1. Designing an Enterprise Performance Management (EPM) System for Guided by Mr.S. Anandane, Sr. Manager-EDP Anglo French Textiles, Pudhucherry & Mr.S. Victor Anand Kumar, Senior Lecturer Pondicherry University, Pudhucherry Presented by M.Sundarrajan II MBA Pondicherry University

2. The shape of the textile industry in India Large Industry – 3% of GDP, 27% of Forex earnings, 21% of total employment Very large unorganized sector – about 76% of total fabrics production Market is very diverse, does not lend itself to comparative studies in terms of market share etc India's home textile exports expected to grow from $1.2 billion now to $5 billion by 2010

4. Fragmented nature – low capacities

5. Infrastructure, Labour lawsExports have risen by 10% but at the same time China’s exports have risen by more than 20%, even countries like Pakistan and Bangladesh have done better

6. Company Profile – Anglo French Textiles Legacy of over 100 years ( started in 1898) Company is owned by Government of Pondicherry Known as a ‘composite mill’ Products Bed sheets, school uniforms, parachute suits etc Employee Strength: 3,279 no's (465 staff and the rest workers)

7. Enterprise Performance Management System – EPM Overview

8. Enterprise Performance Management - EPM overview Brings management processes under a single umbrella, connecting financial and operational decisions Activities with transactional systems to form a comprehensive management picture EPM helps to Identify information gaps, Focus on the right points of connection, Evolve the performance measurement

9. Enterprise Performance Management - EPM Source: adopted from the CPM models of IBM-COGNOS, January 2008

10. EPM- Frame work It is about connecting processes, people, metrics, systems, and businesses to improve decision-making and drive competitive advantage Many factors influence the performance of the organization’s decisions, categorized as How are we doing? (– scorecards, dashboards) Why?(– reporting & analysis) What should we be doing?(– planning)

11. EPM- Frame work Source: The Performance Management Framework of Cognos, 2008

12. Identification of Key Performance Indicators (KPIs) Evaluating the performance of any department starts with the key performance indicators (KPIs) Classified based on the origin, namely department, workflow, cost incurring activity, profitable activity, etc The whole organization is classified into main eight quarters and the activities are monitored Finance Manufacturing (Operation)

13. Finance department KPIs Focus on checks and controls to comply with legal, tax, and accounting regulations and requirements to advise the business on future directions, performance, and opportunities Income statement Drill-down variance Operational plan variance Cash flow and working capital Balance sheet Capital expenditure and strategic investments Reserves

14. Production department KPIs Provides the delivery mechanism for the business, gives both what the business sells and how that product gets to market Purchasing and Procurement Production and Capacity Inventory Management Distribution and Logistics Cost and Quality Management Process Efficiency

15. Existing Decision Support System (DSS) @ AFT Information support to many day-to-day decision making needs Analysis and reports remain Unconsolidated & Scattered (connected inefficiently) Only few can read the plan, but cant modify according to the departmental drivers Disjointed technologies lead to silos of information and limit the ability to act with focus and agility

17. Aids performance monitoring

18. Modules are not integrated

21. Scope of the project

22. Proposed system

24. Scope of the project… Identify the KPIs in the organization, by analyzing various information and to suggest solution Develop an enterprise performance management system (EPM) model in order to aid managers in making quick decision in each department of the organization

25. Proposed EPM System Model Model adapted from CPM models of Cognos, IBM and Oracle, 2007

26. Benefits of the proposed system Focus on the leading metrics Data integrity Visualization tools for navigating Securing a continuum of homogeneous and aligned information Address the full scope of the business

29. Database view of the KPIs

30. Database view of the KPIs

31. Database view of the KPIs

32. Database view of the KPIs

33. Construction of the application

34. Construction of the application

35. Construction of the application

36. Construction of the application

37. Recommendations

38. Recommendations Adopting an uniform performance management Decentralization of the information Risk and compliances integrated performance management Enhance the usage of Business Intelligence in the organization Implementing a scenario based analysis of problem Knowledge about the competitors Reducing the cost components

39. Conclusion The proposed system helps the organization to process the information in no time People are connected by embracing a broader definition of stakeholders and a more flexible performance management approach Easy to connect business beyond boarders

40. Scope for future work Adapting to Web-based reporting and analysis solution Develop a fully integrated solution based on a single, common reference data repository Enhance the system to work in real time EPM solutions can be made more access modes BlackBerry®, Windows Mobile, Google MS Office application, or Web browser

41. Thanking You