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The Build vs Buy
Debate
Best Practices for EHS and Quality management
Agenda
• Why Software at All?
• Home Grown vs
Commercial
• What are the “Table
Stakes”
• Going Beyond Simple
Workflows
First the Buzzwords
What This Really Means
“It's about getting things down
to one number. Using the stats
the way we read them, we'll find
value in players that no one else
can see.”
Your Challenge (Mine Too)
1. Paper, paper, paper
2. Excel based analysis
3. Manual tracking
Value of data is hidden
Uncover Data to Drive Decisions
Chaotic
•No Standards
•No master
data plan
•No strategy
Reactive
•Standards
established
•Master data plan
identified
•Easing of
communication
Defined
•Master data plan
executed
•Root cause for
issues can be
tracked and
measured
Proactive
•Continuous feedback
loops
•Root cause analysis
feeding into feedback
process
•Information silos
removed
Predictive
•People, process
and technology
working together
… and be like Brad Pitt
You’ve Pretty Much Got 2 Options
Option #1
Home
Grown Apps
• Build From Scratch
• Internal Dev Resources
• Existing Tools (CMS,
Database, ERP etc…)
 The possibility of “Perfect Fit.”
Custom software tailored to the
organization
 Potentially lower initial cost (reuse
existing tools)
 Pride of Ownership – potential for
internal knowledge asset
Pros of Building Your Own
9
• Shortage of EHS and Quality
experience
• Learning curve (User experience not
a priority)
• Cost of ongoing innovation
• Cost of ongoing support
• Staffing to meet project scope
Cons of Building Your Own
10
In Fact
U.S. businesses spend over $300 billion annually
trying to develop in-house solutions.
Only 29% of projects succeed, while nearly 52% are
highly challenged and 19% fail outright.
* The Standish Group International
More Importantly
Only addressing the “Table
Stakes” of data management
… NOT like Brad Pitt
Option #2
EHS and
Quality
Platforms
• Purpose built platforms
to manage EHS and
Quality data
• Build in subject matter
expertise
• Value added capabilities
• Perceived loss of control
• Tradeoffs between the perfect
solution and the vendor offering
• Failure to engage in-house IT
resources
• Knowing what questions to ask new
vendor to minimize risk
Cons of Buying
14
 Experienced EHS and Quality vendor
can deliver quickly
 Top vendors bring real-world
experience (this is what others like
you have done)
 Validated industry successes
 Lower total cost of ownership
Pros of Buying
15
Go Beyond The “Table Stakes”
Chaotic
•No Standards
•No master
data plan
•No strategy
Reactive
•Standards
established
•Master data plan
identified
•Easing of
communication
Defined
•Master data plan
executed
•Root cause for
issues can be
tracked and
measured
Proactive
•Continuous feedback
loops
•Root cause analysis
feeding into feedback
process
•Information silos
removed
Predictive
•People, process
and technology
working together
Home Grown Apps Commercial Platforms
• BA Blacktop’s incident rates
dropped from 7.18 to 1.38
per year & spills reduced
58%
• Agnico Eagle’s accident
frequency rate dropped 50%
• Smurfit Kappa saw a 58%
reduction in lost time
accidents
• Boral Bricks experienced
63% reduction in recordable
incidents
Client Success - EHS
• Versabar saw a decrease of
39% in their cost of quality
• Rapid-Span estimated an 80%
reduction in time to compile
nonconformance summary
reports
• Nexteer streamlined the
management of 1,400 suppliers
worldwide
• Town of Ajax was the first
municipality in North America to
achieve ISO 9001 certification,
managing more than 10,000
documents
Client Success - Quality
Thank You!Jason Dea
Jason.dea@Intelex.com
Any Questions?
Because that was a lot of information.

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Using data to drive strategic decisions in EHS and quality

  • 1. The Build vs Buy Debate Best Practices for EHS and Quality management
  • 2. Agenda • Why Software at All? • Home Grown vs Commercial • What are the “Table Stakes” • Going Beyond Simple Workflows
  • 4. What This Really Means “It's about getting things down to one number. Using the stats the way we read them, we'll find value in players that no one else can see.”
  • 5. Your Challenge (Mine Too) 1. Paper, paper, paper 2. Excel based analysis 3. Manual tracking Value of data is hidden
  • 6. Uncover Data to Drive Decisions Chaotic •No Standards •No master data plan •No strategy Reactive •Standards established •Master data plan identified •Easing of communication Defined •Master data plan executed •Root cause for issues can be tracked and measured Proactive •Continuous feedback loops •Root cause analysis feeding into feedback process •Information silos removed Predictive •People, process and technology working together … and be like Brad Pitt
  • 7. You’ve Pretty Much Got 2 Options
  • 8. Option #1 Home Grown Apps • Build From Scratch • Internal Dev Resources • Existing Tools (CMS, Database, ERP etc…)
  • 9.  The possibility of “Perfect Fit.” Custom software tailored to the organization  Potentially lower initial cost (reuse existing tools)  Pride of Ownership – potential for internal knowledge asset Pros of Building Your Own 9
  • 10. • Shortage of EHS and Quality experience • Learning curve (User experience not a priority) • Cost of ongoing innovation • Cost of ongoing support • Staffing to meet project scope Cons of Building Your Own 10
  • 11. In Fact U.S. businesses spend over $300 billion annually trying to develop in-house solutions. Only 29% of projects succeed, while nearly 52% are highly challenged and 19% fail outright. * The Standish Group International
  • 12. More Importantly Only addressing the “Table Stakes” of data management … NOT like Brad Pitt
  • 13. Option #2 EHS and Quality Platforms • Purpose built platforms to manage EHS and Quality data • Build in subject matter expertise • Value added capabilities
  • 14. • Perceived loss of control • Tradeoffs between the perfect solution and the vendor offering • Failure to engage in-house IT resources • Knowing what questions to ask new vendor to minimize risk Cons of Buying 14
  • 15.  Experienced EHS and Quality vendor can deliver quickly  Top vendors bring real-world experience (this is what others like you have done)  Validated industry successes  Lower total cost of ownership Pros of Buying 15
  • 16. Go Beyond The “Table Stakes” Chaotic •No Standards •No master data plan •No strategy Reactive •Standards established •Master data plan identified •Easing of communication Defined •Master data plan executed •Root cause for issues can be tracked and measured Proactive •Continuous feedback loops •Root cause analysis feeding into feedback process •Information silos removed Predictive •People, process and technology working together Home Grown Apps Commercial Platforms
  • 17. • BA Blacktop’s incident rates dropped from 7.18 to 1.38 per year & spills reduced 58% • Agnico Eagle’s accident frequency rate dropped 50% • Smurfit Kappa saw a 58% reduction in lost time accidents • Boral Bricks experienced 63% reduction in recordable incidents Client Success - EHS
  • 18. • Versabar saw a decrease of 39% in their cost of quality • Rapid-Span estimated an 80% reduction in time to compile nonconformance summary reports • Nexteer streamlined the management of 1,400 suppliers worldwide • Town of Ajax was the first municipality in North America to achieve ISO 9001 certification, managing more than 10,000 documents Client Success - Quality
  • 20. Any Questions? Because that was a lot of information.