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by Jeff Tanner and Mary Anne Raymondby Jeff Tanner and Mary Anne Raymond
Principles of Marketing
Chapter 2Chapter 2
Strategic PlanningStrategic Planning
©2010 Flat World Knowledge, Inc.
©2010 Flat World Knowledge, Inc. 3
Developing plans and strategies for
products and their
pricing
promotion
delivery
The Value PropositionThe Value Proposition
A 30-second “elevator speech”*
 Here are the benefits of our product
 This is why it is superior to other ones
©2010 Flat World Knowledge, Inc. 4
*Getting your point across to someone before the elevator reaches the bottom .
Supporting The Value PropositionSupporting The Value Proposition
©2010 Flat World Knowledge, Inc. 5
What is the strategy that enables the value?
How do businesses develop and document this strategy?
Who develops this strategy?
This is planning
Plans and PlanningPlans and Planning
©2010 Flat World Knowledge, Inc. 6
Levels of planning
The Marketing PlanThe Marketing Plan
©2010 Flat World Knowledge, Inc. 7
This is the revenue producing element in the corporate or strategic plan
It describes:
where we are going with products,
and how we will get there!
The Planning ProcessThe Planning Process
©2010 Flat World Knowledge, Inc. 8
The mission statement is the leading planning phrase.
It answers the question—“why does this company exist?”
A situation analysis is conducted to assess the current business environment.
Internal factors such as the company’s strengths and weaknesses
relative to this environment are explored.
External factors such as opportunities and threats are identified.
A
SWOT
analysis
The SWOT Analysis—InternalThe SWOT Analysis—Internal
©2010 Flat World Knowledge, Inc. 9
Internal factors are strengths and/or weaknesses
(companies can control these factors)
• Strengths could be:
1. financial
2. market position
3. patents
4. management
5. costs
• Weaknesses could be:
1. competitive position
2. organization structure
3. supplier dependency
4. product line
5. brand awareness
Key actions:
 Capitalize on a strength
 Address a weakness
The SWOT Analysis—ExternalThe SWOT Analysis—External
©2010 Flat World Knowledge, Inc. 10
External factors are opportunities and threats
(companies can’t control these factors)
• Opportunities can be:
1. global markets
2. enabling technologies
3. growing consumer wealth
4. currency exchange rates
5. government spending
• Threats can be:
1. economic contraction
2. government regulations
3. social and political changes
4. trade barriers
5. taxes and mandated expenses
Actions required
 stay informed on global markets and issues
 anticipate and prepare for government actions
 monitor technology advances
ObjectivesObjectives
©2010 Flat World Knowledge, Inc. 11
An objective is something you want to have or some place you want to be.
• At a specific time in the future
• It must be measureable and achievable
Examples of a marketing objective:
• ABC, Inc. will increase its sales by 5% by the end of the next plan year.
• PepsiCo will increase the market share of Gatorade by 4% during the next year.
Marketing objectives must be consistent with other company’s objectives.
©2010 Flat World Knowledge, Inc. 12
Strategies are the means for accomplishing objectives.
• they are the activities that the plans detail
Companies often employ several strategies to reach objectives.
Example:
• Wal-Mart has a pricing strategy of everyday low pricing (EDLP).
• Wal-Mart also has a strategy for opening new stores rapidly—globally.
StrategiesStrategies
Strategic ChoicesStrategic Choices
©2010 Flat World Knowledge, Inc. 13
There are different types of product and market-entry strategies
that a firm can pursue in order to meet objectives.
Other choices include:
• licensing
• franchising
• contract manufacturing
• joint ventures
• direct investment
• diversification strategies
Key TakeawaysKey Takeaways
©2010 Flat World Knowledge, Inc. 14
Strategic Portfolio PlanningStrategic Portfolio Planning
©2010 Flat World Knowledge, Inc. 15
Two popular approaches
Boston Consulting GroupBoston Consulting Group
©2010 Flat World Knowledge, Inc. 16
low market share high
lowmarketgrowthhigh
Cash Cow
Question Mark
Dog
Stars
Use cash cow
funds to invest in high growth products
Harvest
or cease
production
R.L. Sharman Lone Star College 17
Evaluate SBU’s on the following factors:
1. Market share
2. Growth of the SBU
3. Size of the opportunity
4. Potential for profit
5. Environmental factors
6. Competitive conditions
Green—invest for growth
Yellow—status quo
Red —divest
high med low
highmedlow
Business strength (fit)
Marketattractiveness
invest
maintain
dump
GE Market Attractiveness ModelGE Market Attractiveness Model
©2010 Flat World Knowledge, Inc. 18
The strategic planning process includes:
1. the company’s mission (why it exists)
2. the desired objectives for the plan period
-- must be measureable and achievable
3. description of strategies for reaching objectives
a. market penetration
b. market development
c. product development
d. diversification
Note: strategies should capitalize on a strength, or address a weakness
Key TakeawaysKey Takeaways
©2010 Flat World Knowledge, Inc. 19
4. A group of businesses (SBUs) is called a portfolio.
5. Portfolio planning
-- organizations with multiple SBUs must allocate limited resources
-- two planning tools that can be used are BCG and GE
6. BCG—Boston Consulting group
-- a four quadrant matrix for market share and market growth
-- positioning products in the matrix establishes importance
-- helps make decisions regarding resource allocation
7. GE—General Electric industry attractiveness
-- nine cell matrix using stop light concept for investing, harvesting
More Key TakeawaysMore Key Takeaways
©2010 Flat World Knowledge, Inc. 20
“Plans are nothing, planning is everything!”
D.D. Eisenhower, General of the Army
Many times “plans” are not an accurate precursor to events encountered.
-- changes are required in order to reach objectives
Through the process of “planning the plan,” knowledge is acquired
that allows the timely altering of strategies and tactics for effect.
-- the planning process itself can identify contingency actions
-- enacting changes to meet the contingencies requires plan flexibility
Planning EpiloguePlanning Epilogue

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Chapter 2: Strategic Planning

  • 1. by Jeff Tanner and Mary Anne Raymondby Jeff Tanner and Mary Anne Raymond Principles of Marketing
  • 2. Chapter 2Chapter 2 Strategic PlanningStrategic Planning ©2010 Flat World Knowledge, Inc.
  • 3. ©2010 Flat World Knowledge, Inc. 3 Developing plans and strategies for products and their pricing promotion delivery
  • 4. The Value PropositionThe Value Proposition A 30-second “elevator speech”*  Here are the benefits of our product  This is why it is superior to other ones ©2010 Flat World Knowledge, Inc. 4 *Getting your point across to someone before the elevator reaches the bottom .
  • 5. Supporting The Value PropositionSupporting The Value Proposition ©2010 Flat World Knowledge, Inc. 5 What is the strategy that enables the value? How do businesses develop and document this strategy? Who develops this strategy? This is planning
  • 6. Plans and PlanningPlans and Planning ©2010 Flat World Knowledge, Inc. 6 Levels of planning
  • 7. The Marketing PlanThe Marketing Plan ©2010 Flat World Knowledge, Inc. 7 This is the revenue producing element in the corporate or strategic plan It describes: where we are going with products, and how we will get there!
  • 8. The Planning ProcessThe Planning Process ©2010 Flat World Knowledge, Inc. 8 The mission statement is the leading planning phrase. It answers the question—“why does this company exist?” A situation analysis is conducted to assess the current business environment. Internal factors such as the company’s strengths and weaknesses relative to this environment are explored. External factors such as opportunities and threats are identified. A SWOT analysis
  • 9. The SWOT Analysis—InternalThe SWOT Analysis—Internal ©2010 Flat World Knowledge, Inc. 9 Internal factors are strengths and/or weaknesses (companies can control these factors) • Strengths could be: 1. financial 2. market position 3. patents 4. management 5. costs • Weaknesses could be: 1. competitive position 2. organization structure 3. supplier dependency 4. product line 5. brand awareness Key actions:  Capitalize on a strength  Address a weakness
  • 10. The SWOT Analysis—ExternalThe SWOT Analysis—External ©2010 Flat World Knowledge, Inc. 10 External factors are opportunities and threats (companies can’t control these factors) • Opportunities can be: 1. global markets 2. enabling technologies 3. growing consumer wealth 4. currency exchange rates 5. government spending • Threats can be: 1. economic contraction 2. government regulations 3. social and political changes 4. trade barriers 5. taxes and mandated expenses Actions required  stay informed on global markets and issues  anticipate and prepare for government actions  monitor technology advances
  • 11. ObjectivesObjectives ©2010 Flat World Knowledge, Inc. 11 An objective is something you want to have or some place you want to be. • At a specific time in the future • It must be measureable and achievable Examples of a marketing objective: • ABC, Inc. will increase its sales by 5% by the end of the next plan year. • PepsiCo will increase the market share of Gatorade by 4% during the next year. Marketing objectives must be consistent with other company’s objectives.
  • 12. ©2010 Flat World Knowledge, Inc. 12 Strategies are the means for accomplishing objectives. • they are the activities that the plans detail Companies often employ several strategies to reach objectives. Example: • Wal-Mart has a pricing strategy of everyday low pricing (EDLP). • Wal-Mart also has a strategy for opening new stores rapidly—globally. StrategiesStrategies
  • 13. Strategic ChoicesStrategic Choices ©2010 Flat World Knowledge, Inc. 13 There are different types of product and market-entry strategies that a firm can pursue in order to meet objectives. Other choices include: • licensing • franchising • contract manufacturing • joint ventures • direct investment • diversification strategies
  • 14. Key TakeawaysKey Takeaways ©2010 Flat World Knowledge, Inc. 14
  • 15. Strategic Portfolio PlanningStrategic Portfolio Planning ©2010 Flat World Knowledge, Inc. 15 Two popular approaches
  • 16. Boston Consulting GroupBoston Consulting Group ©2010 Flat World Knowledge, Inc. 16 low market share high lowmarketgrowthhigh Cash Cow Question Mark Dog Stars Use cash cow funds to invest in high growth products Harvest or cease production
  • 17. R.L. Sharman Lone Star College 17 Evaluate SBU’s on the following factors: 1. Market share 2. Growth of the SBU 3. Size of the opportunity 4. Potential for profit 5. Environmental factors 6. Competitive conditions Green—invest for growth Yellow—status quo Red —divest high med low highmedlow Business strength (fit) Marketattractiveness invest maintain dump GE Market Attractiveness ModelGE Market Attractiveness Model
  • 18. ©2010 Flat World Knowledge, Inc. 18 The strategic planning process includes: 1. the company’s mission (why it exists) 2. the desired objectives for the plan period -- must be measureable and achievable 3. description of strategies for reaching objectives a. market penetration b. market development c. product development d. diversification Note: strategies should capitalize on a strength, or address a weakness Key TakeawaysKey Takeaways
  • 19. ©2010 Flat World Knowledge, Inc. 19 4. A group of businesses (SBUs) is called a portfolio. 5. Portfolio planning -- organizations with multiple SBUs must allocate limited resources -- two planning tools that can be used are BCG and GE 6. BCG—Boston Consulting group -- a four quadrant matrix for market share and market growth -- positioning products in the matrix establishes importance -- helps make decisions regarding resource allocation 7. GE—General Electric industry attractiveness -- nine cell matrix using stop light concept for investing, harvesting More Key TakeawaysMore Key Takeaways
  • 20. ©2010 Flat World Knowledge, Inc. 20 “Plans are nothing, planning is everything!” D.D. Eisenhower, General of the Army Many times “plans” are not an accurate precursor to events encountered. -- changes are required in order to reach objectives Through the process of “planning the plan,” knowledge is acquired that allows the timely altering of strategies and tactics for effect. -- the planning process itself can identify contingency actions -- enacting changes to meet the contingencies requires plan flexibility Planning EpiloguePlanning Epilogue