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FAQ’s
MMDS
Medical Media Delivery System
Video on Demand Patient Education
From
Synergy Broadcast Systems
What is MMDS?


On demand delivery of
video education to
patient’s in-room TV.



Video is stored on the
MMDS Server and can
be ordered by the
patient or nurse.
What’s in the Video Library?






Videos you own
Videos you create
Videos you lease
Videos you purchase
Videos preloaded
from our education
vendors.
Patient Experience




The typical patient interface is a telephone voice
system with English and Spanish prompts.
Other languages can be added.
A browser interface is available for tablets, smart
phones and computers.
Does it Work with Older TV’s?


Yes, MMDS is compatible
with:
– Older analog TV’s on an
analog cable system
– Newer flat screens on analog
and digital cable systems



Some hospitals have digital
cable but convert it down
to analog for older TV’s.
MMDS can work with both
What Video Format Is Used?
 MPEG2 for in-hospital use on TV’s.
 H.264 for smart phones, tablets and

home computers via the Internet.
Do We Have to Re-Wire the
Hospital?
 No
 MMDS uses your existing infrastructure

and will work on:
–
–
–

Your existing cable system
Your existing phone system
Your existing computer network

 Nothing special is required which

makes MMDS the most cost-effective
system available.
Can MMDS Work in Out-Patient
Infusion Centers?


MMDS has a touch
screen version that
works perfectly for
chair-bound patients.



Patients can watch TV,
movies, read email or
do browse the Internet
using the touch screen.
Can MMDS Interface with EMR ?







Yes
MMDS has an HL7 interface
We can work with any ADT and EMR system
The connection is live for admits, discharges
and transfers as they are received.
Video transactions are automatically
uploaded to the patient’s record
A Summary Report in .pdf format can be
attached to the patient’s record
Does it Come with Video?


We provide over 100 free
programs.



We also have relationships
with popular vendors to
preload their content.
What About Digital Signage?
 Digital signage is available.
 Cable or network delivery.
 TV’s can offer same or different content .
 Marketing can customize the messages.
How Does the Patient Find Titles?






On their TV.
In a Web Browser.
From a tent card or list.
An Orders Module is available so physicians
can create a list for their patients.
When the patient calls the system we let
them know what titles their doctor wants
them to watch. It’s easy and no searching.
More FAQ’s?
 Visit our website for more frequently

asked questions:
 http://synergybroadcast.com/faqs.html
Synergy Broadcast Systems
16115 Dooley Road
Addison, TX 75001
972-980-6991 or 800-601-5991
http://synergybroadcast.com/contact

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MMDS Frequently Asked Questions

  • 1. FAQ’s MMDS Medical Media Delivery System Video on Demand Patient Education From Synergy Broadcast Systems
  • 2. What is MMDS?  On demand delivery of video education to patient’s in-room TV.  Video is stored on the MMDS Server and can be ordered by the patient or nurse.
  • 3. What’s in the Video Library?      Videos you own Videos you create Videos you lease Videos you purchase Videos preloaded from our education vendors.
  • 4. Patient Experience    The typical patient interface is a telephone voice system with English and Spanish prompts. Other languages can be added. A browser interface is available for tablets, smart phones and computers.
  • 5. Does it Work with Older TV’s?  Yes, MMDS is compatible with: – Older analog TV’s on an analog cable system – Newer flat screens on analog and digital cable systems  Some hospitals have digital cable but convert it down to analog for older TV’s. MMDS can work with both
  • 6. What Video Format Is Used?  MPEG2 for in-hospital use on TV’s.  H.264 for smart phones, tablets and home computers via the Internet.
  • 7. Do We Have to Re-Wire the Hospital?  No  MMDS uses your existing infrastructure and will work on: – – – Your existing cable system Your existing phone system Your existing computer network  Nothing special is required which makes MMDS the most cost-effective system available.
  • 8. Can MMDS Work in Out-Patient Infusion Centers?  MMDS has a touch screen version that works perfectly for chair-bound patients.  Patients can watch TV, movies, read email or do browse the Internet using the touch screen.
  • 9. Can MMDS Interface with EMR ?       Yes MMDS has an HL7 interface We can work with any ADT and EMR system The connection is live for admits, discharges and transfers as they are received. Video transactions are automatically uploaded to the patient’s record A Summary Report in .pdf format can be attached to the patient’s record
  • 10. Does it Come with Video?  We provide over 100 free programs.  We also have relationships with popular vendors to preload their content.
  • 11. What About Digital Signage?  Digital signage is available.  Cable or network delivery.  TV’s can offer same or different content .  Marketing can customize the messages.
  • 12. How Does the Patient Find Titles?      On their TV. In a Web Browser. From a tent card or list. An Orders Module is available so physicians can create a list for their patients. When the patient calls the system we let them know what titles their doctor wants them to watch. It’s easy and no searching.
  • 13. More FAQ’s?  Visit our website for more frequently asked questions:  http://synergybroadcast.com/faqs.html Synergy Broadcast Systems 16115 Dooley Road Addison, TX 75001 972-980-6991 or 800-601-5991 http://synergybroadcast.com/contact