Work Force Diversity - Nature & Impact on Business

1. Presented by: Tulsi R. Gyawali

2. What Is Workforce Diversity?
 It’s combination of heterogeneous people in terms of gender, age, cultural
background, physical abilities and disabilities, caste, religion, and sexual
orientation.
 It’s also defined as the collective mixture of differences and similarities that
includes for example individual and organizational characteristics , values,
beliefs, experiences, backgrounds, preference and behaviors.
 A diversity initiative is a “Comprehensive Managerial Process for developing an
environment that works for all employees.”
 Just like a beautiful garden, diversity has to be studied, nurtured, repaired and
maintained over the long term.
 We have witnessed growing mix of heterogeneous people in organization
because of organization’s preference, globalization and socio-political system.

3. What Is Workforce Diversity?

4. Nature of Workforce Diversity
 Multi-cultural
 Multi-linguistic
 Heterogeneity
 Multidisciplinary
 Set of different skills
 Set of different people
 Multiple viewpoints
 Demographic Diversity ( In terms of gender, age, caste, area etc)

5. Two Perspective of Workforce Diversity
 Narrow Perspective
It deals with surface-level
Diversity i.e. Caste , Gender
and other demographic
categories
 Broad Perspective
It encompasses all the possible
ways people can differ.
Caste, gender,
age and other
demographic
categories
Values, abilities,
organizational
function, tenure,
personality

6.  High Level of Productivity
 Boarder Service Range
 Increase in Creativity
 Effective Communication
 Learning & Growth
 Diverse Experience
 Variety of Viewpoints
 Quality Functioning
 Communication Issue
 Conflicting viewpoints
 Forming of more informal
groups
 Discrimination
 Increase employee
turnover
Negative ImpactPositive Impact
Impact of Workforce Diversity on Business

7.  High Level of Productivity
 Boarder Service Range
 Increase in Creativity
 Effective Communication
 Learning & Growth
 Diverse Experience
 Variety of Viewpoints
 Quality Functioning
Positive Impact Negative Impact
 Communication Issue
 Conflicting viewpoints
 Forming of more informal
groups
 Discrimination
 Increase employee turnover
Impact of Workforce Diversity on Business

8. WFD Impact Productivity

9. Challenges of WFD & Managing WFD
Challenges
 Communication Issues
 Resistance to change
 Integration issues
 Conflict & Employees
Turnover
Managing WFD Challenges
 Effective Communication
 Motivation & mentorship
 Fair Evaluation
 Participatory MGMT
approach