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Towards a Global Brain

                             Tim O’Reilly (@timoreilly)
                                        O’Reilly Media

                             The Long Now Foundation
                                    San Francisco, CA
                                    September 5, 2012




Friday, January 4, 2013
“The skill of writing is to
                                                         create a context in which
                                                         other people can think.”

                                                                           -Edwin Schlossberg




Friday, January 4, 2013
 Often, the shape of the emerging world is right in front of our faces, but we can’t see it because we aren’t framing it in the
 right way. I’m going to talk about some things tonight that may seem familiar, but that in aggregate are adding up to
 something “rich and strange.” I’m also going to give you a bit of personal history that explains how some of my ideas have
 evolved, and tie together the imaginations of the human potential movement of the 1970s and the reality that has emerged
 over the past few decades and is continuing to unfold.
The extraordinary convergence
                          of computing and human potential




Friday, January 4, 2013

 What I want to give you is some context for thinking about the extraordinary convergence
 of computing and human potential
Towards a global brain




Friday, January 4, 2013
That is leading us towards what we might truly call a global brain.
The Singularity?




Friday, January 4, 2013

 For a lot of people in these circles this idea may overlap with the notion of the Singularity,
 which in turn is tied up in ideas of massive advances in artificial intelligence, perhaps even
 leading to self-aware machine intelligences.
“One conversation centered on the ever accelerating
         progress of technology and changes in the mode of
         human life, which gives the appearance of
         approaching some essential singularity in the history
         of the race beyond which human affairs, as we know
         them, could not continue.”

                                       - Stan Ulam, recounting a conversation
                                              with John von Neumann in 1958




Friday, January 4, 2013
By the way, while this concept is often attributed to science fiction writer Vernor Vinge, or to Ray Kurzweil, it turns out the
earliest instance of the concept of the Technological Singularity as a point in the human future that we can’t see beyond actually
was attributed by Stan Ulam to John von Neumann, who, as George Dyson is fond of pointing out, anticipated more of today’s
most important ideas than we give him credit for.
Dystopian visions




Friday, January 4, 2013
And of course there are lots of dystopian visions of this future from popular culture, like The Terminator’s Skynet, or The Matrix.
But the future is far stranger and more interesting than that.
Friday, January 4, 2013
I have to give a small nod here to Long Now board member Kevin Kelly’s notion of “the Technium” as a new order in the tree of
life, and his idea that we might well think of “an emerging superorganism of computers.” I think he’s really onto something
there, and
“Technology is a living force that
                                                  can expand our individual
                                                  potential - if we listen to what it
                                                  wants.”

                                                  - Kevin Kelly




Friday, January 4, 2013
I urge all of you to read Kevin’s new book, What Technology Wants. But I think that what’s happening with computers is only half
of the story. To understand what I mean by that, we have to go back in time.
George Simon




Friday, January 4, 2013
My own interest in the future of human consciousness began in the 1970s, when I worked with a man named George Simon. I
was just a kid, and George was one of many people in the ferment that we now refer to as the Human Potential Movement.
When I first met George, he was trying out his ideas on my older brother’s Boy Scout Explorer Troop. A few years later, he was
giving workshops at the Esalen Institute. (In fact, I helped teach workshops with him at Esalen when I was only 18.)

I’m going to take a little detour into this material, because I’ve had a number of people ask me over the years about the
relationship between the ideas of the human potential movement and modern technology.
A “mathematical” language for consciousness



                                                                           This was the first
                                                                           book I ever
                                                                           published, right out
                                                                           of college. I
                                                                           transcribed and
                                                                           abridged George’s
                                                                           notebooks, after he
                                                                           died in an accident.




Friday, January 4, 2013
George had the notion that you could create useful “maps” and “languages” that described the evolution of human
consciousness from far into the past and into the distant future.
Alfred Korzybski: General Semantics




Friday, January 4, 2013
His work began with some of the notions of Alfred Korzybski, a writer and thinker from the 1930s who created a movement that
he called “General Semantics.” Korzybski’s central notion was that language is a map that helps us to see the world more
clearly.
Language is a map that can help us
                          see more deeply

            Alfalfa
                                                     Oat Grass

              Orchard
              Grass
Friday, January 4, 2013

Here’s a simple example from my own experience. When I first moved to Sebastopol, I’d look
out in a meadow and see “grass.” A few years later, owning horses, I’d look into the meadow
and see Alfalfa, Oat Grass, Orchard Grass, Rye Grass. The names helped me to see and
distinguish. The distinctions are in the real world, but the names are a map that helps to
remember, communicate, and even to see.
“The map is not the territory.”




Friday, January 4, 2013

One of Korzybski’s best-known statements - “the map is not the territory” - is echoed in this famous
painting by Magritte. Korzybski focused on aberrations in thinking - racism for example - as
the result of “bad maps” that guide us astray because we mix up the word with the thing, and
don’t go back to underlying experience.
Korzybski’s
                          “Structural
                          Differential”
                          was a training
                          device to help
                          recognize the
                          process of
                          abstraction




Friday, January 4, 2013
The real world is
                          represented by a
                          parabola because it’s
                          open ended and
                          effectively infinite




Friday, January 4, 2013
Our individual
                          experiences leave
                          out much detail of
                          the events that
                          triggered them.
                          And none of those
                          experiences are
                          identical.




Friday, January 4, 2013
We label our
                          experiences.
                          The problem
                          is that many of
                          us get lost in
                          labels and forget
                          they aren’t the
                          underlying reality



Friday, January 4, 2013
The Integral Yoga of Sri Aurobindo


                                                   The “Supramental”                            God as “etc”




Friday, January 4, 2013
In typical 1970s syncretistic style, George mashed Korzybski’s ideas up with those of Sri Aurobindo, an Indian thinker who spoke
of a future expansion of human consciousness that we could do spiritual practice to grow into. George equated Korzybski’s
infinite parabola with Aurobindo’s “supra-mental consciousness” and said “God is “etcetera” - that which we haven’t yet been
able to bring down into human consciousness.
There’s really something out there



                                        A                            C

                                         “Beingness”                     “Identity”




                                        B                            D

                                         “Experience”                         “Map”




Friday, January 4, 2013
George represented this idea (and some others that he took from Indian thinker Sri Aurobindo) in this “map” of the perceptual
process. There’s an outside reality
We take it in



                          A              C

                          “Beingness”        “Identity”




                          B              D

                          “Experience”            “Map”




Friday, January 4, 2013
Socratic dialogues, then and now...



                          A              C

                          “Beingness”        “Identity”




                          B              D

                          “Experience”             “Map”




Friday, January 4, 2013
We become the sum of our experiences and the stories



                          A              C

                          “Beingness”        “Identity”




                          B              D

                          “Experience”             “Map”




Friday, January 4, 2013
Knowing where you are in the process helps you to
                          correct your map


                           A                          C

                            “Beingness”                   “Identity”




                           B                          D

                           “Experience”                     “Map”




Friday, January 4, 2013
Even though this may seem like wacky stuff, a lot of the techniques I learned from George, to separate from the existing
language and received thinking about any given topic, have served me well over the years. It’s by trying to see with fresh eyes
that I was able to “remap” free software into open source, to reframe what was happening in the software industry around
concepts like “Web 2.0”. I wrote about this in a piece called “Remaking the Peer-to-Peer Meme”
This process occurs at a species level
                              as well as an individual level.




Friday, January 4, 2013
But here’s the point about all this that’s relevant to the topic at hand tonight:
Collectively, we are the sum
                          of all that has gone before us.




Friday, January 4, 2013
Human consciousness is still evolving




Friday, January 4, 2013
In Homer, there is no word
                                                        that corresponds to what we
                                                        think of today as either “body”
                                                        or “soul.” There is no sense
                                                        of individual choice; all
                                                        decisions are the influence of
                                                        the gods.

                                                        By the Athenian Golden Age
                                                        four centuries later, the outline
                                                        of the “modern” mind as we
                                                        know it today was clear.



Friday, January 4, 2013
In 1972, I went to Harvard to get a degree in Classics. I was particularly interested in understanding the transition to the modern
mind. Famous classicist Bruno Snell had written a book entitled Discovery of the Mind that fascinated me.
The “bricoleur” or
                                                     “handyman” vs the engineer




Friday, January 4, 2013
In many ways, the “modern” mindset is, at bottom, an engineering mindset. You discover the rules of the world and you put
them to work.
“Reality is an activity of the most
                                               august imagination”
                                                                  - Wallace Stevens




Friday, January 4, 2013
When I imagined the next stage of human evolution, it was much more of an aesthetic vision. The poet Wallace Stevens said
“Reality is...” and in his work, he explored the notion that reality is something we create, and that ultimately, our creative task is
to build shared visions that are not strictly true. “Reality is the beginning, not the end, the naked alpha not the hierophant
omega...”
1975 Harvard Honors Thesis:
                          Mysticism vs logic in Plato’s dialogues




Friday, January 4, 2013
I explored some related ideas in my 1975 honors thesis at Harvard. My notion was that some long standing questions about the
sources of mystical imagery in Plato could be resolved if you understood that concepts that we now comfortably replay were,
when first conceived, powerful and numinous, entirely worthy of the exalted language that Plato bestowed on them.
Socratic dialogues, then and now...



                          A              C

                          “Beingness”        “Identity”




                          B              D

                          “Experience”             “Map”

                               Wow!          OK. Got that.




Friday, January 4, 2013
The next stage is a kind of global consciousness




Friday, January 4, 2013
George had the idea that the next stage of human consciousness was global, in contrast to the development of individuality over
the last three thousand years.
The 70s were full of mystical
                                                       imaginings about this future
                                                       state




Friday, January 4, 2013
He wasn’t alone. Teilhard de Chardin and many others also speculated about a future global mind. Chardin called it “the
noosphere”
The Harmonic Convergence




Friday, January 4, 2013
And this kind of thing persisted well into the 80s. I imagine many of you remember the so-called Harmonic Convergence of
1987 that was supposed to usher in a new age of shared consciousness.
New age mumbo-jumbo?




Friday, January 4, 2013
2003




Friday, January 4, 2013
Fast forward to 2003.
Paradigm Shift: A Change in World
                                                View That Calls Everything You Know
                                                Into Question




Friday, January 4, 2013
I was giving talks about the implications of the web for the future of the software
industry.
Killer Apps of the Internet




Friday, January 4, 2013
I pointed out that the “killer apps” of the internet were all information
applications.
Not Just Software: "Infoware"
                           • Editorial content as part of the user
                             interface
                           • Users help to build the product
                           • The product changes every day
                           • The Internet, not the PC, is the
                             platform




Friday, January 4, 2013
The internet was the
platform.
Software as Service
                                                     Von Kempelen's Mechanical Turk




Friday, January 4, 2013
 But perhaps most importantly, in contrast to the previous generations of software, people are still inside the application. Story of Jeff Friedl and regular
 expressions for Yahoo Finance! I used the image of von Kempelen’s Mechanical Turk to illustrate this idea. For those of you who don’t know this story,
 in 1770, Ludwig von Kempelen introduced what purported to be a chess playing automaton. In fact, it was a hoax, because a human chess player was
 hidden inside.
42
Friday, January 4, 2013
 By 2004, my colleague Dale Dougherty had come up with a new name for this new era in the software industry. He called it Web 2.0, to signify the second
 coming of the web after the dotcom bust. I told a big story about this, and what distinguished the companies that survived the bust from those that had
 failed. The heart of my idea was
42
Friday, January 4, 2013
 By 2004, my colleague Dale Dougherty had come up with a new name for this new era in the software industry. He called it Web 2.0, to signify the second
 coming of the web after the dotcom bust. I told a big story about this, and what distinguished the companies that survived the bust from those that had
 failed. The heart of my idea was
Using the Internet as a Platform




      43
Friday, January 4, 2013
 those that survived were using the internet as a
 platform
Harnessing Collective Intelligence




      44
Friday, January 4, 2013
 for harnessing collective
 intelligence.
So, maybe there was something to
                                that 70’s vision after all...




Friday, January 4, 2013
But it happened through technology instead of through some kind of mystical union.

So let’s go back to the beginning, and think about what collective intelligence is, and how our mechanisms for achieving it have
evolved.
“time-binding”




Friday, January 4, 2013
Alfred Korzybski had a wonderful concept that we can start with. He described language, perhaps the greatest and most
important of all human inventions, as “time binding” - a way of taking something out of the here and now, packaging it up and
passing it down through time and space.
You can look at the evolution of human
                  consciousness as the evolution of our ability to
                 transfer ideas and information from mind to mind




Friday, January 4, 2013
Spoken language




Friday, January 4, 2013
Written language




Friday, January 4, 2013
Mass media




Friday, January 4, 2013
The internet




Friday, January 4, 2013
Friday, January 4, 2013
But what’s different now is the way that electronic media speeds up that process. Using twitter, we can instantly learn about
trending topics around the world, and share in the responses of others. Hashtags in particular are a great example of a principle
that Danny Hillis once articulated.
“global consciousness is
                                                     that thing responsible for
                                                     deciding that pots
                                                     containing decaffeinated
                                                     coffee should be orange”

                                                      – Danny Hillis (via Jeff Bezos)




                                                      –   http://www.oreillynet.com/pub/a/network/2005/03/16/etech_3.html




Friday, January 4, 2013



At our Emerging Technology Conference in 2005, Amazon CEO Jeff Bezos recounted a conversation he’d had with computer
scientist Danny Hillis, in which Danny said [quote above]. Now this is nothing new. Speech, the written word, printed books and
newspapers, the telephone, radio and television are all technologies for passing knowledge from mind to mind.
We are all Khaled Said




Friday, January 4, 2013
This new real time mind-sharing capability can be used to organize large numbers of people for political purposes, as we saw in
last year’s uprisings in the Middle East.
Friday, January 4, 2013
Technology-enabled cooperation can be very simple, as with a wiki. Here’s for example, is the initial wikipedia page for the
great earthquake that hit Japan last year.
Friday, January 4, 2013
Within a short time, through thousands of edits by thousands of interested individuals, it turned into a full-featured
encyclopedic account of the earthquake and its aftermath. Let’s watch that in action.
“Wikipedia is not an
                          encyclopedia. It is a
                          virtual city, a city whose
                          main export to the world
                          is its encyclopedia
                          articles, but with an
                          internal life of its own.”




Friday, January 4, 2013
Michael Nielsen
Friday, January 4, 2013
But this technology of collective action and man-machine collaboration can be used for immense social good. For example, after
the devastating earthquake in Haiti last year
Mission 4636




Friday, January 4, 2013
After the Haiti earthquake a whole set of new tools for cooperation were deployed to coordinate the activities of volunteers. For
example, the Ushahidi crowd-reporting platform was used to report people in need of rescue via SMS to a special shortcode, the
collaborative OpenStreetMap project was used to quickly map shanty towns so that rescuers could be sent to the right location,
and crowd work platforms like Crowdflower, SamaSource and Amazon Mechanical Turk were used to translate reports from
Haitian Creole into English via volunteers in Haitian diaspora communities thousands of miles away. These applications show a
man-machine symbiosis including smartphone-wielding humans as sensors, remote processors (translators), and as augmented
actors, guided to the locations where they were needed, and told where to dig.
The Google Autonomous Vehicle




Friday, January 4, 2013
Collective intelligence shows up in unexpected places, such as the Google autonomous vehicle. This car is thought-provoking
on a number of levels.
2005: Seven Miles in Seven Hours




Friday, January 4, 2013
You see, back in 2005, the car that won the DARPA Grand Challenge went seven miles in seven hours.
2011: Hundreds of thousands of miles in ordinary traffic




Friday, January 4, 2013
Yet only six years later, Google announced a robotic car that has driven over a hundred thousand miles in ordinary traffic.
Artificial Intelligence?




                                “the science and engineering
                               of making intelligent machines”
                                         -John McCarthy, 1956


Friday, January 4, 2013
Was this a triumph of artificial intelligence, like IBM’s Watson beating human Jeopardy champions?
“We don’t have better algorithms. We just have more
         data.” - Peter Norvig, Chief Scientist, Google




Friday, January 4, 2013
It was surely that. But there’s another important factor that is easy to overlook. Google’s former chief scientist, Peter Norvig,
says that the algorithms aren’t any better. Google just has more data. What kind of data?
AI plus the recorded memory of augmented humans




Friday, January 4, 2013
It turns out that the autonomous vehicle is made possible by Google Streetview. Google had human drivers drive all those streets
in cars that were taking pictures, and making very precise measurements of distances to everything. The autonomous vehicle is
actually remembering the route that was driven by human drivers at some previous time. That “memory”, as recorded by the
car’s electronic sensors, is stored in the cloud, and helps guide the car. As Peter pointed out to me, “picking a traffic light out of
the field of view of a video camera is a hard AI problem. Figuring out if it’s red or green when you already know it’s there is
trivial.”
The global brain is us,
                                  connected and augmented




Friday, January 4, 2013
So, in a surprising way, the Google Autonomous Vehicle is another unexpected example of Harnessing Collective Intelligence.
It’s another miracle of computer-mediated human cooperation!. This is a thread that runs through all the great inventions of
the web, from Google itself, Wikipedia, social platforms like Twitter and Facebook are all technologies for harvesting and
coordinating the products of thousands or even millions of minds, increasingly in close to real-time.
Man-Computer Symbiosis


         “The hope is that, in not too many years, human
         brains and computing machines will be coupled
         together very tightly, and that the resulting
         partnership will think as no human brain has ever
         thought and process data in a way not approached by
         the information-handling machines we know today.”

           – Licklider, J.C.R., "Man-Computer Symbiosis", IRE Transactions on
             Human Factors in Electronics, vol. HFE-1, 4-11, Mar 1960. Eprint




Friday, January 4, 2013
JCR Licklider, the legendary DARPA program manager who funded the original development of TCP/IP, wrote about this idea in
his 1960 paper entitled Man-Computer Symbiosis. He wrote:
A few key assertions
    § We are building a network-mediated global mind
    § It is us, connected and augmented




Friday, January 4, 2013
The google vehicle is only the latest of a long series of developments that show how we are augmenting ourselves and
connecting ourselves into something bigger. We are building a network-mediated global mind. It is not the “skynet” of the
Terminator movies. It is us, augmented

This picture is a routing map of the internet. It’s striking how much it looks like a map of the synapses in a human brain. It’s
nowhere near as dense yet, but the imagery is suggestive. But there’s a lot more here than just imagery. The global brain is a
human-computer symbiosis.
Feedback Loops




                                                                “Half the money I spend
                                                                on advertising is wasted;
                                                                the trouble is I don't know
                                                                which half.”

                                                                                 - John Wanamaker
                                                                                        (1838-1922)




Friday, January 4, 2013
That leads me to the whole topic of feedback loops. It isn’t just that this information is going mind to mind. We are increasingly
taking this information and creating electronic feedback loops, which might include humans in different ways. Increasingly,
technology is solving what we advertisers call “the Wanamaker problem” after 19th century department store magnate John
Wanamaker, who said [quote above] What Google did with pay-per-click advertising was to solve the Wanamaker problem, by
building a business model that only charged advertisers when consumers clicked on their ads, and harnessing collective
intelligence to predict which of those ads would be most likely be clicked on.
Friday, January 4, 2013
We’re now seeing this same idea spread to other areas of the economy. For example, these kinds of feedback loops enabled by
data are part of what the US government is trying to do in healthcare with Accountable Care Organizations.
“Only 1% of healthcare spend now goes to diagnosis.
         We need to shift from the idea that you do diagnosis
         at the start, followed by treatment, to a cycle of
         diagnosis, treatment, diagnosis...as we explore what
         works.”
                            -Pascale Witz, GE Medical Diagnostics




Friday, January 4, 2013
Personalized medicine requires new kinds of diagnostic feedback loops. Pascale Witz of GE Medical Diagnostics explained how
Friday, January 4, 2013
In the city of San Francisco, you’re seeing something similar, where all the parking meters are equipped with sensors, and
pricing will ultimately vary by time of day, and ultimately by demand. I’m calling these systems of “algorithmic regulation” -
they regulate in the same way our body regulates itself, autonomically and unconsciously. All of the technology “smart city”
initiatives need to be seen as ways of instrumenting not just the physical city but the social life of the humans who live in it.
Friday, January 4, 2013
The idea of the social life of the city as captured by technology becomes clear in this visualization done by Wired Magazine of 24
hours of 311 calls from the city of New York, showing what issues citizens are contacting their government about. This same
kind of ebb and flow comes increasingly from the data exhaust from our devices.
§ sensable city/sense networks/sandy pentland




Friday, January 4, 2013
Projects like MIT’s Senseable City Lab are exploring how the data exhaust from millions of network-connected citizens can be
used to shape the patterns of cities. We will see more of this in future. It’s an important frontier of man-machine colaboration
Friday, January 4, 2013
This shift requires new competencies of companies and governments. The field has increasingly come to be called “Data
Science” - extracting meaning and services from data - and as you can see, the set of skills that make up this job description are
in high demand according to LinkedIn. They are literally going asymptotic.
The importance of real-time




                            “Would you be willing to cross
                            the street with information that
                                was five minutes old?”
                                                  -Jeff Jonas


Friday, January 4, 2013
Intelligence Augmentation
         “The human mind ... operates by association. With one item in its grasp, it
         snaps instantly to the next that is suggested by the association of thoughts,
         in accordance with some intricate web of trails carried by the cells of the
         brain. It has other characteristics, of course; trails that are not frequently
         followed are prone to fade, items are not fully permanent, memory is
         transitory. Yet the speed of action, the intricacy of trails, the detail of mental
         pictures, is awe-inspiring beyond all else in nature.
         Man cannot hope fully to duplicate this mental process artificially, but he
         certainly ought to be able to learn from it. ... One cannot hope thus to equal
         the speed and flexibility with which the mind follows an associative trail, but
         it should be possible to beat the mind decisively in regard to the permanence
         and clarity of the items resurrected from storage.
         Consider a future device for individual use, which is a sort of mechanized
         private file and library. It needs a name, and, to coin one at random, "memex"
         will do.”
           – Vannevar Bush, As We May Think, 1945




Friday, January 4, 2013
I want to turn to another aspect of man-machine symbiosis, this time in terms of information retrieval. In 1945, Vannevar Bush
wrote a famous and influential article called “As We May Think” that in many ways prefigured the ideas of the World Wide Web.
A device that knows
                     where I am better than I
                     do, a knowing assistant
                     telling me where to go
                     and how to get there.




Friday, January 4, 2013
The current state of the art of this kind of near-miraculous information retrieval can be seen in today’s smartphones. For
example, a smartphone equipped with mapping software knows exactly where you are. But note that the information being
retrieved is generated by human beings, often through collective activity.
Friday, January 4, 2013
Returning to IBM’s Watson, we see that it too is a product of man-machine symbiosis. After all, the documents that it “reads” to
perform its feats of apparent intelligence are human documents. In the three seconds it has to come up with a Jeopardy
question, it has time to read and process the equivalent of 200 million pages. And now that speed of information retrieval is
being used for more than parlor tricks, as IBM works to train Watson to act as an assistant in healthcare. The average physician
is able to read the latest research in his field perhaps five hours a week; Watson’s ability to read everything and suggest
potentially relevant answers makes it an ideal assistant. “Watson makes suggestions, not decisions,” says IBM’s Dr. Randy Kohn.
Friday, January 4, 2013
This is the real opportunity for new information retrieval UIs like Google’s Project Glass - in specialized settings where access to
a computer can be seen as a powerful kind of human augmentation. I expect it to be used in professional settings before it
becomes popular as a consumer device. (In social settings, it will require even more profound resets of behavior than the
“always-on” mobile phone.)
Friday, January 4, 2013
We can already see signs of this in the Apple Store. If you squint a little, you can see the Apple Store clerk as a cyborg. Where
most stores (at least in America) have used technology to eliminate salespeople, Apple has used it to augment them. Each store
is flooded with smartphone-wielding salespeople who are able to help customers with everything from technical questions to
purchase and checkout. Walgreens is experimenting with a similar approach in the pharmacy, and US CTO Todd Park foresees a
future in which health workers will be part of a feedback loop including sensors to track patient data coupled with systems that
alert them when a patient needs to be checked up on. The augmented home health worker will allow relatively unskilled workers
to be empowered with the much deeper knowledge held in the cloud.
What does the economy of the
                                                future look like?




Friday, January 4, 2013
This leads me to an interesting question. What does the economy of the future look like?

In their book Race Against the Machine, Erik Brynjolfsson and Andrew McAfee make the case that jobs aren’t coming back, as
even low-cost outsourced jobs are being automated. Imagine a future of Google automated vehicles, and you can see new
classes of people out of work - taxi drivers, truck drivers, etc. This is being replicated across huge swaths of the economy.
§ Income inequality




Friday, January 4, 2013
Yet as Nick Hanauer pointed out in his TEDU talk earlier this year, the economy depends on wide income distribution. Cost
cutting via robotics may be a capitalist’s wet dream, but that system ultimately breaks down.“Customers create jobs!” Nick says.
Without people who have enough money to buy a product or service, no company can succeed, no matter how much capital it
raises or how brilliant the ideas of its entrepreneurial developers.
“the Adhocracy”




Friday, January 4, 2013
In Down and Out in the Magic Kingdom, Cory Doctorow posits a future in which nanotechnology provides prosperity for all, and
the financial economy has been replaced by an “attention economy.” I think that’s fairly utopian, but there’s also a lot of truth in
it. We *are* heading towards an attention economy. You can already see signs of it on Kickstarter and YouTube.
Friday, January 4, 2013
Kickstarter is a great alpha release of Cory’s attention economy, and a giant hack for mapping it onto the financial economy:
“Do you care enough about my project to fund it? Can you help me bring it into reality?”
Friday, January 4, 2013
There are also some really interesting lessons from YouTube, which I think may actually be closer to coming up to a native
business model for social media and the attention economy than Facebook or Twitter.

A huge amount of what happens on YouTube is what Yochai Benkler calls “peer production.”

For example, my three year-old grandson loves to watch Thomas the Tank Engine train crash videos made by other kids.
This one has nearly 24 million views. Not bad for an amateur production.
Friday, January 4, 2013
So I went down to Vidcon, which is the gathering place of the Youtube creator community, and it was like going back to the early
days of the Beatles! Literally thousands of screaming kids as various YouTube stars came out on stage! The attention economy
is live and well on YouTube.
Friday, January 4, 2013
Here’s the line of screaming fans waiting to get autographs from 20-something British YouTube star Charlie McDonnell.

Vidcon was crawling with agents who used to be focused purely on Hollywood talent.
Friday, January 4, 2013
But what’s really important and interesting is the business model. You may not know that when a viral video gets uploaded
that uses copyrighted music, instead of taking it down, Google runs ads against it, and forwards the revenue to the
music publisher. You can see the result of the ContentID match on the lower right.

What blew my mind though is that I heard one story about a major pop star who makes more money on YouTube
than on iTunes, and more than half of that comes from “unofficial” videos that use her music as a soundtrack,
rather than from her own official tracks.
The Clothesline Paradox




                                                              If you put your clothes in
                                                              the dryer, the energy you
                                                              use is measured and
                                                              counted, but if you hang
                                                              them on the clothesline to
                                                              be dried by the sun, the
                                                              energy saved disappears
                                                              from our accounting!




Friday, January 4, 2013
I refer to these kind of sharing economies as “clothesline paradox economies.” I remembered this great piece about alternative
energy that I read back in 1975 in
The CoEvolution Quarterly, Stewart Brand’s successor to The Whole Earth Catalog. It’s called The Clothesline Paradox,
and it made the point that ... It struck me that open source is a lot like sunshine. It disappears from our economic
accounting.

But in fact, these sharing economies produce value that crops out in unexpected ways.
Friday, January 4, 2013
Lisa Gansky’s site The Mesh documents almost 7000 companies exploring variants of the sharing economy.

I think that one of the big near-term future areas for economic exploration and thinking is going to be about peer production
and its interaction with the financial economy. Maybe eventually we’ll transition over to the full attention economy as forecast in
Cory Doctorow’s book, but that’s further out than I can see.

None of us can really predict the future. We can just see things in the present that others haven’t noticed yet, that tell us
something about how the future is unfolding.
Friday, January 4, 2013
And the economics isn’t really the point. I recently met Rodney Mullen, one of the fathers
of street skating. He has this wonderful TEDx talk in which he talks about the skating community, and how its members
give to each other.

He talks about how fame and money lose their allure. He quotes Richard Feynman saying
"The Nobel Prize is the tombstone of all great work," and relates it to his own career as a skater,
having won all possible awards, built a successful business. He goes on to say... [next slide]
"there's an intrinsic value to creating something for
         the sake of creating it…

         "there is this beauty in dropping it into a community
         of your own making and seeing it dispersed and
         seeing younger talent take it to levels you could never
         imagine, because that lives on"

                                                 -Rodney Mullen




Friday, January 4, 2013
“Reality is an activity of the most
                                august imagination”
                                                   - Wallace Stevens




Friday, January 4, 2013
Remember what I said earlier?

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Birth of the Global Mind

  • 1. Towards a Global Brain Tim O’Reilly (@timoreilly) O’Reilly Media The Long Now Foundation San Francisco, CA September 5, 2012 Friday, January 4, 2013
  • 2. “The skill of writing is to create a context in which other people can think.” -Edwin Schlossberg Friday, January 4, 2013 Often, the shape of the emerging world is right in front of our faces, but we can’t see it because we aren’t framing it in the right way. I’m going to talk about some things tonight that may seem familiar, but that in aggregate are adding up to something “rich and strange.” I’m also going to give you a bit of personal history that explains how some of my ideas have evolved, and tie together the imaginations of the human potential movement of the 1970s and the reality that has emerged over the past few decades and is continuing to unfold.
  • 3. The extraordinary convergence of computing and human potential Friday, January 4, 2013 What I want to give you is some context for thinking about the extraordinary convergence of computing and human potential
  • 4. Towards a global brain Friday, January 4, 2013 That is leading us towards what we might truly call a global brain.
  • 5. The Singularity? Friday, January 4, 2013 For a lot of people in these circles this idea may overlap with the notion of the Singularity, which in turn is tied up in ideas of massive advances in artificial intelligence, perhaps even leading to self-aware machine intelligences.
  • 6. “One conversation centered on the ever accelerating progress of technology and changes in the mode of human life, which gives the appearance of approaching some essential singularity in the history of the race beyond which human affairs, as we know them, could not continue.” - Stan Ulam, recounting a conversation with John von Neumann in 1958 Friday, January 4, 2013 By the way, while this concept is often attributed to science fiction writer Vernor Vinge, or to Ray Kurzweil, it turns out the earliest instance of the concept of the Technological Singularity as a point in the human future that we can’t see beyond actually was attributed by Stan Ulam to John von Neumann, who, as George Dyson is fond of pointing out, anticipated more of today’s most important ideas than we give him credit for.
  • 7. Dystopian visions Friday, January 4, 2013 And of course there are lots of dystopian visions of this future from popular culture, like The Terminator’s Skynet, or The Matrix. But the future is far stranger and more interesting than that.
  • 8. Friday, January 4, 2013 I have to give a small nod here to Long Now board member Kevin Kelly’s notion of “the Technium” as a new order in the tree of life, and his idea that we might well think of “an emerging superorganism of computers.” I think he’s really onto something there, and
  • 9. “Technology is a living force that can expand our individual potential - if we listen to what it wants.” - Kevin Kelly Friday, January 4, 2013 I urge all of you to read Kevin’s new book, What Technology Wants. But I think that what’s happening with computers is only half of the story. To understand what I mean by that, we have to go back in time.
  • 10. George Simon Friday, January 4, 2013 My own interest in the future of human consciousness began in the 1970s, when I worked with a man named George Simon. I was just a kid, and George was one of many people in the ferment that we now refer to as the Human Potential Movement. When I first met George, he was trying out his ideas on my older brother’s Boy Scout Explorer Troop. A few years later, he was giving workshops at the Esalen Institute. (In fact, I helped teach workshops with him at Esalen when I was only 18.) I’m going to take a little detour into this material, because I’ve had a number of people ask me over the years about the relationship between the ideas of the human potential movement and modern technology.
  • 11. A “mathematical” language for consciousness This was the first book I ever published, right out of college. I transcribed and abridged George’s notebooks, after he died in an accident. Friday, January 4, 2013 George had the notion that you could create useful “maps” and “languages” that described the evolution of human consciousness from far into the past and into the distant future.
  • 12. Alfred Korzybski: General Semantics Friday, January 4, 2013 His work began with some of the notions of Alfred Korzybski, a writer and thinker from the 1930s who created a movement that he called “General Semantics.” Korzybski’s central notion was that language is a map that helps us to see the world more clearly.
  • 13. Language is a map that can help us see more deeply Alfalfa Oat Grass Orchard Grass Friday, January 4, 2013 Here’s a simple example from my own experience. When I first moved to Sebastopol, I’d look out in a meadow and see “grass.” A few years later, owning horses, I’d look into the meadow and see Alfalfa, Oat Grass, Orchard Grass, Rye Grass. The names helped me to see and distinguish. The distinctions are in the real world, but the names are a map that helps to remember, communicate, and even to see.
  • 14. “The map is not the territory.” Friday, January 4, 2013 One of Korzybski’s best-known statements - “the map is not the territory” - is echoed in this famous painting by Magritte. Korzybski focused on aberrations in thinking - racism for example - as the result of “bad maps” that guide us astray because we mix up the word with the thing, and don’t go back to underlying experience.
  • 15. Korzybski’s “Structural Differential” was a training device to help recognize the process of abstraction Friday, January 4, 2013
  • 16. The real world is represented by a parabola because it’s open ended and effectively infinite Friday, January 4, 2013
  • 17. Our individual experiences leave out much detail of the events that triggered them. And none of those experiences are identical. Friday, January 4, 2013
  • 18. We label our experiences. The problem is that many of us get lost in labels and forget they aren’t the underlying reality Friday, January 4, 2013
  • 19. The Integral Yoga of Sri Aurobindo The “Supramental” God as “etc” Friday, January 4, 2013 In typical 1970s syncretistic style, George mashed Korzybski’s ideas up with those of Sri Aurobindo, an Indian thinker who spoke of a future expansion of human consciousness that we could do spiritual practice to grow into. George equated Korzybski’s infinite parabola with Aurobindo’s “supra-mental consciousness” and said “God is “etcetera” - that which we haven’t yet been able to bring down into human consciousness.
  • 20. There’s really something out there A C “Beingness” “Identity” B D “Experience” “Map” Friday, January 4, 2013 George represented this idea (and some others that he took from Indian thinker Sri Aurobindo) in this “map” of the perceptual process. There’s an outside reality
  • 21. We take it in A C “Beingness” “Identity” B D “Experience” “Map” Friday, January 4, 2013
  • 22. Socratic dialogues, then and now... A C “Beingness” “Identity” B D “Experience” “Map” Friday, January 4, 2013
  • 23. We become the sum of our experiences and the stories A C “Beingness” “Identity” B D “Experience” “Map” Friday, January 4, 2013
  • 24. Knowing where you are in the process helps you to correct your map A C “Beingness” “Identity” B D “Experience” “Map” Friday, January 4, 2013 Even though this may seem like wacky stuff, a lot of the techniques I learned from George, to separate from the existing language and received thinking about any given topic, have served me well over the years. It’s by trying to see with fresh eyes that I was able to “remap” free software into open source, to reframe what was happening in the software industry around concepts like “Web 2.0”. I wrote about this in a piece called “Remaking the Peer-to-Peer Meme”
  • 25. This process occurs at a species level as well as an individual level. Friday, January 4, 2013 But here’s the point about all this that’s relevant to the topic at hand tonight:
  • 26. Collectively, we are the sum of all that has gone before us. Friday, January 4, 2013
  • 27. Human consciousness is still evolving Friday, January 4, 2013
  • 28. In Homer, there is no word that corresponds to what we think of today as either “body” or “soul.” There is no sense of individual choice; all decisions are the influence of the gods. By the Athenian Golden Age four centuries later, the outline of the “modern” mind as we know it today was clear. Friday, January 4, 2013 In 1972, I went to Harvard to get a degree in Classics. I was particularly interested in understanding the transition to the modern mind. Famous classicist Bruno Snell had written a book entitled Discovery of the Mind that fascinated me.
  • 29. The “bricoleur” or “handyman” vs the engineer Friday, January 4, 2013 In many ways, the “modern” mindset is, at bottom, an engineering mindset. You discover the rules of the world and you put them to work.
  • 30. “Reality is an activity of the most august imagination” - Wallace Stevens Friday, January 4, 2013 When I imagined the next stage of human evolution, it was much more of an aesthetic vision. The poet Wallace Stevens said “Reality is...” and in his work, he explored the notion that reality is something we create, and that ultimately, our creative task is to build shared visions that are not strictly true. “Reality is the beginning, not the end, the naked alpha not the hierophant omega...”
  • 31. 1975 Harvard Honors Thesis: Mysticism vs logic in Plato’s dialogues Friday, January 4, 2013 I explored some related ideas in my 1975 honors thesis at Harvard. My notion was that some long standing questions about the sources of mystical imagery in Plato could be resolved if you understood that concepts that we now comfortably replay were, when first conceived, powerful and numinous, entirely worthy of the exalted language that Plato bestowed on them.
  • 32. Socratic dialogues, then and now... A C “Beingness” “Identity” B D “Experience” “Map” Wow! OK. Got that. Friday, January 4, 2013
  • 33. The next stage is a kind of global consciousness Friday, January 4, 2013 George had the idea that the next stage of human consciousness was global, in contrast to the development of individuality over the last three thousand years.
  • 34. The 70s were full of mystical imaginings about this future state Friday, January 4, 2013 He wasn’t alone. Teilhard de Chardin and many others also speculated about a future global mind. Chardin called it “the noosphere”
  • 35. The Harmonic Convergence Friday, January 4, 2013 And this kind of thing persisted well into the 80s. I imagine many of you remember the so-called Harmonic Convergence of 1987 that was supposed to usher in a new age of shared consciousness.
  • 36. New age mumbo-jumbo? Friday, January 4, 2013
  • 37. 2003 Friday, January 4, 2013 Fast forward to 2003.
  • 38. Paradigm Shift: A Change in World View That Calls Everything You Know Into Question Friday, January 4, 2013 I was giving talks about the implications of the web for the future of the software industry.
  • 39. Killer Apps of the Internet Friday, January 4, 2013 I pointed out that the “killer apps” of the internet were all information applications.
  • 40. Not Just Software: "Infoware" • Editorial content as part of the user interface • Users help to build the product • The product changes every day • The Internet, not the PC, is the platform Friday, January 4, 2013 The internet was the platform.
  • 41. Software as Service Von Kempelen's Mechanical Turk Friday, January 4, 2013 But perhaps most importantly, in contrast to the previous generations of software, people are still inside the application. Story of Jeff Friedl and regular expressions for Yahoo Finance! I used the image of von Kempelen’s Mechanical Turk to illustrate this idea. For those of you who don’t know this story, in 1770, Ludwig von Kempelen introduced what purported to be a chess playing automaton. In fact, it was a hoax, because a human chess player was hidden inside.
  • 42. 42 Friday, January 4, 2013 By 2004, my colleague Dale Dougherty had come up with a new name for this new era in the software industry. He called it Web 2.0, to signify the second coming of the web after the dotcom bust. I told a big story about this, and what distinguished the companies that survived the bust from those that had failed. The heart of my idea was
  • 43. 42 Friday, January 4, 2013 By 2004, my colleague Dale Dougherty had come up with a new name for this new era in the software industry. He called it Web 2.0, to signify the second coming of the web after the dotcom bust. I told a big story about this, and what distinguished the companies that survived the bust from those that had failed. The heart of my idea was
  • 44. Using the Internet as a Platform 43 Friday, January 4, 2013 those that survived were using the internet as a platform
  • 45. Harnessing Collective Intelligence 44 Friday, January 4, 2013 for harnessing collective intelligence.
  • 46. So, maybe there was something to that 70’s vision after all... Friday, January 4, 2013 But it happened through technology instead of through some kind of mystical union. So let’s go back to the beginning, and think about what collective intelligence is, and how our mechanisms for achieving it have evolved.
  • 47. “time-binding” Friday, January 4, 2013 Alfred Korzybski had a wonderful concept that we can start with. He described language, perhaps the greatest and most important of all human inventions, as “time binding” - a way of taking something out of the here and now, packaging it up and passing it down through time and space.
  • 48. You can look at the evolution of human consciousness as the evolution of our ability to transfer ideas and information from mind to mind Friday, January 4, 2013
  • 53. Friday, January 4, 2013 But what’s different now is the way that electronic media speeds up that process. Using twitter, we can instantly learn about trending topics around the world, and share in the responses of others. Hashtags in particular are a great example of a principle that Danny Hillis once articulated.
  • 54. “global consciousness is that thing responsible for deciding that pots containing decaffeinated coffee should be orange” – Danny Hillis (via Jeff Bezos) – http://www.oreillynet.com/pub/a/network/2005/03/16/etech_3.html Friday, January 4, 2013 At our Emerging Technology Conference in 2005, Amazon CEO Jeff Bezos recounted a conversation he’d had with computer scientist Danny Hillis, in which Danny said [quote above]. Now this is nothing new. Speech, the written word, printed books and newspapers, the telephone, radio and television are all technologies for passing knowledge from mind to mind.
  • 55. We are all Khaled Said Friday, January 4, 2013 This new real time mind-sharing capability can be used to organize large numbers of people for political purposes, as we saw in last year’s uprisings in the Middle East.
  • 56. Friday, January 4, 2013 Technology-enabled cooperation can be very simple, as with a wiki. Here’s for example, is the initial wikipedia page for the great earthquake that hit Japan last year.
  • 57. Friday, January 4, 2013 Within a short time, through thousands of edits by thousands of interested individuals, it turned into a full-featured encyclopedic account of the earthquake and its aftermath. Let’s watch that in action.
  • 58. “Wikipedia is not an encyclopedia. It is a virtual city, a city whose main export to the world is its encyclopedia articles, but with an internal life of its own.” Friday, January 4, 2013 Michael Nielsen
  • 59. Friday, January 4, 2013 But this technology of collective action and man-machine collaboration can be used for immense social good. For example, after the devastating earthquake in Haiti last year
  • 60. Mission 4636 Friday, January 4, 2013 After the Haiti earthquake a whole set of new tools for cooperation were deployed to coordinate the activities of volunteers. For example, the Ushahidi crowd-reporting platform was used to report people in need of rescue via SMS to a special shortcode, the collaborative OpenStreetMap project was used to quickly map shanty towns so that rescuers could be sent to the right location, and crowd work platforms like Crowdflower, SamaSource and Amazon Mechanical Turk were used to translate reports from Haitian Creole into English via volunteers in Haitian diaspora communities thousands of miles away. These applications show a man-machine symbiosis including smartphone-wielding humans as sensors, remote processors (translators), and as augmented actors, guided to the locations where they were needed, and told where to dig.
  • 61. The Google Autonomous Vehicle Friday, January 4, 2013 Collective intelligence shows up in unexpected places, such as the Google autonomous vehicle. This car is thought-provoking on a number of levels.
  • 62. 2005: Seven Miles in Seven Hours Friday, January 4, 2013 You see, back in 2005, the car that won the DARPA Grand Challenge went seven miles in seven hours.
  • 63. 2011: Hundreds of thousands of miles in ordinary traffic Friday, January 4, 2013 Yet only six years later, Google announced a robotic car that has driven over a hundred thousand miles in ordinary traffic.
  • 64. Artificial Intelligence? “the science and engineering of making intelligent machines” -John McCarthy, 1956 Friday, January 4, 2013 Was this a triumph of artificial intelligence, like IBM’s Watson beating human Jeopardy champions?
  • 65. “We don’t have better algorithms. We just have more data.” - Peter Norvig, Chief Scientist, Google Friday, January 4, 2013 It was surely that. But there’s another important factor that is easy to overlook. Google’s former chief scientist, Peter Norvig, says that the algorithms aren’t any better. Google just has more data. What kind of data?
  • 66. AI plus the recorded memory of augmented humans Friday, January 4, 2013 It turns out that the autonomous vehicle is made possible by Google Streetview. Google had human drivers drive all those streets in cars that were taking pictures, and making very precise measurements of distances to everything. The autonomous vehicle is actually remembering the route that was driven by human drivers at some previous time. That “memory”, as recorded by the car’s electronic sensors, is stored in the cloud, and helps guide the car. As Peter pointed out to me, “picking a traffic light out of the field of view of a video camera is a hard AI problem. Figuring out if it’s red or green when you already know it’s there is trivial.”
  • 67. The global brain is us, connected and augmented Friday, January 4, 2013 So, in a surprising way, the Google Autonomous Vehicle is another unexpected example of Harnessing Collective Intelligence. It’s another miracle of computer-mediated human cooperation!. This is a thread that runs through all the great inventions of the web, from Google itself, Wikipedia, social platforms like Twitter and Facebook are all technologies for harvesting and coordinating the products of thousands or even millions of minds, increasingly in close to real-time.
  • 68. Man-Computer Symbiosis “The hope is that, in not too many years, human brains and computing machines will be coupled together very tightly, and that the resulting partnership will think as no human brain has ever thought and process data in a way not approached by the information-handling machines we know today.” – Licklider, J.C.R., "Man-Computer Symbiosis", IRE Transactions on Human Factors in Electronics, vol. HFE-1, 4-11, Mar 1960. Eprint Friday, January 4, 2013 JCR Licklider, the legendary DARPA program manager who funded the original development of TCP/IP, wrote about this idea in his 1960 paper entitled Man-Computer Symbiosis. He wrote:
  • 69. A few key assertions § We are building a network-mediated global mind § It is us, connected and augmented Friday, January 4, 2013 The google vehicle is only the latest of a long series of developments that show how we are augmenting ourselves and connecting ourselves into something bigger. We are building a network-mediated global mind. It is not the “skynet” of the Terminator movies. It is us, augmented This picture is a routing map of the internet. It’s striking how much it looks like a map of the synapses in a human brain. It’s nowhere near as dense yet, but the imagery is suggestive. But there’s a lot more here than just imagery. The global brain is a human-computer symbiosis.
  • 70. Feedback Loops “Half the money I spend on advertising is wasted; the trouble is I don't know which half.” - John Wanamaker (1838-1922) Friday, January 4, 2013 That leads me to the whole topic of feedback loops. It isn’t just that this information is going mind to mind. We are increasingly taking this information and creating electronic feedback loops, which might include humans in different ways. Increasingly, technology is solving what we advertisers call “the Wanamaker problem” after 19th century department store magnate John Wanamaker, who said [quote above] What Google did with pay-per-click advertising was to solve the Wanamaker problem, by building a business model that only charged advertisers when consumers clicked on their ads, and harnessing collective intelligence to predict which of those ads would be most likely be clicked on.
  • 71. Friday, January 4, 2013 We’re now seeing this same idea spread to other areas of the economy. For example, these kinds of feedback loops enabled by data are part of what the US government is trying to do in healthcare with Accountable Care Organizations.
  • 72. “Only 1% of healthcare spend now goes to diagnosis. We need to shift from the idea that you do diagnosis at the start, followed by treatment, to a cycle of diagnosis, treatment, diagnosis...as we explore what works.” -Pascale Witz, GE Medical Diagnostics Friday, January 4, 2013 Personalized medicine requires new kinds of diagnostic feedback loops. Pascale Witz of GE Medical Diagnostics explained how
  • 73. Friday, January 4, 2013 In the city of San Francisco, you’re seeing something similar, where all the parking meters are equipped with sensors, and pricing will ultimately vary by time of day, and ultimately by demand. I’m calling these systems of “algorithmic regulation” - they regulate in the same way our body regulates itself, autonomically and unconsciously. All of the technology “smart city” initiatives need to be seen as ways of instrumenting not just the physical city but the social life of the humans who live in it.
  • 74. Friday, January 4, 2013 The idea of the social life of the city as captured by technology becomes clear in this visualization done by Wired Magazine of 24 hours of 311 calls from the city of New York, showing what issues citizens are contacting their government about. This same kind of ebb and flow comes increasingly from the data exhaust from our devices.
  • 75. § sensable city/sense networks/sandy pentland Friday, January 4, 2013 Projects like MIT’s Senseable City Lab are exploring how the data exhaust from millions of network-connected citizens can be used to shape the patterns of cities. We will see more of this in future. It’s an important frontier of man-machine colaboration
  • 76. Friday, January 4, 2013 This shift requires new competencies of companies and governments. The field has increasingly come to be called “Data Science” - extracting meaning and services from data - and as you can see, the set of skills that make up this job description are in high demand according to LinkedIn. They are literally going asymptotic.
  • 77. The importance of real-time “Would you be willing to cross the street with information that was five minutes old?” -Jeff Jonas Friday, January 4, 2013
  • 78. Intelligence Augmentation “The human mind ... operates by association. With one item in its grasp, it snaps instantly to the next that is suggested by the association of thoughts, in accordance with some intricate web of trails carried by the cells of the brain. It has other characteristics, of course; trails that are not frequently followed are prone to fade, items are not fully permanent, memory is transitory. Yet the speed of action, the intricacy of trails, the detail of mental pictures, is awe-inspiring beyond all else in nature. Man cannot hope fully to duplicate this mental process artificially, but he certainly ought to be able to learn from it. ... One cannot hope thus to equal the speed and flexibility with which the mind follows an associative trail, but it should be possible to beat the mind decisively in regard to the permanence and clarity of the items resurrected from storage. Consider a future device for individual use, which is a sort of mechanized private file and library. It needs a name, and, to coin one at random, "memex" will do.” – Vannevar Bush, As We May Think, 1945 Friday, January 4, 2013 I want to turn to another aspect of man-machine symbiosis, this time in terms of information retrieval. In 1945, Vannevar Bush wrote a famous and influential article called “As We May Think” that in many ways prefigured the ideas of the World Wide Web.
  • 79. A device that knows where I am better than I do, a knowing assistant telling me where to go and how to get there. Friday, January 4, 2013 The current state of the art of this kind of near-miraculous information retrieval can be seen in today’s smartphones. For example, a smartphone equipped with mapping software knows exactly where you are. But note that the information being retrieved is generated by human beings, often through collective activity.
  • 80. Friday, January 4, 2013 Returning to IBM’s Watson, we see that it too is a product of man-machine symbiosis. After all, the documents that it “reads” to perform its feats of apparent intelligence are human documents. In the three seconds it has to come up with a Jeopardy question, it has time to read and process the equivalent of 200 million pages. And now that speed of information retrieval is being used for more than parlor tricks, as IBM works to train Watson to act as an assistant in healthcare. The average physician is able to read the latest research in his field perhaps five hours a week; Watson’s ability to read everything and suggest potentially relevant answers makes it an ideal assistant. “Watson makes suggestions, not decisions,” says IBM’s Dr. Randy Kohn.
  • 81. Friday, January 4, 2013 This is the real opportunity for new information retrieval UIs like Google’s Project Glass - in specialized settings where access to a computer can be seen as a powerful kind of human augmentation. I expect it to be used in professional settings before it becomes popular as a consumer device. (In social settings, it will require even more profound resets of behavior than the “always-on” mobile phone.)
  • 82. Friday, January 4, 2013 We can already see signs of this in the Apple Store. If you squint a little, you can see the Apple Store clerk as a cyborg. Where most stores (at least in America) have used technology to eliminate salespeople, Apple has used it to augment them. Each store is flooded with smartphone-wielding salespeople who are able to help customers with everything from technical questions to purchase and checkout. Walgreens is experimenting with a similar approach in the pharmacy, and US CTO Todd Park foresees a future in which health workers will be part of a feedback loop including sensors to track patient data coupled with systems that alert them when a patient needs to be checked up on. The augmented home health worker will allow relatively unskilled workers to be empowered with the much deeper knowledge held in the cloud.
  • 83. What does the economy of the future look like? Friday, January 4, 2013 This leads me to an interesting question. What does the economy of the future look like? In their book Race Against the Machine, Erik Brynjolfsson and Andrew McAfee make the case that jobs aren’t coming back, as even low-cost outsourced jobs are being automated. Imagine a future of Google automated vehicles, and you can see new classes of people out of work - taxi drivers, truck drivers, etc. This is being replicated across huge swaths of the economy.
  • 84. § Income inequality Friday, January 4, 2013 Yet as Nick Hanauer pointed out in his TEDU talk earlier this year, the economy depends on wide income distribution. Cost cutting via robotics may be a capitalist’s wet dream, but that system ultimately breaks down.“Customers create jobs!” Nick says. Without people who have enough money to buy a product or service, no company can succeed, no matter how much capital it raises or how brilliant the ideas of its entrepreneurial developers.
  • 85. “the Adhocracy” Friday, January 4, 2013 In Down and Out in the Magic Kingdom, Cory Doctorow posits a future in which nanotechnology provides prosperity for all, and the financial economy has been replaced by an “attention economy.” I think that’s fairly utopian, but there’s also a lot of truth in it. We *are* heading towards an attention economy. You can already see signs of it on Kickstarter and YouTube.
  • 86. Friday, January 4, 2013 Kickstarter is a great alpha release of Cory’s attention economy, and a giant hack for mapping it onto the financial economy: “Do you care enough about my project to fund it? Can you help me bring it into reality?”
  • 87. Friday, January 4, 2013 There are also some really interesting lessons from YouTube, which I think may actually be closer to coming up to a native business model for social media and the attention economy than Facebook or Twitter. A huge amount of what happens on YouTube is what Yochai Benkler calls “peer production.” For example, my three year-old grandson loves to watch Thomas the Tank Engine train crash videos made by other kids. This one has nearly 24 million views. Not bad for an amateur production.
  • 88. Friday, January 4, 2013 So I went down to Vidcon, which is the gathering place of the Youtube creator community, and it was like going back to the early days of the Beatles! Literally thousands of screaming kids as various YouTube stars came out on stage! The attention economy is live and well on YouTube.
  • 89. Friday, January 4, 2013 Here’s the line of screaming fans waiting to get autographs from 20-something British YouTube star Charlie McDonnell. Vidcon was crawling with agents who used to be focused purely on Hollywood talent.
  • 90. Friday, January 4, 2013 But what’s really important and interesting is the business model. You may not know that when a viral video gets uploaded that uses copyrighted music, instead of taking it down, Google runs ads against it, and forwards the revenue to the music publisher. You can see the result of the ContentID match on the lower right. What blew my mind though is that I heard one story about a major pop star who makes more money on YouTube than on iTunes, and more than half of that comes from “unofficial” videos that use her music as a soundtrack, rather than from her own official tracks.
  • 91. The Clothesline Paradox If you put your clothes in the dryer, the energy you use is measured and counted, but if you hang them on the clothesline to be dried by the sun, the energy saved disappears from our accounting! Friday, January 4, 2013 I refer to these kind of sharing economies as “clothesline paradox economies.” I remembered this great piece about alternative energy that I read back in 1975 in The CoEvolution Quarterly, Stewart Brand’s successor to The Whole Earth Catalog. It’s called The Clothesline Paradox, and it made the point that ... It struck me that open source is a lot like sunshine. It disappears from our economic accounting. But in fact, these sharing economies produce value that crops out in unexpected ways.
  • 92. Friday, January 4, 2013 Lisa Gansky’s site The Mesh documents almost 7000 companies exploring variants of the sharing economy. I think that one of the big near-term future areas for economic exploration and thinking is going to be about peer production and its interaction with the financial economy. Maybe eventually we’ll transition over to the full attention economy as forecast in Cory Doctorow’s book, but that’s further out than I can see. None of us can really predict the future. We can just see things in the present that others haven’t noticed yet, that tell us something about how the future is unfolding.
  • 93. Friday, January 4, 2013 And the economics isn’t really the point. I recently met Rodney Mullen, one of the fathers of street skating. He has this wonderful TEDx talk in which he talks about the skating community, and how its members give to each other. He talks about how fame and money lose their allure. He quotes Richard Feynman saying "The Nobel Prize is the tombstone of all great work," and relates it to his own career as a skater, having won all possible awards, built a successful business. He goes on to say... [next slide]
  • 94. "there's an intrinsic value to creating something for the sake of creating it… "there is this beauty in dropping it into a community of your own making and seeing it dispersed and seeing younger talent take it to levels you could never imagine, because that lives on" -Rodney Mullen Friday, January 4, 2013
  • 95. “Reality is an activity of the most august imagination” - Wallace Stevens Friday, January 4, 2013 Remember what I said earlier?