This is the ninth edition of TCS' Sustainability Report. The report addresses the key sustainability topics gleaned through interactions with the different stakeholder groups, based on the core principles of materiality and stakeholder inclusiveness. These topics cover the full range of material economic, social and environmental impacts of the organization.
2. Contents
From the CEO’s Desk
An Industry Leader
Global Footprint
Small Steps and Giant Leaps
Our Approach to Sustainability
Innovation is in Our DNA
Finding the Right Fit
An Eye on Excellence
Grooming the Next Generation
The Workplace of Choice
All-Round Wellness
Being the Change
Using Technology to do Good
Fitness Gets a Leg-up
TCS Paints the NYC Marathon Green
The Future Generation
Many Means to One End
Focus Areas
Green Buildings
Green IT
Efficient Operations
Water Management
Waste Management
Supply Chain
All’s Well with the Ridley
3
7
8
9
10
11
13
14
15
16
17
18
19
25
26
28
29
30
31
32
33
34
35
37
38
In Good Company
All About Us
A World of Difference
3. From the
CEO’s Desk
for growth. We started a new talent paradigm in
the Kingdom of Saudi Arabia by creating the first
all-women center in BPS and IT.
I am proud that as an organization we sustain and
improve the quality of experience of our 1500+
customers. Over 96% of our customers appreciate
the responsiveness and accessibility of our project
teams; 98% consider TCS a partner of choice and
are willing to endorse our capabilities; and 94%
feel that it is easy to collaborate and do business
with us.
As an organization, we continue to build our
people strength through diversity in multiple
dimensions. While our total employee base
reached 319,656 this year, making us the
third-largest employer in the global IT services
industry, we were also delighted to celebrate the
landmark of employing 105,481 women – a rare
feat in the corporate world also in the context of
TCS being host to 122 nationalities across our
global footprint of 232 locations.
Dear Stakeholders,
I am glad to connect with you around this time
each year on the occasion of the publication of
Tata Consultancy Services’(TCS) Corporate
Sustainability Report. This is our 9th edition of
the Report since 2007.
I am pleased to reaffirm our support to the Ten
Principles of the United Nations Global Compact
in the areas of Human Rights, Labor, Environment,
and Anti-Corruption.
FY 2014-15 has been another year of industry
leading growth rates and deepening our footprint
in key markets. Our revenues grew 15.7% to $15.5
bn on a year-on-year basis and our net profits
grew 12.8% to $3.54 bn1
while sustaining our
operating and net margins.
We intensified our focus on markets such as Japan
– crafted a new joint venture with Mitsubishi Corp
to strengthen our presence and create a platform
1
Excluding impact of $423 mn paid as Special One-time Bonus to employees
98%
of our customers consider
TCS a partner of choice
96%
appreciate the
responsiveness and
accessibility of our
project teams
4. While we focus on business, we also continue to
promote the health and wellness of our
employees through the Fit4Life program.
Sponsorship of marathons like the TCS New York
City Marathon has created a unique opportunity
to engage with communities in health and
wellness. With our Purpose4Life program, TCSers
volunteered over 200,000 hours globally to make
an impact in communities in education, health,
and environment.
These are exciting times when India has taken the
lead in mandating corporate spend on social
causes.
FY 2015 represents the first year for reporting on
CSR under the new regime of the Companies Act
2013. TCS has a CSR Committee of the Board and
has published a global CSR Policy. We have also
established a CSR Foundation to undertake
large-scale projects. This is in addition to the
existing volunteering and projects which utilize
core competency to support social causes.
TCS was among the first corporates to identify
with the Prime Minister's Swachh Bharat Abhiyan
(Clean India Initiative), and has pledged ₹100
crores to build dedicated sanitation facilities for
girl students in government schools. Our CSR
flagship, the Adult Literacy Program, reached over
2,00,000 beneficiaries, with around 30,000 jail
inmates becoming literate.
STEM education has become a focal point for our
community efforts in the USA, Canada, UK, and
Australia. Since its inception in 2009, goIT has
impacted more than 8,800 students across 11
cities. In UK, the IT Futures program has facilitated
learning for students in 160 schools. TCS is also
proud to be a founding donor of the Queen
Elizabeth Prize for Engineering.
The safety and well-being of our employees is of
prime importance. Our drive on road safety,
ergonomics, fire safety, general office, and
personal safety is strengthened with a behavioral
safety approach. We have deepened our
engagement with employees on safety, and
converted them to being safety responsive.
TCS promotes employee health and wellness
through its Fit4Life program.
impacted by goIT
AWARD
₹1 bn
pledged to Swachh
Bharat Abhiyan
8,800
students
11
cities
TOP EMPLOYERS
INSTITUTE
#1 Employer in Europe,
UK, and North America
5. We have completed a year since the launch of the
Safety First initiative on May 2, 2014 in which we
had chosen to focus on Accidents, Crime, Health,
and Self Harm. We are constantly working to make
TCS a‘Zero Incidents’organization – both
internally and externally.
The endeavor to pursue our Environmental
Sustainability Roadmap continues. Carbon
footprint and energy management are among
areas of strong focus. We continue to work toward
the target of specific carbon footprint reduction in
order to decouple business growth from the
carbon and energy footprint. Green buildings,
green IT, operational energy efficiency, and
renewable energy are the pillars for achieving this
target.
Looking forward, we have a unique opportunity
to grow and lead our industry to greater heights
with a strong focus on our customers; a culture of
innovation and collaboration; a platform for our
employees to realize their potential and make a
strong impact on society. We continue to invest in
new technology and building people capabilities.
We remain a performance-driven organization
that believes in excellence and rigor in everything
we do.
Regards,
N. Chandrasekaran
CEO and MD, TCS
AWARDS
CNN-IBN
Indian of the Year (Business)
NBC TV 18
One of India's Top 15
Business Icons
FINANCE ASIA'S BEST
COMPANIES POLL
India’s Best CEO
7. An Industry
Leader
#
Excluding impact of $423 mn paid as Special One-time Bonus to employees
Taxes#
$11.97 bn
Total Assets
$1,087 mn$15.45 bn
Net Sales
$79.59 bn26.9%
Market CapitalizationOperating Margin Year-on-Year
Revenue Growth
15.7%
17% YoY
Volume GrowthGross Margin
44.5%$3.5 bn
Net Income#
AWARDS
Total shareholders’
equity in 2015
$9,185
mn
Retained earnings
in 2015
$10,669
mn
TCS paid a total dividend
of $1.3 (₹79) per share in
FY 2015
BUSINESS SUPERBRANDS
Superbrands Status in
the UK
THE ECONOMIC TIMES
Company of the Year
BUSINESS STANDARD
Best Company of 40 Years
NASSCOM SILVER
JUBILEE AWARDS
Leading IT Company for
25 Years
DOW JONES
SUSTAINABILITY WORLD
INDEX
Global Leader
CHANNEL NEWSASIA
SUSTAINABILITY RANKING
#1 among Top 100
Companies
8. A Global
Footprint
Delivery centers
Revenue
North America
10 51.9%
Latin America
9 2.1%
Middle East
and Africa
2.0%3
India
111 6.4%
UK
4 16.7%
Continental
Europe
6 11.6%
Asia Pacific
8 9.3%46
countries
30
countries
232
offices
across
151
delivery
centers
across
9. Small Steps
and Giant Leaps
Expansion of goIT
Program to 10 cities in
North America
Inauguration of TCS
Japan Technology and
Culture Academy
September 2014
September 2014
Establishment of Saudi
Arabia's first women-only
business process center
100,000 women
employees
October 2014
Launch of SafetyFirst
initiative
May 2014
June 2014
First Indian company with
market capitalization of
₹5,000 bn
July 2014
TheTata Group has a long history of
encouraging women to achieve their
potential and contribute to the
community and we are delighted to work
with Saudi Aramco and GE to help
provide careers for women in the
Kingdom and enable them to contribute
to its economic progress.
- CYRUS MISTRY,
Chairman,Tata Group
The company was proud to
become one of the few
organizations in the world
employing more than
100,000 women. Our talent
pool’s gender diversity ratio
of 33% is something we are
all proud of and we hope to
see more successful
women leaders emerge in
the future.
- N. CHANDRASEKARAN,
CEO and MD,TCS
10. TCS’ corporate sustainability is founded on the 'triple bottom line' approach.
Profit
PeoplePlanet
Sustainable
Marketplace
Environment Sustainability –
Internal & External
Sustainable Communities –
Internal & External
Business Focus
People FocusEnvironment Focus Internal Stakeholders
of Sustainability
Key Elements of Sustainability
Governance
Triple Bottom Line
Our Approach to
Sustainability
11. Innovation is
in Our DNA
Innovation is a key enabler of our 'Experience Certainty' promise. We have well-defined
processes and a framework to drive innovation across our diverse businesses. AWARDS
R&D
EXPENSES
11.6%
Co-Innovation
Network (COINTM
)
Providing an environment
for sophisticated
IT research
Technology Market Map
Innovating, and
identifying and delivering
to customers
Innovation Life Cycle
Ideating, designing,
experimenting, and
launching new products
Customer Value
Proposition
Analyzing the customer's
needs and delivering value
Innovation Themes
Categorizing
innovation programs
Innovation Culture
Generating ideas for
creation of business
value
36.5
FY 2014 -15
($ mn)32.7
FY 2013 -14
($ mn)
FORBES
World's 100 Most
Innovative Companies
INSTITUTIONAL
INVESTOR
Most Honored Companies
in Institutional Investor's
2014 Annual All-Asia
Executive Team Rankings
13. [The inclusion of 100,000 women in its
workforce] is something that the company
should be extremely proud of.The ability of
women to pay attention to detail, the
sheer constraint of balancing one’s family
and work, and most importantly, the
dedication that women bring in is
absolutely phenomenal.
- VIJAYA DEEPTI,
VP and Global Head, Insurance Products,
TCS Financial Solutions, and the first woman
engineer to joinTCS in 1982
We need more organizations likeTCS,
which truly hire people on the basis of
merit alone. And we need to make more
provisions for people of all kinds.
- MALINI CHIB,
UK
Finding
the Right Fit
TCS’ ability to attract and retain the right talent, in the right numbers, has played a key
role in ensuring its success, and as a result its sustainability of revenue growth.
319,656
permanent employees
105,481
women in the workforce
11%
women in management
89.6%
India
61%
<30 Yrs
32%
30-40 Yrs
7%
>40 Yrs
10.4%
Others
14. I believe the team’s diversity has allowed
us to obtain richer results as well as to
learn from the differences.Working in this
team allows me to broaden my
professional and humane horizons.
- CAROLINA ZORILLA,
Uruguay
Being the 100,000th female employee of
TCS makes me feel honored to be part of a
prestigious company that offers
opportunities to grow and exceed my
goals. I am glad to be a part of an
organization that is so proud of its history
and heritage and at the same time
forward looking and progressive.
- DULCE FABIOLA,
Mexico
New employees by region
UK and
Ireland
0.6%
Other
regions
8.2%
Asia
Pacific
7.4%
India
77.6%
North
America
4.9%
Continental
Europe
1.2%
An Eye on
Excellence
TCS has one of the world’s most diverse base of intellectual capital. At
present, employees from 122 nationalities are deployed in 46 countries.AWARDS
GOLD STEVIE
Best Human Resources
Department 2014
DIVERSITY AND
INCLUSION (DANDI)
AWARDS
Top Workforce
NASSCOM 2014 AWARDS
Excellence in Gender
Inclusivity
15. Grooming the
Next Generation
Membership on Boards of Studies
and Curriculum Committees
Collaboration with 37 institutes
across India to align curricula with
industry trends
Student Workshops
Sessions for students on
technical, managerial,
and soft skills
Student Awards
Best Student and
Best Student Project
awards sponsored
by TCS
Technical Events
Sponsorship of
events in partner
institutes
Quizzes
Contests that build
awareness about
IT and encourage
students
Faculty Development
Programs
Training programs
conducted by senior
employees
Project Support
and Internships
Internship opportunities
for students
TCS IT Wiz, the biggest inter school IT Quiz
program in India, builds awareness among
young students and hones their IT skills.
TCS plays a pivotal role in mentoring students and encourages
them to explore opportunities in the IT/ITES industry.
A session of the BPS Employability Training
in Gadu, Gujarat. The program provides
participants training in the English
language, computers, functional
mathematics, personality development,
and interviewing techniques.
16. TCS is building a digital organization that is always learning.
The Workplace
of Choice
The one moment that stands out vividly is
when the first delivery center in Delhi
was assessed at CMM Level 5. It was the
result of two long years of unrelenting
effort, unstinted support, and
commitment from the management,
delivery teams, and the quality group. It
was an onerous endeavor that, above all,
unified and drove the entire center
passionately toward a common goal.
- ALKA CHAWLA,
Principal Consultant,
Corporate DEG – Delivery Metrics Lead
Look for opportunities that are
challenging – it is both your successes and
failures that will give you valuable
experiences. Good leadership and
management develop with experience
and practice.
- DEBORAH HADWEN,
Country Head, Australia and New Zealand
Role Mobility
Competency
Enhancement
Town Hall
Meetings
Competitive and
Differential
Compensation
Rewards and
Recognition
Certification
Programs
Career Growth
Options
Flexible
Working Hours
Announcements
of Achievements
on the Intranet
Collaborative Work
Environment
2,599,768
days dedicated to
competency development
17. Fit4Life motivates employees to participate in
physical fitness activities.
Launched by the CEO in May 2014, SafetyFirst
targets making the company a zero fatality
organization.
In today’s economic scenario,
employee wellness is no longer
desirable, but pivotal to an
organization’s long-term success.
However, the pace of life often
deters people from taking up
activities for improving health. If
the concept of improving health
and wellness is coupled with
improved bonding and
camaraderie among co-workers
as well contributing to a social
cause, I am convinced many
professionals will be proud to be
associated with such an initiative.
- N CHANDRASEKARAN,
CEO and MD,TCS
All-Round
Wellness
We take an active interest in the overall well-being of employees, and focus on
a culture of fitness activities and social good.
Fit4Life SafetyFirst
Purpose4Life
encourages employees to
contribute toward societal
well-being. Each employee
is encouraged to volunteer
a minimum of 10 hours
in a year.
18. Environmental
Sustainability
Health and
Wellness
Education
and Skill
Development
Pro Bono IT
services
SponsorshipsVolunteering
Being
the Change
Our efforts in education and skill development, health, and environmental sustainability
have made significant contributions in benefiting society at large. AWARDS
HYDERABAD SOFTWARE
ENTERPRISES
ASSOCIATION
CSR Award 2015 for
Community Development
and Environment Protection
GOLD STEVIE
Corporate Social
Responsibility Program
₹2.53 bn
invested in CSR initiatives
221,000
hours volunteered
72,179
employees participated
19. TCS has generously provided its Med Mantra
solution for quality care and patient satisfaction.
The installation of this system has been carefully
planned and executed byTCS, taking into
account our unique clinical and operational
needs.We are grateful to the entireTCS team for
their unstinted commitment.
- Dr. V SHANTA,
Chairperson, Cancer Institute
In FY15, TCS supported health-based initiatives
for organizations such as Retina India
Foundation and Operation Smile.
The team has also prepared a case management
system to assist the NGO Justice and Care in
tracking human trafficking cases.
An integrated hospital management system and
IT infrastructure solution has been provided free
of cost to the Cancer Institute in Chennai and
Tata Medical Center in Kolkata.
Avin, a beneficiary of Childline
India Foundation, at Mumbai
Central Station
Using Technology
to Do Good
TCS provides pro bono services to help social organizations be efficient and accountable.
TCS has worked tirelessly –
and across numerous time
zones – to help us identify a
path forward for an
improved and innovative
database to support our
global cleft care efforts... We
are honored to partner with
TCS, to help strengthen our
cleft prgrams in India and
more than 80 countries
around the world.
- CHARLES B WANG,
Director, SmileTrain
20. The project utilizes technology to educate
rural communities and provide a platform to
develop ideas and skills for increased
employability.
Nandni Rana was forced
to give up studies and
work as a laborer from
the age of 10.
But Nandni’s chance
meeting with National
Confederation of Dalit
Organizations (NACDOR)
representatives changed
her life.“On February 4, 2014, the team began a
three-day training program, and I started
teaching in government schools from February
24,”she says. Not just that, the training made her
proficient in the use of laptops and today, she
uses it to teach children.
The program helped her find a mission in life.“I
want to help my society so that each and every
child can be inspired, just as I was.”
A case in point
TARGET
BridgeIT
1,471
students benefited from
computer-aided learning
6
digital entrepreneurs
created
25
new entrepreneurs
inducted in March 2015
Provide supplementary
academic inputs to primary
and pre-middle school
children through Pratham’s
Computer Aided Learning
(CAL) module
Facilitate digital literacy for
middle school children
(grades six to eight)
Improve adult literacy in
village communities
through TCS’Computer
Based Functional Literacy
(CBFL) software
Groom young Dalit men
and women to be
successful entrepreneurs
21. At Maitree, we have a vision to
educate, inspire, and empower
individuals to strive for excellence in
all areas of their lives.We strongly
believe this can be achieved through
academic enhancement, leadership
development, and financial literacy.
- NINA SCREWVALLA,
Global Head,TCS Maitree
Introduced in 2007, the program trains women
in sewing skills. Maitree has also helped them
form a Self-Help Group, and today, they are
independent and assertive entrepreneurs.
Surekha, a housewife in Waze village of
Maharashtra, was inducted into TCS Maitree’s
Women Empowerment Program.
Surekha became the breadwinner for her family
of six. She learnt to make products such as
shopping bags and clothes. Soon, all the women
in the group began following Surekha’s lead,
which helped them increase their earnings.
Today, through TCS Maitree's Women’s
Empowerment Program, a unique bond has
developed between these women, who know
that they can depend on each other in times of
need.
Says Kanchan, a beneficiary of the program,“TCS
Maitree volunteers have taught us tailoring,
stitching, embroidery, and how to make paper
products. Ours is the first bachat gat (a self-help
group) in which all the women earn a decent
remuneration on a regular basis.”
A case in pointWoman Empowerment Program
127,340
children reached through
education initiatives
22. goIT is TCS’signature community engagement
program in North America to increase
students’interest in and awareness of science,
technology, engineering, and mathematics
(STEM) education. Learning is project-based
and hands-on. goIT participants acquire critical
thinking and problem-solving skills while
troubleshooting designs and adopting agile
methodology.
Future job growth will be in STEM disciplines,
and a nation aspiring to be a global leader can
use STEM education as a perfect platform for
economic growth and prosperity. The US has
long been looked upon as a leader in global
innovation. In order to continue to lead, it is
critically important to focus on four key areas:
building capability, increasing capacity,
enhancing quality, and improving employability
in STEM education. I am very proud of the work
TCS has done and continues to expand in all of
these areas.
- EDIE FRASER,
CEO, STEMconnector
AWARDS
STEM Education
3,000+
STEM volunteers
24,800
students served
34,000
hours invested in student
skill building
STEMconnector
CEO N Chandrasekaran
Named One of 100 CEO
Leaders in STEM
LUMITY
2014 Community Corps
Corporate Champion
23. With a focus on candidates from Scheduled
Castes and Scheduled Tribes, this program
imparts free training to B.A, B.Sc, B.Com, BBA
students. The modules also provide training
in the English language, computers,
functional mathematics, personality
development, and interviewing techniques.
An advanced Microsoft Office training
session prepares them for a professional
environment.
Through a 14-week training program designed
by TCS, Udaan seeks to improve skills relevant
to the industry as well as increase employment
opportunities available to youth from Jammu
and Kashmir (J&K).
Sajad Mufti, an Udaan trainee, was
undaunted even after leaving his home
town in J&K.With no experience in the
ITES sector, Muftee's performance record
atTCS has been excellent. He has
displayed 96% accuracy in the last
quarter of FY 15. Extremely creative in his
work, he is one of the key members of
the production team, delivering more
than the daily production target.
A case in point
The best thing about this training
is that it has taught me how
to dream big.
- KANJI,
Trainee of the BPS Employability Program
BPS Employability Program Udaan
50,000
people trained
3,500+
candidates joined
TCS BPS
459
youths trained
through TCS Udaan
24. TCS' digital solution accelerates adult literacy through innovative teaching methods.
Using animated graphic patterns for easy visual and auditory learning, the solution
enables functional literacy in around 50 learning hours.
The best thing about being literate is
that I know I can become a better
person.
- AJAY, 25 YEARS,
Central Jail,Tihar, New Delhi
I used to go along with my husband to
shepherd goats. I had always nursed a
desire to learn to read. Now, this has
finally happened.
- NETHRAVATI,
Learner, Basaveshwara Colony
I did not know much about the injustices
in our society as I did not know to read or
write. Literacy classes in the night
helped me to read and write.This has
helped me to become a representative in
a women’s self-help group.
- SHIVALINGAMMA,
Learner, Chouluru
#
National Institute of Open Schooling
Computer-based Functional Literacy
250
training centers
2,00,000+
people made literate
94%
pass rate at the NIOS#
test
25. Over the last five years, our employees and over 30 client organizations have joined forces to raise
over $550,000 for charitable causes such as cancer research and elder care. TCS has won several
corporate engagement and CSR awards in recognition of these initiatives.
Fitness Gets
a Leg-up
We sponsor marathons across the world to reinforce our
commitment toward fitness and excellence. MARATHONS
TCS has developed a global
emphasis on fitness,
backing running programs
and marathons to promote
wellness and community
development through
sports. The company has
partnerships with seven of
the world’s leading races.
26. Approximately 9 tons of unused food
donated to City Harvest
More than 26 tons of clothing
collected and donated to Goodwill
65 tons of material recycled
by Royal Waste Services
85.57 tons of material recycled
through Royal Waste Services
9.65 tons of food collected and
donated through City Harvest
103.5 tons of clothing collected
and donated to Goodwill
20132014
We collect clothing, backpacks, and other discarded items on race days to
keep them out of landfills. The collected goods are sold at Goodwill stores.
TCS Paints the NYC
Marathon Green
Some of the moves we have made over the past two years.
More than 100 tons of material recycled
by New York Road Runners
28. As part of its mission to be a responsible corporate
citizen, TCS continuously strives to reduce its
ecological footprint by decoupling growth in
business and the impact on the environment
through conscious changes in its strategy across the
value chain and a‘beyond compliance’approach.
Senior management commitment and an integrated
management system approach under the aegis of
BEYOND
COMPLIANCE
RESOURCE
EFFICIENCY
GREEN
BUILDING
INFRASTRUCTUREGREEN IT
EMPLOYEE
ENGAGEMENT
SUPPLY
CHAIN
FOCUS
GREEN
PROCUREMENT
CLIMATE
CHANGE
MITIGATION
TCS’Environmental Policy form the basis of our
strong focus on environmental sustainability.
Globally, 99 TCS locations are certified for
Environment Management System (EMS) under ISO
14001:2004, with an ongoing commitment to bring
additional and upcoming software development
centers under the scope of certification.
The Future
Generation
AWARDS
CARBON DISCLOSURE
PROJECT
Global A-list for Leadership
in Climate Performance
CARBON DISCLOSURE
LEADERSHIP INDEX
(INDIA), 2014
29. *Scope 1: Diesel-operated generator sets, company-owned vehicles, refrigerant gases (fugitive)
emissions, cooking gas combustion, and fuel combustion for space heating
*Scope 2: Purchased electricity
ELECTRICITY CONSUMPTION (kWh/FTE/month)SCOPE 1 + SCOPE 2 EMISSIONS (tCO2E/FTE/ANNUM)*
319
275
267
3.00
2.71
2.44
2.35
2.12
1.99
1.97
1.82
2007-08
2008-09
2009-10
2010-11
2011-12
2012-13
2013-14
2014-15
246
231
216
196
186
2007-08
2008-09
2009-10
2010-11
2011-12
2012-13
2013-14
2014-15
Many Means to
One End
GOAL
Reduce specific carbon
footprint by 50% and
achieve 20% renewable
component by 2020
Measures such as green building infrastructure, green IT, and operational energy efficiency have been deployed
to reduce the company’s carbon and energy footprint. This year’s focus was on Remote Energy Monitoring and
Control to optimize energy efficiency along with our continued focus on creating green infrastructure.
CARBON AND ENERGY
30. Green Buildings Efficient Operations
ENERGY AND
CARBON
MANAGEMENT
Renewable Energy
Onsite renewable energy installations,
solar PV and solar thermal energy
Procurement of renewable
energy from third parties
Energy efficiency by design
Energy efficient equipment
Green IT
Operational efficiency
Remote energy monitoring
and control
Server virtualization
Server consolidation
Cooling optimization
Green procurement
2.4% of power from
renewable sources
55% reduction in
business air
travel emissions
PUE of 1.81 across
16 key data centers
0.82 million tonnes
of CO2
and 1,328,993
MWh of electricity avoided
39% reduction
in specific
carbon footprint
7 LEED certified
campuses
ACHIEVEMENTS
Focus
Areas
31. Highlights of TCS’green buildings include energy efficient design of building envelope,
energy efficient electrical and mechanical equipment, onsite renewable energy (rooftop solar
photovoltaic panels), solar thermal installations (hot water generators), chiller waste heat
recovery units, and solar PV based peripheral lighting systems.
LED street lighting on the campus
Rear-side building envelope covered
with metal screen to minimize solar heat
Green landscaping
Maximum use of natural daylight
and natural ventilation
Green
Buildings
All new TCS offices are being designed as per LEED standards.
ACHIEVEMENTS
LEED-CERTIFIED
TCS OFFICES
Siruseri, Chennai
Kalinga Park, Bhubaneswar
Peepul Park, Trivandrum
Sahayadri Park, Pune
Banyan Park, Mumbai
Synergy Park (Phase 2),
Hyderabad
Garima Park, Ahmedabad
GOAL
Focus on optimizing
energy and resource
efficiency within officesTCS Sahyadri Park, Pune
32. INITIATIVES
FOR PUE
MANAGEMENT
IT load optimization
through server
consolidation,
virtualization, removal of
ghost and power hungry
systems, and shift to
energy-efficient IT
equipment
Cooling efficiency
improvement
through capacity
rationalization, raising of data
center temperature to 23-24
degree Celsius, optimal rack
alignment, and installation of
perforated doors
Reduction of losses in
power distribution through UPS
load optimization
Green IT
We are focusing on energy efficiency across IT systems.
ACHIEVEMENT
Improved PUE of 16 data
centers from 2.16 to 1.81
GOAL
Achieve a weighted
average data center PUE
of 1.65 by 2016
33. TCS has embarked on a program to actively monitor, manage, and reduce the energy
consumption of its facilities. In FY 2014-15, TCS invested in energy monitoring
infrastructure and an Energy Monitoring System, over three phases, which cover over 100
facilities in India, accounting for over 90% of overall energy consumption. This involved the
installation of over 5,500 digital energy meters. TCS monitors energy consumption at facility
and load levels in real time.
Optimization of
HVAC operating
hours
Optimization of
illumination levels
Installation of variable
frequency drives in air
handling units
Energy-efficient
lighting fixtures
Remote desktop
power management
Power factor
management
Efficient
Operations
GOAL
Deploy remote energy
monitoring and
control systems across all
offices for better control
and efficiency
ACHIEVEMENT
42%
reduction in per capita
electricity consumed
35. ACHIEVEMENTS
Biodegradable
Waste Management
25% of the total wet waste
generated treated through
onsite composting or
bio-digester treatment
Paper Management
100% paper waste
recycled
E-waste Management
15,550 computers disposed of
through government-authorized
handlers or recyclers
Hazardous
Waste Management
16,001 L of lube oil from diesel
generator sets
5,022 used UPS batteries
disposed through authorized
channels
Waste
Management
TCS’ sustainable waste roadmap emphasizes the 3R principle (reduce, reuse, recycle)
to mitigate emissions and manage waste.
GOAL
Zero waste to landfill
by 2017
ACHIEVEMENT
78%
reduction in specific
paper consumption
36. Sending zero waste to landfill
(including production, hazardous,
and packaging waste)
Sending limited amount
of waste for Energy from
Waste (EfW)
Commitment to continual
improvement – waste reduction
and diversion
The accreditation was awarded by environmental solutions provider Valpak, based on the following criteria:
33 Grosvenor Place, London 1 Tithebarn Street, Liverpool
TWO UK OFFICES ACHIEVED ACCREDITATION OF ‘ZERO WASTE TO LANDFILL’
37. Study of vendor landscape
and risk assessment
Inclusion of compliance to Supplier
Code of Conduct and HSE requirements
included in contracts
Desktop review for vendors,
accounting for 80%
of expenditure
Supply Chain
TCS encourages its supply chain partners to conduct their business in socially and environmentally
responsible ways. We engage with and train our suppliers on adopting sustainable practices.
GOAL
Include vendor
sustainability requirements
in contracts and conduct
assessments by 2017
38. TCS, along with Mumbai-based NGO, Sahyadri Nisarga Mitra, has been running the Marine Turtle
Conservation Program since 2010-2011. The program aims to protect the breeding sites of the
globally endangered olive ridley turtles.
The project covers six villages in Maharashtra. Conservation activities include preventing the
killing of turtles, protecting their nests, constructing and protecting hatcheries, translocating eggs
to hatcheries, and releasing the hatchlings into the ocean. Local villagers work with TCS
volunteers to carry out these conservation activities.
All’s Well With
the Ridley
Through its Marine Turtle Conservation Program, TCS is not only protecting the
endangered Olive Ridley turtles but also helping locals earn a livelihood.
ACHIEVEMENTS
2,210
eggs translocated
to hatcheries
59%
survival rate
of hatchlings
1,303
hatchlings released
21
nests protected