Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
IT Operating model and maturity - Path to proactive IT services
1. Discovery. Disruption. Results.
IT Operating model and maturity –
Path to proactive IT services
Applixure Symposium
Reko Lehti
Helsinki
1.2.2018
2. Topics for today
• Digitalization affects everyone, also IT
• IT needs new skills to renew their services
• The ultimate goal of IT is “sentient IT” – an
automated, and predictive environment that fixes
problems before they appear
But the problem is … There is no silver bullet.
3. The (digital) change…
…Is not about technology or gadgets…
…nor is it about analytics or data.
-
It’s about delivering to customers exactly
what they need,
when (or before) they need it.
- How many have heard of Amazon Dash?
- Orders new spare parts or cartridges before they run out – automatically from Amazon
Facebook can recognize the messages you need to see according to the profiling
Knows your needs in some areas better than you yourself know them
Facebook can calculate the odds of making or breaking a marriage.
Trump certainly delivers things I did not think I needed.
CA is largely lauded as one core reason for his success
Possible to deposit messages surgically to people at their most vulnerable state