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Multi-Platform Services:  Increase Service Provisioning  and Decrease Costs IPTV Forum London 26th of March 2009 Thomas Grota   Head of Center of Excellence New Media Detecon International GmbH Think forward Designing Future Business
Two approaches how to face the financial downturn “ Invest in innovation” “ Despite the tough economy –  I might even say because of the tough economy - our company will continue to invest more than US$9 billion a year in R&D, because we think it's that R&D spending that will cause us to remain strong,”  Steve Ballmer during the U.S. House of Representatives Democratic Caucus Retreat   - February 6, 2009 ,[object Object],[object Object],[object Object],[object Object],[object Object],Antipodal opinions of experts  Playing Safe Looking Forward
Major Trends & Developments The (near) future is heading towards a converged TV platform Web enabled features are merging with traditional static TV world and bring along strong enrichment and variety of services.  IPTV Web TV New TV TV 2.0 P2P-TV Arrows indicate convergence developments, i.e.  IPTV, WebTV and P2P-TV will not be replace but rather evolve into converged forms of TV Development Scenario ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],New TV Characteristics
Market Enviroment and Trends of New TV 1.05 2009 1.62 2010 2.50 2011 3.37 2012 5.42 2013 Source: Detecon Forecast Analysis  - January 2009 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],IPTV Subscriber in Germany Current Market Outlooks European markets show sustainable growth but will need new features and interactive services to transform opportunities into subscribers and revenue streams. 6 Growth of IPTV Subscriber Trends and Drivers for New TV
Demands for new interactive Services in New TV ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Integration Services Platform Services Social Services ,[object Object],[object Object],[object Object],[object Object],0,82+ Mio  Subscribers 0,5+ Mio  Subscribers 2,1+ Mio Subscribers Satisfy or create demand A service offering strategy depends on subscriber base and market maturity – yet IPTV providers have the economics of scale to drive Innovation & New Marketing Models. Started: 2007 Started: 2003 Started: 2005
Profitability Challenge of New TV Subscription Pay TV,  VoD, HD Advertising Interactive Services Subsidization Core & Access IP Network Middleware  with QoS Service Development Content Licensing Francising of UCG & Social Networks Revenue Streams Cost Drivers Without a viable business model subsidizing triple-play to defend from cable operators will not be sustainable in the long term. ++ +/- + ++ +/- +/- + + +/- + Profitability Gap Baseline Financial Perspective 2 Costs will be stable in current model due to scalability concerns. New costs will raise due to the need of social services Costs will increase due to new models for different channels Cost will increase by in-house activities. Cost per user will decrease but prove is to be made. Cost will be stable for subsidizing STB’s and Contracts Revenue will increase due to new services. Revenue will increase due to new advertising models. ARPU will increase due to “lean forward” trend.  Pricing will decrease while numbers grow. +/- = Trend Indicative
Content is King  …. But it comes at a Price ! Value of Content Ranking Value of Ownership of operator A B C Low High Live Nation Movie Studios Soccer Leagues NFL, MLB, NBA NY Times, WSJ Bloomberg  Apple, et. all.  Cable Operator Satellite Operator IPTV Provider (Telco)  Amazon, et. all  Google, et. all  Customer Relation Struggle for leadership Licenses The Power of Ownership Selecting the  Best  Content Establishment of Platforms Content Creation Licensing Costs Content ranking and analysis of ownership is needed to master the struggle between content providers and platform operators regarding indecisiveness & leadership.
Current Cost Drivers of a New TV ecosystem IP Networks Costs Middleware Licenses Installation  & Support Depending on Middleware architecture Depending on Application Development Strategy  Depending on integrated Triple Play Approach Grows with subscribers Grows with subscribers Can scale with subscribers Sections Drivers Scalability ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Counter Strategies 1. 2. 3. Platform-related Costs Scalability of networks, middleware, and processes is key to control costs within the IPTV ecosystem – however detailed planning and analysis is indispensable.
Short Term - Optimization of All IP Networks is Key Sufficient Efficiency within the Network Decrease Demand of IPTV Middleware Consider alternative  Access Technologies 1. 2. 3. Diversify network usage by services and products at the core, access and at the edge. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Network-related Costs Before rolling out into a larger network scenario the product offering from a network centric perspective must be reviewed and customer expectation must be fulfilled.
The future New TV platform:  Smart, Efficient & Social Social Networks: Content, Status Feeds, Messages, Friends recommendations  Core IP Network Wireline  Access Network Mobile Network Common User Experience 3G / LTE WiFi WiMax xDSL xPON New TV Backend Interactivity: Widgets, Chats, Communications, Voting, Gaming Customer Devices: Adaptive Screens, Variable  Resolution, Various Firmware /OS Nomadic Usage: Remote Device Management, Location Based Services,  Head end  & Encoding Media Management EPG & VAS CRM, Billing  & Accounting Provisioning & OSS Platform Efficiency Ever-increasing user expectation will demand the integration of new processes, Web 3.0 content and require support for interactive applications across all devices and networks.
The Box makes the Difference ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Classic and common device for high quality of experience including place & time shift Device for little snacks of content in between; “Fast food” among the reception devices Device for essential information and events on-the-move but at low cost ,[object Object],[object Object],Platform Efficiency The viewing & technical capabilities of the device will drive the users decision which ‘box’ to purchase in order to satisfy specific demands for channel and content.
Intelligence lives at the Edge of the Content Network Device centric Network centric Timeline of Technology Development Set Top Boxes (including HD VCRs) Low Cost Streaming Box (Linux, Flash based) Hybrid Content Feed (DVBT, IP, QoS) TV Sets (Home Network, UPnP, embedded IPTV Clients) HD VCRs (embedded, Smartcards) Media Center TVs (Software Plug-in) Media Management  within the Cloud Wireless Broadband IPTV (WiMax, LTE) P2P enabled CDNs, SIP for IPTV Signaling, VoD via RTSP Roadmap of Device Development in the Future “ All in One” IPTV Devices Integrated IPTV Devices Cloud Based Services Future Development Fundamental changes will occur within the development of the ITPV premises. The IPTV termination will shift focus from a device driven to a network driven approach.
IPTV on IMS & SDP – “Doing more with less” Remote Device Management Embedded Devices Cloud Services SIP / RTSP P2P CDN Wireless Networks Interactive Advertising Voting Telephony and Chat Auctioning Red Button Service Content Tracking Process Architecture Service Architecture Application Architecture Technical Architecture SDP IMS Services  Analysis Functional  Components Map Target Architecture  1. 2. 3. Design Principles On all levels the costs must be lowered through the IPTV product lifecycle. Service allocation & distinguished planning is key for efficient development and roll-out. 1. Business Requirements 2. Service Assesment 3. IPTV Architecture
Planning New TV Services starts in the Middle(ware) IPTV Architecture Domain Model Interaction Domain  Infrastructure Domain  3rd Party Interfaces Domain  Identity Mgmt. Domain  Service Control Domain  Service Creation, Mgmt. and Execution Domain  Content Provisioning  Domain  Business / Operations Subsystems  Domain  Service Impact Cluster on Domain Model Design Principles Analyzing the impact of interactive services on the IPTV domain model will identify weaknesses of current technologies and supports implementation of new technologies. Illustrative
Service Planning and Live deployment Service Assessment Service Roadmap Financial Evaluation In Out Service Definition Methodology Derive cost from service assesment and roll out scenarios to define service roadmap – Capex can be minimized  by outsourcing operations to IPTV vendor – Start discussion. Illustrative Illustrative Illustrative
A predictive Outlook into the Future… Saturday, January 17, 2009 500 Million Downloads from Apple Application Store Apple Application Store hits for 500 million downloads by iPod and iPhone users only after 6 months of opening. Nearly 5 million downloads recorded a day, doubled from last December.  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Potential IPTV Marketplaces Mobility rules and leads the way A strategy for community-based IPTV application development is a main ingredient to drive innovation and integrate developers into the IPTV ecosystems in 2010+. Mobile Marketplaces & Stores
Conclusion Next Steps Recommendations Address fragmenting market segments Be fast and innovative Think outside  the box and  take risks ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
DETECON’s Clients in New TV projects around the globe Detecon’s Media Expertise  In the dynamic media business, Detecon has proven expertise in leading edge business topics as well as deep knowledge in related state-of-the-art technologies.  Selection of Important Media Projects Network Strategy IPTV-Strategy / Interactive Service Strategy IPTV Service Strategy Content 2.0 Android application strategy for major European incumbent  Advertising / Media Strategy Assesment and  Blueprint for IPTV and Media  Unit All-IP NGN Service & Product Roadmap IPTV-Strategy Production  Workflow Process  Alignment Category Management IPTV-Innovations Interactive Advertisement PSN @ New TV and EPG Network Architecture Go-to-market strategy for international mobile software launch Strategy Mobile TV
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Introduction Our global presence ensures the international success of our clients.  Detecon
Thomas Grota  Head of CoE New Media  DETECON Consulting Detecon International GmbH Oberkasseler Str. 2 53227 Bonn · Germany  Phone (+49 228) 700-1943 Email:thomas.grota@detecon.com http://www.detecon.com Supervisory Board:  Hans-Jürgen Wickenhöfer  (Chair) Management Board:  Dr. Klaus Hofmann (Chair) Registered at: Court of Bonn HRB 2093 Company location: Bonn The future‘s looking good Thank you for your Attention!

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IPTV Forum London - New Trends and Platform Strategies for New TV

  • 1. Multi-Platform Services: Increase Service Provisioning and Decrease Costs IPTV Forum London 26th of March 2009 Thomas Grota Head of Center of Excellence New Media Detecon International GmbH Think forward Designing Future Business
  • 2.
  • 3.
  • 4.
  • 5.
  • 6. Profitability Challenge of New TV Subscription Pay TV, VoD, HD Advertising Interactive Services Subsidization Core & Access IP Network Middleware with QoS Service Development Content Licensing Francising of UCG & Social Networks Revenue Streams Cost Drivers Without a viable business model subsidizing triple-play to defend from cable operators will not be sustainable in the long term. ++ +/- + ++ +/- +/- + + +/- + Profitability Gap Baseline Financial Perspective 2 Costs will be stable in current model due to scalability concerns. New costs will raise due to the need of social services Costs will increase due to new models for different channels Cost will increase by in-house activities. Cost per user will decrease but prove is to be made. Cost will be stable for subsidizing STB’s and Contracts Revenue will increase due to new services. Revenue will increase due to new advertising models. ARPU will increase due to “lean forward” trend. Pricing will decrease while numbers grow. +/- = Trend Indicative
  • 7. Content is King …. But it comes at a Price ! Value of Content Ranking Value of Ownership of operator A B C Low High Live Nation Movie Studios Soccer Leagues NFL, MLB, NBA NY Times, WSJ Bloomberg Apple, et. all. Cable Operator Satellite Operator IPTV Provider (Telco) Amazon, et. all Google, et. all Customer Relation Struggle for leadership Licenses The Power of Ownership Selecting the Best Content Establishment of Platforms Content Creation Licensing Costs Content ranking and analysis of ownership is needed to master the struggle between content providers and platform operators regarding indecisiveness & leadership.
  • 8.
  • 9.
  • 10. The future New TV platform: Smart, Efficient & Social Social Networks: Content, Status Feeds, Messages, Friends recommendations Core IP Network Wireline Access Network Mobile Network Common User Experience 3G / LTE WiFi WiMax xDSL xPON New TV Backend Interactivity: Widgets, Chats, Communications, Voting, Gaming Customer Devices: Adaptive Screens, Variable Resolution, Various Firmware /OS Nomadic Usage: Remote Device Management, Location Based Services, Head end & Encoding Media Management EPG & VAS CRM, Billing & Accounting Provisioning & OSS Platform Efficiency Ever-increasing user expectation will demand the integration of new processes, Web 3.0 content and require support for interactive applications across all devices and networks.
  • 11.
  • 12. Intelligence lives at the Edge of the Content Network Device centric Network centric Timeline of Technology Development Set Top Boxes (including HD VCRs) Low Cost Streaming Box (Linux, Flash based) Hybrid Content Feed (DVBT, IP, QoS) TV Sets (Home Network, UPnP, embedded IPTV Clients) HD VCRs (embedded, Smartcards) Media Center TVs (Software Plug-in) Media Management within the Cloud Wireless Broadband IPTV (WiMax, LTE) P2P enabled CDNs, SIP for IPTV Signaling, VoD via RTSP Roadmap of Device Development in the Future “ All in One” IPTV Devices Integrated IPTV Devices Cloud Based Services Future Development Fundamental changes will occur within the development of the ITPV premises. The IPTV termination will shift focus from a device driven to a network driven approach.
  • 13. IPTV on IMS & SDP – “Doing more with less” Remote Device Management Embedded Devices Cloud Services SIP / RTSP P2P CDN Wireless Networks Interactive Advertising Voting Telephony and Chat Auctioning Red Button Service Content Tracking Process Architecture Service Architecture Application Architecture Technical Architecture SDP IMS Services Analysis Functional Components Map Target Architecture 1. 2. 3. Design Principles On all levels the costs must be lowered through the IPTV product lifecycle. Service allocation & distinguished planning is key for efficient development and roll-out. 1. Business Requirements 2. Service Assesment 3. IPTV Architecture
  • 14. Planning New TV Services starts in the Middle(ware) IPTV Architecture Domain Model Interaction Domain Infrastructure Domain 3rd Party Interfaces Domain Identity Mgmt. Domain Service Control Domain Service Creation, Mgmt. and Execution Domain Content Provisioning Domain Business / Operations Subsystems Domain Service Impact Cluster on Domain Model Design Principles Analyzing the impact of interactive services on the IPTV domain model will identify weaknesses of current technologies and supports implementation of new technologies. Illustrative
  • 15. Service Planning and Live deployment Service Assessment Service Roadmap Financial Evaluation In Out Service Definition Methodology Derive cost from service assesment and roll out scenarios to define service roadmap – Capex can be minimized by outsourcing operations to IPTV vendor – Start discussion. Illustrative Illustrative Illustrative
  • 16.
  • 17.
  • 18. DETECON’s Clients in New TV projects around the globe Detecon’s Media Expertise In the dynamic media business, Detecon has proven expertise in leading edge business topics as well as deep knowledge in related state-of-the-art technologies. Selection of Important Media Projects Network Strategy IPTV-Strategy / Interactive Service Strategy IPTV Service Strategy Content 2.0 Android application strategy for major European incumbent Advertising / Media Strategy Assesment and Blueprint for IPTV and Media Unit All-IP NGN Service & Product Roadmap IPTV-Strategy Production Workflow Process Alignment Category Management IPTV-Innovations Interactive Advertisement PSN @ New TV and EPG Network Architecture Go-to-market strategy for international mobile software launch Strategy Mobile TV
  • 19.
  • 20. Thomas Grota Head of CoE New Media DETECON Consulting Detecon International GmbH Oberkasseler Str. 2 53227 Bonn · Germany Phone (+49 228) 700-1943 Email:thomas.grota@detecon.com http://www.detecon.com Supervisory Board: Hans-Jürgen Wickenhöfer (Chair) Management Board: Dr. Klaus Hofmann (Chair) Registered at: Court of Bonn HRB 2093 Company location: Bonn The future‘s looking good Thank you for your Attention!