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An IntroductionAn Introduction
Group and TeamGroup and Team
FacilitationFacilitation
February 12, 2015February 12, 2015
Welcome!Welcome!
Who’s who?Who’s who?
An introduction to groups and teamsAn introduction to groups and teams
Overview of the course syllabus andOverview of the course syllabus and
assignmentsassignments
Using the class blog,Using the class blog,
http://wp.vcu.edu/adlt675spr15/http://wp.vcu.edu/adlt675spr15/
How the course is organizedHow the course is organized
Three segmentsThree segments
Learning toLearning to observeobserve group and teamgroup and team
dynamicsdynamics
Learning toLearning to facilitatefacilitate group dynamics (Levigroup dynamics (Levi
text chapters)text chapters)
Learning toLearning to interveneintervene in group dynamicsin group dynamics
(Schwarz text chapters )(Schwarz text chapters )
Assignment # 1 – Blogging for ReflectiveAssignment # 1 – Blogging for Reflective
Practice (15% grade)Practice (15% grade)
Assignment # 2 – Team- Facilitated ChapterAssignment # 2 – Team- Facilitated Chapter
Discussions and Activities (20% grade, shared)Discussions and Activities (20% grade, shared)
Assignment # 3 – Team Teaching inAssignment # 3 – Team Teaching in
Facilitation Skills (25% grade)Facilitation Skills (25% grade)
Assignment # 4 - Individual AssessmentAssignment # 4 - Individual Assessment
of Learning in the Team Experience -of Learning in the Team Experience -
Final Paper (25 % grade)Final Paper (25 % grade)
Assignment # 5 – Reflection, Participation,Assignment # 5 – Reflection, Participation,
Involvement (10% grade)Involvement (10% grade)
What do you know alreadyWhat do you know already
about the nature of groupsabout the nature of groups
and teams?and teams?
Problems in Entering a New GroupProblems in Entering a New Group
Identity -Identity - Who am I to be?Who am I to be?
Control & Influence -Control & Influence - Will I be able to controlWill I be able to control
and influence others?and influence others?
Needs & Goals -Needs & Goals - Will the group goals includeWill the group goals include
my own needs?my own needs?
Acceptance & Intimacy -Acceptance & Intimacy - Will I be liked andWill I be liked and
accepted by the group?accepted by the group?
Early Struggles in the Life of aEarly Struggles in the Life of a
GroupGroup
To become an effective group, membersTo become an effective group, members
must integrate individual differencesmust integrate individual differences
among membersamong members
Our Collective GroupOur Collective Group
Memberships Identify Who We AreMemberships Identify Who We Are
as Individualsas Individuals
What happens as individualsWhat happens as individuals
join a new group?join a new group?
What has to happen for thatWhat has to happen for that
group to function as a team?group to function as a team?
Group DevelopmentGroup Development
First, a period of self-oriented behaviorFirst, a period of self-oriented behavior
As self-oriented concerns areAs self-oriented concerns are
addressed, people pay more attentionaddressed, people pay more attention
to each other and the task at handto each other and the task at hand
The work of “building” the group occursThe work of “building” the group occurs
simultaneously with tasksimultaneously with task
accomplishmentaccomplishment
Questions Asked by NewQuestions Asked by New
Group MembersGroup Members
Am I in or out?Am I in or out?
Do I have any power or control?Do I have any power or control?
Can I use, develop, and be appreciatedCan I use, develop, and be appreciated
for my skills and resources?for my skills and resources?
Tuckman’s Stages of GroupTuckman’s Stages of Group
Development (1969, TuckmanDevelopment (1969, Tuckman
& Jensen, 1977)& Jensen, 1977)
FormingForming
StormingStorming
NormingNorming
PerformingPerforming
AdjourningAdjourning
Task DimensionsTask Dimensions
TThe relationship between grouphe relationship between group
members and the task they are tomembers and the task they are to
perform. Task refers to the job they haveperform. Task refers to the job they have
to do and how they go about doing it.to do and how they go about doing it.
Process dimensionsProcess dimensions
Are affected by the relationships of groupAre affected by the relationships of group
members with one another -- how theymembers with one another -- how they
feel toward one another and how theyfeel toward one another and how they
feel about their membership in the group.feel about their membership in the group.
Affects decision-making, collaboration,Affects decision-making, collaboration,
and willingness to engage.and willingness to engage.
Task and Process DimensionsTask and Process Dimensions
Highly interdependent in practice; withoutHighly interdependent in practice; without
both dimensions, group process does notboth dimensions, group process does not
existexist
Task output is productivityTask output is productivity
Process output is cohesivenessProcess output is cohesiveness
Relationship Between CohesivenessRelationship Between Cohesiveness
and Productivityand ProductivityProductivity
Cohesiveness
Promoting Cohesiveness inPromoting Cohesiveness in
GroupsGroups
Encourage interpersonal attraction throughEncourage interpersonal attraction through
attitudinal similarityattitudinal similarity
Increase contact timeIncrease contact time
Build perceptions of others as likeableBuild perceptions of others as likeable
Create opportunities for self-disclosureCreate opportunities for self-disclosure
Promote group identificationPromote group identification
Cohesiveness in Groups, con’tCohesiveness in Groups, con’t
Create historyCreate history
Accomplish somethingAccomplish something
Develop relationships and sharedDevelop relationships and shared
normsnorms
Promote acceptance of all membersPromote acceptance of all members
Encourage external threatsEncourage external threats
Impact of Group MaturityImpact of Group Maturity
A Group Effectiveness ModelA Group Effectiveness Model
For a group to become aFor a group to become a
successful team, it must havesuccessful team, it must have
Clear direction and goalsClear direction and goals
Good leadershipGood leadership
Tasks suited for teamwork - complex,Tasks suited for teamwork - complex,
important, challenging, and requiringimportant, challenging, and requiring
coordinated effortscoordinated efforts
Necessary resourcesNecessary resources
Supportive organizational environmentSupportive organizational environment
ReferencesReferences
Levi, D. (2014).Levi, D. (2014). Group dynamics for teamsGroup dynamics for teams. (4th ed).. (4th ed).
Thousand Oaks, CA: Sage.Thousand Oaks, CA: Sage.
Schein, E. H. (1999).Schein, E. H. (1999). Process consultation revisited:Process consultation revisited:
Building the helping relationshipBuilding the helping relationship. Reading, MA:. Reading, MA:
Addison-Wesley.Addison-Wesley.
Weisbord, M. R. (2004).Weisbord, M. R. (2004). Productive workplacesProductive workplaces
revisited: Dignity, meaning, and community in the 21revisited: Dignity, meaning, and community in the 21stst
centurycentury. San Francisco: Jossey-Bass.. San Francisco: Jossey-Bass.

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Class session 1 groups and teams overview

  • 1. An IntroductionAn Introduction Group and TeamGroup and Team FacilitationFacilitation February 12, 2015February 12, 2015
  • 2. Welcome!Welcome! Who’s who?Who’s who? An introduction to groups and teamsAn introduction to groups and teams Overview of the course syllabus andOverview of the course syllabus and assignmentsassignments Using the class blog,Using the class blog, http://wp.vcu.edu/adlt675spr15/http://wp.vcu.edu/adlt675spr15/
  • 3. How the course is organizedHow the course is organized Three segmentsThree segments Learning toLearning to observeobserve group and teamgroup and team dynamicsdynamics Learning toLearning to facilitatefacilitate group dynamics (Levigroup dynamics (Levi text chapters)text chapters) Learning toLearning to interveneintervene in group dynamicsin group dynamics (Schwarz text chapters )(Schwarz text chapters )
  • 4. Assignment # 1 – Blogging for ReflectiveAssignment # 1 – Blogging for Reflective Practice (15% grade)Practice (15% grade)
  • 5. Assignment # 2 – Team- Facilitated ChapterAssignment # 2 – Team- Facilitated Chapter Discussions and Activities (20% grade, shared)Discussions and Activities (20% grade, shared)
  • 6. Assignment # 3 – Team Teaching inAssignment # 3 – Team Teaching in Facilitation Skills (25% grade)Facilitation Skills (25% grade)
  • 7. Assignment # 4 - Individual AssessmentAssignment # 4 - Individual Assessment of Learning in the Team Experience -of Learning in the Team Experience - Final Paper (25 % grade)Final Paper (25 % grade)
  • 8. Assignment # 5 – Reflection, Participation,Assignment # 5 – Reflection, Participation, Involvement (10% grade)Involvement (10% grade)
  • 9. What do you know alreadyWhat do you know already about the nature of groupsabout the nature of groups and teams?and teams?
  • 10. Problems in Entering a New GroupProblems in Entering a New Group Identity -Identity - Who am I to be?Who am I to be? Control & Influence -Control & Influence - Will I be able to controlWill I be able to control and influence others?and influence others? Needs & Goals -Needs & Goals - Will the group goals includeWill the group goals include my own needs?my own needs? Acceptance & Intimacy -Acceptance & Intimacy - Will I be liked andWill I be liked and accepted by the group?accepted by the group?
  • 11. Early Struggles in the Life of aEarly Struggles in the Life of a GroupGroup
  • 12. To become an effective group, membersTo become an effective group, members must integrate individual differencesmust integrate individual differences among membersamong members
  • 13. Our Collective GroupOur Collective Group Memberships Identify Who We AreMemberships Identify Who We Are as Individualsas Individuals
  • 14. What happens as individualsWhat happens as individuals join a new group?join a new group? What has to happen for thatWhat has to happen for that group to function as a team?group to function as a team?
  • 15. Group DevelopmentGroup Development First, a period of self-oriented behaviorFirst, a period of self-oriented behavior As self-oriented concerns areAs self-oriented concerns are addressed, people pay more attentionaddressed, people pay more attention to each other and the task at handto each other and the task at hand The work of “building” the group occursThe work of “building” the group occurs simultaneously with tasksimultaneously with task accomplishmentaccomplishment
  • 16. Questions Asked by NewQuestions Asked by New Group MembersGroup Members Am I in or out?Am I in or out? Do I have any power or control?Do I have any power or control? Can I use, develop, and be appreciatedCan I use, develop, and be appreciated for my skills and resources?for my skills and resources?
  • 17. Tuckman’s Stages of GroupTuckman’s Stages of Group Development (1969, TuckmanDevelopment (1969, Tuckman & Jensen, 1977)& Jensen, 1977) FormingForming StormingStorming NormingNorming PerformingPerforming AdjourningAdjourning
  • 18. Task DimensionsTask Dimensions TThe relationship between grouphe relationship between group members and the task they are tomembers and the task they are to perform. Task refers to the job they haveperform. Task refers to the job they have to do and how they go about doing it.to do and how they go about doing it.
  • 19. Process dimensionsProcess dimensions Are affected by the relationships of groupAre affected by the relationships of group members with one another -- how theymembers with one another -- how they feel toward one another and how theyfeel toward one another and how they feel about their membership in the group.feel about their membership in the group. Affects decision-making, collaboration,Affects decision-making, collaboration, and willingness to engage.and willingness to engage.
  • 20. Task and Process DimensionsTask and Process Dimensions Highly interdependent in practice; withoutHighly interdependent in practice; without both dimensions, group process does notboth dimensions, group process does not existexist Task output is productivityTask output is productivity Process output is cohesivenessProcess output is cohesiveness
  • 21. Relationship Between CohesivenessRelationship Between Cohesiveness and Productivityand ProductivityProductivity Cohesiveness
  • 22. Promoting Cohesiveness inPromoting Cohesiveness in GroupsGroups Encourage interpersonal attraction throughEncourage interpersonal attraction through attitudinal similarityattitudinal similarity Increase contact timeIncrease contact time Build perceptions of others as likeableBuild perceptions of others as likeable Create opportunities for self-disclosureCreate opportunities for self-disclosure Promote group identificationPromote group identification
  • 23. Cohesiveness in Groups, con’tCohesiveness in Groups, con’t Create historyCreate history Accomplish somethingAccomplish something Develop relationships and sharedDevelop relationships and shared normsnorms Promote acceptance of all membersPromote acceptance of all members Encourage external threatsEncourage external threats
  • 24. Impact of Group MaturityImpact of Group Maturity
  • 25. A Group Effectiveness ModelA Group Effectiveness Model
  • 26. For a group to become aFor a group to become a successful team, it must havesuccessful team, it must have Clear direction and goalsClear direction and goals Good leadershipGood leadership Tasks suited for teamwork - complex,Tasks suited for teamwork - complex, important, challenging, and requiringimportant, challenging, and requiring coordinated effortscoordinated efforts Necessary resourcesNecessary resources Supportive organizational environmentSupportive organizational environment
  • 27. ReferencesReferences Levi, D. (2014).Levi, D. (2014). Group dynamics for teamsGroup dynamics for teams. (4th ed).. (4th ed). Thousand Oaks, CA: Sage.Thousand Oaks, CA: Sage. Schein, E. H. (1999).Schein, E. H. (1999). Process consultation revisited:Process consultation revisited: Building the helping relationshipBuilding the helping relationship. Reading, MA:. Reading, MA: Addison-Wesley.Addison-Wesley. Weisbord, M. R. (2004).Weisbord, M. R. (2004). Productive workplacesProductive workplaces revisited: Dignity, meaning, and community in the 21revisited: Dignity, meaning, and community in the 21stst centurycentury. San Francisco: Jossey-Bass.. San Francisco: Jossey-Bass.