Ob presentation

Our group members-
 Group- 01
o Taufiq Alahi Anik- 142011112
o Farhana Faria Afroz- 142011087
o Fowzia Rahman- 142011068
o Israt Jahan- 142011102
o Rezwan Abdullah- 123011094
 Group- 02
o Tahmina sultana- 142011048
o Farhan Ahmed Mahi- 142011033
o Asif Mohammad Antor- 133011140
o Afser Uddin Mollah- 142011186
o Shahadat Hossen Rohan 142011149

Our Topic- Restaurant Business
“Nice time cafe & Restaurant”

1. Find a Business Sector, (Export/Import/Trading/NGO/Educational
Institute/IT/HR Consultancy/Real estate/Showroom)Explain why did you choose
the sector and look for a location to setup an office. Find out how much is it
will cost a 2000 square feet office space in one the following areas:
Dhanmandi, Banani, Gulshan1, 2, Kawranbazaar, Uttaraand Motijhil.
 Answer-
o This Business plan has played an important role regarding to the
commencement of “Nice time Cafe & Restaurant”, a casual
Bangladeshi cuisine restaurant. The proposed business plan
forecast approximately TK1,80,00,000 total finance for office
space, launching and subsequent growth of the themed
Bangladeshi Restaurant at Banani, one of big city in Bangladesh
and Located in Dhaka. The 120 seats restaurant will offer a la
Carte meat, fish and vegetarian-based menu for breakfast, lunch
and dinner.

The owners of the business build up his assurance of the viability of
the business built upon the secondary research data, including
statistics on the demography analysis, movement patterns and socio-
economic restructuring of the population. The concept is to supply
authentic Bangladeshi food in the exotic environment. Providing
cultural experience for the locals and maintaining the interest to the
Bangladeshi Cuisine among foreigners.

Our purpose is to tap this target markets through carefully designed
marketing and sales program, current and future market analysis,
staff training and positioning of the business. Emphasis is to be
made on the creating cultural, rather than purely food experience
through bringing to play various artifacts of the Bangladeshi
culture.

2. What legal Documents do you need to run your business? Example: Trade
license/ TIN/VAT/Joint Stock/NGO License? And where can you get them and
how much are the government fees? And how long does it take to process?
 Answer-
o As par system, getting trade license in Bangladesh is not
complicated but due to lack of transparency and corruption it is
almost impossible to get a trade license without bribe. So, if you
know that, the cost of getting a trade license is BDT 2000 and you
are going with a light mind to get your license then I will tell you to
stop and check your money bag for extra lubrication money.
o In accordance with the business law of the Bangladesh, the
certificate, registering name of the business must take from the
Dhaka city corporation.
o As per govt. policy, 6 to 12 months need to take the whole process.

This business will government by the owner (proprietorship), since it is a small
business and profit is expected to be fairly enough for one, and the capital of the
business is limited as well. As a result, the owner has to avoid partnership.
The trading name of this business will be given “Nice Time Cafe & Restaurant”.
A survey by the owner through the country has found that there is no restaurant and
other hospitality outlets by the name “Nice Time Cafe & Restaurant”.
Besides, the business required operational permits from the fire-brigade control
inspection, Sanitation inspection, and has to be registered as a legal entity with
Water, Gas and Electricity Authorities.
The demanded Tax by the government on income can be acquired from the provision
of the Dhaka Income Tax Ordinance. For VAT the business has to be registered by
the government of Bangladesh.
2. What legal Documents do you need to run your business? Example: Trade license/
TIN/VAT/Joint Stock/NGO License? And where can you get them and how much are the
government fees? And how long does it take to process?

3. How Many people are needed in Admin, IT, Marketing, HR, and
Top Management? Allocate the resources and make an
organogram.
 Answer-
Managing
director
Restaurant
Front-in
Host
accounts
Waiters
Bus-boy
Back-in
kitchen
cook
helper
Delivery boy
dishwasher
cleaner
Corporate sector
HR
Head of marketing
It manager

4. What equipment's do you need to procure? Example Desks, Chairs, Cabinets,
Computers, AC, Generator, Car, Printers, Stationeries, Server and what will be the
onetime setup cost? make a budget in excel file.
 Answer- If you are opening a restaurant equipment is going to be one of your major start-up
expenses. Determining what equipment you need to start a restaurant is an important step in
deciding if you have enough cash on hand to start your restaurant. Here are some list of
equipment's according to their categories:
Food preparation
 Aprons
 Juicers
 Gloves
 Heat lamps
 Measuring cups
 Toasters
 Trays
 Work tables
 Condiment bottles
Office supplies
Clipboards
Desks
Tape & dispensaries
Pads
Massage cash
Time clock
Computers
Printers
Internet connection
Air conditioner
Fans
lights
Generator
Restaurant Seating
 Chairs
 High chairs
 Table
 Table tops
 Bar stools
Commercial walk in
 Cutlery kits
 Folks
 Knives
 Spoons

 Table ware: all dinnerware ( bowl, flatware, glassware, etc)
 Glassware: disposable cups & lids( coffee cups, water glass, juice & drinking
glass, etc)
 Beverage essentials: (coffee makers, coffee filters, drink dispensers, straws,
etc)
 Refrigeration: Air Curtain Refrigeration, Glass Door Refrigeration, milk
Refrigeration etc.
 Cleaning Supplies and Equipment: paper towel, soap & soap dispensers,
sponges, toilet paper, tissues, dust mops etc.

Equipment quantity price amount
tables 12 6,000 72,000
chairs 48 1,500 72,000
ac 2 50,000 100,000
computers 2 30,000 60,000
printer 2 5,000 10,000
router 1 4,000 4,000
generator 1 15,000 15,000
curtain 15,000 15,000
cleaning supplies 20,000 20,000
serving equipments 50,000 50,000
others(paper, pen,pad etc) 30,000 30,000
total= 226,500 448,000

5. How will you open a corporate bank account to provide salaries to employee’s salary
account and how much the banks are going to charge you annually? What documents
do you need to open a corporate bank account?
 General Requirement's:
o To open we need Employee’s ID ,Copies of photographs, resignation, Basic salary, House rent which is
of 45%, medical facilities which is of 6%, National ID, Accounts Title, Types of account, Nature of
Business, Company address, Account number from which the amount are going to transfer on employee’s
salary account.
o Business Tax Identification number, Articles of Incorporation, Corporate resolution identifying authorized
signature.
 The documents required:
o Personal Identification and Professional Licenses, All Employee ID number and registration, Article of
Incorporation and banking resolutions, Expected cash flow figures, Trade licenses, TIN number,
Company Address, Registration number, Certified copies of Memorandum and Articles of Association,
Certificate of registration and also source of fund, etc.
o It may charge annually about 2% to 4% approximately.
 For example:
o City Bank- 2.5%, Sonali Bank- 4%, AB bank-3.25%,etc.

6. How will you keep track of your fixed assets?
 Asset tracking enables sustained asset performance which allows the output of value
to customers. It also streamlines auditing and improves forecasting, quality control,
etc.
 We may track by using standard asset management software for e.g.- Hardcat, A1
Tracker, etc.
 For instance: Barcoding restaurant’s assets which integrated barcode labeling
software that makes it easy to design our own asset tags. Using mobile barcode
scanner also helps us quickly locate a specific item by searching assets.
 We may use QR (Quick Response) code is the name for two dimensional barcode
system invented in 1994. It hold 100 times more data than 1D barcodes. Its
applications include product tracking, Item identification, time tracking, document
management, and general marketing.

 Therefore we may design a code address on the assets itself with a
particular address owned by the owner for example- NTCR/t-2/b-
2/dh
NTCR= Nice Time cafe & restaurant, t-2=table no.2, b-2= Branch 2,
dh= Dhanmondi
6. How will you keep track of your fixed assets?
By creating a data base of assets.
By optimizing the asset life cycle.
Conduct critical equipment analysis.
Knowing sustainable level of service.
By setting benchmarks for which assets to track.
By developing effective processes and document, etc.
Therefore this may ensure that an assets does not disappear before
its presence has even been acknowledge.

7. How many support staff would you need (Peon, Cleaner,
Drivers) and what would be their salary?
 As we decide to open a restaurant so we need waiters, cooks, helpers,
delivery boys, hosts, cleaner and bus boys.
 many people we should appoint and their salary are given below:
• Staff salary:
 We will recruit 2 cooks,10000 per salary
 We will recruit 4 helpers, 8000 per salary
 We will recruit 4 waiters,7000 per salary
 We will recruit2 delivery boys, 6500 per salary
 We will recruit 2 hosts ,5500 per salary
 We will recruit 2 clears ,5000 per salary
 We will recruit 2 busboys,4000 per salary
• Employment salary:
 We will recruit 1 casher, 12000 per salary
 We will recruit 1 HR Manager ,15000 per salary
 We will recruit 1 Marketing Manager,16000 per salary
 We will recruit 1 It Manager,14000 per salary

8. Make a budget for 6 months to pay the followings:
Rent, salary, utility bill, Stationary cost.
Sectors Cost of One Month Cost of six month
Salary 179,000 1074000
Rent 470000 2820000
Utility Bill 12000 72000
Sanitary Cost 5000 30000
kids play cost 80000 48,000
Music instrument 30000 1800000
Equipment cost 226500 448000
total cost 1,002,500 6292000
Buget of six month 6850000

9. What will be your disaster recovery plan? Example: Backup of
Files, Data and succession plan for manpower.
 In our organization there will be a good communication between
the Management & the staff.
 Experienced and skillful cook & IT.
 Setting special sections for male & female to avoid harassment.
 Advertisement (both Print & Electric media)
 Shifted wise working system (Morning Shift:10.30am to 5.00pm
and Evening Shift: 5.00pm to 12.30am).
 Workers will be paid as per double for any Overnight event and
they could use company’s car to go home.

10. What policies do you need for your organization? Example:
IT/Leave/ Harassment/ Office hour/Car usage
 For Data:
o We need Dropbox as our Disaster recovery plan. It is an easy
file backup program to automatically back up data. We will
keep our important documents and files in Dropbox on daily
basis.
o We can keep a Backup in the Email.
 For Manpower:
o Experienced Chief Looking
o Performance Management.
o Recruitment assumes significance.
o Skill based Manpower Planning.

11. What kind of software will you need for your business? Example: Access
control, Leave management, Client Database, word, excel PowerPoint,
Photoshop, Illustrator, and what are their functions?
 The complete restaurant management system from I software
limited. Bistro application helps to manage your restaurant activities
with the help of a few clicks. Under using I software bistro it
provide service using 3 package.
Professional package
Customized service charge.
Takeaway services
Customized promotion method
Item wise VAT
Item wise sales report.
Classic package
Multiple payment process cash or
card
Date wise sales report
Profit and loss of each daily sales
Kitchen inventory report
Create food category.
Basic package
Create table and order
Make customized discount
Make customized VAT
Code wise item select- PLU
Daily sales report.

12. What will be your marketing Strategy?
o Pricing- Price is only one p among the
4p’s that generate some revenue for the
company rest all incurred some cost of
the company.
o For our food we will set penetration
pricing. We will keep low price for all
kind of foods and provide the customer
high quality food.
o Advertising: We will give advertise
through Poster and brochure will be
distributed in front of University side,
college side etc.
o Developing your restaurant’s brand
identity can have a big effect on your
social media performance and
promotional material
 Have a Sleek, Functional Online Menu.
 Monitoring social media presence and
create a Facebook business page and a
twitter account to share special discount,
exclusive coupons, photos of newest
dishes.
 By Creating yelp account anytime you can
upload photos, provide restaurant location,
price range, menu, Wi-Fi/ parking etc.
 Use Instagram to promote your business
best visual content. It’s semi obvious
restaurant marketing tip.

o Setting up Facebook account for your restaurant so that customer easily find out.
o Showing off your pleasant employees also provides major reputation points,
sometimes happy workers say a lot about business and fans are eagerly take it.
o By using Email newsletter you can share your success, discuss new menu items, or
share special discounts.
o By sharing positive press you can promote your publicity on your website and via
on social media.
o By showing local ingredients you can capture customer, because customers are
love to hear that they are eating local, and sourcing local ingredients from nearby
can do a lot to boost your fan base and give a positive reputation in the country.
 Providing coupons and discounts for your restaurant is always a surefire way to
bring customer running.
 Partner up with delivery services.
 Promoting user generated content is great way to develop personal and intimate
relationship with customers.

 Marketing promotion
For our marketing promotion we can design some platter-
1. We keep all types of food item so that customer taste all items and
give us feedback which one is better for our market promotion.
2. We keep some low price of dishes so that every level of customer
can easily afford it.
3. We also keep buffed menu option for lunch and dinner.
4. In our restaurant we keep student platter for specially student with
the low price in a limited time. Student platter time start from 12 pm
to 5pm.
5. We hang a menu chart outside of the restaurant so that customer
easily knows our menu and price. We also declare our discount
offer, coupons in the chart menu

13. What will be your “Barrier to Entry” and “Barrier to
Exit”?
Barrier to Entry Barrier to Exit
Competitors fixed assets.(decorations)
Location
Marketing
Lack of Start-Up Capital
extortion

14. What will be the cost for Website development? (Domain name, Hosting,
Dynamic Website, Search Engine Optimization)
 Domain name: BDT 1000, .in Tk 450 .net Tk 1000
 Hosting: 400Tk/year 100 MB Disk Space 5000 MB Bandwidth,
1150Tk/year 1000 MB Disk Space 35000 MB Bandwidth
 Dynamic Website: Starter Business 10000 Tk
Corporate22,000 BDT
 Search Engine Optimization: Silver Plan Golden Plan Platinum Plan
35,000 55,000 95,000
3 Months 6 Months 1 Year

15. How would you recruit employees? Example: External source,
internal source, Part-time, contractual, permanent.
We will recruit part time employee, internal employee and permanent
employee.
Part time : We will recruit part time servers and hosts for our
restaurant. They have been hired from different University and college.
Internal : We will recruit manager and Assistant manager from our
partner.
Permanent: we have permanent employee for It manager,
marketing manager, kitchen manager , line cookers and dish washers.

16. What will you do if the business does not sustain after few
months? What will be your exit plan?
 At first we will try to sustain our business but if we can not then we
will try to minimize our loss.
We will sell our business to other if anybody interested.
We will try to divert other business.
 Exit plan: we announce our employee before three months. So that they
can search another job in this time. After three months, If we will not sell
our business or divert other business, we can sell our assets. In this money
,we will overcome from our liabilities from Stakeholder. Then We stop our
business.

17. How will you get SME Loan from Bank? What are the
requirements?
Lending Policy:
Loan Limit:
BDT 50,000/-(Fifty thousand) to BDT
1,50,00,000/-(One Crore Fifty Lacs)
Criteria of Borrower:
Bangladeshi Citizen minimum 18
(eighteen) years old;
Loan defaulter, Bankrupt, Mentally
wreaked person cannot apply for loan;
Women Entrepreneurs highly
encourage to apply.
Nature of Project/Enterprise:
Proprietorship Enterprise;
Registered Partnership Enterprise;
Private Limited Company;
Joint Venture Company except Public Limited Company.
Security:
The collateral security free loan limit for male
entrepreneurs is upto Tk. 5 lac.
The collateral security free loan limit for women
entrepreneurs is upto Tk. 10 lac.
Period:
Project/Term Loan: Maximum 5 years (project period
may flexible according to Project nature)
Working capital/Trading Loan : 1 year, renewable at the
end of period.
Loan: Equity Ratio:
Project/Term Loan: 70:30
Working capital/Trading Loan : 75:25
Repayment procedure:
Project/Term Loan: monthly/quarterly basis
repayable within loan period.
Working capital/Trading Loan: Daily basis
or fully repayment within loan period.

18. What can be your potential threats? Example:
Inflation, Extortion, Turnover, Bank Loan?
 Low Wage Argument
 Bad Economy
 Rise in Food Prices
 Change in Food Tastes
 Customer Choice
 political risk
 Government Regulations
 Substitute Product
 other competitors

19. How can you buy insurance for your employee’s health and
your business? How much will it cost from an Insurance
Company?
 The following information on Employees (and Dependents) who will be covered under the Group
Policy:
• Names of proposed insured (Employee or Dependent)
• Designation of employee or relationship of dependent with employee
• Gender of proposed insured
• Date of birth of proposed insured
• Joining date of employee (especially for new joiners)
• Insurance sum assured of each employee (especially Group Life coverage)
• Medical Plan for Proposed Insured (especially for More than 1 Medical Plans)

19. How can you buy insurance for your employee’s health and
your business? How much will it cost from an Insurance
Company?
 MetLife has been marketing pre-packaged or ready made employee benefits plans worldwide and in
Bangladesh since long. Our soon to be launched EB Packaged Plan for SMEs in Bangladesh comprises 5
(Five) Benefit Plans as follows:
• Basic Group Life (GL) Coverage ranging from BDT50,000 to BDT500,000 per Employee;
• Optional Group Accidental Death (AD) coverage ranging from BDT50,000 to BDT500,000 per
Employee;
• Optional Group Permanent Total Disability (PTD) ranging from BDT50,000 to BDT500,000 per
Employee;
• Optional Group Permanent Partial Disability (PPD) ranging from BDT50,000 to BDT500,000 per
Employee;
• Optional In-patient General Hospitalization (IP-Gen) ranging from BDT40,000 to BDT150,000 Plans
for Employees and their Spouses and Children; and
• Optional In-patient Maternity (IP-Mat) ranging from BDT12,000 to BDT30,000 C/S Plans for
Married Females

20. What will be your Mission & Vision?
Mission
To provide specialized services that
exceed our customers expectations
in terms of opportunity, cost,
delivery, and quality, applying the
best practices and top-of-the-line
technology, maintaining a
philosophy of mutual benefit and
Customer-Supplier value, working
together and continuously
improving.
Vision
To be a World Class Company,
creating competitive advantages to
ensure that our customers recognize
us as the best service provider.

Ob presentation

Recommended

Recommended

More Related Content

What's hot

What's hot (18)

Similar to Ob presentation

Similar to Ob presentation (20)

More from Taufiq Anik

More from Taufiq Anik (7)

Recently uploaded

Recently uploaded (20)

Ob presentation