SEO & Civil Law: Protecting Yourself from Unfortunate Client Disputes | brightonSEO
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While the vast majority of my client relationships have been healthy and happy, a dark cloud hung over me for most of 2015 when a client refused to pay me, resulting in us fighting it out in court (thankfully I won and I've since been paid). In this talk I gave advice on what to do to try and avoid disputes from happening in the first place, as well as how best to protect yourself should one happen, covering everything from contracts to courtrooms. Talk date: Friday 2nd September 2016
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SEO & Civil Law: Protecting Yourself from Unfortunate Client Disputes | brightonSEO
- 1. SEO & Civil Law: Protecting Yourself from Unfortunate Client Disputes Steve Morgan
- 2. @steviephil #brightonSEO Disclaimers • I am an SEO professional, not a legal professional • Not legal advice: just my own experiences – if you take it on-board then I am not responsible for whatever happens • Applicable to England & Wales civil law (i.e. may be different for Scotland, NI, Ireland, Europe, etc.)
- 4. @steviephil #brightonSEO The story 2009-2013 2014 2015 My contract Bad work (from previous SEO) The dispute… Start Disavow Redesign End ResultCourtStart Resubmitted Notice Set aside
- 5. @steviephil #brightonSEO All that matters… “It’s not what you know, it’s what you can prove.” – Alonzo Harris (Denzel Washington), Training Day
- 6. @steviephil #brightonSEO Protecting yourself pre-dispute 1) Go with your gut
- 7. @steviephil #brightonSEO Protecting yourself pre-dispute 2) Lay strong foundations
- 8. @steviephil #brightonSEO Protecting yourself pre-dispute 3) Get a good contract
- 9. @steviephil #brightonSEO Protecting yourself pre-dispute 4) Get everything in writing
- 10. @steviephil #brightonSEO Protecting yourself pre-dispute 5) Screenshot everything you can
- 11. @steviephil #brightonSEO If a dispute happens… 1) Show your hand
- 12. @steviephil #brightonSEO If a dispute happens… 2) Compile all the evidence
- 13. @steviephil #brightonSEO If a dispute happens… 3) Compile all the witness statements http://www.johnantell.co.uk/how-to-write-a-witness-statement
- 14. @steviephil #brightonSEO If a dispute happens… 4) Consider an unbiased expert
- 15. @steviephil #brightonSEO If a dispute happens… 5) Consider legal help (even just a one-off)
- 16. @steviephil #brightonSEO If a dispute happens… 6) Stay organised
- 17. @steviephil #brightonSEO The showdown day in court… 1) Prepare for cross-examination
- 18. @steviephil #brightonSEO The showdown day in court… 2) Use analogies
- 19. @steviephil #brightonSEO The showdown day in court… 3) Get help from the Personal Support Unit (PSU) thepsu.org
- 20. @steviephil #brightonSEO Final considerations… • Consider: the size of the debt
- 21. @steviephil #brightonSEO Final considerations… • Consider: the risk of not fighting it
- 22. @steviephil #brightonSEO Thanks for listening Freelance morganonlinemarketing.co.uk Blog SEOno.co.uk 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9