Communication is the lifeblood of organizations. In an era of internet and social media, effective communication skills are extremely important for career and business success. For more Information Visit : http://sridharlaxman.com

1. How to Communicate
Effectively and Get Things
Done
Communication is the lifeblood of organizations. In an era
of internet and social media, effective communication
skills are extremely important for career and business
success.

3. Communication as a skill
Communication is the lifeblood of
organizations.
In an era of internet and social media,
effective communication skills are extremely
important for career and business success.

4. Yet, most people don’t give communication
the importance it truly deserves.
Poor, irresponsible and inaccurate
communication can result in deals being lost,
people getting fired, reputations being
ruined, stocks getting hammered, companies
getting shut down and more.

5. In my coaching work, I often hear clients talk
about communication challenges.
How they are causing disappointing
outcomes, project delays, unmet targets,
conflicts at work and stress in relationships.
It does not have to be this way.

6. Communicate Effectively
Understanding and leveraging the power of
effective communication can do wonders to
your career and business.
Mastering it will help you stand out, increase
your personal effectiveness and make you a
valuable resource.

7. It will also lead to productive interactions
with teams, increased cooperation, greater
collaboration, getting things done quicker,
faster and most importantly with less stress.
1.“ All too often, people make the mistake of
focusing too much on the content of their
argument and not enough on how they
deliver the message”.

8. 2.“People can vastly improve their chances
of having their proposals succeed by
determining who the chief decision maker is
and then tailoring their arguments to that
leader’s decision making style”.~ Gary. A
Williams & Robert. B. Miller ” Change the
way you persuade”, HBR on Communicating
Effectively

10. Below are five barriers to effective
communication and tips to overcome the
same.
Lack of Clarity - Vague briefs get vague
results. Ambiguity creates confusion, fear,
stress and resistance. You don’t need any of
that. Make it a point to be clear, crisp, concise
when you speak and write. Embrace clarity, it
will serve you well.

11. Excessive Information - We live in an
age of information overload, don’t add to it.
Be single minded, focused, share only that
which the recipient needs to know and
spare them unnecessary details.
Respect their time, intelligence and they will
respect yours too.

12. Assumptions - Happens all the time
resulting in confusion, conflict and
embarrassment.
Never begin with one. Ask, clarify,
substantiate. You won’t regret it.
Distractions - It’s affects everyone, sucking
away time, energy and attention.

13. Ensure you communicate in a distraction
free environment. Check, double check,
triple check.
Enable better absorption and
comprehension of your message. Don’t
leave it to chance.

14. Disinterest – When you speak, If the other
person is yawning, glancing at the clock or
shifting in their seat, they are probably
disinterested.
Whatever the sign, attend to it. Change the
pace, change your tone, ask questions and If
you still feel it’s a lost cause, just stop. There
is no point flogging a dead horse.

15. Here are seven tips to improve your
communication skills and get things
done.
1. Purpose first, deadlines later -
Communicate the purpose of the task first,
the reason why it has to be done. Talk about
delivery timelines after that. Most people
are responsible and will meet your
requirements once they understand the
importance.

16. 2. Comprehension is your responsibility,
not their shortcoming - Take ownership,
communicate clearly.
Ensure they understand what you mean and
expect.
In case they still don’t, instead of
complaining, change your style.

17. 3. Don’t just tell, illustrate - A picture
speaks a thousand words.
Bring your words to life, use images, props,
stories, examples, do what’s necessary to
get your point across effectively.
4. Empathy before commitment - Show
that you really care, demonstrate empathy,
explain the WIIFT (“what’s in it for them”)
clearly.

18. The faster you do this, the quicker will be the
commitment from their side.
5. Ignore jargon, keep it simple - Avoid
fancy words, sacrifice style, let go of
templates, ignore protocol if necessary.
Keep your communication simple.
Remember, comprehension followed by right
action matters the most.

19. 6. Tailor your communication - Attention
spans are getting shorter. Meetings, emails,
conference calls, presentations, social
media, text messaging et al occupy a large
amount of mind space.
Match your communication to their
frequency, their natural ways of
understanding things. One size does NOT fit
all.

20. 7. Focus on effectiveness, not just
efficiency - Getting your message
understood and acted upon is more
important than communicating it quickly.
Give a written brief rather than a verbal one,
meet in person if possible instead of an email
or a phone conversation.
Follow up, answer queries, keep it moving.

21. “ It is the recipient who communicates.
Unless there is someone who hears, there is
no communication.
There is only noise. One can perceive only
what one is capable of perceiving.
One can communicate only in the recipients’
language or in their terms.” ~ Peter
Drucker

22. Conclusion
By consciously improving your
communication skills, you can get people to
understand and respond better.
You will then get more done, quicker, faster
and with less stress.

23. Effective communication is an art as well as
a science and a crucial ingredient for your
career success.Start today, learn, practice
and improve your communication skills.
What are some other barriers to
communication, how can they be
overcome?
What else can be done to communicate
effectively?

24. Points to ponder
• When briefing, how often do you stop to
check if you are being fully understood?
• What would happen if you took complete
responsibility for the effectiveness of your
communication?
• What can you do to ensure your
communication is acted upon?

25. • What are some ways you could improve
your communication skills even further?
• Who can help you?
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