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Marketers’ Internet Ad
Barometer 2009

April 2009

European Interactive
Advertising Association
Overview

Brief

   Interview advertisers in UK, France, Germany, Italy, Spain, Netherlands, Belgium,
   Sweden, Norway and the Pan-European sector to assess changing media strategies and
   ascertain attitudes towards internet advertising
   Focus on automotive, entertainment, travel, consumer electronics, FMCG,
   telecommunications, finance and retail sectors
   Mix of marketing decision-makers with local and European responsibilities

Research focus

   Internet advertising expenditure
   Internet media strategy
   Media choice
   Budget process
   Business impact




                                                                                   2
Internet ad spend in 2009
Q7. So far, would you say your internet ad spend in 2009 is…



      Overall 70% of advertisers cited that their internet ad spend is increasing in 2009
      Overall 70% of advertisers cited that their internet ad spend is increasing in 2009


                                                                                          On average advertisers
                                                                                          On average advertisers
                                                                                          predict a growth in online
                                                                                          predict a growth in online
                                                                                          advertising of +18% in 2009,
                                                                                          advertising of +18% in 2009,
                                                                                          +21% in 2010 and +15% in
                                                                                          +21% in 2010 and +15% in
                                                                                          2011
                                                                                          2011



                  37%
                                      33%
                                                        22%

                                                                         6%                 2%

             Increasing a lot   Increasing a little   No change   Decreasing a little Decreasing a lot




                                                                                                                 Base: 171




                                                                                                                         3
Advertiser views on internet advertising
Q32/33. Overall, how satisfied are you with the Internet as an advertising medium for your company? Which of these statements
summarises your views about internet advertising as part of a communications strategy for a company like yours?


        84% are very satisfied with internet as an advertising medium ranking it between 6
        84% are very satisfied with internet as an advertising medium ranking it between 6
        and 10 (1 not at all satisfied and 10 very satisfied)
        and 10 (1 not at all satisfied and 10 very satisfied)

                                                                                          47% of advertisers cited that
                                                                                          47% of advertisers cited that
                                                                                          the internet is essential and
                                                                                          the internet is essential and
                                                     Essential & has a
                                                                                          has a huge role to play, vs.
                                                                                          has a huge role to play, vs.
                                                     huge role to play
                                                                                          38% who agreed with this
                                                                                          38% who agreed with this
                                                           47%
                                                                                          statement in 2008
                                                                                          statement in 2008




                          Is not a good use of
                           advertising budget
                                   4%

                               Has a low impact &
                                should be used
                                   cautiously
                                                                           Is a
                                       7%
                                                                     growing medium
                                                                           41%

                                                                                                                 Base: 98/95




                                                                                                                               4
Where has the increase in online budget come
       from?
       Q10 & 11. What % has come from other media and which media has is come from

              Compared with 2008 the number of advertisers who stated the increase is coming
              Compared with 2008 the number of advertisers who stated the increase is coming
              from magazine budgets has increased whereas the percentage coming from DM and
              from magazine budgets has increased whereas the percentage coming from DM and
              radio has decreased significantly which points to a possible focus shift towards media
              radio has decreased significantly which points to a possible focus shift towards media
              that attributes itself to performance-led targeting as advertisers look to maximise their
              that attributes itself to performance-led targeting as advertisers look to maximise their
              ROI, reach and cost efficiencies
              ROI, reach and cost efficiencies
                                                                                                                                24% of advertisers
     37% of                                                                                                                     24% of advertisers
     37% of
                                                                                                                                think the budget
     advertisers think                                                                                                          think the budget
     advertisers think
                                                                                                                                has come from DM
     the budget has                                                                                                             has come from DM
     the budget has
     come from TV
     come from TV
                                                                                                                                     2008 = 32%
         2008 = 39%
                                                                                                                                19% of advertisers
                                                                                                                                19% of advertisers
                                                                                                                                think the budget has
                                                                                                                                think the budget has
       32% of
       32% of                                                                                                                   come from outdoor
                                                                                                                                come from outdoor
       advertisers
       advertisers
       think the budget
       think the budget                                                                                                               2008 = 23%
       has come from
       has come from
       newspapers
       newspapers                                                                                                                 9% of advertisers
                                                                                                                                  9% of advertisers
                                                                                                                                  think the budget has
                                                                                                                                  think the budget has
          2008 = 40%                                                                                                              come from cinema
                                                                                                                                  come from cinema

                                                                                                                                         2008 = 13%
                                       46% of advertisers                     12% of advertisers
                                       46% of advertisers                     12% of advertisers
                                       think the budget has                   think the budget has
                                       think the budget has                   think the budget has
                                       come from magazines                    come from radio
                                       come from magazines                    come from radio                                                     Base: 78
                                             2008 = 40%                              2008 = 20%
                                                                                                                                                             5
Note = this data is an indication only of the percentage of advertisers who are increasing their online budgets at the expense of other budgets
Advertisers are increasingly recognising the
   value and impact of mobile advertising

         The research found that advertisers who see online advertising as essential are
         increasing their mobile budgets significantly, (23% vs. 12% of all advertisers) showing
         that advertisers that have a heavy association with online and understand its benefits,
         are also at the forefront of emerging formats and innovation

         With almost a third of all advertisers (30%) stating they use mobile within their
         advertising strategy and mass market user penetration of 87%† across Europe the
         mobile advertising format is clearly set to become an increasingly effective platform




                                                                                                   6
† According to the EIAA Mediascope Europe 2008 study
Targeting according to demographic
Q17/18. Do you see an increase in targeting online advertising according to demographic breaks associated with traditional
media and if so which age band have you seen an increase?

      72% of advertisers see an increase in targeting online advertising according to
      72% of advertisers see an increase in targeting online advertising according to
      demographic breaks associated with traditional media, with over half increasingly
      demographic breaks associated with traditional media, with over half increasingly
      targeting 25-44 year olds
      targeting 25-44 year olds


                  35-44 year olds                    29%


                  25-34 year olds                    28%


                                               21%
                  16-24 year olds


                  45-54 year olds        11%


                       Under 16s    4%


                  55-64 year olds   3%


                                    3%
                             65+

                                                                                                              Base: 111/105



                                                                                                                              7
Formats, tools and buying mechanisms for
online
Q15/16. Which of the following formats, tools and buying mechanisms are you increasing use of within your interactive
marketing strategies and are your objectives for using these direct marketing, brand advertising or combination?

      64% of respondents cited their objectives for using these formats is a combination of
      64% of respondents cited their objectives for using these formats is a combination of
      direct marketing and brand advertising, 19% use for just direct marketing and 17%
      direct marketing and brand advertising, 19% use for just direct marketing and 17%
      use for brand advertising alone
      use for brand advertising alone

                                                                                        Use of search, email,
                                                                                         Use of search, email,
                                                                                        display and video
                                                                                         display and video
                                                                                        advertising is
                                                                                         advertising is
                                                                                        increasing significantly
                                                                                         increasing significantly

          64%
                    46%
                                 41%
                                                   35%
                                                                  26%           25%             25%
                                                                                                                 15%        15%             13%
                                                                                                                                                             8%
                                                                e




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                                                                                                                                                         Base: 114/112




                                                                                                                                                                         8
Pan-Regional Online Ad Budgets

 According to the research, advertisers are currently allocating an average of 16% of
 their online ad spend budgets at a pan-regional* rather than country level

 On average pan-regional advertisers also predict a higher increase in their online
 advertising spend in 2009 with 82% citing an increase compared with 69% of their
 local counterparts

 Pan-regional advertisers are significantly increasing their use of behavioral targeting
 in their online strategy compared to local (39% vs. 22%).

 With more brands taking a European-led approach yet executing county specific
 campaigns, it seems that advertisers are taking further steps to increase cost
 efficiencies yet continue to maximise the potential of their target market




         * In this context pan-regional advertising budgets are those which are allocated and managed at a pan-regional
         rather than a country level

                                                                                                                          9
Key findings

 Advertisers continue to increase investment in online despite current economic
 climate

 Online continues to divert spend from traditional advertising budgets

 Renewed focus on targeting to further increase ROI

 Mobile and video innovation seen as key market drivers over the next three years

 Increase in Pan European campaigns as advertisers aim for better cost efficiencies




                                                                                      10
Who took part

 There were over 300 respondents – these were marketers’ with responsibility for
 allocating their company’s media budget and setting advertising strategy in the
 following markets and sectors:

     UK, France, Germany, Italy, Spain, Netherlands, Belgium, Sweden, Norway and the pan-
     European sector

     Automotive, entertainment, travel, consumer electronics, FMCG, telecommunications,
     finance and retail sectors


 Participating companies include - 20th Century Fox, 3suisse, Activision, Burger King,
 Carrefour, Chevrolet, Citibank, Cooperative, Danone, Delta Lloyd, Deutsche Bank,
 Dexia Bank, Diageo, Ferrero, Ford, Germanwings, Henkel, Heinz, ING Direct, John
 Lewis, Kraft Foods, L'Oréal , La Coste, Mars, Mastercard, Nestle, Nissan, Orange,
 Procter & Gamble, Reckitt Benckiser, Santander, Siemens, Sony, Telefonica,
 VisitBritain, Vodafone, Warner Bros




                                                                                            11
About the EIAA

 The European Interactive Advertising Association (www.eiaa.net) is the leading pan-
 European trade organisation for sellers of interactive media and technology providers.

 The primary objectives of the EIAA are to -
     champion and improve the understanding of the value of online advertising as a medium,
     to grow the European interactive advertising market by proving its effectiveness, thus
     increasing its share of total advertising investment


 Since its founding in 2002 the EIAA has invested substantially in multimedia research,
 marketing, standardisation activities and education, of both the market and
 government, on the role of interactive advertising.

 With this wide-ranging programme the EIAA has grown quickly to command a solid
 reputation and influential position within the European online market.




                                                                                              12
About the EIAA

   Members are:




   With these member networks reaching the majority of the European online
   audience, the EIAA is in a unique position to work with advertisers and agencies to
   realise the full potential of interactive media in any marketing strategy..


                                                                                         13
END


 For more information please go to
www.eiaa.net or email info@eiaa.net

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Eiaa Marketers Internet Ad Barometer 2009 Pr Presentation

  • 1. Marketers’ Internet Ad Barometer 2009 April 2009 European Interactive Advertising Association
  • 2. Overview Brief Interview advertisers in UK, France, Germany, Italy, Spain, Netherlands, Belgium, Sweden, Norway and the Pan-European sector to assess changing media strategies and ascertain attitudes towards internet advertising Focus on automotive, entertainment, travel, consumer electronics, FMCG, telecommunications, finance and retail sectors Mix of marketing decision-makers with local and European responsibilities Research focus Internet advertising expenditure Internet media strategy Media choice Budget process Business impact 2
  • 3. Internet ad spend in 2009 Q7. So far, would you say your internet ad spend in 2009 is… Overall 70% of advertisers cited that their internet ad spend is increasing in 2009 Overall 70% of advertisers cited that their internet ad spend is increasing in 2009 On average advertisers On average advertisers predict a growth in online predict a growth in online advertising of +18% in 2009, advertising of +18% in 2009, +21% in 2010 and +15% in +21% in 2010 and +15% in 2011 2011 37% 33% 22% 6% 2% Increasing a lot Increasing a little No change Decreasing a little Decreasing a lot Base: 171 3
  • 4. Advertiser views on internet advertising Q32/33. Overall, how satisfied are you with the Internet as an advertising medium for your company? Which of these statements summarises your views about internet advertising as part of a communications strategy for a company like yours? 84% are very satisfied with internet as an advertising medium ranking it between 6 84% are very satisfied with internet as an advertising medium ranking it between 6 and 10 (1 not at all satisfied and 10 very satisfied) and 10 (1 not at all satisfied and 10 very satisfied) 47% of advertisers cited that 47% of advertisers cited that the internet is essential and the internet is essential and Essential & has a has a huge role to play, vs. has a huge role to play, vs. huge role to play 38% who agreed with this 38% who agreed with this 47% statement in 2008 statement in 2008 Is not a good use of advertising budget 4% Has a low impact & should be used cautiously Is a 7% growing medium 41% Base: 98/95 4
  • 5. Where has the increase in online budget come from? Q10 & 11. What % has come from other media and which media has is come from Compared with 2008 the number of advertisers who stated the increase is coming Compared with 2008 the number of advertisers who stated the increase is coming from magazine budgets has increased whereas the percentage coming from DM and from magazine budgets has increased whereas the percentage coming from DM and radio has decreased significantly which points to a possible focus shift towards media radio has decreased significantly which points to a possible focus shift towards media that attributes itself to performance-led targeting as advertisers look to maximise their that attributes itself to performance-led targeting as advertisers look to maximise their ROI, reach and cost efficiencies ROI, reach and cost efficiencies 24% of advertisers 37% of 24% of advertisers 37% of think the budget advertisers think think the budget advertisers think has come from DM the budget has has come from DM the budget has come from TV come from TV 2008 = 32% 2008 = 39% 19% of advertisers 19% of advertisers think the budget has think the budget has 32% of 32% of come from outdoor come from outdoor advertisers advertisers think the budget think the budget 2008 = 23% has come from has come from newspapers newspapers 9% of advertisers 9% of advertisers think the budget has think the budget has 2008 = 40% come from cinema come from cinema 2008 = 13% 46% of advertisers 12% of advertisers 46% of advertisers 12% of advertisers think the budget has think the budget has think the budget has think the budget has come from magazines come from radio come from magazines come from radio Base: 78 2008 = 40% 2008 = 20% 5 Note = this data is an indication only of the percentage of advertisers who are increasing their online budgets at the expense of other budgets
  • 6. Advertisers are increasingly recognising the value and impact of mobile advertising The research found that advertisers who see online advertising as essential are increasing their mobile budgets significantly, (23% vs. 12% of all advertisers) showing that advertisers that have a heavy association with online and understand its benefits, are also at the forefront of emerging formats and innovation With almost a third of all advertisers (30%) stating they use mobile within their advertising strategy and mass market user penetration of 87%† across Europe the mobile advertising format is clearly set to become an increasingly effective platform 6 † According to the EIAA Mediascope Europe 2008 study
  • 7. Targeting according to demographic Q17/18. Do you see an increase in targeting online advertising according to demographic breaks associated with traditional media and if so which age band have you seen an increase? 72% of advertisers see an increase in targeting online advertising according to 72% of advertisers see an increase in targeting online advertising according to demographic breaks associated with traditional media, with over half increasingly demographic breaks associated with traditional media, with over half increasingly targeting 25-44 year olds targeting 25-44 year olds 35-44 year olds 29% 25-34 year olds 28% 21% 16-24 year olds 45-54 year olds 11% Under 16s 4% 55-64 year olds 3% 3% 65+ Base: 111/105 7
  • 8. Formats, tools and buying mechanisms for online Q15/16. Which of the following formats, tools and buying mechanisms are you increasing use of within your interactive marketing strategies and are your objectives for using these direct marketing, brand advertising or combination? 64% of respondents cited their objectives for using these formats is a combination of 64% of respondents cited their objectives for using these formats is a combination of direct marketing and brand advertising, 19% use for just direct marketing and 17% direct marketing and brand advertising, 19% use for just direct marketing and 17% use for brand advertising alone use for brand advertising alone Use of search, email, Use of search, email, display and video display and video advertising is advertising is increasing significantly increasing significantly 64% 46% 41% 35% 26% 25% 25% 15% 15% 13% 8% e d e y ks l h ng g g p ai at ns la fie tin c tin hi Em or i ar li p tis rs po si ffi e e is w Se rg rg so s r A D t es ve la Ne ta ta on C tr ad l c d ra Sp c hi A o ire ou p de ra D vi Vi og a eh em B D Base: 114/112 8
  • 9. Pan-Regional Online Ad Budgets According to the research, advertisers are currently allocating an average of 16% of their online ad spend budgets at a pan-regional* rather than country level On average pan-regional advertisers also predict a higher increase in their online advertising spend in 2009 with 82% citing an increase compared with 69% of their local counterparts Pan-regional advertisers are significantly increasing their use of behavioral targeting in their online strategy compared to local (39% vs. 22%). With more brands taking a European-led approach yet executing county specific campaigns, it seems that advertisers are taking further steps to increase cost efficiencies yet continue to maximise the potential of their target market * In this context pan-regional advertising budgets are those which are allocated and managed at a pan-regional rather than a country level 9
  • 10. Key findings Advertisers continue to increase investment in online despite current economic climate Online continues to divert spend from traditional advertising budgets Renewed focus on targeting to further increase ROI Mobile and video innovation seen as key market drivers over the next three years Increase in Pan European campaigns as advertisers aim for better cost efficiencies 10
  • 11. Who took part There were over 300 respondents – these were marketers’ with responsibility for allocating their company’s media budget and setting advertising strategy in the following markets and sectors: UK, France, Germany, Italy, Spain, Netherlands, Belgium, Sweden, Norway and the pan- European sector Automotive, entertainment, travel, consumer electronics, FMCG, telecommunications, finance and retail sectors Participating companies include - 20th Century Fox, 3suisse, Activision, Burger King, Carrefour, Chevrolet, Citibank, Cooperative, Danone, Delta Lloyd, Deutsche Bank, Dexia Bank, Diageo, Ferrero, Ford, Germanwings, Henkel, Heinz, ING Direct, John Lewis, Kraft Foods, L'Oréal , La Coste, Mars, Mastercard, Nestle, Nissan, Orange, Procter & Gamble, Reckitt Benckiser, Santander, Siemens, Sony, Telefonica, VisitBritain, Vodafone, Warner Bros 11
  • 12. About the EIAA The European Interactive Advertising Association (www.eiaa.net) is the leading pan- European trade organisation for sellers of interactive media and technology providers. The primary objectives of the EIAA are to - champion and improve the understanding of the value of online advertising as a medium, to grow the European interactive advertising market by proving its effectiveness, thus increasing its share of total advertising investment Since its founding in 2002 the EIAA has invested substantially in multimedia research, marketing, standardisation activities and education, of both the market and government, on the role of interactive advertising. With this wide-ranging programme the EIAA has grown quickly to command a solid reputation and influential position within the European online market. 12
  • 13. About the EIAA Members are: With these member networks reaching the majority of the European online audience, the EIAA is in a unique position to work with advertisers and agencies to realise the full potential of interactive media in any marketing strategy.. 13
  • 14. END For more information please go to www.eiaa.net or email info@eiaa.net