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Introduction to
Facilitation
ADLT 675
TiME Program
Increasing effectiveness as a
facilitator is NOT

New strategies and techniques
Instead, it involves internal work
to explore the core values and
assumptions that guide our
actions
Developing Skills as a Group Facilitator
What is group facilitation?
Choosing Among Facilitator Roles
Key Features of the Skilled Facilitator
Approach
A Group
Effectiveness
Model
Mental Models
Rules Governing Theories-in-Use
From the work
of Chris
Argyris &
Donald
Schön, 1974
Model I Behaviors (unilateral control)
Model II Behaviors (mutual learning)
Nine Ground Rules for Effective Groups
ADVOCACY

Te
llin

High

g

Testing:

Low

“Here’s what I say,
“What do you think
of it?”

Asserting:

“Here’s what I say
...
ADVOCACY

High

Clarifying: “What is the
question we are trying to
answer?”

Interviewing:
Exploring others’ points of
vie...
ADVOCACY

High

Bystanding: Making
comments which pertain
to the group process, but
not to content.

Sensing: Watching the...
ADVOCACY

g
tin

INQUIRY

er a

Low

Genuinely curious,
makes reasoning
explicit, asks
others about
assumptions

n
Ge

Hig...
Dysfunctional Forms of Advocacy and Inquiry
Dictating: “Here’s
what I say, and never
mind why.”

ADVOCACY

(Dysfunctional)...
ng
lli
e
T

Asserting
Explaining

Skillful
Dialogue
(Balancing
Advocacy and
Inquiry)

Dialogue

Bystanding

Clarifying

Se...
Ladder of Inference


Take action base on belief



Adopt beliefs



Draw conclusions



Make assumptions



Add mean...
How Do You Apply the Ladder of Inference
by Using Advocacy and inquiry?
Walk “Down” the Ladder
Writing a Left-Hand Column
Case
Describe the situation in one short
paragraph
 Create two columns on a page
 Reflect on ...
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Introduction to facilitative skills nov 11, 2013 adlt 675 Slide 1 Introduction to facilitative skills nov 11, 2013 adlt 675 Slide 2 Introduction to facilitative skills nov 11, 2013 adlt 675 Slide 3 Introduction to facilitative skills nov 11, 2013 adlt 675 Slide 4 Introduction to facilitative skills nov 11, 2013 adlt 675 Slide 5 Introduction to facilitative skills nov 11, 2013 adlt 675 Slide 6 Introduction to facilitative skills nov 11, 2013 adlt 675 Slide 7 Introduction to facilitative skills nov 11, 2013 adlt 675 Slide 8 Introduction to facilitative skills nov 11, 2013 adlt 675 Slide 9 Introduction to facilitative skills nov 11, 2013 adlt 675 Slide 10 Introduction to facilitative skills nov 11, 2013 adlt 675 Slide 11 Introduction to facilitative skills nov 11, 2013 adlt 675 Slide 12 Introduction to facilitative skills nov 11, 2013 adlt 675 Slide 13 Introduction to facilitative skills nov 11, 2013 adlt 675 Slide 14 Introduction to facilitative skills nov 11, 2013 adlt 675 Slide 15 Introduction to facilitative skills nov 11, 2013 adlt 675 Slide 16 Introduction to facilitative skills nov 11, 2013 adlt 675 Slide 17 Introduction to facilitative skills nov 11, 2013 adlt 675 Slide 18 Introduction to facilitative skills nov 11, 2013 adlt 675 Slide 19 Introduction to facilitative skills nov 11, 2013 adlt 675 Slide 20 Introduction to facilitative skills nov 11, 2013 adlt 675 Slide 21 Introduction to facilitative skills nov 11, 2013 adlt 675 Slide 22
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Introduction to facilitative skills nov 11, 2013 adlt 675

  1. 1. Introduction to Facilitation ADLT 675 TiME Program
  2. 2. Increasing effectiveness as a facilitator is NOT New strategies and techniques
  3. 3. Instead, it involves internal work to explore the core values and assumptions that guide our actions
  4. 4. Developing Skills as a Group Facilitator
  5. 5. What is group facilitation?
  6. 6. Choosing Among Facilitator Roles
  7. 7. Key Features of the Skilled Facilitator Approach
  8. 8. A Group Effectiveness Model
  9. 9. Mental Models
  10. 10. Rules Governing Theories-in-Use From the work of Chris Argyris & Donald Schön, 1974
  11. 11. Model I Behaviors (unilateral control)
  12. 12. Model II Behaviors (mutual learning)
  13. 13. Nine Ground Rules for Effective Groups
  14. 14. ADVOCACY Te llin High g Testing: Low “Here’s what I say, “What do you think of it?” Asserting: “Here’s what I say and here’s why I say it.” An artist’s pallet of Advocacy and Inquiry Explaining: “here’s how the world works and why I can see it that way.” INQUIRY High
  15. 15. ADVOCACY High Clarifying: “What is the question we are trying to answer?” Interviewing: Exploring others’ points of view, and the reasons behind them Low INQUIRY As i ng k High
  16. 16. ADVOCACY High Bystanding: Making comments which pertain to the group process, but not to content. Sensing: Watching the s Ob conversation flow without saying much, but keenly aware of all that transpires er g vin Low INQUIRY High
  17. 17. ADVOCACY g tin INQUIRY er a Low Genuinely curious, makes reasoning explicit, asks others about assumptions n Ge High Skillful Dialogue (Balancing Advocacy and Inquiry): Dialogue: Suspend all Assumptions, creating a “container” in which collective thinking can emerge. High
  18. 18. Dysfunctional Forms of Advocacy and Inquiry Dictating: “Here’s what I say, and never mind why.” ADVOCACY (Dysfunctional) Politicking: Giving the impression of balancing advocacy and inquiry, while being close-minded (Dysfunctional) Withdrawing: Mentally Checking out of the room, and not paying attention (Dysfunctional) INQUIRY Interrogating: “Why can’t you see that your point of view is wrong?” (Dysfunctional)
  19. 19. ng lli e T Asserting Explaining Skillful Dialogue (Balancing Advocacy and Inquiry) Dialogue Bystanding Clarifying Sensing s Ob Interviewing ing sk A er vin g Low i ng at er ADVOCACY Testing n Ge High INQUIRY High
  20. 20. Ladder of Inference  Take action base on belief  Adopt beliefs  Draw conclusions  Make assumptions  Add meanings  Select data  Observable data and experience
  21. 21. How Do You Apply the Ladder of Inference by Using Advocacy and inquiry? Walk “Down” the Ladder
  22. 22. Writing a Left-Hand Column Case Describe the situation in one short paragraph  Create two columns on a page  Reflect on the What was said What I thought in the but did not say case study conversation  Share it with a reviewer 
  • TrishDyck

    Feb. 13, 2019
  • StephenBerkeley

    Jun. 19, 2017

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