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Job Descriptions…
The Driving Force Behind Successful
   Compensation and Performance
                      Management
                   presented by Don Berman
Why Job Descriptions Lag Behind
• People think of them as documents/paper
• No one person can complete them
    – HR knows how to write them
    – Managers/Stakeholders know the
      details of the job
• People don’t know where to start
    – Especially for new Jobs
    – Lack of content
• No Structured way to go about it
    – Different formats/focus
• Everything else is more important
    – Recruiting, Performance Reviews,
      Compensation, Market Pricing
      Despite the fact that none of these can be done well without an effective Job Description
• No Urgency (until you need to hire someone)
About This Presentation
• Not Ivory Tower
• Samples of what our clients are doing
   – Components they are using
   – Processes they embrace
   – Screenshots/JD snippets for context from
We See Job Descriptions Differently
• Job Descriptions
   – Cater to the lowest common denominator
   – Consist of blocks of dense, opaque text
• Job Description Repository
   – Leverages conversations with Stakeholders
       • Collects all the info you need
       • Controls who can see what
   – Provides information to those that need it
       • Folks in other roles, hiring managers, recruiters, OD
       • Other systems: ATS, Performance Management, HRMS
   – Turn blocks of text into Data Points
       • That you can search/query/interface with other systems

• Change the way you think about Job Descriptions
What Areas Impact Job Descriptions?

                                         ADA/Accommodation
                                         FLSA Determination
                        Career Pathing
                                                              Compensation Plans
                          Succession
                                                               Salary Structure
                           Training




        Performance
        Management                                                                 Corporate Culture
       System/Process




 ATS/Recruiting                             Job                                             Future Plans
    Process
                                         Description
Agenda
• Motivation and Retention
• Understanding the Job
• Intersection between             Job Description
                                     Repository

                             Essential Functions               Base Comp Data
                             Competencies                      Market Data
                             Job Requirements                  Internal Equity
                             JD Access/Signoff                 Job Evaluation



                                             Calibration
                                             Salary History
                                             Current/Past Reviews
                 Performance                                         Compensation
                 Management                                          Management


                   Data                          and                             Process
Impact on Motivation and Retention

• When an employee is satisfied with their job, they are more
  likely to be motivated to reach performance goals and see a
  future with your company
• A well-written job description sets an employee up for success
  by outlining their responsibilities and the parameters of their
  position
• Job descriptions also show how an employee's position
  contributes to the mission, goals and objectives of the
  organization




                   © 2012 HRTMS, Inc. All Rights Reserved www.hrtms.com
Impact on Motivation and Retention




   JOB DESCRIPTIONS:                                              COMPENSATION:
                                 PERFORMANCE:                                             JOB SATISFACTIOIN
 Written to show how job                                            Adequate
 contributes to company      Clear direction, personal                                      MOTIVATION
                                                              compensation, recognition
  goals, objectives (how     growth, communication                                           RETENTION
                                                                     for effort
  they fit into the bigger
          picture)




                               © 2012 HRTMS, Inc. All Rights Reserved www.hrtms.com
Understanding the Job
The job as it relates to the Individual:                 Job Descriptions

• Of course, understanding the Job is essential to:
   – Finding the right talent to acquire
   – Evaluating those that are in the job        Performance
                                                 Management
                                                                     Compensation
                                                                     Management

   – Retaining those who perform
Understanding the Job

 Scope
But what about understanding the impact the job has on your
Company
   –   Freedom to Act
   –   Problem Complexity
   –   Impact
   –   Budget Responsibility
   –   Financial Responsibility
Understanding the Job

Factors that INHIBIT a thorough understanding
of the job:
• In most Companies The Job Description is a Document, often
  leading to confusion as to the current version
• Job Descriptions are only consulted:
   – During the hiring process
   – At Review time (Sometimes)
Understanding the Job

Factors that ENCOURAGE a thorough
understanding of the job:
• Collaboration
• Sharing Content
• Understanding Corporate Vision
Understanding the Job
Collaboration
• Is the key to effective job descriptions because the knowledge needed is
  embedded in multiple Stakeholders:
    –   Employees
    –   Managers or other SMEs
    –   Upper-level Managers
    –   HR Generalists
    –   Compensation
• Participants make changes and view via “track changes” paradigm
Understanding the Job

Sharing Content
• Sources of Content
   – Stakeholders
   – Client Job Descriptions
   – HRTMS Content Library
• Content Applied to
   –   Summary
   –   Essential Function
   –   Competencies
   –   Less often, Qualifications
Understanding the Job

Supporting Corporate Vision
• Job Descriptions can aid in supporting corporate:
   –   Culture
   –   Mission
   –   Vision
   –   Goals
Job Descriptions and Performance

                                                        Job Descriptions



• Job Descriptions and productivity
• Job Descriptions and motivation               Performance         Compensation
                                                Management          Management
• Job Descriptions and consistency
   – Evaluate employees on Key Components
   – Normalize process across Jobs/Performance/Compensation
JD and Performance

Job Descriptions and Productivity
Focus employees on Essential Functions and key performance
measures by:
   – Accessing their own Job Description
     at any time.
JD and Performance

Job Descriptions and Motivation
Focus on motivation by providing:
   – Ability to Search/Browse for jobs they are interested in
   – Publish Career Path Details
JD and Performance

Job Descriptions and Consistency
Key Components from their Job Descriptions flow through to
Performance Reviews
   – Competencies
JD and Performance

Job Descriptions and Consistency
Key Components from their Job Descriptions flow through to
Performance Reviews
   – Essential Functions
JD and Performance

Job Descriptions and Consistency
Key Components from their Job Descriptions flow through to
Performance Reviews
   – Job Requirements
JD and Performance

    Job Descriptions and Consistency
Normalize Process across Jobs/Performance/Compensation
•    Employees signoff on job descriptions to indicate their understanding/ acceptance
JD and Performance

Job Descriptions and Consistency
Normalize Process across Jobs/Performance/Compensation
•   Managers and Comp have instant access during Compensation Management Process:
     – To All Performance Review
     – And Salary History
JD and Performance

Job Descriptions and Consistency
Normalize Process across Jobs/Performance/Compensation
• So in context with Peers:
      • Outlier Reviews can be Identified and corrected
      • Reviews are calibrated and aligned with compensation
Job Descriptions and Compensation
• A robust detailed Job Description is the one
  common component needed to :                                Job Descriptions

   – Level Jobs in your Organization
   – Market price jobs
   – Insure fair, competitive compensation plans to   Performance
                                                      Management
                                                                          Compensation
                                                                          Management
      attract and retain top talent
• Job Description Repository is perfect place to:
   – Show Base Comp information
   – Integrate Market Data
   – Identify Internal Equity Comparisons
• As well as:
   – Implement a Point Factor Job Evaluation System
JD and Compensation

Show Base Compensation Info
• Store FLSA Determination Info
Show Base Compensation Info
• Keep a Record of Historical Job Descriptions
   – Defend Hiring Decisions
   – Protect yourself against Regulatory Audit
JD and Compensation

Show Base Compensation Info
• Base Compensation Info
   – EEO
   – Range Information
JD and Compensation

Integrate Market Data
• The most important requirement to effectively Market price a
  job is an accurate and up to date Job Description
• Once Jobs are priced the results can be stored in the Job
  Description Repository for compensation department only
JD and Compensation

Identify Internal Equity Comparisons
• Pull comparable jobs from the Repository:
JD and Compensation

Implement a Point Factor Job Evaluation System
• Capture factors:
   – Your internally developed Factors
   – Externally Developed: Hay, IPEs
JD and Compensation

Implement a Point Factor Job Evaluation System
• Analyze Factors
   – To Level and Grade Jobs
Wrap up                                                                Job Descriptions




If you stop thinking of a Job Description as                    Performance         Compensation
being limited by the restrictions imposed by                    Management          Management


documents:
   – You’ll see that a Job Description Repository can:
       • Not only drive Performance and Compensation
       • But Recruiting, succession, training as well
       • Job Descriptions are the logical centerpiece of your Talent management
         Landscape
What did we miss?
• Please use the survey at the end so we can deliver the
  information in an upcoming Event
Questions
How To Contact Us

               Don Berman
             don@hrtms.com

                  Bill Rost
             Brost@hrtms.com


            919.351.JOBS (5627)
             www.hrtms.com

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Job Descriptions - The Driving Force Behind Successful Compensation and Performance Management

  • 1. Job Descriptions… The Driving Force Behind Successful Compensation and Performance Management presented by Don Berman
  • 2. Why Job Descriptions Lag Behind • People think of them as documents/paper • No one person can complete them – HR knows how to write them – Managers/Stakeholders know the details of the job • People don’t know where to start – Especially for new Jobs – Lack of content • No Structured way to go about it – Different formats/focus • Everything else is more important – Recruiting, Performance Reviews, Compensation, Market Pricing Despite the fact that none of these can be done well without an effective Job Description • No Urgency (until you need to hire someone)
  • 3. About This Presentation • Not Ivory Tower • Samples of what our clients are doing – Components they are using – Processes they embrace – Screenshots/JD snippets for context from
  • 4.
  • 5. We See Job Descriptions Differently • Job Descriptions – Cater to the lowest common denominator – Consist of blocks of dense, opaque text • Job Description Repository – Leverages conversations with Stakeholders • Collects all the info you need • Controls who can see what – Provides information to those that need it • Folks in other roles, hiring managers, recruiters, OD • Other systems: ATS, Performance Management, HRMS – Turn blocks of text into Data Points • That you can search/query/interface with other systems • Change the way you think about Job Descriptions
  • 6. What Areas Impact Job Descriptions? ADA/Accommodation FLSA Determination Career Pathing Compensation Plans Succession Salary Structure Training Performance Management Corporate Culture System/Process ATS/Recruiting Job Future Plans Process Description
  • 7. Agenda • Motivation and Retention • Understanding the Job • Intersection between Job Description Repository Essential Functions Base Comp Data Competencies Market Data Job Requirements Internal Equity JD Access/Signoff Job Evaluation Calibration Salary History Current/Past Reviews Performance Compensation Management Management Data and Process
  • 8. Impact on Motivation and Retention • When an employee is satisfied with their job, they are more likely to be motivated to reach performance goals and see a future with your company • A well-written job description sets an employee up for success by outlining their responsibilities and the parameters of their position • Job descriptions also show how an employee's position contributes to the mission, goals and objectives of the organization © 2012 HRTMS, Inc. All Rights Reserved www.hrtms.com
  • 9. Impact on Motivation and Retention JOB DESCRIPTIONS: COMPENSATION: PERFORMANCE: JOB SATISFACTIOIN Written to show how job Adequate contributes to company Clear direction, personal MOTIVATION compensation, recognition goals, objectives (how growth, communication RETENTION for effort they fit into the bigger picture) © 2012 HRTMS, Inc. All Rights Reserved www.hrtms.com
  • 10. Understanding the Job The job as it relates to the Individual: Job Descriptions • Of course, understanding the Job is essential to: – Finding the right talent to acquire – Evaluating those that are in the job Performance Management Compensation Management – Retaining those who perform
  • 11. Understanding the Job Scope But what about understanding the impact the job has on your Company – Freedom to Act – Problem Complexity – Impact – Budget Responsibility – Financial Responsibility
  • 12. Understanding the Job Factors that INHIBIT a thorough understanding of the job: • In most Companies The Job Description is a Document, often leading to confusion as to the current version • Job Descriptions are only consulted: – During the hiring process – At Review time (Sometimes)
  • 13. Understanding the Job Factors that ENCOURAGE a thorough understanding of the job: • Collaboration • Sharing Content • Understanding Corporate Vision
  • 14. Understanding the Job Collaboration • Is the key to effective job descriptions because the knowledge needed is embedded in multiple Stakeholders: – Employees – Managers or other SMEs – Upper-level Managers – HR Generalists – Compensation • Participants make changes and view via “track changes” paradigm
  • 15. Understanding the Job Sharing Content • Sources of Content – Stakeholders – Client Job Descriptions – HRTMS Content Library • Content Applied to – Summary – Essential Function – Competencies – Less often, Qualifications
  • 16. Understanding the Job Supporting Corporate Vision • Job Descriptions can aid in supporting corporate: – Culture – Mission – Vision – Goals
  • 17. Job Descriptions and Performance Job Descriptions • Job Descriptions and productivity • Job Descriptions and motivation Performance Compensation Management Management • Job Descriptions and consistency – Evaluate employees on Key Components – Normalize process across Jobs/Performance/Compensation
  • 18. JD and Performance Job Descriptions and Productivity Focus employees on Essential Functions and key performance measures by: – Accessing their own Job Description at any time.
  • 19. JD and Performance Job Descriptions and Motivation Focus on motivation by providing: – Ability to Search/Browse for jobs they are interested in – Publish Career Path Details
  • 20. JD and Performance Job Descriptions and Consistency Key Components from their Job Descriptions flow through to Performance Reviews – Competencies
  • 21. JD and Performance Job Descriptions and Consistency Key Components from their Job Descriptions flow through to Performance Reviews – Essential Functions
  • 22. JD and Performance Job Descriptions and Consistency Key Components from their Job Descriptions flow through to Performance Reviews – Job Requirements
  • 23. JD and Performance Job Descriptions and Consistency Normalize Process across Jobs/Performance/Compensation • Employees signoff on job descriptions to indicate their understanding/ acceptance
  • 24. JD and Performance Job Descriptions and Consistency Normalize Process across Jobs/Performance/Compensation • Managers and Comp have instant access during Compensation Management Process: – To All Performance Review – And Salary History
  • 25. JD and Performance Job Descriptions and Consistency Normalize Process across Jobs/Performance/Compensation • So in context with Peers: • Outlier Reviews can be Identified and corrected • Reviews are calibrated and aligned with compensation
  • 26. Job Descriptions and Compensation • A robust detailed Job Description is the one common component needed to : Job Descriptions – Level Jobs in your Organization – Market price jobs – Insure fair, competitive compensation plans to Performance Management Compensation Management attract and retain top talent • Job Description Repository is perfect place to: – Show Base Comp information – Integrate Market Data – Identify Internal Equity Comparisons • As well as: – Implement a Point Factor Job Evaluation System
  • 27. JD and Compensation Show Base Compensation Info • Store FLSA Determination Info
  • 28. Show Base Compensation Info • Keep a Record of Historical Job Descriptions – Defend Hiring Decisions – Protect yourself against Regulatory Audit
  • 29. JD and Compensation Show Base Compensation Info • Base Compensation Info – EEO – Range Information
  • 30. JD and Compensation Integrate Market Data • The most important requirement to effectively Market price a job is an accurate and up to date Job Description • Once Jobs are priced the results can be stored in the Job Description Repository for compensation department only
  • 31. JD and Compensation Identify Internal Equity Comparisons • Pull comparable jobs from the Repository:
  • 32. JD and Compensation Implement a Point Factor Job Evaluation System • Capture factors: – Your internally developed Factors – Externally Developed: Hay, IPEs
  • 33. JD and Compensation Implement a Point Factor Job Evaluation System • Analyze Factors – To Level and Grade Jobs
  • 34. Wrap up Job Descriptions If you stop thinking of a Job Description as Performance Compensation being limited by the restrictions imposed by Management Management documents: – You’ll see that a Job Description Repository can: • Not only drive Performance and Compensation • But Recruiting, succession, training as well • Job Descriptions are the logical centerpiece of your Talent management Landscape
  • 35. What did we miss? • Please use the survey at the end so we can deliver the information in an upcoming Event
  • 37. How To Contact Us Don Berman don@hrtms.com Bill Rost Brost@hrtms.com 919.351.JOBS (5627) www.hrtms.com

Editor's Notes

  1. Don’t be limited by the document.
  2. Don’t be limited by the document.
  3. Don’t be limited by the document.
  4. Don’t be limited by the document.
  5. Don’t be limited by the document.