IT Turnaround at ORNL

1. R. Scott Studham Chief Information Officer IT Transformation at Oak Ridge National Laboratory

2. ORNL circa 2000

3. An artists vision for “campus of the future” (Circa 2000)

4. Director’s Forum_0709 Oak Ridge National Laboratory Managed by UT-Battelle for the Department of Energy Mission: Conduct basic and applied research and development to create scientific knowledge and technological innovations that enable the solution of compelling national problems Science FY08 budget: $1.25B 4,350 staff Energy Other/DOE Capital/Construction Other National Security

7. ORNL 3 year IT Turnaround Strategy 2006 2008 Consolidate IT Staff Application Transformation Cyber Security Revitalization 2007 IT Governance & Standards

8. Historic User Experience Multiple disjointed systems – Chaos at its best Travel, Procurement, ESS Sharepoint.ornl.gov home.ornl.gov www.ornl.gov Employees Customers Collaborators

10. IT is at this phase right now.

13. Make Data More Contextual And Personal

19. From Federal Regulations to Crisp Action

24. Real-time Knowledge Discovery

29. Expertise Location & Collaboration

34. Understand the workforce demographics Benefit Builders (1929 –1946) Baby Boomers (1947 –1964) Generation X (1965 –1979) Generation Y (1980 –2001) Generation Z (2001 –) Retirement    ? ? Professional leave    ? ? Job security    ? ? Child care    /   ? Flexible work schedule   /    ? Telecommuting     ? Onsite fitness facilities     ? Entry-level vacation     ? Consumer driven IT (IM, blog, wiki, etc)     ?  Love it  Don’t care ? Unknown

35. ORNL IT Culture in Context

37. Any project requires a vision Collaboration Knowledge Discovery Portal Electronic Forms Search Content Management ORNL IT