1. Educating GLAMs
Sebastiaan ter Burg

2. Mylee Joseph:
”People are treating GLAMs as institutions the same way
as GLAMs are treating Wikipedia as an institution.
They both forget about the people
doing the work”
Jaimee Anstee:
“They’re called GLAM partners”

3. Educating GLAMs
professionals

4. Educating GLAMs
professionals
Recruiting honorary consuls

5. Ranting about training
stuff and sorts…
Sebastiaan ter Burg

6. Problem 1

7. Januari 15, 2011
Content donation
Amsterdam Museum
Januari 15, 2011

8. Amsterdam museum
upload progress
2011: 0
2012: 0
2013: 0

9. “The upload team is
busy. You can not
leave a message.”

10. Alex Hinojo:
“Map the interests of
your community and of
your GLAMs. Only start
the projects where you
have a match.”

11. NO

12. GLAMs . Volunteers

13. GLAMs Volunteers

14. GLAMs Volunteers
Wikipedians
in Residence

15. GLAMs Volunteers
Wikipedians
in Residence
Honorary
consuls

16. GLAMs Volunteers
Wikipedians
in Residence
Honorary
consuls

17. GLAMs . Volunteers

18. Hay Kranen:
”When I was training professionals
as a Wikipedian in Residence,
I was not learning them to edit
Wikipedia, but more often helping
them understand Wikipedia and
Wikipedians.”

19. Volunteer
Respects targets Neglects targets
Limited timeLimited time
Works on what
he/she likes
Works on what
needs to be done
Listens Listens occasionally
Keeps on going
Stops when done
Trains himherself
Needs training
Professional

20. Problem 2

21. We have no
clue
We share
content
We have an
idea
We have an
ambition
We
promote
reuse
We
feed back
additions
We
monitor
reuse
Steps to openess

22. Volunteers
We have no
clue
We share
content
We have an
idea
We have an
ambition
We
promote
reuse
We
feed back
additions
We
monitor
reuse
Steps to openess

23. GLAMsGLAMs Volunteers
We have no
clue
We share
content
We have an
idea
We have an
ambition
We
promote
reuse
We
feed back
additions
We
monitor
reuse
Steps to openess

24. Introduction of
projects
Introduction to basic
editing and
processes
Writing your first
article
Communities and
Wikimedia
Philosophy of open
Content Uploads /
GLAMwiki Toolset
Wikimedia
Commons
Statistics and tools
Editing
Wikidata
Wikipedia expert
Organising events
Training skills
Orientation Beginner Intermediate Expert Volunteer
Wikidata expert

25. Introduction of
projects
Introduction to basic
editing and
processes
Writing your first
article
Communities and
Wikimedia
Philosophy of open
Content Uploads /
GLAMwiki Toolset
Wikimedia
Commons
Statistics and tools
Editing
Wikidata
Wikipedia expert
Organising events
Training skills
Orientation Beginner Intermediate Expert Volunteer
Wikidata expert

26. GLAMwiki Toolset Workshop

27. Wikidata for GLAMs

28. Training for trainers

29. KNOW USEUNDERSTAND MASTER
PROMOTE TRAINSUPPORTINFORM

30. WHAT
HOW
WHY
Golden Circle - Simon Sinek

31. WHAT
HOW
WHY
Introduction of
projects
Introduction to basic
editing and
processes
Writing your first
article
Communities and
Wikimedia
Philosophy of open
Content Uploads /
GLAMwiki Toolset
Wikimedia
Commons
Statistics and tools
Editing
Wikidata
Wikipedia expert
Organising events
Training skills
Orientation Beginner Intermediate Expert Volunteer
Wikidata expert

32. Problem 3

33. RTFM

34. WTFM

36. Where is TFM?

37. Problem 4

39. WIKIMEDIA
CHAPTERS
MEMBERS
BOARD
DIRECTOR
PROJECT COORDINATORS
COMMUNITY SUPPORT
& COMMUNICATIE
FINANCE

40. Size of the community
Amount of (paid) support available
E-status of GLAMs
…
Variables

41. Conclusions

42. We need to reframe
our message to
professionals
A.

43. FREE LABOUR

45. DIY GOODNESS
ANYONE CAN DO IT
IF YOU CAN’T DO IT YOU’RE A NOBODY
WE HAVE MANUALS!

46. MANAGEMENT OF
EXPECTATIONS

47. COOPERATION IS LIKE
A DATING SITE

48. SOME GET A LOT OF
ATTENTION
OTHERS ARE LOOKING FOR
THAT SPECIAL ONE

49. THERE IS NO GUARANTEE
THAT YOU’LL GET A DATE
BUT THAT DOESN’T MEAN
YOU’RE HOPELESS
GIVE IT TIME

50. We need to tune
training to the size
and professional status
of chapters and
user groups
B.

51. Become a
volunteer
Sharing for
professionals

52. Become a
volunteer
Sharing for
professionals

53. Sharing for
professionals
Become a
volunteer

54. We need to standardise
training material and
increase production
of material
C.

55. We need to facilitate
out-of-body thinking
for chapters/user groups
D.

56. Educating GLAMs
Sebastiaan ter Burg