This presentation outlines the Sales Territory Planning process I have developed and refined over 20 years of Enterprise Sales experience across Asia Pacific.
Regression analysis: Simple Linear Regression Multiple Linear Regression
Territory Planning - The Sales Journey.com
1.
How to Guide :Territory Planning
Plan your work, work your plan
The Sales Journey – 2013 www.thesalesjourney.com
2. Why do I need a territory plan ?
• Why do a Territory Plan ?
• Take control of and own the outcome for your territory
• Your territory is your business
• Take control of your earning potential
• Your sales manager asked you for one
• A Territory Plan will
• Give you greater focus
• Greater productivity
• Maximise Results
• All Sales Professionals need a territory plan regardless of role
The Sales Journey – 2013 www.thesalesjourney.com
3. Think of it like golf…
The Sales Journey – 2013 www.thesalesjourney.com
• The Golf Championship
• 4 rounds x 18 holes = 72 holes
• 14 clubs in your bag
• Each hole is different
• Length, bunkers, water, trees, greens, wind direction, noise
from the gallery
• Each day is different
• Weather, How is the competition playing, Any injuries, feeling
under pressure…. 1m putt on 72nd green to win
• Want to finish on top of the leaderboard… you need a game plan.
4. Case Study Example 1 : Individual Rep
An Individual rep responsible for Public Sector vertical at a state
level, returning$30m+ revenue per annum.
Highly competitive territory
Selling software and professional services
Single account manager plus shared sales support resource
FY 10 Actual $500k GP
FY 12 Actual $1.3M GP
Growth 260%
A detailed territory plan was developed and reviewed monthly by the rep
themselves, and myself as sales manager.
The Sales Journey – 2013 www.thesalesjourney.com
5. Case Study Example 2 : StateTerritory
Competitively incumbent territory. Competitor had ‘owned’ the territory for 10
years. Our team enjoyed a massive sub 10% share of wallet from the customer
base.
A territory plan was developed closely following this structure and within 12
months of committing, and effectively executing the plan our team had realised
55% market share, which was sustained and grown for the next 3 years. These
marketshare figures were independently verified by the customer.
Territory won 45 net new accounts during the 12 month period.
The Sales Journey – 2013 www.thesalesjourney.com
6. Territory Planning Process
1. Understand your Objectives
2. Dissect your Market
3. Chunk it down into ‘bite sized’ pieces
4. Define and Align all available resources to cover your patch
5. Assign quantifiable segment targets and growth
6. Map the segment targets to your overall full year objectives
7. Introduce adequate contingency planning
The Sales Journey – 2013 www.thesalesjourney.com
7. Where do I start ?
• Understand your Business Objectives / Quota (revenue / profit /
growth)
• Any other quantifiable objectives / KPIs
• Ask for a history / trend line (last 3 years)
• Define your Territory / Market
• Create customer segments where possible
• For example by industry / geography / size
• Develop a coverage strategy
• Clearly understand what resources you have available to
cover the patch
• You MUST understand what their individual business
objectives and KPIs are
The Sales Journey – 2013 www.thesalesjourney.com
8. Where do I start ?
• Create a business plan for each customer segment
• Establish your own quantifiable targets for each segment (rev
/ GP / growth)
• Map Segment targets to your full year quota
• Build a level of flexibility into the plan
• Sales people are typically an optimistic lot !
The Sales Journey – 2013 www.thesalesjourney.com
9. Understand your business objectives
• History / trends
• What did the territory do last year ? – run a sales report
• How fast is the market growing ?
• How fast is the territory growing ?
• Allocating targets by key account and segment
• What are the major sources of revenue
• Product – hardware / software
• Services – Project
• Services – recurring and contract
The Sales Journey – 2013 www.thesalesjourney.com
10. Understand your business objectives
• Market Share
• How much share do you have relative to competition ?
• Recent shifts – up or down – how is it trending ?
• New entrants ?
• Your hardest sell will be your Sales Manager !
The Sales Journey – 2013 www.thesalesjourney.com
11. Territory Definition – you need one
• Clarify your territory down by defining market segments
• Break it into manageable ‘bite sized’ chunks
• Create ‘work units’ with quantifiable objectives
• How do you do this ?
• Profile your market
• Look for common threads
• Industry / market / geography / size
• Identify and map the industry ‘influencers”
• Consultants, Application Providers, Competitors
The Sales Journey – 2013 www.thesalesjourney.com
12. Territory Definition – you need one
• Prioritise the Segments
• 80:20 will apply
• Which are the growth segments
• Which segments require investment vs return
• Start thinking about a plan to gain support for the investment
The Sales Journey – 2013 www.thesalesjourney.com
13. Develop a Coverage Strategy
• Establish your “territory” team both internally and externally
• Pre-Sales
• Architects
• Management
• Executives
• Business Partners
• Application Providers
• Consultants
• Other influencers
The Sales Journey – 2013 www.thesalesjourney.com
14. Develop a Coverage Strategy – How ?
• Assess resource bandwidth
• Capacity & Capability
• Expertise & Attitude
• Accountability
• Define roles and responsibilities
• Agree segments and objectives
• Define communication and reporting process
• When ? How often ? Who ?
• Map team resources to your defined Market Segments
• Ensure you have buy-in from the team
• Clear and frequent communication is key
• Give the team on course updates
The Sales Journey – 2013 www.thesalesjourney.com
15. Segment Business Plans
• Establish quantifiable targets for each of your market segments
• Targets based on opportunity size
• Targets should be SMART
• Align resources to each segment
• Map skills required for each segment
• Leverage your manager and existing relationships
• Call out the gaps
The Sales Journey – 2013 www.thesalesjourney.com
16. Segment Business Plans
• Map discrete segment targets to overall full year number
• At this point
• The sum of your segment targets should be greater than
you full year target
• If not go back to step 1 and review
• Create a Gap Plan
• Bridge gaps related to
• Target coverage (none should existing at this point)
• Skills / Coverage
• Accountability
The Sales Journey – 2013 www.thesalesjourney.com
17. Segment Business Plans
• Define actions to bridge gap
• New Offerings
• Demand Generation programs
• Seeding market
• Investment
The Sales Journey – 2013 www.thesalesjourney.com
18. Build ‘flexibility’ into your plan
• You need to be able to respond quickly and appropriately to any
and all of the following :
• Resource Changes
• What if your key pre-sales person is promoted ?
• Competitive Forces
• Set competitive ‘traps’
• Create Sales Cycles yourself
• Market Variability
• Diversify and Balance your territory
• What contingency planning is allowed for in your plan ?
The Sales Journey – 2013 www.thesalesjourney.com
19. Just to recap
• Understand your Objectives
• Dissect your Market
• Chunk it down into ‘bite sized’ pieces
• Define and Align all available resources to cover your patch
• Assign quantifiable segment targets and growth
• Map the segment targets to your overall full year objectives
• Introduce adequate contingency planning
The Sales Journey – 2013 www.thesalesjourney.com
20.
So what are you waiting for ?
Plan your work, work your plan
Goto…..thesalesjourney.com
Editor's Notes
Note if you have a gap in target coverage at this point you need to ask your sales manager for more territory. This should also be included in the blog post.
Note if you have a gap in target coverage at this point you need to ask your sales manager for more territory.
Note if you have a gap in target coverage at this point you need to ask your sales manager for more territory.
Note if you have a gap in target coverage at this point you need to ask your sales manager for more territory.
Note if you have a gap in target coverage at this point you need to ask your sales manager for more territory.
Note if you have a gap in target coverage at this point you need to ask your sales manager for more territory.