A
6. Get competitive advantage.
@nxfxcom#SocialPro #24A
7.Investsmarter
Tool building 101 - it’s easy
@nxfxcom#SocialPro #24A
1. Pick an API.
@nxfxcom#SocialPro #24A
2. Load data from API.
@nxfxcom#SocialPro #24A
3. Transform data.
@nxfxcom#SocialPro #24A
4. Do stuff with data.
@nxfxcom#SocialPro #24A
Poor man’s version
@nxfxcom#SocialPro #24A
@nxfxcom
1. Pick an API.
https://developers.facebook.com/tools/explorer/
#SocialPro #24A
@nxfxcom
2. Load data from API.
https://graph.facebook.com/searchmarketingexpo/feed
#SocialPro #24A
@nxfxcom
3. Transform data.
http://konklone.io/json/
#SocialPro #24A
@nxfxcom
4. Do stuff with data.
http://www.wordle.net/create
#SocialPro #24A
What you need to build your own
@nxfxcom#SocialPro #24A
@nxfxcom#SocialPro #24A
1. Goals - define the outcome
@nxfxcom#SocialPro #24A
2. Geek(ish) - JSON, API, CSV, JS and
HTML
@nxfxcom#SocialPro #24A
3. ETL - extract transform load
@nxfxcom#SocialPro #24A
4. Storage - where to keep it
Putting it all together
@nxfxcom#SocialPro #24A
Our setup
@nxfxcom
• Running small EC2
• Scheduled jobs
• Backup
• API calls
• Data extractions
• Transformations
• Q&A
• Text analytics
• Modeling
• Alerts
• Data storage
• Aggregation
• Data preparation
• Data serving
• Visualization
• Modeling
• Analysis
• Reporting
• Delivery
#SocialPro #24A
@nxfxcom#SocialPro #24A
Our setup
Cloud-solution cost
@nxfxcom
Knime platform Free
Spotfire/Tableau $0-$200/month
Amazon RDS $24/month
Amazon EC2 $24/month
API keys Free
TOTAL $50-$250/month
#SocialPro #24A
Things you can do
@nxfxcom#SocialPro #24A
@nxfxcom#SocialPro #24A
What to do tomorrow
@nxfxcom
• Knime - https://www.knime.org
• Facebook API key - https://developers.facebook.com
• Twitter API key - https://dev.twitter.com
• (Free) Amazon instance - https://aws.amazon.com/free/
• Spotfire trial - http://spotfire.tibco.com/trial
• Tableau trial - http://www.tableau.com/products/trial
#SocialPro #24A
@nxfxcom#SocialPro #24A
Thank you!

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Social Tools Super Session | Social Pro 2015

Editor's Notes

  1. Even if your brand isn’t the title sponsor of an event, there are ways to create the conversation. Step one is to assess the event’s audience and decide if there is a relative tie-in to your brand. Ask yourself (and answer honestly)… Do you have the right to play in this space?
  2. Freddy
  3. Freddy
  4. Freddy
  5. cross platform integration 2. granularity 3. AI 4. cost 5. data ownership 6. facebook = facebook 7. reporting 8. realtime insights bs…
  6. Freddy
  7. Freddy
  8. Even if your brand isn’t the title sponsor of an event, there are ways to create the conversation. Step one is to assess the event’s audience and decide if there is a relative tie-in to your brand. Ask yourself (and answer honestly)… Do you have the right to play in this space?
  9. Event time is hectic, so having an engagement plan in place before and during your event is essential.
  10. Event time is hectic, so having an engagement plan in place before and during your event is essential.
  11. Having a dedicated social media team is key. Mistakes can happen and opportunities can go by the wayside if you assign social media engagement responsibilities to someone who is already managing something else, such as event logistics.
  12. Post-event, remember to assess the effectiveness of your initiatives, and review any ways in which you might enhance your brand’s reach and resonance the next time around. When driven by ongoing research, planning, collaboration and creativity, your leveraging of event sponsorships through live social media engagement can pay off handsomely, helping to shape and share the moments that become most memorable to consumers.
  13. Before the event, listen to online conversations long in advance of event day to identify key conversation topics and opportunities. This ears-to-the-ground approach can facilitate conversations with ambassadors who will build excitement for your brand. MMI Agency has managed the Shell Houston Open on behalf of Shell Oil Company for several years. (screenshot of conversation topics most prevalent during the 2015 tournament)