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Attitudes and job satisfaction (organizational behaviour)

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Attitudes and job satisfaction (organizational behaviour)

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Attitudes and job satisfaction (organizational behaviour)

  1. 1. Attitudes Attitude is a mental position relative to a way of thinking or being
  2. 2. Cognitive Affective Behavior Elements of attitudes
  3. 3. Types of attitudes  Job Involvement Actively participate in his job  Organizational Commitment Consider about achieving organizational goals
  4. 4. Positive thinker ; Sees the invisible Feels the intangible Achieves the Impossible
  5. 5. Choosing Attitudes Your choice can decide the out come of your life Negative thoughts have no power unless you empower them
  6. 6. Job Satisfaction The collection of feelings and beliefs that people have about their current job
  7. 7. Job satisfaction and individual productivity. Job satisfaction and organizational productivity. Job satisfaction and OCB. Job satisfaction and customer satisfaction
  8. 8. How can Job satisfaction be measured?
  9. 9. Determinants of Job Satisfaction
  10. 10. Organizational Factors
  11. 11. Personal Factors
  12. 12. Attitudes Associated With Job Satisfaction Kind of work Pay Relationship with supervisor Quality of work conditions Supervision Job Security
  13. 13. Relationship between Job Satisfaction and Performance Satisfaction Performance Sales person Customer service Satisfaction Performance
  14. 14. Satisfaction Performance Doctor Relationship between Job Satisfaction and Performance
  15. 15. Summary Managers should watch employee attitudes: ◦ They influence behavior. Managers should try to increase job satisfaction and generate positive job attitudes ◦ They give warnings of potential problems ◦ Reduces costs by lowering turnover, absenteeism, tardiness, theft, and increasing OCB Focus on the intrinsic parts of the job: make work challenging and interesting ◦ Pay is not enough
  16. 16. Thank You.. M.I.M Iqram W.T.E.I Jayaweera N.P.K.S Karunathilake A.U Moragoda S.A.R Prasadini A.M. .U Thathsarani W.A.U.T Wickramasinghe W.M.C.R.T Wijesundara

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