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ANALYTICS
MARKETING METRICCATEGORIES
CRASH
COURSE
There are 5 marketing metric categories that
can help your organize your KPIs and ensure
you have a comprehensive view of
performance. You may not need metrics that
fall into all 5 categories, but I recommend that
you include a minimum of one metric for at
least 3 of the 5 categories below
there
are
5 metric
categories
awareness
metrics
Awareness metrics tell you about how many people
were exposed (e.g. reached) by your marketing
activity. They are best used to provide context while
evaluating performance while other metrics (e.g.
engagement, conversion) give you more insight into
how well your marketing activity actually performed
Engagement metrics tell you about how many
people responded to your marketing activity. They
provide useful insight into how well your marketing
activity performed (e.g. did your content resonate)
and these metrics become especially useful when
examined in relation to metrics categories like
awareness and perception.
engagement
metrics
Perception metrics provide invaluable insight into
the tone or opinion toward your marketing activity.
Measuring engagement is not always enough, and
perception metrics can fill a big gap in terms of
helping you understand whether you’ve moved the
needle in terms of perception toward your brand,
products or industry.
perception
metrics
Experience metrics tell you about the quality of the
experience for the people who engaged with your
marketing activity. Thet are essential but should
simply be used to allow you to focus on the quality
of your marketing activity (e.g. content, campaign
mechanics, etc). That is to say, we measure
experience to ensure that other metrics (e.g.
engagement) are not being affected by variables
like poor load time or technical issues.
experience
metrics
Conversion metrics tell you how many people took
a particular action (or actions) that you intended
them to take and which create some form of
business value. They are most often associated
with e-commerce and sales, however, conversion
metrics apply to any channel and business
objective and can include metrics like leads,
whitepaper downloads, etc.
conversion
metrics
by stephen tracy | www.analythical.com
READ THE FULL ARTICLE
ON MY BLOG
http://bit.ly/1O9DArY
slide 1 Anthony DELANOIX - https://unsplash.com/anthonydelanoix/portfolio
slide 2
slide 3
slide 4
slide 5
Viktor Jakovlev - https://unsplash.com/apviktor
Nitish Meena - https://unsplash.com/nitishm/portfolio
thomas shellberg – http://twitter.com/tommyshellberg
Dylan Luder - http://northwestcollect.com/
slide 6 Samuel Zeller - www.samuelzeller.ch
PHOTO CREDITS
slide 7 Glen Carrie - www.cocopine.co.za
slide 8 Nick Scheerbart - http://www.nick-scheerbart.com/
linkedin.com/in/tracystephen
@stephen_tracy
/stephentracy
+StephenTracyOnData
THANK YOU
by stephen tracy | www.analythical.com
analythical.com/contact-me

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Analytics Basics: Categorizing Your Marketing Metrics

  • 2. There are 5 marketing metric categories that can help your organize your KPIs and ensure you have a comprehensive view of performance. You may not need metrics that fall into all 5 categories, but I recommend that you include a minimum of one metric for at least 3 of the 5 categories below
  • 4. awareness metrics Awareness metrics tell you about how many people were exposed (e.g. reached) by your marketing activity. They are best used to provide context while evaluating performance while other metrics (e.g. engagement, conversion) give you more insight into how well your marketing activity actually performed
  • 5. Engagement metrics tell you about how many people responded to your marketing activity. They provide useful insight into how well your marketing activity performed (e.g. did your content resonate) and these metrics become especially useful when examined in relation to metrics categories like awareness and perception. engagement metrics
  • 6. Perception metrics provide invaluable insight into the tone or opinion toward your marketing activity. Measuring engagement is not always enough, and perception metrics can fill a big gap in terms of helping you understand whether you’ve moved the needle in terms of perception toward your brand, products or industry. perception metrics
  • 7. Experience metrics tell you about the quality of the experience for the people who engaged with your marketing activity. Thet are essential but should simply be used to allow you to focus on the quality of your marketing activity (e.g. content, campaign mechanics, etc). That is to say, we measure experience to ensure that other metrics (e.g. engagement) are not being affected by variables like poor load time or technical issues. experience metrics
  • 8. Conversion metrics tell you how many people took a particular action (or actions) that you intended them to take and which create some form of business value. They are most often associated with e-commerce and sales, however, conversion metrics apply to any channel and business objective and can include metrics like leads, whitepaper downloads, etc. conversion metrics
  • 9. by stephen tracy | www.analythical.com READ THE FULL ARTICLE ON MY BLOG http://bit.ly/1O9DArY
  • 10. slide 1 Anthony DELANOIX - https://unsplash.com/anthonydelanoix/portfolio slide 2 slide 3 slide 4 slide 5 Viktor Jakovlev - https://unsplash.com/apviktor Nitish Meena - https://unsplash.com/nitishm/portfolio thomas shellberg – http://twitter.com/tommyshellberg Dylan Luder - http://northwestcollect.com/ slide 6 Samuel Zeller - www.samuelzeller.ch PHOTO CREDITS slide 7 Glen Carrie - www.cocopine.co.za slide 8 Nick Scheerbart - http://www.nick-scheerbart.com/