Trend Micro's design sprint experience

1. Trend Micro’s Experience Sharing
David Ko
Design Sprint Taiwan Organizer 1

2. Who am I?
2
http://kojenchieh.pixnet.net/blog
Design Sprint Taiwan
Organizer
Promoted DT at Trend
(2010-2013)
Promoted DS
from 2016
David Ko
kojenchieh@gmail.com

3. 大綱
3
Internal Training
for Trenders
Innovation in
BA team
Innovation in
DS Team

4. 4
Training for Trender
2018:
ETS: 2 times
manager camp: 1 time
2019:
ETS: 1 time
Bus Admin camp
Deep Security camp

5. 5

6. 不同長度
7 hours
4 half days
6
Day 1
Expert Interview
Set the goal
Map/Lightning Demo
Day 2: Sketching + Decide
Day 3: Prototyping
Day 4: User Test
20 min: introduction
100 min: Interview/Map/Goal
75 min:
Lightning Demo+ Sketching
120 min: Decide + Prototyping
50 min: User Test

7. Lesson Learnt
Need more evangelists
Real problem v.s. funny problem
Hook company events
7

8. 8

9. TrendConnect Mobile App for
OfficeScan and Apex One
9

10. TibaMe Agile Summit 2019
敏捷高峰會精彩實錄
10

11. Lesson Learnt
Fix the process to meet context
Logistic is very important (Room)
User test flow: all ideas v.s. key ideas
Idea’s Feasibility
11

12. Deep Security
12
Internal
training
2 days
First Run
3 days
(TW site)
Second Run
3 days
(Canada site)

13. Lesson Learnt
13
Willing to try new things
Collect needs in advance
Interview technique
Decision Maker
Validate in time

14. Next Steps …
Need more evangelists/events/training
• Improve by context
Need more cases sharing
• Design sprint + development sprint
Continuous sprinting
14

15. 15

16. 16
Design Sprint Taiwan

17. History
17
3 hrs/4 cities
gathering from
2019/03
created from
2018/11/8
5 organizers

18. Q & A
18