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The User Revolution: Web 2.0 in the  Financial World Financial Services Conference Copenhagen, Oct. 23, 2008 Jerry Michalski
Who’s speaking ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Signs of the times
Agenda ,[object Object],[object Object],[object Object],[object Object]
Important context ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],User revolution
 
 
VATSIM
 
Social Media in Financial Services
Social Media in Financial Services
Social Media in Financial Services
Social Media in Financial Services
Social Media in Financial Services
New power for collective action ,[object Object],c
Alternatives to “Consumer” Person Individual Player Family Seller Buyer Household Participant Viewer Fan Customer Client Citizen Member Co-producer Shareholder Stockholder Stakeholder User
[object Object],[object Object],Web 2.0
Social media’s many faces ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
“ Architecture for participation” ,[object Object],[object Object],[object Object],[object Object],[object Object]
The big picture
Not just a technology shift ,[object Object]
Natural Cost ,[object Object]
Not just a technology shift ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Persistence
Exhaust data
Weaving a global brain
Effects on financial services
Differentiation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Implications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Alternatives to money ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],Questions?

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Social Media in Financial Services