Driving Digital Transformation Insights with Value Stream Management
Many organizations have been on the road to AD&D transformation, making significant investments in CI/CD and release automation, yet they still have nagging issues such as siloed teams and lack of actionable data--and the new reality of working from home has made gaining the insights needed to master software at scale even more difficult. Value Stream Management (VSM) is helping enterprises to align and make better decisions, but there is still work to be done.
In this webinar, guest speaker Forrester Principal Analyst, Chris Condo and Tasktop CEO, Dr. Mik Kersten deliver an overview of Value Stream Management—a technology and methodology for gaining insight into software delivery processes that enables dev leaders to capture data that represents the actual state of processes—and discuss how Flow Metrics provide the analytics to help organizations better balance workloads, visualize bottlenecks and provide leaders with the data they need to make continuous improvements.
Overview –Value Stream Management (VSM)
A combination of people, process, and technology that maps,
optimizes, visualizes, measures, and governs business value flow
(including epics, stories, and work items) through heterogeneous
enterprise software delivery pipelines. VSM tools are the technology
enabling the practices of VSM.
Map Each Step
Measure Each Step
Source: Faster Software Delivery Will Accelerate Digital Transformation Forrester report
VSM Control Plane
metrics, alerts, and
VSM Map, The
logical process map
VSM Data Plane
rules, and supports
Visualization of VSM
guided by captured
People, Process, and
out and connected via
technology or manual
Data integration of each tool in
the software delivery pipeline
and historical data capture to
track flow through the value
Beyond value stream mapping
• Q: Is Value Stream Mapping enough?
• Q: I already have DevOps, why do I need VSM?
• Q: I already have Agile? Why VSM?
• Value Stream Management is a new discipline
• Needs new tools, new roles
• As critical to digital transformation as Value Stream
Mapping was to manufacturing
WHAT IS IT?
Flow velocity measures
productivity by measuring how
many flow items of each type
were completed over a time
Helps understand the rate of
value delivery over time.
Flow Efficiency FlowTime Flow Load
WHAT IS IT?
Flow efficiency is a measure of
waste in a value stream,
identifying where work is
Tracks ratio of active time vs.
wait time out of flow time. Ideal
flow efficiency is above 40%.
WHAT IS IT?
Flow time measures time to
delivery by tracking the time
from work start to work
Helps understand actual time-to-
value and become more
WHAT IS IT?
Flow load measures work in
progress (WIP) by summing up
the number of flow items being
actively worked on.
Helps balance demand vs.
capacity and understand how
WIP impacts flow and happiness.
Flow Distribution WHAT IS IT?
Flow distribution measures de-facto distribution of the flow item types
completed over a time period. Drives prioritization discussions to align
with business outcomes.
“VSM complements the move to broaden our adoption of a
product-centric operating model.Years ago, there would have
been a small number of folks who identified as a product
manager, and they probably had an actuarial background.
WithVSM, we now see the value in having a product mindset
in everything we do to deliver value to customers.”
Associate VP of Lean Process Management, Large US–based Insurance Company
VSM connects software development with a product-mindset