My day of social software

1. Potential
Practicality
Reality
Chris Sparshott
IBM Software Group

2. Part 1: Potential
Part 2: Practicality
Part 3: Reality

3. Video: How many friends do you have?
Video

4. Part 1: Potential

6. http://w w w .f lickr.com/photos/carlosliu/43296243/in/photostream/

8. From my Blackberry device
I can search all employees
at IBM

9. I do a search on “rest”
development to find an
expert in that area

10. 12 people are returned
from the search results

11. Luis is at the top of the list
and I look at his corporate
profile

12. I can access his contact
details and initiate
communication from here

13. Instead I look at the tags
that have been generated
by users to describe Luis

14. I also look at his “About
Me” to see how he
describes himself.

15. I decide to connect with
Luis via instant messaging

16. We chat and he will assist
us with our REST questions
in the evening

17. http://w w w .f lickr.com/photos/f lissphil/3577268317/

18. http://w w w .f lickr.com/photos/jemsw eb/69885254/

33. http://w w w .f lickr.com/photos/rooreynolds/4064025116/

34. http://w w w .f lickr.com/photos/jemsw eb/69885254/

48. Benefits
Increased personal productivity
Individual
Community Team Team collaboration
Community building
48

49. Break?

50. Video

51. Part 2: Practicality

52. IBM Lotus Connections Social Software
Lotus Connections is
social software for
business that
empowers you to be
Home page
more innovative and
helps you execute
more quickly by
using dynamic Profiles Communities
networks of
coworkers, partners
and customers.
Blogs Files Activities Wikis Dogear

53. Profiles Communities
Quickly find the people you Create, find, join, and work with
All your social software needs communities of people who
need by searching across your ready for business share a common interest,
organization and connecting to
responsibility, or area of
others. expertise
Bookmarks Blogs Activities
Save, organize and share Use a weblog to present your Organize your work, plan next
bookmarks; discover idea and get feedback from steps, and easily tap your
bookmarks that have been others; learn from the expertise expanding professional network
qualified by others with similar and experience of others who to help execute your everyday
interests & expertise blog deliverables, faster
Homepage
Files Wikis
Manage your attention by
Upload and share any type of file Create wiki spaces for
viewing relevant social data
with colleagues and individuals, groups, and
aggregated across your
communities. Store versions and communities to coauthor pages.
subscriptions, notifications, and
view downloads, comments and View changes across pages,
network of colleagues.
ratings. ratings, and comments.

54. Profiles
Quickly find the people you
need by searching across your
organization and connecting to
others.
Scenario 1: Informing, Interacting and
monitoring your network
Scenario 2: Finding expertise from user
generated tag content and adding
colleagues to your network
Scenario 3: Find expertise through
personal and company related content
Scenario 4: Associating a keyword or tag
to a colleague to make them easier to
discover
Scenario 5: Assess suitability of network
invites
Video

55. Bookmarks
Save, organize and share
bookmarks; discover
bookmarks that have been
qualified by others with similar
interests & expertise
Scenario 1: Finding relevant
knowledge quickly
Scenario 2: Bookmark Web
Sites
and applications
Scenario 3: Find colleagues with
similar interests
Scenario 4: Find specialist
communities
Video

56. Communities
Create, find, join, and work with
communities of people who
share a common interest,
responsibility, or area of
expertise
Scenario 1: Create a community
Scenario 2: Change the theme
Scenario 3: Create a page that
all
community members can edit
Scenario 4: Manage tasks in a
fully functioning community
Scenario 5: Help each other
through a community
Video

57. Activities
Organize your work, plan next
steps, and easily tap your
expanding professional network
to help execute your everyday
deliverables, faster
Scenario 1: create an activity
using a template and integration
with Lotus notes
Video

58. Files
Upload and share any type of file
with colleagues and
communities. Store versions and
view downloads, comments and
ratings.
Scenario 1: Sharing a file
Video

59. Lotus Connections Strategy
• Deliver business value through social software
• Focus on the human assets
• Unearth collaborative knowledge
• Discover organic innovation that is happening
everyday
• Connect the ideas to the people who can turn
them into assets which derive business value

60. Break?

61. Video

62. Part 3: Reality
http://w w w .f lickr.com/photos/pigpogm/25905220/

63. Profiles Communities
Quickly find the people you Create, find, join, and work with
All your social software needs communities of people who
need by searching across your ready for business share a common interest,
organization and connecting to
responsibility, or area of
others. expertise
Bookmarks Blogs Activities
Save, organize and share Use a weblog to present your Organize your work, plan next
bookmarks; discover idea and get feedback from steps, and easily tap your
bookmarks that have been others; learn from the expertise expanding professional network
qualified by others with similar and experience of others who to help execute your everyday
interests & expertise blog deliverables, faster
Homepage
Files Wikis
Manage your attention by
Upload and share any type of file Create wiki spaces for
viewing relevant social data
with colleagues and individuals, groups, and
aggregated across your
communities. Store versions and communities to coauthor pages.
subscriptions, notifications, and
view downloads, comments and View changes across pages,
network of colleagues.
ratings. ratings, and comments.

64. Architecture
HTTP Server & Proxy Cache
Common Services
REST API
JMX
Administration PUT DELETE POST GET
Navigational
Header Lotus Connections Services
Person Profiles Communities Blogs Dogear Activities Home page
Card
User Directory
Other Enterprise
Services
File
LDAP RDB System eMail SAP …

65. Loose integration
• lightweight, independent services
• Synergy: the whole is greater than the sum of its parts
• Incremental adoption: start anywhere, go anywhere
• Simple, standard integration and extensibility
• Consistent administration

66. Integration with homepage

69. Integration with application pages

76. Video

77. Deployment Scenarios

78. High Level Architecture
Lotus® Connections Service Corporate LDAP Directory
•WAS 6.1 (including IHS) on: •IBM TDS 6
•Red Hat Enterprise Linux® ES v4 •MS Active Directory 2003/ADAM
•Windows 2003 Server •Lotus Domino® v7/v8
•AIX •Novell eDirectory
•SuSE Linux •Sun ONE
Browser One or more service…
•Windows® (IE 6/7, Firefox 2) •Activities
•SLED 10 XGL (Firefox 2) •Profiles
•Mac OSX (Firefox 2 •Dogear
RDMS
•WebSphere Portal •Blogs •DB2® 9.1 ®
Rich Clients •Communities •Oracle 10G ®
•Lotus Notes® •Home page •SQL Server 2005
•Lotus Sametime® •Files
•Microsoft Office •Wiki
•Microsoft Outlook
Feed support
•Atom based Readers
•Custom Applications
Web and Rich Clients

79. Pilot Deployment
• Supports only Windows 2003
• Maximum of 100 concurrent users
• Installation installs WebSphere Application Server 6.1.0.13 and DB2 Express
• No LDAP is installed, and no integration with existing LDAP
• Registered users are imported into the Self Contained Pilot via a text file
• Can migrate data from this pilot to a production deployment

80. Proof of Concept Deployment
HTTP JDBC
HTTPS
Browser
Feed Reader IHS/WAS RDBMS
Plug -in ITDS ITDI
Connections
• Appropriate for simple demos, light testing
• Lotus Connect services must be installed into their own WepSphere Application
Server instance
– Can not all be loaded into default server1
– Should use separate profiles using WepSphere Application Server profile
manager (best practice)
– Can also be created using ‘wsadmin’ script into a single profile

81. Small Production Deployment
LDAP
AP 9
LD 38
rt
Po
HTTP JDBC TDI
HTTPS Connector
Browser Alternate
Feed Reader IHS/WAS RDBMS
Connections ITDI Repository
Plug -in
• Appropriate for deployment to workgroup, small business, small deployment
• TDI can combine data from an LDAP and alternate repository (e.g. PeopleSoft,
SAP, etc)

82. Scaleable Deployment
Deployment
Manager
NFS/NSF HR DB ERP DB
HTTP 1 NODE 1 LDAP
Connections
Browser EDGE 1 Profiles
Feed Reader Data Only
Plug-in
HTTP 2 NODE 2 RDBMS TDI
Connections
• Appropriate for enterprise deployments
• WebSphere Application Server servers must have common file share for Activities
and Blogs service
• Edge, LDAP, DB2, IHS can be also be clustered if desired

83. Where to next?

84. Coffee?