1. Ten strategic om decision Presented by Group (6)

2. Introduction Also called as operations decisions Make effective decisions in 10 areas of OM Achieve differentiation, low cost and response Support missions and strategies

3. Ten Operation Decisions

4. Ten Operation Decisions

5. OM contribution to Strategy

6. Ten Operation Decisions Difference between goods and services Implementation of decision influence proportion of goods and services Decision are same for both goods and services Although importance and method of implementation depend on ratio of goods and services

7. Example " To provide outstanding French fine dining for the people of Chicago" Ignore cost leadership and quick response Focus on differentiation

8. Example

9. Conclusion Use ten decision of operations management for competitive advantage Not just for fine-dining restaurants but for all

10. Thank You