4. Digital Transformation
is the use of digital technology
to radically improve the
performance and/or reach of a
company.
The Capgemini Consulting/MIT View on Digital Transformation
4
Our joint research with the
MIT1)
has shown that a successful
digital transformation can have
a strong impact on a
company’s financial
performance.
+26%
Profita-
bility2)
+12%
Market
Value2)
1) Massachusetts Institute of Technology: Sloan School of Business
2) Compared to average performance of analyzed companies, according to the benchmark study. See Appendix for more details.
Telecom
Travel and
hospitality
Retail
Banking
Pharmaceuticals Consumer
Packaged Goods
Insurance
Utilities
Suppliers
High
Technology
Automotive
OEMs
C O N S E R V A T I V E S
F A S H I O N I S T A S D I G I R A T I
THE “HOW” - Transformation Management
B E G I N N E R S
THE“WHAT”-DigitalIntensity
Digital Transformation can radically improve business performance
5. 5
Is your company singing from the same digital hymn sheet?
Audience
…so that each of them create an individual sound.
Each Instrumentalist and Singer interpret the digital hymn
sheet differently …
Ideas
Concepts
Visions
…with various ideas for the digital hymn sheet.
Customers expect a „harmonized“ concert
We are all Composers of the digitization…
28. KEEP IN TOUCH WITH CAPGEMINI CONSULTING…
MARKUS WINKLER – SENIOR VICE PRESIDENT / HEAD OF AUTOMOTIVE
CAPGEMINI STUDY - CARS ONLINE 2014
CAPGEMINI STUDY – CHANGE MANAGEMENT STUDY 2015
29
http://www.capgemini-consulting.com/digital-transformation
Thank you for your attention!
29. 30
Within our Automotive service portfolio we help customers in current and future
topics for Automotive market and customer strategy
FUTURE RETAIL
EXCELLENCE
FUTURE
MOBILITY
FUTURE
OPERATIONSDIGITAL DISRUPTION has dramatically changed
consumers expectations and influenced
the interaction
between
consumers
and Automotive
companies
throughout
the lifecycle.
CONNECTED CUSTOMER
CONNECTED
VEHICLE
CONNECTED INSIGHTS
Connected Cars
embrace the
internet and
connect
THE CAR;
THE DRIVER AND
THE OFFLINE AND
CLOUD-BASED
ENVIRONMENT.
Analysis of consumer segments, their
behavior & preferences to evaluate
distinct fields of action to ACQUIRE new
customers, improve customer VALUE and
MINIMIZE customer churning.
STRATEGY & TRANSFORMATION DELIVERY CAPABILITIES