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The Future of Advertising and
         Marketing


        Gerd Leonhard
    Johannesburg, March 29, 2010

       www.mediafuturist.com
       twitter.com/gleonhard
*but
Control ! Money
 Egosystem !
Ecosystem
Trust: Risks & Rewards: Example: Ford
Closed vs Open...
Old
‘Broadcast’ Business: shrinking, and costly
New
Networked Business: exploding
Welcome to Communication 2.0
De-centralized
Mobile
Cross-Media
 Interactive
 Real-Time
A key realization:

Networked
  People
 Innovate
  Faster
A Mobile, Engaged,
Connected Culture
Soon: the Mobile becomes ‘The Internet’

                                                                 s ?
                                                              e s
                                                       s in
                                                    b u
                                              U R
                                           Y O
                                     g e
                               a n
                          ch
                       is
               ll   th
            wi
      o w
    H
Expect 30+% of all
Advertising to shift to digital,
 interactive, mobile, social,
video, in the next 2-3 years
The rising tide may be delayed but it is coming!
Source: Slideshare
It used to be...


“Option”
   “Extra”



Default
Soon:

The New
Premium


    The new
     Normal
Content
 is first a Service & an
 Experience - and only
then (maybe) a Product.
How commerce has changed




 Transaction      Transaction
   Trust           Dominance
  Audience          Attention
                    Masses +
 Attraction &        Money =
  Attention           Reach
Now, Conversation beats Monolog




      twitter.com/ gleonhard
A new Marketing Paradigm emerges
Social
   Media
   beats
   eMail,
Video beats
  Search
Stop Pushing
Start Pulling
Free gets you to
a place where
you can get
paid.
Quote by Fred Wilson, Union Square Ventures www.avc.com
Advertising / Branding / Marketing 2.0:

Interruption costs Money
Engagement costs Control
Social Media is
“Customer Relationship Management”
Noise   ! Attraction
A huge opportunity for Brands & Marketers




                           Source: Ruder-Finn Study Feb 2010
Magazine Publishers & Tablet Devices
User Interfaces make all the difference
      The computer is work.
   The iPhone is ... kind of work.
  The iPad / Tablet is... not work
Advertising for lean-back
consumption...just like content
Expect more of this: Real-Life + Mobile + Internet




                       Imagine what this could do for
                          personalized, engaged,
                         conversational marketing




                                          Source: Wikitude / Youtube
Google Goggles: imagine this with People
Old
New
                            Hat tip to Brian Solis

TNN: Twitter News Network
Future of Communication: Keywords
   When you’re out and about...
         With(in) your tribe
   Strangers & people like me
     At the right time, always
   With complete transparency
   Under my exclusive control
   Because I (do / don’t) trust u
Our entire media & communications infrastructure - the
“Extension of Man” (McLuhan) - is becoming Real-Time
Do we still need
“Advertising” once
    we are all
  connected?
Now: “Stage Experiences”   Source: HBR.org
Source: Flickr Desert Diva
In this ‘Experience’ - centric
 world, Storytelling is more
  crucial than ever before
 - and the way we
    tell stories is
drastically changing
Source: Slideshare
versus
Free gets you to
a place where
you can ask to
get paid.
Quote by Fred Wilson, Union Square Ventures www.avc.com
Hybrid Models in many variations
The captive audience is dying
“Trust
is the most important currency
online, so to build it we adhere
   to three principles of open
       information: value,
 transparency, and control”
 Google Senior VP, Product Management Jonathan Rosenberg's essay, The Meaning of Open, published on the Offical Google Blog
Social Business...Trust Osmosis
            s t
         Tru

                          ru st
                         T
“Only timely and relevant communications”
Social Media is
“Customer Relationship Management”
Brands are now...
                       hers
                P ublis
               Broad
                     casters
              M edia
             C ont ent
Think Data. Carefully.
Expect 30+% of all Advertising to shift
to digital, interactive, mobile, social,
video, in the next 2 years *with local variations

      Action Item:

      Lead - don’t follow
Count on this to fuel your success
First Step: Listen
Marketers are Remixers
Marketing = Staging Experiences
Around the core...!
Thanks for your attention!



email me at gerd@mediafuturist.com
  twitter.com/gleonhard
   facebook: gleonhard

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TBWA\Hunt\Lascaris The Future of Advertising