1. ARE “YOUR EMPLOYEES/STAFF” ENGAGED? Employee Engagement.

3. Definitions * The work engagement definition: Employee engagement, also called work engagement or worker engagement, is a business management concept. An "engaged employee" is one who is fully involved in, and enthusiastic about, his or her work, and thus will act in a way that furthers their organization's interests. The Work Foundation’s definition: Employee engagement describes employees’ emotional and intellectual commitment to their organization and its success. Engaged employees experience a compelling purpose and meaning in their work and give of their discrete effort to advance the organization's objectives. The Best Companies’ definition: Engagement can be defined as an employee’s drive to use all their ingenuity and resources for the benefit of the company. Other common definitions: Employees are engaged when many different levels of employees are feeling fully involved and enthusiastic about their jobs and their organizations. Engagement is the willingness and ability to contribute to company success � the extent to which employees put discretionary effort into their work, in the form of extra time, brainpower and energy" . * web-site search

4. Basic Engagement Model 2 way feedback Trust in leadership Career Development Employee understand their role in success Shared decision -making Enhanced Operational Performance Increased Productivity Greater Financial Success Retention of Valued Employees . Engagement culture Employee Engagement Results

6. Engagement Measurements Questionnaire. * Being the lowest # Question/s 1* 2 3 4 5 Comment/s 1 Do your employees know what is expected of them at work? 2 Do they have the materials and equipment they need to do their work right? 3 At work, do they have the opportunity to do what they do best every day? 4 In the last week, have they received recognition or praise for doing good work? 5 Does their supervisor, or someone at work, seem to care about them as persons? 6 Is there someone at work who encourages their development? 7 At work, do their opinions seem to count? 8 Does the mission/purpose of the company make them feel their jobs are important? 9 Are their associates (fellow employees) committed to doing quality work? 10 Do they have some best friends at work? 11 In the last few months, has someone at work talked to them about their progress? 12 In the last year, have they had opportunities at work to learn and grow?