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SCENARIO PLANNING FOR
SUSTAINABILITY: FUTURE-PROOFING
YOUR BRAND
Sally Uren, Forum for the Future
future-proofing brands
June 4, 2012
Taking a long-term view for sustainable development
a bit about Forum for the Future
who are we?
our network
a bit about futures
what is ‘futures’?

Use of techniques for structured thinking about the
future, to improve decisions today




              long-term trends   horizon scanning




                       visions   scenarios
why futures?
futures for strategy
developing joint visions
futures for innovation
using scenarios to future-proof
            brands
“I think there is a market for about five computers”
Thomas J Watson, Chairman of the IBM Board, 1943
Consumer Futures 2020 is designed as a practical
 tool to help organisations throughout the global
consumer goods industry plan for the future – and
 find ways of making sustainability mainstream -
                      today
how did the process work?
FUTURE CERTAINTIES
1. Demographic
  change



  Aging population
  Not just in the developed world:
  by 2050 nearly 1 in 5 people in
  developing countries will be
  over 60




                                     Life expectancy in developing
                                     countries has risen from 46 to 64 years
                                     since the 1960s. Infant mortality rates have
2. Food, Water & Land scarcity
3. Rising Cost of Key Resources
4. Increasingly extreme climate change
costs & impacts
5. Shifting balance of power




                               Source: Economist Intelligence
                               Unit,
                               Global Forecasting Service
6. Spread of Information
Communications Technology (ICT)

In 1984 there were 1000 devices in
the world capable of accessing
the Internet.
Today: ~1-2billion

In the UK we bought £50 billion
worth of ‘stuff’ via our mobile
phones in 2011 – this was a 70%
increase from 2010.
7. Increasingly enabled to track and trace
the Supply Chain
things we are less certain about
• consumer attitudes to sustainability
• government’s response to climate change & other legislation
• the global economy
CAUTION!
     TREAT SCENARIOS WITH CARE

–   not predictions, but images of possible futures, tools to imagine what world
    could look like
–   stimulate new ideas - challenges and opportunities
–   test strategies and brands for resilience
a high-tech world, in which smart products
facilitate patterns of consumption that use less
energy and water and generate less CO2.
a high-tech world, in which smart products
facilitate patterns of consumption that use
less energy and water and generate less CO2.
a personalised consumer world
dominated by brands.
a tightly regulated world in
which consumers trust brands to
provide what’s best for them
and for the environment.
a world where communities, collaboration
and innovative business models facilitate
low-carbon lifestyles.
a tightly regulated world in
which consumers trust brands to
provide what’s best for them
and for the environment.
a tightly regulated world in which consumers
trust brands to provide what’s best for them
and for the environment.
what do these future possible worlds tell us?
that sustainable consumption has
mainstreamed, whether or not consumers
demand it, and regardless of the economy


with sustainable consumption = smart
growth, smart use, better choice of choice and
social value
What do you think?


        • Any quick questions/ clarification?

       • Which seems most/ least appealing?
immersion
getting to know your scenario
• you will now be given one scenario per table to work on in depth. Please
  imagine your scenario is an accurate description of the real world you are
  living in. Please try not to think about your own brand – we’ll do that
  later!

    •   spend 5 minutes quietly reading through the scenario on your own

    •   then discuss in your tables your answers to the following questions:

        1.   how do you personally feel about this world? What makes you
             happy? What makes you sad?
        2.   what might you personally be doing in this world?
        3.   what words would you use to characterise this world?

• be ready to feedback the most interesting points to the room
evaluation
• Remember that you’re still in 2020!
1. in your scenario groups, consider your answers to the following questions:

    •   what might be important to your potential consumers in your scenario
        in the future?

    •   how can your brand meet human/ customer/ emotional needs?

    •   how is that different to 2011?


2. based on that consumer insight:

    • what are the opportunities for YOUR brand in this scenario?
    • what are the risks for YOUR brand in this scenario?
feedback
innovation
consider:
• the sustainability opportunities and risks common to all scenarios
• the potentially high impact opportunities and risks that appear in only
    one scenario

What products or services would your brand be offering (maybe not even
selling!) if it responded to these opportunities and risks in 2020?

what needs to happen today to make this happen?

   1.   changes in business model?
   2.   changes in R&D?
key recommendations
1. take innovative business models to market
2. work with your value chain to find new
   solutions
3. strengthen local brands and local
   production
4. build up long-term trust through
   transparency
5. use the power of marketing to accelerate
   sustainability
toolkit
> free for all to access and
use
> guidelines for how to use
the scenarios
> posters for workshops
> storyboards, products and
services for each scenario
> generic tools: personas &
value chain thinking.
thank you

         Sally Uren
         June 4 2012
s.uren@forumforthefuture.org
        @sallyuren
SB'12 - Sally Uren - Forum for the Future

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SB'12 - Sally Uren - Forum for the Future

  • 1. SCENARIO PLANNING FOR SUSTAINABILITY: FUTURE-PROOFING YOUR BRAND Sally Uren, Forum for the Future
  • 2. future-proofing brands June 4, 2012 Taking a long-term view for sustainable development
  • 3. a bit about Forum for the Future
  • 6. a bit about futures
  • 7. what is ‘futures’? Use of techniques for structured thinking about the future, to improve decisions today long-term trends horizon scanning visions scenarios
  • 12. using scenarios to future-proof brands
  • 13.
  • 14.
  • 15. “I think there is a market for about five computers” Thomas J Watson, Chairman of the IBM Board, 1943
  • 16. Consumer Futures 2020 is designed as a practical tool to help organisations throughout the global consumer goods industry plan for the future – and find ways of making sustainability mainstream - today
  • 17. how did the process work?
  • 19. 1. Demographic change Aging population Not just in the developed world: by 2050 nearly 1 in 5 people in developing countries will be over 60 Life expectancy in developing countries has risen from 46 to 64 years since the 1960s. Infant mortality rates have
  • 20. 2. Food, Water & Land scarcity
  • 21. 3. Rising Cost of Key Resources
  • 22. 4. Increasingly extreme climate change costs & impacts
  • 23. 5. Shifting balance of power Source: Economist Intelligence Unit, Global Forecasting Service
  • 24. 6. Spread of Information Communications Technology (ICT) In 1984 there were 1000 devices in the world capable of accessing the Internet. Today: ~1-2billion In the UK we bought £50 billion worth of ‘stuff’ via our mobile phones in 2011 – this was a 70% increase from 2010.
  • 25. 7. Increasingly enabled to track and trace the Supply Chain
  • 26. things we are less certain about • consumer attitudes to sustainability • government’s response to climate change & other legislation • the global economy
  • 27.
  • 28. CAUTION! TREAT SCENARIOS WITH CARE – not predictions, but images of possible futures, tools to imagine what world could look like – stimulate new ideas - challenges and opportunities – test strategies and brands for resilience
  • 29. a high-tech world, in which smart products facilitate patterns of consumption that use less energy and water and generate less CO2.
  • 30. a high-tech world, in which smart products facilitate patterns of consumption that use less energy and water and generate less CO2.
  • 31. a personalised consumer world dominated by brands.
  • 32.
  • 33. a tightly regulated world in which consumers trust brands to provide what’s best for them and for the environment.
  • 34. a world where communities, collaboration and innovative business models facilitate low-carbon lifestyles.
  • 35.
  • 36. a tightly regulated world in which consumers trust brands to provide what’s best for them and for the environment.
  • 37. a tightly regulated world in which consumers trust brands to provide what’s best for them and for the environment.
  • 38.
  • 39. what do these future possible worlds tell us? that sustainable consumption has mainstreamed, whether or not consumers demand it, and regardless of the economy with sustainable consumption = smart growth, smart use, better choice of choice and social value
  • 40. What do you think? • Any quick questions/ clarification? • Which seems most/ least appealing?
  • 42. getting to know your scenario • you will now be given one scenario per table to work on in depth. Please imagine your scenario is an accurate description of the real world you are living in. Please try not to think about your own brand – we’ll do that later! • spend 5 minutes quietly reading through the scenario on your own • then discuss in your tables your answers to the following questions: 1. how do you personally feel about this world? What makes you happy? What makes you sad? 2. what might you personally be doing in this world? 3. what words would you use to characterise this world? • be ready to feedback the most interesting points to the room
  • 44. • Remember that you’re still in 2020!
  • 45. 1. in your scenario groups, consider your answers to the following questions: • what might be important to your potential consumers in your scenario in the future? • how can your brand meet human/ customer/ emotional needs? • how is that different to 2011? 2. based on that consumer insight: • what are the opportunities for YOUR brand in this scenario? • what are the risks for YOUR brand in this scenario?
  • 48. consider: • the sustainability opportunities and risks common to all scenarios • the potentially high impact opportunities and risks that appear in only one scenario What products or services would your brand be offering (maybe not even selling!) if it responded to these opportunities and risks in 2020? what needs to happen today to make this happen? 1. changes in business model? 2. changes in R&D?
  • 49. key recommendations 1. take innovative business models to market 2. work with your value chain to find new solutions 3. strengthen local brands and local production 4. build up long-term trust through transparency 5. use the power of marketing to accelerate sustainability
  • 50. toolkit > free for all to access and use > guidelines for how to use the scenarios > posters for workshops > storyboards, products and services for each scenario > generic tools: personas & value chain thinking.
  • 51.
  • 52. thank you Sally Uren June 4 2012 s.uren@forumforthefuture.org @sallyuren

Editor's Notes

  1. These will appear in any future:Demographic changeGrowing impacts of climate changeFood, water & land insecurity / scarcityRising costs of key resourcesThe spread of ICTIncreased ability to trace & track the supply chain
  2. Change /amend this slide so this is the headline?China is projected to overtake the USA in GDP by 2018India and China will overtake the USA in GDP and many other economic indicators by 2050EMs lost momentum over the course of 2011 as developed markets hit the buffers. China is causing concern because of stresses in the housing market. For 2012 we have trimmed our growth forecasts to reflect sluggish demand in the West. We still expect EMs to outperform their developed peers in 2012-16. World Bank projections for in East Asia: It projects that growth in the region will increase by a strong 8.2% in 2011, and by 7.8% in 2012. World Bank said there must be more of a drive towards domestic and regional demand, if high growth is to be maintainedhttp://www.bbc.co.uk/news/business-15831399The World Bank projects that as developing countries reach full capacity, growth will slow from 7.3 per cent in 2010 to around 6.3 per cent each year from 2011-2013. High-income countries will see growth slow from 2.7 per cent in 2010 to 2.2 per cent in 2011 before picking up to 2.7 per cent and 2.6 per cent in 2012 and 2013 respectively.http://web.worldbank.org/WBSITE/EXTERNAL/EXTDEC/EXTDECPROSPECTS/GEPEXT/0,,contentMDK:22804791~pagePK:51087946~piPK:51087916~theSitePK:538110,00.htmlChina is projected to overtake the USA in GDP by 2018India and China will overtake the USA in GDP and many other economic indicators by 2050