Carlos Benedicto

Madrid Area, Spain Spain

Senior Engineer Security & IAM at Roche Pharmaceuticals

Technology / Software / Internet

Date: April 2004 – present time. Madrid. Activities: Mission Critical support engineer on Avansis Integración (Services Outsourcing area) Communications, Identity and Portal services dedicated; my main duty was give remote support to final customers on Sun Java System (Directory, Messaging, Portal, Identity) stack products and its integration on critical systems with special care on their business needs; placed on Sun Microsystems’ Madrid Central offices or working from home (integrated on EMEA level workgroup), mi specialty was diagnostic and resolution on complex environments. Also i’ve collaborated with other areas like SUN Professional Services y SPOC (Single Point of Contact); i usua...