SlideShare a Scribd company logo
1 of 1
Download to read offline
THE 2014 STATE OF HUMAN CAPITAL
MANAGEMENT REPORT
Agencies feel like they are falling shorton employee management programs:
40%
Leadership
Development
37% Adaptability/Flexibility
to Changing Agency Needs
18%Use of Technology
Systems and Applications
5% Time
Management
Given the current budget environment,
agencies are finding alternate waysto increase employee motivation:
Non-Monetary
Recognition
63%
Rotations
35%
Mentorship
Program
46%
68%
Teleworking
download the full report at
csod.com/FederalSurvey
are ahead of where
they need to be
3%
are in line with where
they need to be
21%
are falling short of
where they need to be
76%
79%
Culture
49%
Organizational Structure
44%
Senior Leadership Vision
40%
Technology Solutions
38%
Change Management
Human Capital Management
priorities for 2014:
Top ways agencies want to expand
how they deliver training content:
71%Identifying and closing
skills gaps
Succession Planning
38%
Identifying and retaining
top performers
40%
Training and development
for all staff
53%
Recruiting people with the right
skills for the job
60%
Barriers preventing agenciesfrom reaching their goals:
How are agencies investing
in training and development
programs for 2014?
44%
are reducing investment
42%
are making the same
investment as 2013
14%
are increasing
investment
Training programs
are one of the top three
priorities for federal agencies,
but only 14%
are increasing
their investments in this area,
and 44%
are reducing their
current investments for
the coming year.
The greatest need for
staff development:
BUILDING
THE FEDERAL
WORKFORCE
How agencies are spending
money on HCM initiatives:
Agencies
investing now
45%
46%
45%
40%
30%
31%
55%
10%
12%
6%
16%
19%
20%Recruiting people
with skills for the job
Identifying/closing
skils gaps
Training and
development for staff
Annual performance
reviews
Continuous feedback
Retaining top
performers
Succession planning
Additional agencies
planning to invest
in next 24 months
20%
21
%
PEER-TO-PEER LEARNING
14%
LIVE STREAMINGCONTENT/WEBINARS
17% BLENDED LEARNING
A
B1
C
20%
MENTORSHIP PROGRAMS

More Related Content

What's hot

recruiting-trends-global-linkedin-2015
recruiting-trends-global-linkedin-2015recruiting-trends-global-linkedin-2015
recruiting-trends-global-linkedin-2015
Neetu White
 
The Transformation of South African Recruitment - Patrick Traynor, LinkedIn
The Transformation of South African Recruitment  - Patrick Traynor, LinkedInThe Transformation of South African Recruitment  - Patrick Traynor, LinkedIn
The Transformation of South African Recruitment - Patrick Traynor, LinkedIn
LinkedIn Europe
 
Using Digital Tools to Unlock HR’s True Potential
Using Digital Tools to Unlock HR’s True PotentialUsing Digital Tools to Unlock HR’s True Potential
Using Digital Tools to Unlock HR’s True Potential
Capgemini
 

What's hot (20)

Impact of Poor Basic Skills: The Employer Perspective
Impact of Poor Basic Skills: The Employer PerspectiveImpact of Poor Basic Skills: The Employer Perspective
Impact of Poor Basic Skills: The Employer Perspective
 
Trends & Future of Talent Generation (Networks, Communities)
Trends & Future of Talent Generation (Networks, Communities) Trends & Future of Talent Generation (Networks, Communities)
Trends & Future of Talent Generation (Networks, Communities)
 
The Tech Marketer Difference
The Tech Marketer DifferenceThe Tech Marketer Difference
The Tech Marketer Difference
 
recruiting-trends-global-linkedin-2015
recruiting-trends-global-linkedin-2015recruiting-trends-global-linkedin-2015
recruiting-trends-global-linkedin-2015
 
Global Business Elite 2012
Global Business Elite 2012Global Business Elite 2012
Global Business Elite 2012
 
Connecting with your Content - UK - INFOGRAPHIC
Connecting with your Content - UK - INFOGRAPHICConnecting with your Content - UK - INFOGRAPHIC
Connecting with your Content - UK - INFOGRAPHIC
 
Nurturing the IT Committee Lead - Middle East INFOGRAPHIC
Nurturing the IT Committee Lead - Middle East INFOGRAPHICNurturing the IT Committee Lead - Middle East INFOGRAPHIC
Nurturing the IT Committee Lead - Middle East INFOGRAPHIC
 
The Link to Your Tech Customers: By the Numbers
The Link to Your Tech Customers: By the NumbersThe Link to Your Tech Customers: By the Numbers
The Link to Your Tech Customers: By the Numbers
 
Nurturing the IT Committee Lead - UK INFOGRAPHIC
Nurturing the IT Committee Lead - UK INFOGRAPHICNurturing the IT Committee Lead - UK INFOGRAPHIC
Nurturing the IT Committee Lead - UK INFOGRAPHIC
 
Big Idea: Leadership in the Social Era
Big Idea: Leadership in the Social EraBig Idea: Leadership in the Social Era
Big Idea: Leadership in the Social Era
 
Branding for Influence with LinkedIn & CEB
Branding for Influence with LinkedIn & CEBBranding for Influence with LinkedIn & CEB
Branding for Influence with LinkedIn & CEB
 
LinkedIn: Home to the Global Business Elite
LinkedIn: Home to the Global Business EliteLinkedIn: Home to the Global Business Elite
LinkedIn: Home to the Global Business Elite
 
The State of Marketing—Talent, Tech and Strategy
The State of Marketing—Talent, Tech and StrategyThe State of Marketing—Talent, Tech and Strategy
The State of Marketing—Talent, Tech and Strategy
 
How to Engage Affluent Investors on Social Media
How to Engage Affluent Investors on Social MediaHow to Engage Affluent Investors on Social Media
How to Engage Affluent Investors on Social Media
 
The Transformation of South African Recruitment - Patrick Traynor, LinkedIn
The Transformation of South African Recruitment  - Patrick Traynor, LinkedInThe Transformation of South African Recruitment  - Patrick Traynor, LinkedIn
The Transformation of South African Recruitment - Patrick Traynor, LinkedIn
 
Using Digital Tools to Unlock HR’s True Potential
Using Digital Tools to Unlock HR’s True PotentialUsing Digital Tools to Unlock HR’s True Potential
Using Digital Tools to Unlock HR’s True Potential
 
Accelerating LinkedIn’s Vision Through Innovation
Accelerating LinkedIn’s Vision Through InnovationAccelerating LinkedIn’s Vision Through Innovation
Accelerating LinkedIn’s Vision Through Innovation
 
LInkedIn - Eurex Case Study 2013
LInkedIn - Eurex Case Study 2013LInkedIn - Eurex Case Study 2013
LInkedIn - Eurex Case Study 2013
 
Successfactors breakfast 28.1.2014
Successfactors breakfast 28.1.2014Successfactors breakfast 28.1.2014
Successfactors breakfast 28.1.2014
 
Institutional Investing in the 21st Century
Institutional Investing in the 21st Century Institutional Investing in the 21st Century
Institutional Investing in the 21st Century
 

Viewers also liked

Women's Empowerment Principles
Women's Empowerment Principles Women's Empowerment Principles
Women's Empowerment Principles
Dr Lendy Spires
 
DESIGN AND SOCIAL IMPACT A cross-Sectoral Agenda for Design Education, Resea...
DESIGN AND SOCIAL IMPACT A cross-Sectoral Agenda for  Design Education, Resea...DESIGN AND SOCIAL IMPACT A cross-Sectoral Agenda for  Design Education, Resea...
DESIGN AND SOCIAL IMPACT A cross-Sectoral Agenda for Design Education, Resea...
cigdemir
 
City Resilience Index
City Resilience IndexCity Resilience Index
City Resilience Index
The Rockefeller Foundation
 

Viewers also liked (20)

Winners: Knight News Challenge on Elections
Winners: Knight News Challenge on ElectionsWinners: Knight News Challenge on Elections
Winners: Knight News Challenge on Elections
 
Overview of the Federal Budget
Overview of the Federal BudgetOverview of the Federal Budget
Overview of the Federal Budget
 
Democracies around the world
Democracies around the worldDemocracies around the world
Democracies around the world
 
Issues Regarding the Renewable Fuel Standard
Issues Regarding the Renewable Fuel StandardIssues Regarding the Renewable Fuel Standard
Issues Regarding the Renewable Fuel Standard
 
Women's Empowerment Principles
Women's Empowerment Principles Women's Empowerment Principles
Women's Empowerment Principles
 
Tax Day Charts 2015
Tax Day Charts 2015Tax Day Charts 2015
Tax Day Charts 2015
 
The Long-Term Costs of Major Health Care Programs: Fiscal Implications and P...
The Long-Term Costs of Major Health Care Programs: Fiscal Implications and P...The Long-Term Costs of Major Health Care Programs: Fiscal Implications and P...
The Long-Term Costs of Major Health Care Programs: Fiscal Implications and P...
 
Open Government, Open Data and You.
Open Government, Open Data and You.Open Government, Open Data and You.
Open Government, Open Data and You.
 
8 Foundations For A Successful Major Campaign
8 Foundations For A Successful Major Campaign8 Foundations For A Successful Major Campaign
8 Foundations For A Successful Major Campaign
 
DESIGN AND SOCIAL IMPACT A cross-Sectoral Agenda for Design Education, Resea...
DESIGN AND SOCIAL IMPACT A cross-Sectoral Agenda for  Design Education, Resea...DESIGN AND SOCIAL IMPACT A cross-Sectoral Agenda for  Design Education, Resea...
DESIGN AND SOCIAL IMPACT A cross-Sectoral Agenda for Design Education, Resea...
 
City Resilience Framework
City Resilience FrameworkCity Resilience Framework
City Resilience Framework
 
100 Resilient Cities
100 Resilient Cities100 Resilient Cities
100 Resilient Cities
 
Digital Transformation in Governments
Digital Transformation in GovernmentsDigital Transformation in Governments
Digital Transformation in Governments
 
India's Most Powerful Building
India's Most Powerful BuildingIndia's Most Powerful Building
India's Most Powerful Building
 
The Economy in 2014
The Economy in 2014The Economy in 2014
The Economy in 2014
 
Emerging Leaders for Nonprofits - Leading Self
Emerging Leaders for Nonprofits - Leading SelfEmerging Leaders for Nonprofits - Leading Self
Emerging Leaders for Nonprofits - Leading Self
 
City Resilience Index
City Resilience IndexCity Resilience Index
City Resilience Index
 
De-centralized Electricity in Africa and Southeast Asia: Issues and Solutions
De-centralized Electricity in Africa and Southeast Asia: Issues and SolutionsDe-centralized Electricity in Africa and Southeast Asia: Issues and Solutions
De-centralized Electricity in Africa and Southeast Asia: Issues and Solutions
 
The United Nations’ top 20 suppliers from developing nations and countries wi...
The United Nations’ top 20 suppliers from developing nations and countries wi...The United Nations’ top 20 suppliers from developing nations and countries wi...
The United Nations’ top 20 suppliers from developing nations and countries wi...
 
Reform in Britain (1815-1848)
Reform in Britain (1815-1848)Reform in Britain (1815-1848)
Reform in Britain (1815-1848)
 

Similar to Building the Federal Workforce

The Workforce 2020- Understanding Tomorrow’s Workforce
The Workforce 2020- Understanding Tomorrow’s WorkforceThe Workforce 2020- Understanding Tomorrow’s Workforce
The Workforce 2020- Understanding Tomorrow’s Workforce
Argyle Executive Forum
 
Innovations in Employee Referral Programs - Spring 2015 - Kara Yarnot, Presid...
Innovations in Employee Referral Programs - Spring 2015 - Kara Yarnot, Presid...Innovations in Employee Referral Programs - Spring 2015 - Kara Yarnot, Presid...
Innovations in Employee Referral Programs - Spring 2015 - Kara Yarnot, Presid...
RecruitDC
 

Similar to Building the Federal Workforce (20)

Lotis Blue Consulting Talent Acquisition Report
Lotis Blue Consulting Talent Acquisition ReportLotis Blue Consulting Talent Acquisition Report
Lotis Blue Consulting Talent Acquisition Report
 
Driving Talent and Strategic Transformation through HR Technology
Driving Talent and Strategic Transformation through HR TechnologyDriving Talent and Strategic Transformation through HR Technology
Driving Talent and Strategic Transformation through HR Technology
 
Three insights that will define your recruiting strategy in 2017 | Talent Con...
Three insights that will define your recruiting strategy in 2017 | Talent Con...Three insights that will define your recruiting strategy in 2017 | Talent Con...
Three insights that will define your recruiting strategy in 2017 | Talent Con...
 
Talent_Acquisition.pptx
Talent_Acquisition.pptxTalent_Acquisition.pptx
Talent_Acquisition.pptx
 
2019 State of Workforce Management Survey Results
2019 State of Workforce Management Survey Results2019 State of Workforce Management Survey Results
2019 State of Workforce Management Survey Results
 
Innovations in Employee Referral Programs
Innovations in Employee Referral ProgramsInnovations in Employee Referral Programs
Innovations in Employee Referral Programs
 
Understanding How Organizations Develop Competencies and Skills
Understanding How Organizations Develop Competencies and SkillsUnderstanding How Organizations Develop Competencies and Skills
Understanding How Organizations Develop Competencies and Skills
 
orgvue making people count infographic
orgvue making people count infographicorgvue making people count infographic
orgvue making people count infographic
 
The Workforce 2020- Understanding Tomorrow’s Workforce
The Workforce 2020- Understanding Tomorrow’s WorkforceThe Workforce 2020- Understanding Tomorrow’s Workforce
The Workforce 2020- Understanding Tomorrow’s Workforce
 
Innovations in Employee Referral Programs_recruitDC May 2015
Innovations in Employee Referral Programs_recruitDC May 2015Innovations in Employee Referral Programs_recruitDC May 2015
Innovations in Employee Referral Programs_recruitDC May 2015
 
Innovations in Employee Referral Programs - Spring 2015 - Kara Yarnot, Presid...
Innovations in Employee Referral Programs - Spring 2015 - Kara Yarnot, Presid...Innovations in Employee Referral Programs - Spring 2015 - Kara Yarnot, Presid...
Innovations in Employee Referral Programs - Spring 2015 - Kara Yarnot, Presid...
 
Mastering leadership development for a digital economy
Mastering leadership development for a digital economyMastering leadership development for a digital economy
Mastering leadership development for a digital economy
 
Strategies to Future-Proof Procurement: Are you ready? Webinar Slides
Strategies to Future-Proof Procurement: Are you ready? Webinar SlidesStrategies to Future-Proof Procurement: Are you ready? Webinar Slides
Strategies to Future-Proof Procurement: Are you ready? Webinar Slides
 
The Future of Work. Around the World.
The Future of Work. Around the World.The Future of Work. Around the World.
The Future of Work. Around the World.
 
Using an Evidence-Based Learning Strategy to Win Hearts and Minds
Using an Evidence-Based Learning Strategy to Win Hearts and MindsUsing an Evidence-Based Learning Strategy to Win Hearts and Minds
Using an Evidence-Based Learning Strategy to Win Hearts and Minds
 
Global Recruiting Trends 2013
Global Recruiting Trends 2013   Global Recruiting Trends 2013
Global Recruiting Trends 2013
 
GlobalRecruiting Trend 2016
GlobalRecruiting Trend 2016GlobalRecruiting Trend 2016
GlobalRecruiting Trend 2016
 
Global Recruiting Trends 2016
Global Recruiting Trends 2016 Global Recruiting Trends 2016
Global Recruiting Trends 2016
 
Tendance de recrutement 2016
Tendance de recrutement 2016Tendance de recrutement 2016
Tendance de recrutement 2016
 
GRT16_GlobalRecruiting
GRT16_GlobalRecruitingGRT16_GlobalRecruiting
GRT16_GlobalRecruiting
 

Recently uploaded

Top profile Call Girls In Morena [ 7014168258 ] Call Me For Genuine Models We...
Top profile Call Girls In Morena [ 7014168258 ] Call Me For Genuine Models We...Top profile Call Girls In Morena [ 7014168258 ] Call Me For Genuine Models We...
Top profile Call Girls In Morena [ 7014168258 ] Call Me For Genuine Models We...
gajnagarg
 
Nagerbazar @ Independent Call Girls Kolkata - 450+ Call Girl Cash Payment 800...
Nagerbazar @ Independent Call Girls Kolkata - 450+ Call Girl Cash Payment 800...Nagerbazar @ Independent Call Girls Kolkata - 450+ Call Girl Cash Payment 800...
Nagerbazar @ Independent Call Girls Kolkata - 450+ Call Girl Cash Payment 800...
HyderabadDolls
 
Top profile Call Girls In Haldia [ 7014168258 ] Call Me For Genuine Models We...
Top profile Call Girls In Haldia [ 7014168258 ] Call Me For Genuine Models We...Top profile Call Girls In Haldia [ 7014168258 ] Call Me For Genuine Models We...
Top profile Call Girls In Haldia [ 7014168258 ] Call Me For Genuine Models We...
gajnagarg
 

Recently uploaded (20)

2024 UN Civil Society Conference in Support of the Summit of the Future.
2024 UN Civil Society Conference in Support of the Summit of the Future.2024 UN Civil Society Conference in Support of the Summit of the Future.
2024 UN Civil Society Conference in Support of the Summit of the Future.
 
The NAP process & South-South peer learning
The NAP process & South-South peer learningThe NAP process & South-South peer learning
The NAP process & South-South peer learning
 
Top profile Call Girls In Morena [ 7014168258 ] Call Me For Genuine Models We...
Top profile Call Girls In Morena [ 7014168258 ] Call Me For Genuine Models We...Top profile Call Girls In Morena [ 7014168258 ] Call Me For Genuine Models We...
Top profile Call Girls In Morena [ 7014168258 ] Call Me For Genuine Models We...
 
Nagerbazar @ Independent Call Girls Kolkata - 450+ Call Girl Cash Payment 800...
Nagerbazar @ Independent Call Girls Kolkata - 450+ Call Girl Cash Payment 800...Nagerbazar @ Independent Call Girls Kolkata - 450+ Call Girl Cash Payment 800...
Nagerbazar @ Independent Call Girls Kolkata - 450+ Call Girl Cash Payment 800...
 
Just Call VIP Call Girls In Bangalore Kr Puram ☎️ 6378878445 Independent Fem...
Just Call VIP Call Girls In  Bangalore Kr Puram ☎️ 6378878445 Independent Fem...Just Call VIP Call Girls In  Bangalore Kr Puram ☎️ 6378878445 Independent Fem...
Just Call VIP Call Girls In Bangalore Kr Puram ☎️ 6378878445 Independent Fem...
 
Top profile Call Girls In Haldia [ 7014168258 ] Call Me For Genuine Models We...
Top profile Call Girls In Haldia [ 7014168258 ] Call Me For Genuine Models We...Top profile Call Girls In Haldia [ 7014168258 ] Call Me For Genuine Models We...
Top profile Call Girls In Haldia [ 7014168258 ] Call Me For Genuine Models We...
 
Call Girls Service Vijayawada {6378878445} ❤️VVIP POOJA Call Girls
Call Girls Service Vijayawada {6378878445} ❤️VVIP POOJA Call GirlsCall Girls Service Vijayawada {6378878445} ❤️VVIP POOJA Call Girls
Call Girls Service Vijayawada {6378878445} ❤️VVIP POOJA Call Girls
 
Vasai Call Girls In 07506202331, Nalasopara Call Girls In Mumbai
Vasai Call Girls In 07506202331, Nalasopara Call Girls In MumbaiVasai Call Girls In 07506202331, Nalasopara Call Girls In Mumbai
Vasai Call Girls In 07506202331, Nalasopara Call Girls In Mumbai
 
Bhubaneswar Call Girls Patia 👉👉 9777949614 Top Class Call Girl Service Avai...
Bhubaneswar Call Girls Patia  👉👉 9777949614  Top Class Call Girl Service Avai...Bhubaneswar Call Girls Patia  👉👉 9777949614  Top Class Call Girl Service Avai...
Bhubaneswar Call Girls Patia 👉👉 9777949614 Top Class Call Girl Service Avai...
 
Call Girls Umbergaon / 8250092165 Genuine Call girls with real Photos and Number
Call Girls Umbergaon / 8250092165 Genuine Call girls with real Photos and NumberCall Girls Umbergaon / 8250092165 Genuine Call girls with real Photos and Number
Call Girls Umbergaon / 8250092165 Genuine Call girls with real Photos and Number
 
Lorain Road Business District Revitalization Plan Final Presentation
Lorain Road Business District Revitalization Plan Final PresentationLorain Road Business District Revitalization Plan Final Presentation
Lorain Road Business District Revitalization Plan Final Presentation
 
Time, Stress & Work Life Balance for Clerks with Beckie Whitehouse
Time, Stress & Work Life Balance for Clerks with Beckie WhitehouseTime, Stress & Work Life Balance for Clerks with Beckie Whitehouse
Time, Stress & Work Life Balance for Clerks with Beckie Whitehouse
 
Finance strategies for adaptation. Presentation for CANCC
Finance strategies for adaptation. Presentation for CANCCFinance strategies for adaptation. Presentation for CANCC
Finance strategies for adaptation. Presentation for CANCC
 
Bhubaneswar Call Girls Chandrashekharpur 👉👉 9777949614 Top Class Call Girl S...
Bhubaneswar Call Girls Chandrashekharpur  👉👉 9777949614 Top Class Call Girl S...Bhubaneswar Call Girls Chandrashekharpur  👉👉 9777949614 Top Class Call Girl S...
Bhubaneswar Call Girls Chandrashekharpur 👉👉 9777949614 Top Class Call Girl S...
 
Call Girls Koregaon Park - 8250092165 Our call girls are sure to provide you ...
Call Girls Koregaon Park - 8250092165 Our call girls are sure to provide you ...Call Girls Koregaon Park - 8250092165 Our call girls are sure to provide you ...
Call Girls Koregaon Park - 8250092165 Our call girls are sure to provide you ...
 
Call Girl Service in West Tripura 9332606886Call Girls Advance Cash On Deliv...
Call Girl Service in West Tripura  9332606886Call Girls Advance Cash On Deliv...Call Girl Service in West Tripura  9332606886Call Girls Advance Cash On Deliv...
Call Girl Service in West Tripura 9332606886Call Girls Advance Cash On Deliv...
 
Contributi dei parlamentari del PD - Contributi L. 3/2019
Contributi dei parlamentari del PD - Contributi L. 3/2019Contributi dei parlamentari del PD - Contributi L. 3/2019
Contributi dei parlamentari del PD - Contributi L. 3/2019
 
tOld settlement register shouldnotaffect BTR
tOld settlement register shouldnotaffect BTRtOld settlement register shouldnotaffect BTR
tOld settlement register shouldnotaffect BTR
 
Delivery in 20 Mins Call Girls Malappuram { 9332606886 } VVIP NISHA Call Girl...
Delivery in 20 Mins Call Girls Malappuram { 9332606886 } VVIP NISHA Call Girl...Delivery in 20 Mins Call Girls Malappuram { 9332606886 } VVIP NISHA Call Girl...
Delivery in 20 Mins Call Girls Malappuram { 9332606886 } VVIP NISHA Call Girl...
 
Call Girl Service in Korba 9332606886 High Profile Call Girls You Can Get ...
Call Girl Service in Korba   9332606886  High Profile Call Girls You Can Get ...Call Girl Service in Korba   9332606886  High Profile Call Girls You Can Get ...
Call Girl Service in Korba 9332606886 High Profile Call Girls You Can Get ...
 

Building the Federal Workforce

  • 1. THE 2014 STATE OF HUMAN CAPITAL MANAGEMENT REPORT Agencies feel like they are falling shorton employee management programs: 40% Leadership Development 37% Adaptability/Flexibility to Changing Agency Needs 18%Use of Technology Systems and Applications 5% Time Management Given the current budget environment, agencies are finding alternate waysto increase employee motivation: Non-Monetary Recognition 63% Rotations 35% Mentorship Program 46% 68% Teleworking download the full report at csod.com/FederalSurvey are ahead of where they need to be 3% are in line with where they need to be 21% are falling short of where they need to be 76% 79% Culture 49% Organizational Structure 44% Senior Leadership Vision 40% Technology Solutions 38% Change Management Human Capital Management priorities for 2014: Top ways agencies want to expand how they deliver training content: 71%Identifying and closing skills gaps Succession Planning 38% Identifying and retaining top performers 40% Training and development for all staff 53% Recruiting people with the right skills for the job 60% Barriers preventing agenciesfrom reaching their goals: How are agencies investing in training and development programs for 2014? 44% are reducing investment 42% are making the same investment as 2013 14% are increasing investment Training programs are one of the top three priorities for federal agencies, but only 14% are increasing their investments in this area, and 44% are reducing their current investments for the coming year. The greatest need for staff development: BUILDING THE FEDERAL WORKFORCE How agencies are spending money on HCM initiatives: Agencies investing now 45% 46% 45% 40% 30% 31% 55% 10% 12% 6% 16% 19% 20%Recruiting people with skills for the job Identifying/closing skils gaps Training and development for staff Annual performance reviews Continuous feedback Retaining top performers Succession planning Additional agencies planning to invest in next 24 months 20% 21 % PEER-TO-PEER LEARNING 14% LIVE STREAMINGCONTENT/WEBINARS 17% BLENDED LEARNING A B1 C 20% MENTORSHIP PROGRAMS