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SATOSHI TAGOMORI
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クラウド活用のアーキテクチャとDevOps事例勉強会
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Good Things and Hard Things of SaaS Development/Operations
1.
© 2019 Arm
Limited Satoshi Tagomori (@tagomoris) Principal Software Engineer, Arm Treasure Data クラウド活用のアーキテクチャとDevOps事例勉強会 Good Things and Hard Things of SaaS Development/Operations
2.
© 2019 Arm
Limited2 Satoshi Tagomori (@tagomoris) • Treasure Data: 2015~ • Arm Treasure Data (2018~) • Current: Backend Team • OSS: Fluentd, MessagePack-Ruby, Woothee, Norikra, ... • ISUCON • 2011~ (livedoor, NHN Japan, LINE)
3.
© 2019 Arm
Limited3
4.
© 2019 Arm
Limited4 What's DevOps? • Collaboration between Devs and Ops • "Development" and "System Operations" • For faster development, deployment, release cycles • For quicker improvements • Performance • Business Values
5.
© 2019 Arm
Limited5 Treasure Data Platform • Distributed Systems • Distributed Database Systems • Distributed Data Processing Systems • Job Queue & Workers • API Endpoints • Data Transferring, Conversion • ... • CDP (Customer Data Platform) Application • on the top of the platform • our application, as a Marketing platform for customers Treasure Data Platform Treasure Data CDP Customers' Marketing Businesses, Apps Customers' Data Analytics Workloads
6.
© 2019 Arm
Limited6 Engineering Teams: Own, Build and Operate Systems Teams own components • Design • Development • Configuration • Testing • Deployment • Release • Monitoring • Alert • Operation • On-call! SRE provides common features • OS base images • System-wide configurations • Shared tools (chatbot, etc) • ...
7.
© 2019 Arm
Limited7 DevOps... ? A team own everything around a component including Monitoring, Operations, On-call, ... 🤔
8.
© 2019 Arm
Limited8 Developers do Operations Nothing like "Devs vs Ops"! 😆
9.
© 2019 Arm
Limited9 THE END ... ? No, No, Wait, WE HAVE PROBLEMS 👻
10.
© 2019 Arm
Limited10 Distributed Systems by Many Teams Complexity over Teams Component Dependencies • Components depend on each other • Query engine <-> Database • Data ingestion <-> Database • Worker <-> Query engine • API <-> Worker • ... • Feature dependencies between components Data Compatibilities • Write data, Read data *later* • Data ingestion write data • Database subsystem read data • Query engine read data • ... • Incompatible data cause crashes *later*
11.
© 2019 Arm
Limited11 Various Backend Team Components Treasure Data Platform Backend Team Components Plazma (Distributed Database) Data Ingestion Workers Workflow API Hadoop Presto Data Connector CDP Frontend Our Customers
12.
© 2019 Arm
Limited • Historic components have stories... • Chef-based deployments • Old-style configurations • Old JVMs • Unorganized AWS components • Unorganized monitoring/ alerts Long History 12 Hard Things: Backend Components with Long History, Many Components and Severe Uptime Requirement • Backend was "not Frontend" in past • Different components • Distributed database • Data ingestion APIs • Data ingestion workers • Job workers • Workflow manager • Many ways to do things Many Components • Database, Workers • Referred by all other components • Downtime means entire service downtime • Data Ingestions • Downtime means user-side data loss Uptime Requirement
13.
© 2019 Arm
Limited13 The Thing Makes Us Slower Outdated Systems Poor System Improvements Bad Stability High Operation Cost Low Business Income Low QoL 😱 😨 😰
14.
© 2019 Arm
Limited Quick Delivery Feedbacks From Customers & Teams Frequent Deployment 14 Move Faster Modernized Deployment 😀
15.
© 2019 Arm
Limited15 Modernizing Deployment Old-style (Chef) vs Modern-style (CodeDeploy) Chef Deployed Systems Periodically • Developer pushed "production" branch • Release: Merge into "production" • Chef pulls "production" branch • On EC2 instances • Once per 30 minutes • Then, chef recipe does: • Build, Install dependencies • Restart processes (if needed) Developers Kick CodeDeploy • Service repo kicks CircleCI • CI creates CodeDeploy packages on S3 • Developers kick "deploy" or "release" • On Slack • To trigger CodeDeploy • CodeDeploy fetches packages from S3 • Build, Install, Restarts, etc 👤 👤
16.
© 2019 Arm
Limited16 Many, Quick, Frequent Deployments & Releases Split Release into Small Releases Minimize Affected Components • Giant release affects many components • Hard to say: "it's safe for all components" • Many small releases • Easy to say: "it's safe for THIS component!" Minimize Affected Customers • Many customers do various things on our platform • Release MAY affect their workloads • Query compatibility • Query performance • Invalid data handling • Data ingestion request patterns • "A customer says something goes wrong" • "What did happen in this 1 week?" • Make things clear for support operations
17.
© 2019 Arm
Limited17 Many, Quick, Frequent Deployments & Releases Split Release into Small Releases Minimize Affected Components • Giant release affects many components • Hard to say: "it's safe for all components" • Many small releases • Easy to say: "it's safe for THIS component!" Minimize Affected Customers • Many customers do various things on our platform • Release MAY affect their workloads • Query compatibility • Query performance • Invalid data handling • Data ingestion request patterns • "A customer says something goes wrong" • "What did happen in this 1 week?" • Make things clear for support operations
18.
© 2019 Arm
Limited18 Revisiting: What's DevOps? • Collaboration between Devs and Ops • "Development" and "System Operations" • Is It Only for System Operations? • "Operation" means not only system operations in many cases (For example, Chief "Operation" Officer) • We need to support many type of operations: • Support Operations • Sales Operations • Audit Operations
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© 2019 Arm
Limited19 Audit • Standards Compliance • ISO/IEC 27001:2013 • SOC-2 (Service Organization Controls) type 2 https://www.treasuredata.co.jp/security/
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© 2019 Arm
Limited20 Executing Infra Operations in Explicit Way Terraform Enterprise • AWS infra by code • Run code on Terraform Enterprise workspaces with history
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© 2019 Arm
Limited21 Executing Release Operations in Explicit Way Slack, Jira, Github and Automation • Trying release automation • Communication Central - Slack • History Central - GitHub • Release Central - Jira
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© 2019 Arm
Limited22 Own Your Service Only, Use Cloud Services Your service is heavy enough Own Your Service Only • Many things to do about your service • Design • Development • Configuration • Testing • Deployment • Release • Monitoring • Alert • Operation • On-call Use Cloud Services • No additional spaces to own additional things • Cloud services are to help your work • Be Agile, Move Faster!
23.
Thank You Danke Merci 谢谢 ありがとう Gracias Kiitos 감사합니다 धन्यवाद اًشكر תודה© 2019
Arm Limited
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