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The State of the U.S. Mobile Advertising Industry
and What Lies Ahead




 Hans Fredericks, VP, Marketing Solutions, comScore, Inc.
 Michael Becker, Managing Director, N.A., Mobile Marketing Association
 Scott Hendrickson, VP, Advertising Sales, Where, Inc.
* Note: A copy of this presentation will be sent to all attendees within 48 hours of today’s webinar
Our Presenters

Hans Fredericks                  Michael Becker                     Scott Hendrickson
VP, Marketing Solutions          Managing Director, North America   VP, Advertising Sales
comScore, Inc.                   Mobile Marketing Association       Where, Inc.




                     © comScore, Inc.   Proprietary.
Agenda


   Current Understanding of Mobile Marketing
   Mobile media data and insights into the mobile advertising
    opportunity
   Big Brands in Action: Hyper Local Use Cases and Best Practices




                © comScore, Inc.   Proprietary.
About the Mobile Marketing Association

 Seven hundred (700) members strong, the MMA‟ primary focus is to establish
  mobile as an indispensable part or the marketing mix.
 The MMA works to promote, educate, measure, guide and protect the
  mobile marketing industry worldwide.



         STIMULATE GROWTH                                                REDUCE FRICTION

      PROMOTE            EDUCATE                          MEASURE            GUIDE         PROTECT




                                                       COLLABORATE

                                                     www.mmaglobal.com


                   © comScore, Inc.   Proprietary.
comScore Digital Business Analytics

                                                                     Audience Measurement
                                                                     Site Analytics
                               User Analytics                        Vertical Market Solutions
Unified Digital Measurement™




                                                                     Social Analytics



                                                                     Copy Testing
                                                                     Campaign Verification
                               Advertising Analytics                 Ad Effectiveness
                                                                     Cross Media



                                                                     Mobile Audience Measurement
                                                                     Network Analytics & Optimization
                               Mobile Analytics                      Customer Experience
                                                                     & Retention Management




                                   © comScore, Inc.   Proprietary.                                      V0910
WHERE Ads™ Reaches 51MM Consumers
The Largest Hyper-local Mobile Ad Network

• Focused on “pre-checkin” and driving local
  commerce
• 100% of inventory is location targeted
• 3.5B impressions/mo. via 275+ publisher
  partners
• 120,000+ hyper-local ad campaigns daily
• Proprietary Relevancy Ad Serving Technology
• Recently acquired by eBay / PayPal




              Hyper-local Reach                   Publisher Portal



                © comScore, Inc.   Proprietary.
Mobile



                     It‟s a Big Deal


Really Big Deal!
 © comScore, Inc.   Proprietary.
© comScore, Inc.   Proprietary.
Grabbing Everyone‟s Attention




  Rich Media
  Advertising
                                         Whole World
                                         of Apps

       © comScore, Inc.   Proprietary.
Mobile Web & HTML 5




Tablets


  © comScore, Inc.   Proprietary.
© comScore, Inc.   Proprietary.
“If your plans don‟t include mobile,
 then your plans are not finished.”
Wendy Clark, Senior Vice President, Integrated Marketing,
  Coca-Cola (IAB Annual Leadership Meeting 2011)




            © comScore, Inc.   Proprietary.
Mobile Marketing Defined




“Mobile Marketing is a set of
practices that enable organizations
to communicate and engage with
their audience in an interactive and
relevant manner through any
mobile device or network.”
(Mobile Marketing
Association, 2009)




              © comScore, Inc.   Proprietary.
MISR image of the Central Amazon


 © comScore, Inc.   Proprietary.
Convergence of Mobile Context in Marketing




             Digital                             Traditional
            marketing                            marketing

               Mobile is pulling these forces of marketing together




               © comScore, Inc.   Proprietary.
Available Mobile Paths




                                                  Content   Proximity




                © comScore, Inc.   Proprietary.
Feature Phones




                 © comScore, Inc.   Proprietary.
Smartphones




              © comScore, Inc.   Proprietary.
Connected Devices




              © comScore, Inc.   Proprietary.
Two Inter-dependent
approaches to Mobile Marketing


 Direct (“through”)                                                                  Outdoor

                                                                Through
  – Marketer Push                                                Mobile
                                                                 Media
                                                                                                               Events

  – Consumer Pull
                                                                                   Email         SMS

                                                      On
 Indirect (“with”)                                 Package               Prox
                                                                            .
                                                                                                        MMS
                                                                                                                        TV
                                                                                         Mobile

  – “Mobile Enabled Traditional                                                        Engagement

                                                                                                        Inte
    Media”                                                                  Cont
                                                                             ent
                                                                                                          r-
                                                                                                         net
                                                                                           App
  – Mobile Advertising                                  Print
                                                                                            s
                                                                                                                    Online




                                                                                                    Point of
                                                                          Radio
                                                                                                     Sale




                  © comScore, Inc.   Proprietary.
Mobile Tactics Used U.S.




  Source: MMA 2nd ANNUAL VIEW FROM MADISON AVENUE (2010)

                      © comScore, Inc.   Proprietary.
Mobile Advertising Delivery Mediums


     Mobile Web                          SMS/MMS                      Mobile Video                Apps




                                                      Different Ad Executions
 • Static/Animated/Rich          • Text Ads in SMS                •   Pre-roll video         • Static/Animated
     Media Banners                    or MMS                      •   Post-roll video            Banners
 •   Text Ads                                                     •
                                 •    Picture                         Banner (Idle Screen)   •   Text
 •   Expandable Ad Units                                          •   Rich Media Ad Units
     for iPhone and
                                      messaging in
                                                                      (In App)
                                                                                             •   Interstitials
     Android                          MMS                                                    •   Wallpapers
 •   Interstitials for                                                                       •   Interactive Ad
     iPhone and Android
                                                                                                 Units


                       Other Ad channels: Voice, Bluetooth, Search

                           © comScore, Inc.   Proprietary.
U.S vs. Worldwide Mobile Ad. Rev.




                © comScore, Inc.   Proprietary.
Global Ad Revenue Share By Type „10 vs. „15




           © comScore, Inc.   Proprietary.
mobile         is about…culture
Is mobile all about   Technology?




                                                        It’s also about Culture.

                      © comScore, Inc.   Proprietary.
Consumer Behavior Depends on the Category




Source: Bringing Life to the Mobile Segment. Carlson Marketing (2010)




                                                                        Source: North American Technographics Benchmark Survey,
                                                                        Q2 2010 (US, Canada)
                                                                        Note: Examples of advanced activities include: downloading applications, checking
                                                                        news/weather/sports, using mobile banking, checking flight/train/bus status,
                                                                        researching or purchasing products, using navigation or GPS services, using
                                                                        coupons, etc.


                                    © comScore, Inc.   Proprietary.
comScore Mobile Measurement Methodologies

 Complexity and fragmentation of mobile market requires an array of data sources
  and methodologies for a 360° view


              MobiLens                            Network Census           Site & App Census
           Market Tracking via                   Network Log Analysis       Mobile Web, App &
        Intelligent Online Survey                                            AdNet Tagging




            Mobile Metrix                                GSMA MMM          Ad Metrix Mobile
       Smartphone Meter Panel                           Behavioral media    Mobile Ad Tracking
                                                         measurement              Tools




                      © comScore, Inc.   Proprietary.
Mobile Media Users are Nearing a Majority in the US


             Mobile Market Segments -                                                    Mobile Market Segments - March
                    March 2010                                                                        2011




                                                       Mobile
                                                                                              Just Voice,            Mobile Media,
                        Just Voice,                    Media,
                                                                                                27.1%                   45.7%
                          32.0%                        37.8%

                                                       88.3 Million
                                                                                                                      106.8 Million


                                                                                              SMS (and not
                                                                                                mobile
                                                                                              media), 27.2%
                                  SMS (and
                                  not mobile
                                   media),
                                    30.2%




                                                                                                                                      Product: MobiLens
                                                                                                            Data: Three month average ending March 2011
 Mobile Media User = Used browser, application, native email, stream or download music                                            Country: US, N= 30,817
 and broadcast or on demand video (does not include SMS)


                                    © comScore, Inc.    Proprietary.
Mobile Users Differ Dramatically by Mobile Activity and Content
    Accessed



                                 Demographics of Mobile Media Activities
           53%                                                                                                    Higher on chart = more female
                                                      Social Networking                                           Further to right = older
                      Made Own Ringtone                                                                           Size of bubbles = # of users
           52%

           51%

           50%
                                                                             Ringback
                                               Purchased Ringtone                                        Unlimited Data Plan
% Female




           49%
                                                                                              Mobile Media
           48%                                                     Played Games
                                                                                   Used Browser
           47%                                                                      Used App
           46%                            Listened to Music

           45%                                                     Purchased Game        Email

           44%
                 25         27                      29                 31                33             35                    37                     39
                                                                            Median Age

                                                                                                                                       Product: MobiLens
                                                                                                             Data: Three month average ending March 2011
                                                                                                                                   Country: US, N= 30,817



                                 © comScore, Inc.   Proprietary.
Browser and Application Usage Showing Continuous Growth



             Browser and Application Usage                                                                     Browser, App, SMS Usage
                        Growth
           45.0%                                                              35.0%
                                                                                                     50%                                                            48%
           40.0%                                        38.6%
                               37.3%                                                                                                                                45%
           35.0%                                                              33.0%                  40%                                                            39%
                                               30.1%                                                                                                                37%
           30.0%       28.6%




                                                                                      % YoY-Growth
                                                                              31.0%                  30%
% Market




           25.0%                                                                                                                                                    26%
                       30.6%
           20.0%                                                                                     20%
                                                                              29.0%
           15.0%
                                                28.4%                                                10%
           10.0%                                                              27.0%
           5.0%                                                                                      0%
           0.0%                                                               25.0%
                       Used Application         Used Browser
                   (except native games)
                                                                                                           App                           Browser
                   Mar-2010      Mar-2011     Year-on-Year Growth
                                                                                                           SMS*                          App OR Browser
                                                                                                           App OR Browser OR SMS*
                                                                                                                                                 *Excludes Mobile to Mobile
                                                                                                                                                         Product: MobiLens
                                                                                                                              Data: Three month average ending March 2011
                                                                                                                                                    Country: US, N= 30,817



                                            © comScore, Inc.   Proprietary.
Facebook and Google Search Lead Market on Both Mobile and PC



                                       Brand Market Share - PC vs Mobile
          80%   73%     72%
          70%

          60%
                          52% 53%
          50%                          46%
% Group




                                                     42%
          40%     37%
                                                                  34%
                                                                          29%      28%     29%
          30%                                             28%                            25%
                                                                                     24%         20%   20%       22%
                                                                                                             18%
          20%                   15%                                                                      16%            15%
                                                                    12%      12%                   14%                                10%
                                            11%                                                                        8%
          10%
                                                                                                                                  0.4%
          0%




                                                                        PC         Mobile

                                                                                                               Product: MobiLens / Media Metrix
                                                                                                                             Data: March 2011
                                                                                                                                   Country: US




                                © comScore, Inc.   Proprietary.
Time Spent on Mobile Skews to Social Media Sites

         347                  Average Minutes per Visitor – Mobile vs. PC Internet
    269                                    (Top Mobile Properties)
                     215                                           203
                                                    144                                         130
                82
                            59 79              56             52         42 22    22 32    21         11 17
                                                                                                                                        Mobile
                                                                                                                      6 13
                                                                                                                                        PC




                           Average Minutes per Visitor – Mobile vs. PC Internet
   652
                               (Top Mobile Minutes per Visitor Properties)

               315            347
                           269
                                                                   215
                                           154                                                  155                                      Mobile
     107             97                             95        82         80       74       64         61 30            59 79
                                                                              3        2                                                 PC




                                                                                                              Product: Mobile Metrix / Media Metrix
                                                                                                                                 Data: March 2011
                                                                                                                                       Country: US


                            © comScore, Inc.   Proprietary.
Double-Digit Growth in All Major Categories – Led by Social Media



                                     Top 10 Mobile Categories - Year-on-Year Growth
                    80,000                          45.7%                                                                                               50.0%
                                                                                              43.3%
                    70,000           40.2%                                                                                                              45.0%
                                                                                  38.1%
                             30.7%                                                                                                                      40.0%
                    60,000                                                                                                                 33.4%
Unique User (000)




                                                                      32.1%                                                  31.5%                      35.0%




                                                                                                                                                                 %YoY-Growth
                    50,000                                                                                                                              30.0%
                                                                                                                 24.8%
                    40,000                                                                               16.9%                                          25.0%
                    30,000                                                                                                                              20.0%
                                                                                                                                                        15.0%
                    20,000
                                                                                                                                                        10.0%
                    10,000                                                                                                                              5.0%
                        0                                                                                                                               0.0%




                                                                Mar-10         Mar-11     Year-on-Year Growth




                                                                                                                                                   Product: MobiLens
                                                                                                                         Data: Three month average ending March 2011
                                                                                                                                               Country: US, N= 30,817



                                             © comScore, Inc.   Proprietary.
Mobile Delivering Incremental Reach; Mobile Only is Over 40% of
Pandora‟s Audience


                                           Incremental Reach from Leading U.S. News Brands' Mobile Websites
                                                                                                                                                           Pandora – Total Universe
                                           Source: comScore Total Universe Report, U.S., April 2011 (beta data)
                                                                                                                                                               Audience (000)

                                  35,000                                                                                        8.0%

                                                               6.7%                                                             7.0%
                                                                                                                                                                         13,381            42%
                                  30,000
  Total Universe Audience (000)




                                                                                                      5.5%                      6.0%
                                  25,000                                                                              5.2%




                                                                                                                                       Incremental Reach
                                                                                      4.9%
                                                                                                                                5.0%                                      7,135            23%
                                  20,000
                                                                                                                                4.0%
                                  15,000                                                                                                                                                  35%
                                                                                                                                                                          11,126
                                                                                                                                3.0%
                                                 2.3%
                                  10,000
                                                                                                                                2.0%
                                                                                                                                                                         Visitors
                                   5,000                                                                                        1.0%                             Home/Work PC
                                                                                                                                                                 Home/Work PC and Mobile
                                      0                                                                                         0.0%                             Mobile
                                             NY Times     LA Times            Wash Post             WSJ          Chicago Trib




                                                        Total Universe Audience              Incremental Reach                                             Product: comScore Total Universe Report.
                                                                                                                                                                                   Data: April 2011
                                                                                                                                                                                       Country: US
                                                                                                                                                                                         Beta Data


                                                          © comScore, Inc.   Proprietary.
Mobile Social Media Booming in US



 Almost daily users of mobile                            US Social Media Unique Mobile Users
  social media +70% - growing                        70,000
  faster than category                               60,000

 Conversational Media in Mobile                     50,000
                                                                                                     Almost every
  Metrix (smartphone panel) has                      40,000                                          day
  71% reach                                          30,000                                          At least once
                                                                                                     a week
  – 36% minutes, 44% PVs                             20,000                                          One to three
  – Nearly all is Facebook with 87%                  10,000
                                                                                                     times in the
                                                                                                     month
    of category minutes and 83% of
                                                         0
    PVs




                                                                                          Product: MobiLens, Mobile Metrix
                                                                             Data: Three month average ending March 2011
                                                                                                              Country: US




                   © comScore, Inc.   Proprietary.
Top Apps Largely Free – Ads Key to Monetization

 Among top 50 apps with widest reach, „Angry Birds‟ is the only paid app
 During March 2011, 12.7% of downloaded apps were paid – including five of the top 20 (Angry Birds, Cut
  the Rope, Fruit Ninja, iSlash, Angry Birds Seasons) and ten of the top 50

                                                       Top 10 iTunes Apps
                                                                                                              % Reach of all Apps
 Rank                  Title                             Developer            Genre      Free / Paid
                                                                                                                 Downloaders
  1     Facebook                           Facebook                  Social Networking      Free                      59.6%

  2     Pandora Radio                      Pandora Media, Inc.       Music                  Free                      38.0%

  3     Paper Toss                         Backflip Studios          Games                  Free                      28.6%

  4     Google Search                      Google                    Reference              Free                      22.9%

  5     Backgrounds                        Stylem Media              Entertainment          Free                      22.7%

  6     Google Earth                       Google                    Travel                 Free                      22.2%

  7     Touch Hockey: FS5 (FREE)           FlipSide5, Inc.           Games                  Free                      21.7%

  8     Skype                              Skype Software S.a.r.l    Social Networking      Free                      21.4%

  9     Myspace                            MySpace.com               Social Networking      Free                      21.2%
        Movies by Flixster, with Rotten
  10                                       Flixster                  Entertainment          Free                      20.8%
        Tomatoes - Free
                                                                                                              Product: iTunes App Tracker
                                                                                                       Data: Downloads Ever – March 2011
                                                                                                                              Country: US


                                © comScore, Inc.   Proprietary.
More Advertisers are Turning to Mobile – With Growing Diversity of
Categories and Advertisers



      Number of Display Advertisers                    March 2011 – Advertised Categories
800
                                                              1%
700
                                                             5%
                                                                                    Consumer Discretionary
600
                                                                  26%               Consumer Staples
                                                                                    Financials
500
                                                                                    Industrials

                                                              50%                   Information Technology
400
                                                                                    Mobile Content and Publishing
                                                                             6%     Telecommunication Services
300
                                                                                    Other
                                                                        7%
200                                                                           2%   3%

100

  0



                                                                                          Product: Ad Metrix Mobile
                                                                                        Data: April 2009 - April 2011
                                                                                                        Country: US


                     © comScore, Inc.   Proprietary.
Mobile subscribers receiving – and responding to SMS ads

 28% of mobile subscribers in the US received one or more SMS Ads in March 2011; of those, 17%
  responded to at least one SMS ad



                               SMS Ad Type – Received vs. Responded
60%
                50%                                                                    Received SMS Ad:     66.1 million
50%                                                                                    Responded to SMS Ad: 11.3 million

40%                       36%
                                             32%                                                                   30%
30%
20%                                                                                      16%        18%
                                                                               12%
10%                                                         8%

0%
                   SMS Ads Received                                             Responded to SMS Ads
       Info about product/service/brand                 Coupon or discount   Contest     Donation to charity/non-profit
                                                                                                                         Product: MobiLens
                                                                                               Data: Three month average ending March 2011
                                                                                                                     Country: US, N= 30,817




                          © comScore, Inc.   Proprietary.
Smartphones Critical to Mobile Advertising Opportunity


                                                     Service Penetration

                                                                             82%
         Used Browser
                                                 19%


                                                                                 85%
            Used App*
                                              16%
                                                                                                  Smartphone
                                                                                                  Feature Phone
                                                       28%
  Saw Ad on Web/In App
                                  5%


                                  8%
   Responded to SMS ad
                                 4%

                         0%                 20%           40%     60%      80%     100%

                                                                                                               *Except native games
                                                                                                                  Product: MobiLens
                                                                                       Data: Three month average ending March 2011
                                                                                                             Country: US, N= 30,817



                   © comScore, Inc.   Proprietary.
Popularity of Smartphones is Increasing – Bodes Well for Advertising



             Penetration – Embedded Base                                   80%           New Devices Acquired
90%
                                                                                 70.7%
80%   80.0%                                                                70%

70%                                                                        60%
                                                                 69.0%
                                                                                                                                        52.3%
60%                                                                        50%
                                                                                                                                         47.7%
50%
                                                                           40%
40%
                                                                  31.0%    30%
30%                                                                              29.3%
                                                                           20%
20%
      20.0%
                                                                           10%
10%

0%                                                                         0%
  Mar-2010     Jun-2010   Sep-2010       Dec-2010               Mar-2011     Mar-2010     Jun-2010   Sep-2010        Dec-2010        Mar-2011


             Smartphone         Feature Phone                                            Smartphone             Feature Phone

                                                                                                                               Product: MobiLens
                                                                                                     Data: Three month average ending March 2011
                                                                                                                           Country: US, N= 30,817



                              © comScore, Inc.   Proprietary.
Google‟s Android Now In the Lead on Smartphones



                                   Smartphone OS Growth                                                                          Smartphone OS Share
                                                                                                                                                  Symbian,
                      30,000                                                                      450%
                                                                                                                                  Palm , 3%         2%
                                    422%
                                                                                                  400%
                      25,000
                                                                                                  350%
                                                                                                                                   Microsoft,
                                                                                                                                      7%




                                                                                                         % Year-on-Year Growth
                                                                                                  300%
Mobile Owners (000)




                      20,000
                                                                                                  250%                                                            Google,
                                                                                                                                                                   35%
                      15,000                                                                      200%
                                                                                                                                  Apple, 25%
                                                                                                  150%
                      10,000
                                                                                                  100%
                                                   56%
                                                                                          19%     50%                                             RIM, 27%
                       5,000               1%
                                                                                                  0%

                          0                                  -20%           -19%                  -50%
                               Google    RIM       Apple   Microsoft        Palm        Symbian

                                        Mar-2010     Mar-2011        YoY Growth
                                                                                                                                                                   Product: MobiLens
                                                                                                                                         Data: Three month average ending March 2011
                                                                                                                                                               Country: US, N= 30,817



                                                      © comScore, Inc.   Proprietary.
Ecosystem Competition Extends Beyond Smartphones


       Platform – Installed Base (M),
                March 2011                          With iPad and iPod Touch, iOS
        Smartphone         Other Device             holds significant lead in
50                                                  addressable audience for
                                                    developers
40
                                                    – Installed base of 44M devices
30                                                    (65% more than Android)

20

10

 0
        iOS                            Android
                                                                                          Product: MobiLens
                                                                Data: Three month average ending March 2011
                                                                                      Country: US, N= 30,817




                 © comScore, Inc.   Proprietary.
Tablets and other connected devices redefine “mobile” for advertisers



         Share of Page Views by Device Type and Platform

   All Connected Devices                            Excluding Smartphones



          23%                                                               Smartphone -Android
    7%                                                                      Smartphone -Other
                                                                   8%       Smartphone -Blackbberry
                    30%                                  20%                Smartphone -iOS
   15%
                                                                   2%       iPad -iOS
                                                                            iPod Touch -iOS
         25%                                                                Connected Device -Other


                                                                                  Product: Connected Device Reporting
                                                                                                    Data: March 2011
                                                                                                         Country: US




                  © comScore, Inc.   Proprietary.
Growth in check-in and location-aware devices and services creating
new opportunities



                                                    Location Based Services
           30.0%                                                                                                                                50.0%
                     27.8%
                                                                                                                                                45.0%
                                                                  43.3%
           25.0%                   23.3%
                        40.2%                                                                    40.4%                                          40.0%

                                                            19.3%                                                                               35.0%
           20.0%
                                       32.1%




                                                                                                                                                         % YoY-Growth
                                                                                                                                      29.2%     30.0%
% Market




                                                                                 27.5%                            28.4%
           15.0%                                                                                                                                25.0%
                                                                               12.0%
                                                                                              11.0%                                             20.0%
           10.0%                                                                                                8.9%
                                                                                                                                                15.0%
                                                                                                                                    5.0%        10.0%
           5.0%
                                                                                                                                                5.0%

           0.0%                                                                                                                                 0.0%
                   Weather      Search                   Maps                Movie        Restaurant     Traffic Reports   Travel Service
                                                                          Information     Information

                                                         Mar-10       Mar-11     Year-on-Year Growth

                                                                                                                                            Product: MobiLens
                                                                                                                  Data: Three month average ending March 2011
                                                                                                                                        Country: US, N= 30,817



                                © comScore, Inc.   Proprietary.
To Sum

 The mobile audience is growing rapidly
 Multiple high reach advertising opportunities available – web, app, SMS
 Major PC publishers building large mobile audiences, often incremental
 Engagement increasing as mobile media usage becomes daily activity
 Mobile social is the standout category
 Mobile advertising is broadening, and also key to app monetization
 Smartphones are key driver of audience, usage, advertising
 Tablets and other connected devices redefining “mobile” for advertisers
 Growth in check-in and location-aware devices and services creating more
  localized advertising opportunities




                  © comScore, Inc.   Proprietary.
Hyper-Local Use Cases and Best Practices




Scottie Pippen   Michael Jordan




                                                   Location   Mobile Advertising


Wile E. Coyote    Road Runner




                 © comScore, Inc.   Proprietary.
Hyper-Local Use Cases and Best Practices


                                   Hyper-Local Formula
        Reach + Relevancy  Redemption/Engagement




               © comScore, Inc.   Proprietary.
Hyper-Local Use Cases and Best Practices


 What WHERE is Seeing…


 Location Dynamic Ads are outperforming static creative by 30%


 Location Dynamic Ads are driving strong secondary engagement metrics:
     40% of consumers are showing purchase intent
     30% of consumers are “clicking to social”
     20% of consumers are redeeming mobile offers


 Dynamic Targeting of ads is driving a 60% increase in performance



                   © comScore, Inc.   Proprietary.
Hyper-Local Use Cases and Best Practices

 Hyper-Local Precision Targeting: Geo-Fencing
–   Store fronts
–   Competitor Locations
–   POI (Airports, Schools, Theme Parks, etc.)
–   CPG‟s: Targeting Key Shopper Marketing Partners




                                                     .02 mi.




                   © comScore, Inc.   Proprietary.
Hyper-Local Use Cases and Best Practices


 Hyper-Local Dynamic Targeting: “Roaming Geo-Fences”
–   Weather
–   Flu Index
–   Store Performance Data
–   Inventory Data




                     © comScore, Inc.   Proprietary.
Hyper-Local Use Cases and Best Practices

 Event Based Marketing:
–   Retail Events
–   New Product Announcements
–   Grand Openings
–   Local Events and Sponsorship Activation




                    © comScore, Inc.   Proprietary.
Hyper-Local Use Cases and Best Practices


 Hyper Local Content and Engagement: How can you align your
    brand with what is happening around the consumer?


 Weather
 Local Sports Scores
–   Local News or Traffic
 Inventory (Popular local items, etc…)
 Local Places…Aid in Local Discovery




                   © comScore, Inc.   Proprietary.
Hyper-Local Use Cases and Best Practices


 What to expect in the future…


 The evolution of hyper-local advertising into commerce
 Big Data and Relevancy will be king
 A Multitude of Location Dynamic Offers
    Inventory based offers
    Store Performance based offers
 Smarter Tools for Marketers to manage margins and drive sales
  via real-time offers




                © comScore, Inc.   Proprietary.
Remember

 Mobile isn‟t about mobile…it is about engagement and the value
  consumers and you generate for each other


 Mobile is both a standalone media and a enabler for traditional media and
  will help you with:
  – Branding, Awareness, Loyalty/Retention, Care
    and Social Media Enablement


 You can embrace mobile today, there are many resources.




                   © comScore, Inc.   Proprietary.
Questions & Answers




© comScore, Inc.   Proprietary.
Want More? Don‟t miss: MMA Forum New York
     http://forum.mmaglobal.com


                                                            •   3 Days
     MMA Forum NY                                           •   Workshops
     June 15, 16, 17                                        •   Roundtables
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                                         @Waldorf=Astoria




56
                 © comScore, Inc.   Proprietary.
 June 27, comScore‟s
 Bryan Segal, Vice
 President, Sales,
 comScore, Inc. to
 present the comScore
 Canadian Lens.




                                                 Register today:
                                                 http://mmacanadajune2011.eventbrite.com/




               © comScore, Inc.   Proprietary.
Thank you!


 Hans Fredericks
 hfredericks@comscore.com

 Michael Becker
 michael.becker@mmaglobal.com

 Scott Hendrickson
 scott@where.com




           © comScore, Inc.   Proprietary.

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L'état de l'industrie de la publicité mobile US

  • 1. The State of the U.S. Mobile Advertising Industry and What Lies Ahead Hans Fredericks, VP, Marketing Solutions, comScore, Inc. Michael Becker, Managing Director, N.A., Mobile Marketing Association Scott Hendrickson, VP, Advertising Sales, Where, Inc. * Note: A copy of this presentation will be sent to all attendees within 48 hours of today’s webinar
  • 2. Our Presenters Hans Fredericks Michael Becker Scott Hendrickson VP, Marketing Solutions Managing Director, North America VP, Advertising Sales comScore, Inc. Mobile Marketing Association Where, Inc. © comScore, Inc. Proprietary.
  • 3. Agenda  Current Understanding of Mobile Marketing  Mobile media data and insights into the mobile advertising opportunity  Big Brands in Action: Hyper Local Use Cases and Best Practices © comScore, Inc. Proprietary.
  • 4. About the Mobile Marketing Association  Seven hundred (700) members strong, the MMA‟ primary focus is to establish mobile as an indispensable part or the marketing mix.  The MMA works to promote, educate, measure, guide and protect the mobile marketing industry worldwide. STIMULATE GROWTH REDUCE FRICTION PROMOTE EDUCATE MEASURE GUIDE PROTECT COLLABORATE www.mmaglobal.com © comScore, Inc. Proprietary.
  • 5. comScore Digital Business Analytics Audience Measurement Site Analytics User Analytics Vertical Market Solutions Unified Digital Measurement™ Social Analytics Copy Testing Campaign Verification Advertising Analytics Ad Effectiveness Cross Media Mobile Audience Measurement Network Analytics & Optimization Mobile Analytics Customer Experience & Retention Management © comScore, Inc. Proprietary. V0910
  • 6. WHERE Ads™ Reaches 51MM Consumers The Largest Hyper-local Mobile Ad Network • Focused on “pre-checkin” and driving local commerce • 100% of inventory is location targeted • 3.5B impressions/mo. via 275+ publisher partners • 120,000+ hyper-local ad campaigns daily • Proprietary Relevancy Ad Serving Technology • Recently acquired by eBay / PayPal Hyper-local Reach Publisher Portal © comScore, Inc. Proprietary.
  • 7. Mobile It‟s a Big Deal Really Big Deal! © comScore, Inc. Proprietary.
  • 8. © comScore, Inc. Proprietary.
  • 9. Grabbing Everyone‟s Attention Rich Media Advertising Whole World of Apps © comScore, Inc. Proprietary.
  • 10. Mobile Web & HTML 5 Tablets © comScore, Inc. Proprietary.
  • 11. © comScore, Inc. Proprietary.
  • 12. “If your plans don‟t include mobile, then your plans are not finished.” Wendy Clark, Senior Vice President, Integrated Marketing, Coca-Cola (IAB Annual Leadership Meeting 2011) © comScore, Inc. Proprietary.
  • 13. Mobile Marketing Defined “Mobile Marketing is a set of practices that enable organizations to communicate and engage with their audience in an interactive and relevant manner through any mobile device or network.” (Mobile Marketing Association, 2009) © comScore, Inc. Proprietary.
  • 14. MISR image of the Central Amazon © comScore, Inc. Proprietary.
  • 15. Convergence of Mobile Context in Marketing Digital Traditional marketing marketing Mobile is pulling these forces of marketing together © comScore, Inc. Proprietary.
  • 16. Available Mobile Paths Content Proximity © comScore, Inc. Proprietary.
  • 17. Feature Phones © comScore, Inc. Proprietary.
  • 18. Smartphones © comScore, Inc. Proprietary.
  • 19. Connected Devices © comScore, Inc. Proprietary.
  • 20. Two Inter-dependent approaches to Mobile Marketing  Direct (“through”) Outdoor Through – Marketer Push Mobile Media Events – Consumer Pull Email SMS On  Indirect (“with”) Package Prox . MMS TV Mobile – “Mobile Enabled Traditional Engagement Inte Media” Cont ent r- net App – Mobile Advertising Print s Online Point of Radio Sale © comScore, Inc. Proprietary.
  • 21. Mobile Tactics Used U.S. Source: MMA 2nd ANNUAL VIEW FROM MADISON AVENUE (2010) © comScore, Inc. Proprietary.
  • 22. Mobile Advertising Delivery Mediums Mobile Web SMS/MMS Mobile Video Apps Different Ad Executions • Static/Animated/Rich • Text Ads in SMS • Pre-roll video • Static/Animated Media Banners or MMS • Post-roll video Banners • Text Ads • • Picture Banner (Idle Screen) • Text • Expandable Ad Units • Rich Media Ad Units for iPhone and messaging in (In App) • Interstitials Android MMS • Wallpapers • Interstitials for • Interactive Ad iPhone and Android Units Other Ad channels: Voice, Bluetooth, Search © comScore, Inc. Proprietary.
  • 23. U.S vs. Worldwide Mobile Ad. Rev. © comScore, Inc. Proprietary.
  • 24. Global Ad Revenue Share By Type „10 vs. „15 © comScore, Inc. Proprietary.
  • 25. mobile is about…culture Is mobile all about Technology? It’s also about Culture. © comScore, Inc. Proprietary.
  • 26. Consumer Behavior Depends on the Category Source: Bringing Life to the Mobile Segment. Carlson Marketing (2010) Source: North American Technographics Benchmark Survey, Q2 2010 (US, Canada) Note: Examples of advanced activities include: downloading applications, checking news/weather/sports, using mobile banking, checking flight/train/bus status, researching or purchasing products, using navigation or GPS services, using coupons, etc. © comScore, Inc. Proprietary.
  • 27. comScore Mobile Measurement Methodologies  Complexity and fragmentation of mobile market requires an array of data sources and methodologies for a 360° view MobiLens Network Census Site & App Census Market Tracking via Network Log Analysis Mobile Web, App & Intelligent Online Survey AdNet Tagging Mobile Metrix GSMA MMM Ad Metrix Mobile Smartphone Meter Panel Behavioral media Mobile Ad Tracking measurement Tools © comScore, Inc. Proprietary.
  • 28. Mobile Media Users are Nearing a Majority in the US Mobile Market Segments - Mobile Market Segments - March March 2010 2011 Mobile Just Voice, Mobile Media, Just Voice, Media, 27.1% 45.7% 32.0% 37.8% 88.3 Million 106.8 Million SMS (and not mobile media), 27.2% SMS (and not mobile media), 30.2% Product: MobiLens Data: Three month average ending March 2011 Mobile Media User = Used browser, application, native email, stream or download music Country: US, N= 30,817 and broadcast or on demand video (does not include SMS) © comScore, Inc. Proprietary.
  • 29. Mobile Users Differ Dramatically by Mobile Activity and Content Accessed Demographics of Mobile Media Activities 53% Higher on chart = more female Social Networking Further to right = older Made Own Ringtone Size of bubbles = # of users 52% 51% 50% Ringback Purchased Ringtone Unlimited Data Plan % Female 49% Mobile Media 48% Played Games Used Browser 47% Used App 46% Listened to Music 45% Purchased Game Email 44% 25 27 29 31 33 35 37 39 Median Age Product: MobiLens Data: Three month average ending March 2011 Country: US, N= 30,817 © comScore, Inc. Proprietary.
  • 30. Browser and Application Usage Showing Continuous Growth Browser and Application Usage Browser, App, SMS Usage Growth 45.0% 35.0% 50% 48% 40.0% 38.6% 37.3% 45% 35.0% 33.0% 40% 39% 30.1% 37% 30.0% 28.6% % YoY-Growth 31.0% 30% % Market 25.0% 26% 30.6% 20.0% 20% 29.0% 15.0% 28.4% 10% 10.0% 27.0% 5.0% 0% 0.0% 25.0% Used Application Used Browser (except native games) App Browser Mar-2010 Mar-2011 Year-on-Year Growth SMS* App OR Browser App OR Browser OR SMS* *Excludes Mobile to Mobile Product: MobiLens Data: Three month average ending March 2011 Country: US, N= 30,817 © comScore, Inc. Proprietary.
  • 31. Facebook and Google Search Lead Market on Both Mobile and PC Brand Market Share - PC vs Mobile 80% 73% 72% 70% 60% 52% 53% 50% 46% % Group 42% 40% 37% 34% 29% 28% 29% 30% 28% 25% 24% 20% 20% 22% 18% 20% 15% 16% 15% 12% 12% 14% 10% 11% 8% 10% 0.4% 0% PC Mobile Product: MobiLens / Media Metrix Data: March 2011 Country: US © comScore, Inc. Proprietary.
  • 32. Time Spent on Mobile Skews to Social Media Sites 347 Average Minutes per Visitor – Mobile vs. PC Internet 269 (Top Mobile Properties) 215 203 144 130 82 59 79 56 52 42 22 22 32 21 11 17 Mobile 6 13 PC Average Minutes per Visitor – Mobile vs. PC Internet 652 (Top Mobile Minutes per Visitor Properties) 315 347 269 215 154 155 Mobile 107 97 95 82 80 74 64 61 30 59 79 3 2 PC Product: Mobile Metrix / Media Metrix Data: March 2011 Country: US © comScore, Inc. Proprietary.
  • 33. Double-Digit Growth in All Major Categories – Led by Social Media Top 10 Mobile Categories - Year-on-Year Growth 80,000 45.7% 50.0% 43.3% 70,000 40.2% 45.0% 38.1% 30.7% 40.0% 60,000 33.4% Unique User (000) 32.1% 31.5% 35.0% %YoY-Growth 50,000 30.0% 24.8% 40,000 16.9% 25.0% 30,000 20.0% 15.0% 20,000 10.0% 10,000 5.0% 0 0.0% Mar-10 Mar-11 Year-on-Year Growth Product: MobiLens Data: Three month average ending March 2011 Country: US, N= 30,817 © comScore, Inc. Proprietary.
  • 34. Mobile Delivering Incremental Reach; Mobile Only is Over 40% of Pandora‟s Audience Incremental Reach from Leading U.S. News Brands' Mobile Websites Pandora – Total Universe Source: comScore Total Universe Report, U.S., April 2011 (beta data) Audience (000) 35,000 8.0% 6.7% 7.0% 13,381 42% 30,000 Total Universe Audience (000) 5.5% 6.0% 25,000 5.2% Incremental Reach 4.9% 5.0% 7,135 23% 20,000 4.0% 15,000 35% 11,126 3.0% 2.3% 10,000 2.0% Visitors 5,000 1.0% Home/Work PC Home/Work PC and Mobile 0 0.0% Mobile NY Times LA Times Wash Post WSJ Chicago Trib Total Universe Audience Incremental Reach Product: comScore Total Universe Report. Data: April 2011 Country: US Beta Data © comScore, Inc. Proprietary.
  • 35. Mobile Social Media Booming in US  Almost daily users of mobile US Social Media Unique Mobile Users social media +70% - growing 70,000 faster than category 60,000  Conversational Media in Mobile 50,000 Almost every Metrix (smartphone panel) has 40,000 day 71% reach 30,000 At least once a week – 36% minutes, 44% PVs 20,000 One to three – Nearly all is Facebook with 87% 10,000 times in the month of category minutes and 83% of 0 PVs Product: MobiLens, Mobile Metrix Data: Three month average ending March 2011 Country: US © comScore, Inc. Proprietary.
  • 36. Top Apps Largely Free – Ads Key to Monetization  Among top 50 apps with widest reach, „Angry Birds‟ is the only paid app  During March 2011, 12.7% of downloaded apps were paid – including five of the top 20 (Angry Birds, Cut the Rope, Fruit Ninja, iSlash, Angry Birds Seasons) and ten of the top 50 Top 10 iTunes Apps % Reach of all Apps Rank Title Developer Genre Free / Paid Downloaders 1 Facebook Facebook Social Networking Free 59.6% 2 Pandora Radio Pandora Media, Inc. Music Free 38.0% 3 Paper Toss Backflip Studios Games Free 28.6% 4 Google Search Google Reference Free 22.9% 5 Backgrounds Stylem Media Entertainment Free 22.7% 6 Google Earth Google Travel Free 22.2% 7 Touch Hockey: FS5 (FREE) FlipSide5, Inc. Games Free 21.7% 8 Skype Skype Software S.a.r.l Social Networking Free 21.4% 9 Myspace MySpace.com Social Networking Free 21.2% Movies by Flixster, with Rotten 10 Flixster Entertainment Free 20.8% Tomatoes - Free Product: iTunes App Tracker Data: Downloads Ever – March 2011 Country: US © comScore, Inc. Proprietary.
  • 37. More Advertisers are Turning to Mobile – With Growing Diversity of Categories and Advertisers Number of Display Advertisers March 2011 – Advertised Categories 800 1% 700 5% Consumer Discretionary 600 26% Consumer Staples Financials 500 Industrials 50% Information Technology 400 Mobile Content and Publishing 6% Telecommunication Services 300 Other 7% 200 2% 3% 100 0 Product: Ad Metrix Mobile Data: April 2009 - April 2011 Country: US © comScore, Inc. Proprietary.
  • 38. Mobile subscribers receiving – and responding to SMS ads  28% of mobile subscribers in the US received one or more SMS Ads in March 2011; of those, 17% responded to at least one SMS ad SMS Ad Type – Received vs. Responded 60% 50% Received SMS Ad: 66.1 million 50% Responded to SMS Ad: 11.3 million 40% 36% 32% 30% 30% 20% 16% 18% 12% 10% 8% 0% SMS Ads Received Responded to SMS Ads Info about product/service/brand Coupon or discount Contest Donation to charity/non-profit Product: MobiLens Data: Three month average ending March 2011 Country: US, N= 30,817 © comScore, Inc. Proprietary.
  • 39. Smartphones Critical to Mobile Advertising Opportunity Service Penetration 82% Used Browser 19% 85% Used App* 16% Smartphone Feature Phone 28% Saw Ad on Web/In App 5% 8% Responded to SMS ad 4% 0% 20% 40% 60% 80% 100% *Except native games Product: MobiLens Data: Three month average ending March 2011 Country: US, N= 30,817 © comScore, Inc. Proprietary.
  • 40. Popularity of Smartphones is Increasing – Bodes Well for Advertising Penetration – Embedded Base 80% New Devices Acquired 90% 70.7% 80% 80.0% 70% 70% 60% 69.0% 52.3% 60% 50% 47.7% 50% 40% 40% 31.0% 30% 30% 29.3% 20% 20% 20.0% 10% 10% 0% 0% Mar-2010 Jun-2010 Sep-2010 Dec-2010 Mar-2011 Mar-2010 Jun-2010 Sep-2010 Dec-2010 Mar-2011 Smartphone Feature Phone Smartphone Feature Phone Product: MobiLens Data: Three month average ending March 2011 Country: US, N= 30,817 © comScore, Inc. Proprietary.
  • 41. Google‟s Android Now In the Lead on Smartphones Smartphone OS Growth Smartphone OS Share Symbian, 30,000 450% Palm , 3% 2% 422% 400% 25,000 350% Microsoft, 7% % Year-on-Year Growth 300% Mobile Owners (000) 20,000 250% Google, 35% 15,000 200% Apple, 25% 150% 10,000 100% 56% 19% 50% RIM, 27% 5,000 1% 0% 0 -20% -19% -50% Google RIM Apple Microsoft Palm Symbian Mar-2010 Mar-2011 YoY Growth Product: MobiLens Data: Three month average ending March 2011 Country: US, N= 30,817 © comScore, Inc. Proprietary.
  • 42. Ecosystem Competition Extends Beyond Smartphones Platform – Installed Base (M), March 2011  With iPad and iPod Touch, iOS Smartphone Other Device holds significant lead in 50 addressable audience for developers 40 – Installed base of 44M devices 30 (65% more than Android) 20 10 0 iOS Android Product: MobiLens Data: Three month average ending March 2011 Country: US, N= 30,817 © comScore, Inc. Proprietary.
  • 43. Tablets and other connected devices redefine “mobile” for advertisers Share of Page Views by Device Type and Platform All Connected Devices Excluding Smartphones 23% Smartphone -Android 7% Smartphone -Other 8% Smartphone -Blackbberry 30% 20% Smartphone -iOS 15% 2% iPad -iOS iPod Touch -iOS 25% Connected Device -Other Product: Connected Device Reporting Data: March 2011 Country: US © comScore, Inc. Proprietary.
  • 44. Growth in check-in and location-aware devices and services creating new opportunities Location Based Services 30.0% 50.0% 27.8% 45.0% 43.3% 25.0% 23.3% 40.2% 40.4% 40.0% 19.3% 35.0% 20.0% 32.1% % YoY-Growth 29.2% 30.0% % Market 27.5% 28.4% 15.0% 25.0% 12.0% 11.0% 20.0% 10.0% 8.9% 15.0% 5.0% 10.0% 5.0% 5.0% 0.0% 0.0% Weather Search Maps Movie Restaurant Traffic Reports Travel Service Information Information Mar-10 Mar-11 Year-on-Year Growth Product: MobiLens Data: Three month average ending March 2011 Country: US, N= 30,817 © comScore, Inc. Proprietary.
  • 45. To Sum  The mobile audience is growing rapidly  Multiple high reach advertising opportunities available – web, app, SMS  Major PC publishers building large mobile audiences, often incremental  Engagement increasing as mobile media usage becomes daily activity  Mobile social is the standout category  Mobile advertising is broadening, and also key to app monetization  Smartphones are key driver of audience, usage, advertising  Tablets and other connected devices redefining “mobile” for advertisers  Growth in check-in and location-aware devices and services creating more localized advertising opportunities © comScore, Inc. Proprietary.
  • 46. Hyper-Local Use Cases and Best Practices Scottie Pippen Michael Jordan Location Mobile Advertising Wile E. Coyote Road Runner © comScore, Inc. Proprietary.
  • 47. Hyper-Local Use Cases and Best Practices  Hyper-Local Formula  Reach + Relevancy  Redemption/Engagement © comScore, Inc. Proprietary.
  • 48. Hyper-Local Use Cases and Best Practices  What WHERE is Seeing…  Location Dynamic Ads are outperforming static creative by 30%  Location Dynamic Ads are driving strong secondary engagement metrics:  40% of consumers are showing purchase intent  30% of consumers are “clicking to social”  20% of consumers are redeeming mobile offers  Dynamic Targeting of ads is driving a 60% increase in performance © comScore, Inc. Proprietary.
  • 49. Hyper-Local Use Cases and Best Practices  Hyper-Local Precision Targeting: Geo-Fencing – Store fronts – Competitor Locations – POI (Airports, Schools, Theme Parks, etc.) – CPG‟s: Targeting Key Shopper Marketing Partners .02 mi. © comScore, Inc. Proprietary.
  • 50. Hyper-Local Use Cases and Best Practices  Hyper-Local Dynamic Targeting: “Roaming Geo-Fences” – Weather – Flu Index – Store Performance Data – Inventory Data © comScore, Inc. Proprietary.
  • 51. Hyper-Local Use Cases and Best Practices  Event Based Marketing: – Retail Events – New Product Announcements – Grand Openings – Local Events and Sponsorship Activation © comScore, Inc. Proprietary.
  • 52. Hyper-Local Use Cases and Best Practices  Hyper Local Content and Engagement: How can you align your brand with what is happening around the consumer?  Weather  Local Sports Scores – Local News or Traffic  Inventory (Popular local items, etc…)  Local Places…Aid in Local Discovery © comScore, Inc. Proprietary.
  • 53. Hyper-Local Use Cases and Best Practices  What to expect in the future…  The evolution of hyper-local advertising into commerce  Big Data and Relevancy will be king  A Multitude of Location Dynamic Offers  Inventory based offers  Store Performance based offers  Smarter Tools for Marketers to manage margins and drive sales via real-time offers © comScore, Inc. Proprietary.
  • 54. Remember  Mobile isn‟t about mobile…it is about engagement and the value consumers and you generate for each other  Mobile is both a standalone media and a enabler for traditional media and will help you with: – Branding, Awareness, Loyalty/Retention, Care and Social Media Enablement  You can embrace mobile today, there are many resources. © comScore, Inc. Proprietary.
  • 55. Questions & Answers © comScore, Inc. Proprietary.
  • 56. Want More? Don‟t miss: MMA Forum New York http://forum.mmaglobal.com • 3 Days MMA Forum NY • Workshops June 15, 16, 17 • Roundtables • Over 100 speakers @Waldorf=Astoria 56 © comScore, Inc. Proprietary.
  • 57.  June 27, comScore‟s Bryan Segal, Vice President, Sales, comScore, Inc. to present the comScore Canadian Lens. Register today: http://mmacanadajune2011.eventbrite.com/ © comScore, Inc. Proprietary.
  • 58. Thank you! Hans Fredericks hfredericks@comscore.com Michael Becker michael.becker@mmaglobal.com Scott Hendrickson scott@where.com © comScore, Inc. Proprietary.