Presentation from the 2015 Converge Consulting Conference

1. Internal Engagement
Attracting, Managing & Delighting Your Team
Brian Wm. Niles
Founder & Chief Evangelist

2. Expectations
● Ideas
● Tools
● Motivation
● Support

3. For Higher Education to Succeed
● Eliminate inefficiencies.
● Do more with less. (aka “scale”)
● Do what you do best (outsource the rest).
● Attract and nurture talent. ←
● Increase accountability.
● Connect “cost” to “outcome” (aka “value”)

4. My Rules (aka “a life in process”)
● Scale my time.
● Identify priorities.
● Access to information.
● Review results & adjust.
● Protect my time.
● Pick the right people.

5. Your Behaviors.

6. Mission statements
do not dictate the
behavior you desire.

8. Fundamentals of Fundamentals
● Clear
● Timeless
● Appropriate
● Practiced
● Shared

9. Meetings.

10. 33%time spent in meetings.

11. 73%admit to doing unrelated tasks.

12. 39%admit to having dozed off.

13. ● No agenda
● Unnecessary attendees
● Disconnected notes
● Undocumented assignments
● Lack of accountability
● Forgotten decisions made
● Items for next meeting

14. Worklife.com

15. Do.com

16. ● Agenda
● Reminders
● Notes
● Decisions
● Action Steps
● Open Issues
● Private Notes
● Summaries
● Mobile!

17. ● Preparation sucks
● No agenda sucks
● Overinvitation sucks
● Scheduling sucks
● Tangents suck
● Meeting rooms suck
● Conference calls suck
● Powerpoint sucks
● No engagement sucks
● Not sticking to time sucks
● Followup sucks

18. Your inbox.

19. 121average emails recieved per day.

20. 380average unread emails
in each TargetX inbox.

21. ● Use the filters
● Keep personal separate
● Act on incoming messages
● Schedule email reading time
● Avoid late night/weekend emails
● Resist responding to all messages
● Use the phone or take a walk

22. ● Team Tips
○ 2 Replies = Move to In-Person
○ Phone Calls = Return Phone Call
○ Create Internal Social Network
■ i.e. Chatter, Slack, Hipchat
○ Email Free Days (e.g. Fridays)

23. Your tasks.

24. Consider This
When it entered the English language in the 1400’s
… there was no plural version.

25. ● Google Keep
● Remember the Milk
● Any.Do
● Wunderlist
● Todoist
● TickTick
● Good old paper

27. Your team.

28. 3 Suggestions
● Know individual strengths
● Have consistent terminology.
● Get out of their way.

29. Achiever Activator Adaptability Analytical Arranger
Belief Command Communication Competition
Connectedness Consistency Context Deliberative
Developer Discipline Empathy Focus Futuristic
Harmony Ideation Includer Individualization Input
Intellection Learner Maximizer Positivity Relator
Responsibility Restorative Self-Assurance
Significance Strategic Woo

30. Strategic
Futurist
Responsibility
Relator
Maximizer

32. You can’t
go it alone.

33. Your time.

34. What’s your time worth?
● Visualize the ideal day. Then go do that.
● Schedule time to think.
● Take control of your calendar.
● Have access to information.
● Automate whenever possible.

35. Eat the frog.

36. Eat a live frog first thing in the
morning and nothing worse will
happen to you the rest of the day.
~ Mark Twain

37. Need
to Do
NEXT
Don’t
Need
to Do
LET IT GO
IF YOU
GET TO IT
Don’t Want
to Do
Want
to Do

38. Your day.

39. 6 Suggestions from Mike
● Drink a glass of water.
● Define your top three.
● Use the 50/10 Rule.
● Move and sweat daily.
● Express gratitude.
● Reflect daily.
Mike Del Ponte is the founder of Soma,who aims to revolutionize the water industry

40. Your life.

42. Not balance.
But harmony.

43. Your behaviors.
Your meetings.
Your inbox.
Your tasks.
Your time.
Your team.
Your day.
Your life.