The sales force automation software implementation involves re-engineering the business processes in all aspects which touch the customer. The very nature of sales force automation system is so often based on change.
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2. Sales force automation software is a customizable software package that is custom-
made to a business particular needs and important to the company’s on-going
success.
Reasons to capitalize in sales force
automation software
Sales force automation software is
a program that automates
inventory control, sales processing,
and tracking of customer
interactions. Also, it analyses sales
forecast and performance.
Businesses may choose from among the Sales Automation software products.
Many small and midsize enterprise sales organizations struggle fragmented
customer data, an expanding customer base, complex products, increased
competition, higher customer expectation, longer sales cycles and intensifying
sales force. The benefits in choosing the sales force automation software are:
3. Save Time
Salespeople quickly generate estimates with the
help of sales automation application and once a
deal is signed they can speedily turn these
estimates into proposals. The system automates
time-consuming for various tasks such as
scheduling sales appointments, sending follow-up
letters and emails, tracking contacts and updating
sale opportunities.
4. Improve customer
service
The system eliminates customer dissatisfaction by creating a centralized repository of
customer information. Hence, improves customer satisfaction and loyalty.
5. Increase Revenue
It empowers sales people to make
more sales calls. Enables sales
reps to reach more prospects
generate more income for the
company and to the individuals.
Opportunity Management
Sales managers integrate marketing
materials, research reports from other
different sources into sales force
automation technology to better equip
salespeople.