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NAVIGATION
PATTERNS
For Mobile Optimized Retail Sites
Research

We looked at >30 top retail sites to find the patterns and the
best examples for sharing.


 Amazon     Best Buy     Walmart      Target     Abercrombie

     Ikea    Anthropologie        Zappos     Jared Jewelers

  Lowe’s Home Depot         REI     Gap      Think Geek    CK

 Pottery Barn      Crate & Barrel     Sony     Newegg     Gilt

    Clinique     Nike    Sears     Overstock      Microsoft

 Macy’s Bed Bath & Beyond Nordstroms             Ben & Jerry’s
The Patterns

The patterns are derived from the work of Brad Frost, Luke
Wroblewski, Chris Kobar and myself
‣ Top Nav
‣ Priority Plus
‣ Multi Toggle
‣ Skip the Sub Nav
‣ Off Canvas
‣ Mega Menu
‣ Targeted Browse

http://bradfrostweb.com/blog/web/responsive-nav-patterns/
http://bradfrostweb.com/blog/web/complex-navigation-patterns-for-responsive-design/
https://www.dropbox.com/s/7w3fjpexkepyw9k/Wonderbread.pdf
http://www.lukew.com/ff/entry.asp?1569
Caveat

We reused some of the patterns from responsive design
because there are some commonalties between responsive
navigation and mobile optimized site navigation.


However, this does not mean responsive is the right mobile
strategy for the retail space. Mobile Optimized sites and/or
Native apps are a better solution.


http://www.slideshare.net/theresaneil/the-dangers-of-the-wrong-mobile-strategy
http://www.slideshare.net/theresaneil/your-strategy-cant-be-html5
Top Nav and Skip the Sub Nav
Ikea offers Top Navigation combined with the Skip the Sub Nav menu. They do a
particularily nice job showing the navigation path.
Priority Plus
Gilt shows the high priority navigation items across the top with a more button
to reveal other stores in the Gilt family: Gilt City and Gilt Taste.
Skip the Sub Nav
Lowe’s offers a new page of options on each drill down. This may be the most
common pattern in retail navigation (Target, Walmart, Amazon, etc).
Multi Toggle then Skip the Sub Nav
REI starts with a Multi Toggle menu, then takes you to a separate Sub Nav page.
Skip the Sub Nav then Multi Toggle
Calvin Klein starts with a simple list menu that takes you to the sub nav page on
tap. The sub nav page uses multi-toggle to revel the next level of options.
Off Canvas
 Originally found in native apps including Path and Facebook, the Off Canvas
 menu is rising in popularity in mobile sites.




Note: Ambercrombie also offers a list menu on the home page. But the interaction between the off canvas menu and
list menu is jarring and should be avoided.
Mobile Mega Menu
Sony has a sexy mega menu that works well for product category heirarchies.
This is more complicated to immplement and will require additional QA testing.




Note: A bottom docked mega menu like Toys R Us can also work well
Targeted Browse
Zappos doesn’t offer a menu, but instead provides a structured search plus a
simple sort and filter features to refine the results.
More Mobile
Retail Patterns
Streamlined Checkout
1-Click and PayPal express checkout makes it easier to complete the purchase.
Recommendations
Increase total purchases with upsells and cross sells: people also viewed,
people also bought, people who viewed this ultimately bought, etc...

       Also Viewed              Ultimately Bought              Also Bought
Anti-Pattern: Paging
Paging and mobile don’t mix, use Endless Scroll or View More Items to show the
full product list.


            Paging               Endless Scroll               View More
Anti-Pattern: Idiot Box
Don’t break the flow with a modal dialog that has to be dismissed. Show the
cart with an item in it and/or just open the cart for easy checkout.


           Modal                       Go to Cart                  Go To Cart
Follow me on Twitter @theresaneil

Check out my O’Reilly book Mobile Design Pattern Gallery

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Navigation Patterns for Mobile Optimized Retail Sites

  • 2. Research We looked at >30 top retail sites to find the patterns and the best examples for sharing. Amazon Best Buy Walmart Target Abercrombie Ikea Anthropologie Zappos Jared Jewelers Lowe’s Home Depot REI Gap Think Geek CK Pottery Barn Crate & Barrel Sony Newegg Gilt Clinique Nike Sears Overstock Microsoft Macy’s Bed Bath & Beyond Nordstroms Ben & Jerry’s
  • 3. The Patterns The patterns are derived from the work of Brad Frost, Luke Wroblewski, Chris Kobar and myself ‣ Top Nav ‣ Priority Plus ‣ Multi Toggle ‣ Skip the Sub Nav ‣ Off Canvas ‣ Mega Menu ‣ Targeted Browse http://bradfrostweb.com/blog/web/responsive-nav-patterns/ http://bradfrostweb.com/blog/web/complex-navigation-patterns-for-responsive-design/ https://www.dropbox.com/s/7w3fjpexkepyw9k/Wonderbread.pdf http://www.lukew.com/ff/entry.asp?1569
  • 4. Caveat We reused some of the patterns from responsive design because there are some commonalties between responsive navigation and mobile optimized site navigation. However, this does not mean responsive is the right mobile strategy for the retail space. Mobile Optimized sites and/or Native apps are a better solution. http://www.slideshare.net/theresaneil/the-dangers-of-the-wrong-mobile-strategy http://www.slideshare.net/theresaneil/your-strategy-cant-be-html5
  • 5. Top Nav and Skip the Sub Nav Ikea offers Top Navigation combined with the Skip the Sub Nav menu. They do a particularily nice job showing the navigation path.
  • 6. Priority Plus Gilt shows the high priority navigation items across the top with a more button to reveal other stores in the Gilt family: Gilt City and Gilt Taste.
  • 7. Skip the Sub Nav Lowe’s offers a new page of options on each drill down. This may be the most common pattern in retail navigation (Target, Walmart, Amazon, etc).
  • 8. Multi Toggle then Skip the Sub Nav REI starts with a Multi Toggle menu, then takes you to a separate Sub Nav page.
  • 9. Skip the Sub Nav then Multi Toggle Calvin Klein starts with a simple list menu that takes you to the sub nav page on tap. The sub nav page uses multi-toggle to revel the next level of options.
  • 10. Off Canvas Originally found in native apps including Path and Facebook, the Off Canvas menu is rising in popularity in mobile sites. Note: Ambercrombie also offers a list menu on the home page. But the interaction between the off canvas menu and list menu is jarring and should be avoided.
  • 11. Mobile Mega Menu Sony has a sexy mega menu that works well for product category heirarchies. This is more complicated to immplement and will require additional QA testing. Note: A bottom docked mega menu like Toys R Us can also work well
  • 12. Targeted Browse Zappos doesn’t offer a menu, but instead provides a structured search plus a simple sort and filter features to refine the results.
  • 14. Streamlined Checkout 1-Click and PayPal express checkout makes it easier to complete the purchase.
  • 15. Recommendations Increase total purchases with upsells and cross sells: people also viewed, people also bought, people who viewed this ultimately bought, etc... Also Viewed Ultimately Bought Also Bought
  • 16. Anti-Pattern: Paging Paging and mobile don’t mix, use Endless Scroll or View More Items to show the full product list. Paging Endless Scroll View More
  • 17. Anti-Pattern: Idiot Box Don’t break the flow with a modal dialog that has to be dismissed. Show the cart with an item in it and/or just open the cart for easy checkout. Modal Go to Cart Go To Cart
  • 18. Follow me on Twitter @theresaneil Check out my O’Reilly book Mobile Design Pattern Gallery