2. ROLE
of
TRAVEL AGENCY
•
•
A travel agency is a private
retailer or public service that
provides tourism related
services to the public on behalf
of suppliers such as airlines, car
rentals, cruise
lines, hotels, railways, and
package tours
A travel agency's main function
is to act as an agent, selling
travel products and services on
behalf of a supplier.
Consequently, unlike other retail
businesses, they do not keep a
stock in hand

3. Thomas Cook,
who invented the
package tour

4. INTRODUCTION
• Thomas Cook started
organising leisure trips in 1841
• Mr. Cook arranged a
succession of trips, to the
midland towns of Leicester,
Nottingham, Derby and
Birmingham
• Four years later, he organised
his first trip abroad from
Leicester to Calais
• Today Thomas Cook is the
second largest European
travel group

5. • Thomas Cook was nationalised
shortly after World War Two
And was privatised in the
1970’s
• Midland Bank became its sole
owner in 1977.
• It was then sold by Midland in
1992 to a German bank and
charter airline.
• In June 2007, Thomas Cook
acquired fellow MyTravel
Group for around $5.5 billion

6. HISTORY
• In 1808 -Thomas Cook was
born in Melbourne, Derbyshire
• At seventeen Thomas joined the
local Temperance Society
• 1841 -Cook arranged an elevenmile rail excursion from
Leicester to a Temperance
Society meeting in
Loughborough
• 1846 -took 500 people from
Leicester on a tour of Scotland
• Greatest achievements -to
arrange 165,000 people to
attend the Great Exhibition in
Hyde Park.
THOMAS COOK
1808-1892

7. • 1865 -Cook moved his business
to London where he arranged
tours to Egypt
• His son John managed the
London office of the company
that was now known as
Thomas Cook & Son
• 1872 -Thomas Cook & Son
was able to offer a 212 day
Round the World Tour for 200
guineas.
• Cook retired in 1879 leaving
John and his three sons to run
the company.
• Thomas Cook died in 1892.

8. Thomas cook and
age(former)
• Parent company of Thomas Cook,
Condor Airlines until 12 February
2007
• Thomas Cook Group plc was
created on 19 June 2007 by the
merger of Thomas Cook AG and
MyTravel Group plc
• It was originally incorporated on
November 1, 1997 as "C&N Touristic
AG“
• Lufthansa and Karstadt jointly
owned the group
• Thomas Cook Group operates a
portfolio of market-leading travel
brands in
21 markets

9. WORLDWIDE
• Thomas Cook Worldwide had 5 wholly
owned subsidiaries
1. Thomas Cook UK
2. Thomas Cook Netherlands
3. Thomas Cook France
4. Thomas Cook Belgium
5. Thomas Cook Destinations

10. COMPANIES
• The companies in Thomas Cook AG
include
 Thomas Cook Holidays Division.
 Thomas Cook Retail
 Thomas Cook Airlines
 Thomas Cook Airlines (Belgium)
 Condor Airlines
 Thomas Cook TV

11. MISSION STATEMENT
"To be the best travel company in the
world to travel with, work for, and invest
in.”

12. MARKETING STRATERGY
• “To improve performance in mainstream tour
operating, make significant advances in
independent travel, travel-related financial
services and emerging markets, and grow
overall revenue and profit.”

13. RESEARCH
• We visit the international
Thomas cook travel agency
for live project
• Then we was met the
manger of company.
• And get the relevant
information regarding the
project.
• And we was got the
answers of our
questionnaires. And attach
to project file.

14. CONCLUSION
•
•
•
THOMAS COOK TRAVEL AGENCY Acknowledgement I would like to
thank several persons for the help and support they gave me in
producing this project about the ROLE OF TRAVEL AGENCY. They
are: Thomas cook Company Manager, Mr. Gurpreet Singh.
Thomas cook travel agency is facing, detailing a plan for change based
on observations of challenges that the HR department is facing. Using
metrics to explain change and how they can assist senior management.
Thomas cook provided whole information regarding project easily
without any query.