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Land Rover North America
         Cheryl (F11014)
         Ramya (F11045)
        Abhishek (F11061)
          Sagar (F11100)
       Swaruparani (F11116)
         Varun (F11120)
Land Rover Brand Identity (UK)
• Brand essence:
  Rugged, authentic, freedom, adventure
• Core Identity
  – Practical: Focused on on-field performance
  – Simple: No-frills appearance
  – Rural: Primarily used in country settings
  – Utility: Multipurpose usage
Brand Personality of Land Rover (UK)
• Similar to post war Jeep
• Farmers car but much more versatile,
  “able to do everything”
• “Simple and Strong”
• “Distinctly Attractive”
Land Rover vs Range Rover (UK)
                        Land Rover                  Range Rover


Product Category        4x4 vehicle                 “4x4” luxury vehicle


Image                   Farmers car with additional Possessed an aura of
                        features                    Dignity and Class

Design Considerations   Designed for the tougher    Built for the Freeways
                        terrain

Price                   High                        Well above competition


User Imagery            “Simple people” with a      Rich people wanting power
                        liking for tough cars       with luxury
Landrover                    Range Rover


Corporate Sponsorships   None mentioned               Crossing the Darien Gap


Country Of origin        UK                           UK


Age                      Possesses British Heritage   Possesses British Heritage


Recognition              “Starkly Practical and not   “Seals Of Approval”
                         Ugly” Amsterdam Motor
                         Show.
Advertisements           Simple Convey meaning        Added Luxury feel while
                                                      keeping Rugged
                                                      background.
When Land Rover entered North
             America…
• April 1986 – Range Rover of North America, Inc. –
  corporate name “Range Rover”
• For the Americans – an expensive new vehicle
• Positioning based on: “British heritage”,
  “luxurious styling” and “4WD capability”
• 3 positioning options: a luxury car alternative, the
  car the Queen drives, the best off-road vehicle
  available
• The Land Rover brand image was not yet
  established in the US customer’s mind
Range Rover in US – Brand
   Personality Drivers
 Product and Non-product related
          characteristics
Product-related characteristics

• Product category: “4X4 with Luxury” car
• Price: Expensive and well above competition
• Attributes: Same as UK
Non-product related characteristics
• User Imagery based on Idealized Users (as portrayed in
  advertising):
  - DID NOT include people in the ad’s, so as not to prematurely
    define the brand or restrict consumer audience


• Corporate Sponsorships: (helped position company as
  ‘Highly-responsible’ and ‘Off-road’)
   – ‘24 hours of Aspen’ downhill ski race – the most brutal
     endurance ski race on the globe
   – ‘Sunshine Kids’ national children’s cancer organization
   – ‘Tread Lightly! On Public and Private Lands’ program
   – ‘Camel Trophy Adventure Rally’ – Olympics of 4-wheel drive
     (grueling trial through deserts, rainforests and jungles)
• Public Relations:
  – Established the brand in minds of influential
    opinion leaders
  – Primary target audience – Automotive Reviewers
    (dictated consumer choice)
  – Events to reinforce the ‘Exclusive Range Rover’
    image:
      Premier Launch event (trip to UK)
      Taste of Range Rover Lifestyle event (Lecture at
       London’s Royal Geographic Society, Off-road
       instructions at Eastnor castle, Dinner at Earl Spencer’s
       home)
•   Country of Origin: UK
•   Symbol:
•   Age: British Heritage
•   Company Image:
•   Ad style:
    – Bold, different, went against tradition
    – Off-beat British humor for the literate customer
    – Bold visuals with unconnected headlines (to give
      customers a sense of Smartness and Satisfaction)
    – Price information included (status-symbol)
    – Did not include people
• Distribution:
  – Prestigious dealer network – contributed to the
    perceived ‘exclusivity’ of the brand
  – Dealers – same wavelength as the company
Range Rover in US – Brand
  Personality Scale (BPS)
Differences in ‘The Big Five’ when
  compared to Range Rover UK
Dimension             Range Rover - USA                 Range Rover - UK


                 Wholesome: classic, original,     Wholesome: classic, original,
  Sincerity      genuine                           genuine


                 Daring: off-beat, exciting        Daring: flashy
                 Spirited: outgoing,               Spirited: adventurous
 Excitement      adventurous                       Imaginative: unique
                 Imaginative: humorous             Up-to-date: contemporary
                 Up-to-date: aggressive
                 Reliable: secure, trustworthy,    High performance
Competence       careful


                 Upper class: stylish, luxurious   Elegance, luxury, romance,
Sophistication                                     dignified, classy


                 Outdoorsy: active, athletic,      Tough: rugged, strong
 Ruggedness      masculine
                 Tough: rugged, strong
1990’s…
• 1992 – Change of name to LRNA
• “Is that a Land Rover or a Range Rover?” –
  consumer confusion in identity
• Consumers no longer driven by status concerns
  or collection of possessions to denote wealth and
  prestige
• Experience and Safety of 4WD became more
  important
• 1998 – set a goal of 40,000 total LRNA units
• Involved 2 strategic areas:
  branding, product, retail
Major Competitors in SUV Market
• Jeep : the best selling SUV brand
     • Jeep wrangler ($11800)
     • Compact Jeep Cherokee($13600)
     • Luxurious Jeep Grand
       Cherokee($21000)
• Ford explorer : 2nd best selling SUV
• Chevrolet: 3rd major player
     • S-10
     • Chevy Blazers
Where does Discovery stand in
            comparison?
• Brand awareness for Discovery is very low , for
  range rover average familiarity compared to
  home grown Ford.
• Ad recall is also very low suggesting the need for
  more communication
• 32% of 50 ( 16%) think the car is excellent and
  only 4% would seriously consider buying it
• Discovery has less overall opinion compared to
  Range Rover but has higher buying intent ( might
  be because of the price )
Discovery – Is the message correctly
               conveyed?
Expert Opinion                 Car Message
• Associate car with Range     • Emphasis on
  Rover as well                  safety, luxury, and off-road
• Positioning seen as sporty     capability
  and adventurous; family      • Positioned as family car and
  vehicle positioning
  secondary                      Land Rover successor
• Luxury lacking for some      • Dissociation from Range
  experts                        Rover
• Emphasis on off-road         • Product highlights: Dual
  capability                     airbags in front and anti-
                                 lock braking
Decisions to be taken
• Positioning
• Fund Allocation
• Retail Strategy
Positioning
• Discovery
     - there is high price tag with only basic interiors
causing confusion whether it is luxury 4WD
      - improve interior styling to bring it in
consonance with price
       -should be clearly positioned as a premium
product with off-road capability and on road style
statement
Positioning
• Defender
      -the truly rugged adventure vehicle
       -a genuine boy toy only for fun and
adventure and thrill

Range Rover 4.0 SE
       -the new range rover to be positioned as
the modern avatar of new range rover with
creature comforts and on road characteristics
Positioning
• Range Rover Classic
         -Original Range Rover Classic to be
maintained
          - to be positioned for its nostalgic and
emotional value for customers
Marketing Mix
• Increasing marketing budget to 20-30 mn$
• Keep advertising budget to about 50%
• Use more of TV advertising.
• Corporate advertising in addition to individual models
•  Continued sponsorship of events like Camel trophy, and La
  Ruta Maya Expedition
• Continue courses and 2 –4 day workshops at Land Rover
  Academy on 4 WD basics
• Also special workshops for ice driving
• Promotions and direct mailing for prospective 4 SE
  customers
Differences in ads
Retail Strategy
• Land Rover Center Concept to be followed
• Dealers should only have Land Rover models

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Land Rover North America

  • 1. Land Rover North America Cheryl (F11014) Ramya (F11045) Abhishek (F11061) Sagar (F11100) Swaruparani (F11116) Varun (F11120)
  • 2. Land Rover Brand Identity (UK) • Brand essence: Rugged, authentic, freedom, adventure • Core Identity – Practical: Focused on on-field performance – Simple: No-frills appearance – Rural: Primarily used in country settings – Utility: Multipurpose usage
  • 3. Brand Personality of Land Rover (UK) • Similar to post war Jeep • Farmers car but much more versatile, “able to do everything” • “Simple and Strong” • “Distinctly Attractive”
  • 4. Land Rover vs Range Rover (UK) Land Rover Range Rover Product Category 4x4 vehicle “4x4” luxury vehicle Image Farmers car with additional Possessed an aura of features Dignity and Class Design Considerations Designed for the tougher Built for the Freeways terrain Price High Well above competition User Imagery “Simple people” with a Rich people wanting power liking for tough cars with luxury
  • 5. Landrover Range Rover Corporate Sponsorships None mentioned Crossing the Darien Gap Country Of origin UK UK Age Possesses British Heritage Possesses British Heritage Recognition “Starkly Practical and not “Seals Of Approval” Ugly” Amsterdam Motor Show. Advertisements Simple Convey meaning Added Luxury feel while keeping Rugged background.
  • 6. When Land Rover entered North America… • April 1986 – Range Rover of North America, Inc. – corporate name “Range Rover” • For the Americans – an expensive new vehicle • Positioning based on: “British heritage”, “luxurious styling” and “4WD capability” • 3 positioning options: a luxury car alternative, the car the Queen drives, the best off-road vehicle available • The Land Rover brand image was not yet established in the US customer’s mind
  • 7. Range Rover in US – Brand Personality Drivers Product and Non-product related characteristics
  • 8. Product-related characteristics • Product category: “4X4 with Luxury” car • Price: Expensive and well above competition • Attributes: Same as UK
  • 9. Non-product related characteristics • User Imagery based on Idealized Users (as portrayed in advertising): - DID NOT include people in the ad’s, so as not to prematurely define the brand or restrict consumer audience • Corporate Sponsorships: (helped position company as ‘Highly-responsible’ and ‘Off-road’) – ‘24 hours of Aspen’ downhill ski race – the most brutal endurance ski race on the globe – ‘Sunshine Kids’ national children’s cancer organization – ‘Tread Lightly! On Public and Private Lands’ program – ‘Camel Trophy Adventure Rally’ – Olympics of 4-wheel drive (grueling trial through deserts, rainforests and jungles)
  • 10. • Public Relations: – Established the brand in minds of influential opinion leaders – Primary target audience – Automotive Reviewers (dictated consumer choice) – Events to reinforce the ‘Exclusive Range Rover’ image:  Premier Launch event (trip to UK)  Taste of Range Rover Lifestyle event (Lecture at London’s Royal Geographic Society, Off-road instructions at Eastnor castle, Dinner at Earl Spencer’s home)
  • 11. Country of Origin: UK • Symbol: • Age: British Heritage • Company Image: • Ad style: – Bold, different, went against tradition – Off-beat British humor for the literate customer – Bold visuals with unconnected headlines (to give customers a sense of Smartness and Satisfaction) – Price information included (status-symbol) – Did not include people
  • 12. • Distribution: – Prestigious dealer network – contributed to the perceived ‘exclusivity’ of the brand – Dealers – same wavelength as the company
  • 13. Range Rover in US – Brand Personality Scale (BPS) Differences in ‘The Big Five’ when compared to Range Rover UK
  • 14. Dimension Range Rover - USA Range Rover - UK Wholesome: classic, original, Wholesome: classic, original, Sincerity genuine genuine Daring: off-beat, exciting Daring: flashy Spirited: outgoing, Spirited: adventurous Excitement adventurous Imaginative: unique Imaginative: humorous Up-to-date: contemporary Up-to-date: aggressive Reliable: secure, trustworthy, High performance Competence careful Upper class: stylish, luxurious Elegance, luxury, romance, Sophistication dignified, classy Outdoorsy: active, athletic, Tough: rugged, strong Ruggedness masculine Tough: rugged, strong
  • 15. 1990’s… • 1992 – Change of name to LRNA • “Is that a Land Rover or a Range Rover?” – consumer confusion in identity • Consumers no longer driven by status concerns or collection of possessions to denote wealth and prestige • Experience and Safety of 4WD became more important • 1998 – set a goal of 40,000 total LRNA units • Involved 2 strategic areas: branding, product, retail
  • 16. Major Competitors in SUV Market • Jeep : the best selling SUV brand • Jeep wrangler ($11800) • Compact Jeep Cherokee($13600) • Luxurious Jeep Grand Cherokee($21000) • Ford explorer : 2nd best selling SUV • Chevrolet: 3rd major player • S-10 • Chevy Blazers
  • 17. Where does Discovery stand in comparison? • Brand awareness for Discovery is very low , for range rover average familiarity compared to home grown Ford. • Ad recall is also very low suggesting the need for more communication • 32% of 50 ( 16%) think the car is excellent and only 4% would seriously consider buying it • Discovery has less overall opinion compared to Range Rover but has higher buying intent ( might be because of the price )
  • 18. Discovery – Is the message correctly conveyed? Expert Opinion Car Message • Associate car with Range • Emphasis on Rover as well safety, luxury, and off-road • Positioning seen as sporty capability and adventurous; family • Positioned as family car and vehicle positioning secondary Land Rover successor • Luxury lacking for some • Dissociation from Range experts Rover • Emphasis on off-road • Product highlights: Dual capability airbags in front and anti- lock braking
  • 19. Decisions to be taken • Positioning • Fund Allocation • Retail Strategy
  • 20. Positioning • Discovery - there is high price tag with only basic interiors causing confusion whether it is luxury 4WD - improve interior styling to bring it in consonance with price -should be clearly positioned as a premium product with off-road capability and on road style statement
  • 21. Positioning • Defender -the truly rugged adventure vehicle -a genuine boy toy only for fun and adventure and thrill Range Rover 4.0 SE -the new range rover to be positioned as the modern avatar of new range rover with creature comforts and on road characteristics
  • 22. Positioning • Range Rover Classic -Original Range Rover Classic to be maintained - to be positioned for its nostalgic and emotional value for customers
  • 23. Marketing Mix • Increasing marketing budget to 20-30 mn$ • Keep advertising budget to about 50% • Use more of TV advertising. • Corporate advertising in addition to individual models • Continued sponsorship of events like Camel trophy, and La Ruta Maya Expedition • Continue courses and 2 –4 day workshops at Land Rover Academy on 4 WD basics • Also special workshops for ice driving • Promotions and direct mailing for prospective 4 SE customers
  • 25. Retail Strategy • Land Rover Center Concept to be followed • Dealers should only have Land Rover models

Editor's Notes

  1. Grand cherokee : 67.8$ m spent on ad,Ford explorer: 24$m