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Critical Success Factors Affecting Project Performance in Turkish IT Sector - Business Contributions

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The business contribution part of early findings of the research - presented in PMI EMEA Congress 2013 in Istanbul - that evaluated what do we understand from project success and the effect of success factors.

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Critical Success Factors Affecting Project Performance in Turkish IT Sector - Business Contributions

  1. 1. The Degree of Relationship Between Critical Success Factors and Project Performance In Turkish IT Sector Session EM13RES03 Burak ULUOCAK “PMI” is a registered trade and service mark of the Project Management Institute, Inc. ©2013 Permission is granted to PMI for PMI® Marketplace use only.
  2. 2. 2 Business Contributions • About half of the projects in Turkish IT sector are behind schedule, over budgeted and deploy with initial quality problems. • Among triple constraints, over budget projects are 12% more than behind schedule projects. This is paralel to sector experience since more importance is given to durations. • On the other hand project deliverables successfully work and highly used by the clients (83%).
  3. 3. 3 Business Contributions • Classical cost, time and quality criteria – iron triangle - do not represent project success in Turkish IT sector (as we see in global practices). • Understanding business, client and team needs and satisfaction of these parties are as much as important - or more important - in todays world. • Instead of using same standard criteria that do not represent specific project characteristics and necessities, it will be better to set special success criteria for each project in order to sustain project team and client motivation; and to measure real success of the project.
  4. 4. 4 Business Contributions Project Mission 1 • Special importance should be given for the project team to understand and believe the project scope, goal and benefits for successful projects. • Project objectives must be clear, concrete, realistic and measurable. • They should be agreed upon by the project stakeholders and participants. • As a result, scope changes should be managed very carefully.
  5. 5. 5 Business Contributions • The availability of a team with relevant technical skills and the availability of the required technology are vital for IT projects. • IT companies and divisions should give necessary importance to Human Resources (recruitment and training) activities. Technical Tasks 2
  6. 6. 6 0 5 10 Months As the project duration increases, project success decreases. • Large scopes should be divided into smaller parts. • Shorter delivery times should be targeted with high concentration. • Agile methods and program management practices should be widened in the sector, instead of long project durations and waterfall shipping. Business Contributions

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