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Social Media Marketing
UGBA 198
Haas School of Business
What is Marketing?
Marketing & Communications (Marcom)
Traditional vs. Non-Traditional Marketing
Customers First
Traditional Marketing Frameworks
Product Price Place Promotion
Types of Marketing
Field Marketing,
Collegiate Marketing
Corporate Marketing,
Brand Marketing
Product Marketing,
Market Research
Corporate Communications,
Public Relations
Digital Marketing,
Social Media Marketing
Agency Marketing,
Marketing Consulting
What is Social Media?
Marketing … Digital … Social Media
Personal Consumption vs. Brand Leveraging
Content Strategy and Campaign Strategy
Core Social Media Platforms Today
Potential of Social Media
Power shifts from brands to consumers
Word-of-mouth, share-of-mind, buzz, virality
Listen, engage, and amplify
UGC = User Generated Content
Business Objectives of Social
More than just revenue generation
CRM = Customer Relationship Management
Sales, employment branding, retail, customer care
Acquisition, retention, and engagement

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Social Media Marketing - The Horizon (Potential, Strategy, Objectives)

  • 1. Social Media Marketing UGBA 198 Haas School of Business
  • 2. What is Marketing? Marketing & Communications (Marcom) Traditional vs. Non-Traditional Marketing Customers First Traditional Marketing Frameworks Product Price Place Promotion
  • 3. Types of Marketing Field Marketing, Collegiate Marketing Corporate Marketing, Brand Marketing Product Marketing, Market Research Corporate Communications, Public Relations Digital Marketing, Social Media Marketing Agency Marketing, Marketing Consulting
  • 4. What is Social Media? Marketing … Digital … Social Media Personal Consumption vs. Brand Leveraging Content Strategy and Campaign Strategy Core Social Media Platforms Today
  • 5. Potential of Social Media Power shifts from brands to consumers Word-of-mouth, share-of-mind, buzz, virality Listen, engage, and amplify UGC = User Generated Content
  • 6. Business Objectives of Social More than just revenue generation CRM = Customer Relationship Management Sales, employment branding, retail, customer care Acquisition, retention, and engagement

Editor's Notes

  1. Customer Relationship Management Employee Relationship Management Sales Increase share-of-wallet Non-traditional Branding Beyond newsletter, ads Retention and Engagement Defensive strategy