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Good to
Great
The anatomy of a
world-class recruiter
Insights from
Social Talent
Perform Research
Data
#HRdergi
Johnny Campbell
Co-Founder & CEO
@socialtalent
/johnnycampbell
Metric Driven Recruitment
Candidate Applications
Invited to Interview
2nd Interview
Offer
Accept
Start
Your standard
Recruitment Funnel
Candidate Applications
Invited to Interview
2nd Interview
Offer
Accept
Start
Lack of quality candidates
= bottleneck
Candidate Applications
Invited to Interview
2nd Interview
Offer
Inbound Recruitment Funnel
Career Website Visitors
Clicks on “Apply” button
100
5
Low application volume
Average
Conversion
Rate:
Potential Candidates Identified
Potential Candidates Contacted
Engage Candidates
Submit
Candidate Applications
Invited to Interview
2nd Interview
100
10
2
0.25 5
40
200
2000
Outbound Recruitment Funnel
Average
Conversion
Rate:
Potential Candidates Identified
Potential Candidates Contacted
Engage Candidates
Submit
Your Goal:
100
95
70
16.6
Greater search accuracy
Effective messaging
Employer Branding
Granularly analyses
recruiter web
behaviour over time
2928 sourcers monitored
900 sourcers with performance data
Professional Networks
Other Social Networks
Job Boards
Others
• Recruiters spend 7x
more time (46%) on
LinkedIn than all Job
Boards combined (7%)
Recruiters’ Average Daily Web Usage
Average Daily Web Pages Visited
0
37.5
75
112.5
150
High Medium Low
Number of Web Pages Visited
High Performers
spend 36% less time
on the internet than
Low Performers
2
1 High Performers use the
internet more efficiently
Average Daily LinkedIn Pages Visited
0
22.5
45
67.5
90
High Medium Low
Professional Networks
(LinkedIn) Usage
Low Performers
spend 60% more time
on LinkedIn than
High Performers
2
High Performers use
LinkedIn less (but use it
more effectively)
Searches Conducted
0
4
8
12
16
High Medium Low
Searches Conducted per day
High-
performing
Recruiters conduct
65% fewer searches
per day than Low-
Performing
Recruiters
How can you perform
better if you search less?
Java Developer
("java" OR "j2e" OR "j2ee" OR "jee" OR "j2me" OR "j2se" OR
"javaee" OR "javabeans" OR "jdk" OR "jsp" OR "jboss" OR "jsf" OR
"json" OR "jquery" OR "jvm" OR "javascript" OR "js" OR "node js"
OR "apache" OR "beans" OR "corejava" OR "eclipse" OR "ejb" OR
"grails" OR "gwt" OR "hibernate" OR "hibernateorm" OR "maven"
OR "mvc" OR "objective c" OR "scala" OR "scripting" OR "servlets"
OR "spring" OR "struts" OR "tomcat" OR "uml" OR "unit" OR
"weblogic" OR "websphere")
("developer" OR "dev" OR "programmer" OR "devops" OR
"develop" OR "developing" OR "development" OR "developed" OR
"developpeur" OR "design" OR "designer" OR "desinger" OR
"architect" OR "analyst" OR "coder" OR "coding" OR "consultant"
OR "contractor" OR "engineer" OR "engineering" OR "entwickler"
OR "expert" OR "eng" OR "enginer" OR "enginner" OR
"entwicklerin" OR "ingenieur" OR "guru" OR "ninja" OR
"ontwikkelaar" OR "program" OR "programator" OR
"programmeur" OR "programmierer" OR "programista" OR
"software" OR "softwareentwickler" OR "technical lead" OR
"utvikler")
3 High Performers spend
less time searching
Advanced Search % of all Search
0
6.5
13
19.5
26
High Average
% Use of Advanced Search
High-performing
Recruiters use
Advanced Search 4X
more often than
average
Advanced Search % of all Search
0
3.75
7.5
11.25
15
High Average
% of Searches that contain Boolean
High-performing
Recruiters use
Boolean 2x more
often than average
4
High Performers leverage
Advanced Search & Boolean
to be more efficient
Before 2pm
0
15
30
45
60
High Medium Low
High-performing
Recruiters conduct
less searches in the
morning (before
2pm)
What time of day do
Recruiters Search?
If high performing
recruiters are
spending less time
searching in the
morning…
what exactly are they
doing instead?
Source: Yesware, December 2013
5
High Performers spend
their mornings engaging
with candidates
Social Media Visits (%)
0
4.5
9
13.5
18
High Medium Low
High-performing
Recruiters spend 8x
more time on social
sites
Use of Social Media
<500 Connections
0
15
30
45
60
Highest (>40%) Lowest (<10%)
Response Rates by size of
LinkedIn Network
>2000 Connections
0
15
30
45
60
Highest (>40%) Lowest (<10%)
Response Rates by size of
LinkedIn Network
Poorly networked
recruiters are over
10 times more likely to
have low response
rates
6 High Performers leverage
Social to build trust
Hi Johnny,
Your experience with Social Talent over
the last 5 years really made you jump off
the page when I viewed your profile...
Members with strong*
networks report response
rates 10X better than those
with weak* networks
* >2,000 LinkedIn Connections
** <500 LinkedIn Connections
Source: Social Talent/ AMS Global Sourcing Survey 2014
Robert Cialdini: 6 Key Principles of Influence
Robert Cialdini: 6 Key Principles of Influence
1. Smart Sourcers use the web less
(but use if efficiently)
2. Master LinkedIn, don't be a slave to it
(under-performers waste 60% more time on LinkedIn)
3. High Performers Search less but search
better (65% fewer searches)
4. High performers use Advanced Search
& Boolean more (4X & 2X)
5. Engage in the morning & search in the
afternoon to be successful
(6am emails, 8am calls)
6. Use Social to build trust & reputation online
(convert more candidates & improve responses)
RecruitLearn Perform

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HRdergi Istanbul 2015 Good to Great: The 6 traits of High Performing Recruiters

  • 1. Good to Great The anatomy of a world-class recruiter Insights from Social Talent Perform Research Data #HRdergi
  • 2. Johnny Campbell Co-Founder & CEO @socialtalent /johnnycampbell
  • 3.
  • 5. Candidate Applications Invited to Interview 2nd Interview Offer Accept Start Your standard Recruitment Funnel
  • 6. Candidate Applications Invited to Interview 2nd Interview Offer Accept Start Lack of quality candidates = bottleneck
  • 7. Candidate Applications Invited to Interview 2nd Interview Offer Inbound Recruitment Funnel Career Website Visitors Clicks on “Apply” button 100 5 Low application volume Average Conversion Rate:
  • 8. Potential Candidates Identified Potential Candidates Contacted Engage Candidates Submit Candidate Applications Invited to Interview 2nd Interview 100 10 2 0.25 5 40 200 2000 Outbound Recruitment Funnel Average Conversion Rate:
  • 9.
  • 10. Potential Candidates Identified Potential Candidates Contacted Engage Candidates Submit Your Goal: 100 95 70 16.6 Greater search accuracy Effective messaging Employer Branding
  • 12. 2928 sourcers monitored 900 sourcers with performance data Professional Networks Other Social Networks Job Boards Others • Recruiters spend 7x more time (46%) on LinkedIn than all Job Boards combined (7%) Recruiters’ Average Daily Web Usage
  • 13. Average Daily Web Pages Visited 0 37.5 75 112.5 150 High Medium Low Number of Web Pages Visited High Performers spend 36% less time on the internet than Low Performers 2
  • 14. 1 High Performers use the internet more efficiently
  • 15. Average Daily LinkedIn Pages Visited 0 22.5 45 67.5 90 High Medium Low Professional Networks (LinkedIn) Usage Low Performers spend 60% more time on LinkedIn than High Performers
  • 16. 2 High Performers use LinkedIn less (but use it more effectively)
  • 17. Searches Conducted 0 4 8 12 16 High Medium Low Searches Conducted per day High- performing Recruiters conduct 65% fewer searches per day than Low- Performing Recruiters
  • 18. How can you perform better if you search less?
  • 20.
  • 21. ("java" OR "j2e" OR "j2ee" OR "jee" OR "j2me" OR "j2se" OR "javaee" OR "javabeans" OR "jdk" OR "jsp" OR "jboss" OR "jsf" OR "json" OR "jquery" OR "jvm" OR "javascript" OR "js" OR "node js" OR "apache" OR "beans" OR "corejava" OR "eclipse" OR "ejb" OR "grails" OR "gwt" OR "hibernate" OR "hibernateorm" OR "maven" OR "mvc" OR "objective c" OR "scala" OR "scripting" OR "servlets" OR "spring" OR "struts" OR "tomcat" OR "uml" OR "unit" OR "weblogic" OR "websphere") ("developer" OR "dev" OR "programmer" OR "devops" OR "develop" OR "developing" OR "development" OR "developed" OR "developpeur" OR "design" OR "designer" OR "desinger" OR "architect" OR "analyst" OR "coder" OR "coding" OR "consultant" OR "contractor" OR "engineer" OR "engineering" OR "entwickler" OR "expert" OR "eng" OR "enginer" OR "enginner" OR "entwicklerin" OR "ingenieur" OR "guru" OR "ninja" OR "ontwikkelaar" OR "program" OR "programator" OR "programmeur" OR "programmierer" OR "programista" OR "software" OR "softwareentwickler" OR "technical lead" OR "utvikler")
  • 22.
  • 23. 3 High Performers spend less time searching
  • 24. Advanced Search % of all Search 0 6.5 13 19.5 26 High Average % Use of Advanced Search High-performing Recruiters use Advanced Search 4X more often than average
  • 25. Advanced Search % of all Search 0 3.75 7.5 11.25 15 High Average % of Searches that contain Boolean High-performing Recruiters use Boolean 2x more often than average
  • 26. 4 High Performers leverage Advanced Search & Boolean to be more efficient
  • 27. Before 2pm 0 15 30 45 60 High Medium Low High-performing Recruiters conduct less searches in the morning (before 2pm) What time of day do Recruiters Search?
  • 28. If high performing recruiters are spending less time searching in the morning… what exactly are they doing instead?
  • 30. 5 High Performers spend their mornings engaging with candidates
  • 31. Social Media Visits (%) 0 4.5 9 13.5 18 High Medium Low High-performing Recruiters spend 8x more time on social sites Use of Social Media
  • 32. <500 Connections 0 15 30 45 60 Highest (>40%) Lowest (<10%) Response Rates by size of LinkedIn Network
  • 33. >2000 Connections 0 15 30 45 60 Highest (>40%) Lowest (<10%) Response Rates by size of LinkedIn Network Poorly networked recruiters are over 10 times more likely to have low response rates
  • 34. 6 High Performers leverage Social to build trust
  • 35. Hi Johnny, Your experience with Social Talent over the last 5 years really made you jump off the page when I viewed your profile...
  • 36. Members with strong* networks report response rates 10X better than those with weak* networks * >2,000 LinkedIn Connections ** <500 LinkedIn Connections Source: Social Talent/ AMS Global Sourcing Survey 2014
  • 37. Robert Cialdini: 6 Key Principles of Influence
  • 38. Robert Cialdini: 6 Key Principles of Influence
  • 39. 1. Smart Sourcers use the web less (but use if efficiently) 2. Master LinkedIn, don't be a slave to it (under-performers waste 60% more time on LinkedIn) 3. High Performers Search less but search better (65% fewer searches) 4. High performers use Advanced Search & Boolean more (4X & 2X) 5. Engage in the morning & search in the afternoon to be successful (6am emails, 8am calls) 6. Use Social to build trust & reputation online (convert more candidates & improve responses)