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Socitm and the public sector IT
professional


Rose Crozier
Belfast City Council
11 October 2010
Perception is king!
Context

 Surviving in an increasingly difficult
 environment (or perhaps being the
 lifeboat)?

 Does IT Professionalism matter?

 What can Socitm do to support your
 cause?
Belfast Context
 Serving 270k citizens
 51 wards
 9 out of 10 most socially deprived
 wards in the region
 Regional capital

Ultimately improving the lives of
 the citizens and businesses we
         are here to serve
It’s all about the
        rate!
What has IT to offer?


     Common infrastructures
     Standardisation
     Joint working/data sharing
The ICT Strategy -

 The role for wider public sector,
 local government and 3rd sector
 Continued focus on transformation
 Collaborative approach through
 Local CIO Council and Local
 Government Delivery Council
 Support for PSN – ‘a network of
 networks’
 Emphasis on professionalism
What we also need from ICT
1. Engaging citizens in service design and
   delivery (co-production).

2. Shifting power, devolving finance and
   driving decision making down to the local
   level.

3. Focusing more widely on joining-up
   services across the local public and third
   sectors.



                      CIPFA-SOLACE After the Downturn Dec 09
Focus on data and information handling

  For improvement
  and efficiency
  For reforming
  existing services
  For joining up
  services
  For transformation
  and innovation in
  service creation
  and design
Integration of the third sector

 A supplier of services
 A collaborative partner
 An operational partner delivering
 niche or specialised services to
 disadvantaged groups
Understanding Transformation
 Not just about technology, systems and
 processes
 It’s about …
 People and Organisation
 Change Management
 Capability and capacity
 Learning from significant failures
Why do we need to improve
public sector IT skills?

  High levels of technology skills
already apparent
  The challenge is to acquire
necessary business skills to lead on
transformation and change
programmes
  The world of IT as we know is
rapidly changing
Transform
   Thinking


   Add value




Business as Usual
Essential New skills for IT
 Change Management
 Programme Management
 Delivering projects in complex
 environments
 Negotiation skills
 Strong advocacy/leadership skills
The importance of the CIO
role in the public sector

 Transformation of the role of CIO :–
 Strategic support
 Leadership
 Partnership
Socitm is delivering

 •New membership structure
 •Linkage to SFIA
 •ASPIRE for all members
 •New Web skills framework
 •On line CPD management
 •Mentoring
 •Facilitating networking and collaboration

 www.socitm.net
What else is there?

 What does IT professionalism mean
 to you?
 What would your priority be for
 professional development?
Thank you for listening
   and participating!

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Rose Crozier - Socitm and the IT profession

  • 1. Socitm and the public sector IT professional Rose Crozier Belfast City Council 11 October 2010
  • 3. Context Surviving in an increasingly difficult environment (or perhaps being the lifeboat)? Does IT Professionalism matter? What can Socitm do to support your cause?
  • 4. Belfast Context Serving 270k citizens 51 wards 9 out of 10 most socially deprived wards in the region Regional capital Ultimately improving the lives of the citizens and businesses we are here to serve
  • 5. It’s all about the rate!
  • 6. What has IT to offer? Common infrastructures Standardisation Joint working/data sharing
  • 7. The ICT Strategy - The role for wider public sector, local government and 3rd sector Continued focus on transformation Collaborative approach through Local CIO Council and Local Government Delivery Council Support for PSN – ‘a network of networks’ Emphasis on professionalism
  • 8. What we also need from ICT 1. Engaging citizens in service design and delivery (co-production). 2. Shifting power, devolving finance and driving decision making down to the local level. 3. Focusing more widely on joining-up services across the local public and third sectors. CIPFA-SOLACE After the Downturn Dec 09
  • 9. Focus on data and information handling For improvement and efficiency For reforming existing services For joining up services For transformation and innovation in service creation and design
  • 10. Integration of the third sector A supplier of services A collaborative partner An operational partner delivering niche or specialised services to disadvantaged groups
  • 11. Understanding Transformation Not just about technology, systems and processes It’s about … People and Organisation Change Management Capability and capacity Learning from significant failures
  • 12. Why do we need to improve public sector IT skills? High levels of technology skills already apparent The challenge is to acquire necessary business skills to lead on transformation and change programmes The world of IT as we know is rapidly changing
  • 13. Transform Thinking Add value Business as Usual
  • 14. Essential New skills for IT Change Management Programme Management Delivering projects in complex environments Negotiation skills Strong advocacy/leadership skills
  • 15. The importance of the CIO role in the public sector Transformation of the role of CIO :– Strategic support Leadership Partnership
  • 16. Socitm is delivering •New membership structure •Linkage to SFIA •ASPIRE for all members •New Web skills framework •On line CPD management •Mentoring •Facilitating networking and collaboration www.socitm.net
  • 17. What else is there? What does IT professionalism mean to you? What would your priority be for professional development?
  • 18. Thank you for listening and participating!