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The AIs Are Not Taking Our Jobs 
Tim O’Reilly 
The Web Summit 
November 6, 2014 
@timoreilly
They Are Changing Them 
Tim O’Reilly 
The Web Summit 
November 6, 2014 
@timoreilly
@timoreilly
@timoreilly 
Some other scary AI taking our jobs... 
or maybe Kevin Kelly?
@timoreilly
@timoreilly
@timoreilly
@timoreilly
@timoreilly
@timoreilly 
Human-Computer Symbiosis 
“The hope is that, in not too many years, human brains and computing 
machines will...
@timoreilly 
We are building a global brain
@timoreilly 
The Internet of Things and Humans 
#IoTH
@timoreilly 
and it is giving us super-powers
@timoreilly
Our Phones Used to Be the Tool of Superheroes 
@timoreilly 
Dick Tracy: 1946 Star Trek: 1964
@timoreilly 
A Modern Superpower
@timoreilly
@timoreilly
@timoreilly
@timoreilly
@conference @ t@imtimoroereililllyy
@timoreilly
@timoreilly
@timoreilly 
Now, I want you to notice something.
@timoreilly
@timoreilly 
The Google Self-Driving Car
@timoreilly 
The recorded memory of augmented humans
@timoreilly
Imagine Google Glass Reinventing Personalized Home Health Care 
@timoreilly
@conference @ t@imtimoroereililllyy
@timoreilly 
Uber too is a Human-Machine Symbiosis 
 Only possible because both driver and passengers carry 
GPS-enabled ...
With an AI as Dispatcher 
 Drivers are available in locations that never had taxis 
 Drivers are available at more times...
@timoreilly 
Uber is a Human-Machine Symbiosis 
 People + new kinds of smart machines = the ability to rethink 
an entire...
@timoreilly 
“Uber is a $3.5 billion lesson in building 
for how the world *should* work 
instead of optimizing for how th...
@timoreilly
@timoreilly 
Work not jobs!
So when someone says to you that technology is taking away jobs 
... remind them how much still needs doing, and how much ...
@timoreilly 
Work on stuff that matters!
@timoreilly 
Work that needs doing 
 Taking care of an aging population 
 Feeding the world 
 Improving health 
 Teach...
@timoreilly
@timoreilly 
Maslow’s Hierarchy of Needs 
“Think of Maslow’s famous pyramid of needs. At the bottom you’ve got 
material n...
@timoreilly
@timoreilly 
Siri Autism BFF
“One easy way to forecast the future is to predict that what 
rich people have now, middle class people will have in five ...
@timoreilly
@timoreilly
@timoreilly
@timoreilly
@timoreilly
@timoreilly
@timoreilly
@timoreilly 
Donor’s Choose Stats
“…one privilege the insured and well-off have is to excuse 
the terrible quality of services the government routinely 
del...
@timoreilly
@timoreilly
@timoreilly
@timoreilly 
“User needs. An empathetic service would ground itself in the concrete needs of concrete people. It’s not 
ab...
@timoreilly 
GDS
@timoreilly 
Government can work 
for the people, 
by the people, 
in the 21st century, 
if we make it so.
@timoreilly 
for the people
@timoreilly 
for people
by people
@timoreilly 
We can build services 
for people, 
by people, 
of people 
in the 21st century,
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The AIs Are Not Taking Our Jobs...They Are Changing Them

My talk at the Web Summit in Dublin on November 6, 2014. Reflections on the notion that AI will take away jobs, and our need to recognize and redefine the human role in the applications we build. Covers many of the same ideas as my "Internet of Things and Humans" talk, but from a slightly different angle.

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The AIs Are Not Taking Our Jobs...They Are Changing Them

  1. The AIs Are Not Taking Our Jobs Tim O’Reilly The Web Summit November 6, 2014 @timoreilly
  2. They Are Changing Them Tim O’Reilly The Web Summit November 6, 2014 @timoreilly
  3. @timoreilly
  4. @timoreilly Some other scary AI taking our jobs... or maybe Kevin Kelly?
  5. @timoreilly
  6. @timoreilly
  7. @timoreilly
  8. @timoreilly
  9. @timoreilly
  10. @timoreilly Human-Computer Symbiosis “The hope is that, in not too many years, human brains and computing machines will be coupled together very tightly, and that the resulting partnership will think as no human brain has ever thought and process data in a way not approached by the information-handling machines we know today.” Licklider, J.C.R., "Man-Computer Symbiosis", IRE Transactions on Human Factors in Electronics, vol. HFE-1, 4-11, Mar 1960. Eprint
  11. @timoreilly We are building a global brain
  12. @timoreilly The Internet of Things and Humans #IoTH
  13. @timoreilly and it is giving us super-powers
  14. @timoreilly
  15. Our Phones Used to Be the Tool of Superheroes @timoreilly Dick Tracy: 1946 Star Trek: 1964
  16. @timoreilly A Modern Superpower
  17. @timoreilly
  18. @timoreilly
  19. @timoreilly
  20. @timoreilly
  21. @conference @ t@imtimoroereililllyy
  22. @timoreilly
  23. @timoreilly
  24. @timoreilly Now, I want you to notice something.
  25. @timoreilly
  26. @timoreilly The Google Self-Driving Car
  27. @timoreilly The recorded memory of augmented humans
  28. @timoreilly
  29. Imagine Google Glass Reinventing Personalized Home Health Care @timoreilly
  30. @conference @ t@imtimoroereililllyy
  31. @timoreilly Uber too is a Human-Machine Symbiosis  Only possible because both driver and passengers carry GPS-enabled cellphones  Big data back end does dispatch, tracks distance and time traveled, automates billing, tracks reputation  But people are the “last mile”
  32. With an AI as Dispatcher  Drivers are available in locations that never had taxis  Drivers are available at more times, because supply is matched to demand  Drivers can work when they want, for how long they want  Reputation systems rather than licensing bring new supply into the market  Location and worker arbitrage increasing supply is also a key element in other sharing economy companies @timoreilly
  33. @timoreilly Uber is a Human-Machine Symbiosis  People + new kinds of smart machines = the ability to rethink an entire industry  We’re no longer just building software, we’re building new business processes and workflows in the real world
  34. @timoreilly “Uber is a $3.5 billion lesson in building for how the world *should* work instead of optimizing for how the world *does* work” - Aaron Levie of Box.net
  35. @timoreilly
  36. @timoreilly Work not jobs!
  37. So when someone says to you that technology is taking away jobs ... remind them how much still needs doing, and how much technology can be a tool for tackling the world’s biggest problems! @timoreilly
  38. @timoreilly Work on stuff that matters!
  39. @timoreilly Work that needs doing  Taking care of an aging population  Feeding the world  Improving health  Teaching and caring for children  Rebuilding our infrastructure  Energy and water conservation  New sources of carbon-free energy  Rebuilding trust in government  Encouraging people to dream of a better future!
  40. @timoreilly
  41. @timoreilly Maslow’s Hierarchy of Needs “Think of Maslow’s famous pyramid of needs. At the bottom you’ve got material needs, as you climb up towards self actualization, meaning, friendship, connection etc. I would simply say that more of the economy needs to go further up Maslow’s pyramid. I think that’s happening anyway — the fact that Facebook’s now one of the most important companies in the world. I don’t think it’s doing it that well, but it’s further up the tree than an oil company. It’s further up the pyramid of needs.” - Alain de Botton http://techcrunch.com/2014/11/02/alain-de-bottons-better-capitalism/
  42. @timoreilly
  43. @timoreilly Siri Autism BFF
  44. “One easy way to forecast the future is to predict that what rich people have now, middle class people will have in five years, and poor people will have in ten years. It worked for radio, TV, dishwashers, mobile phones, flat screen TV, and many other pieces of technology. “What do rich people have now? Chauffeurs? In a few more years, we’ll all have access to driverless cars. Maids? We will soon be able to get housecleaning robots. Personal assistants? That’s Google Now.” http://people.ischool.berkeley.edu/~hal/Papers/2013/BeyondBigD ataPaperFINAL.pdf @timoreilly Hal Varian
  45. @timoreilly
  46. @timoreilly
  47. @timoreilly
  48. @timoreilly
  49. @timoreilly
  50. @timoreilly
  51. @timoreilly
  52. @timoreilly Donor’s Choose Stats
  53. “…one privilege the insured and well-off have is to excuse the terrible quality of services the government routinely delivers to the poor. Too often, the press ignores — or simply never knows — the pain and trouble of interfacing with government bureaucracies that the poor struggle with daily.” @timoreilly — Ezra Klein
  54. @timoreilly
  55. @timoreilly
  56. @timoreilly
  57. @timoreilly “User needs. An empathetic service would ground itself in the concrete needs of concrete people. It’s not about innovation, big data, government-as-a-platform, transparency, crowd-funding, open data, or civic tech. It’s about people. Learning to prioritize people and their needs will be a long slog. It’s the kind of change that happens slowly, one person at a time. But we should start.”
  58. @timoreilly GDS
  59. @timoreilly Government can work for the people, by the people, in the 21st century, if we make it so.
  60. @timoreilly for the people
  61. @timoreilly for people
  62. by people
  63. @timoreilly We can build services for people, by people, of people in the 21st century,

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