This webinar by Expedia Media Solutions reveals its 2016 Path to Purchase study on the key touch points that impact decisions for travelers.
The purchase path of today's traveler is anything but linear.
Multi-device usage and its impact on content consumption and booking behavior continues to evolve, providing travelers with more options than ever before and a complex research and booking path.
What factors along this path influence their ultimate purchase decisions and how can travel marketers more effectively reach consumers at these critical points?
Expedia Media Solutions has released its latest Path to Purchase study (bit.ly/travelers-path-to-purchase), which explores these influential touch points that impact purchase decisions for American, Canadian, and British travelers.
The webinar covers:
Desktop and mobile usage trends across the purchase path
Factors influencing destination selection
Resources utilized during the pre-booking window
Advertising effectiveness by channel and purchase phase
Panelists for our webinar are:
Matthew Reichek, Global Vice President, Product & Analytics, Expedia Media Solutions
Sean O'Neill, Moderator & Editor in Chief, Tnooz
Gene Quinn, Producer & Co-founder, Tnooz
This webinar took place on Thursday, 15 December 2016.
6. MATTHEW REICHEK
Vice President, Product & Analytics
Expedia Media Solutions
5 years at Expedia, Inc.
Experience: Lead analytics, business intelligence,
advertising product development and portfolio
integration across the Expedia, Inc. suite of travel
brands for the media business
Fun Fact: I was in a West African dance troupe in
college and actually got paid a few times to
perform at other colleges
16. 16
31% 20%
37%
54%
32%
26%
Apr-2015 Apr-2016
28% 25%
28% 30%
44% 45%
Apr-2015 Apr-2016
46% 36%
27%
29%
27%
35%
Apr-2015 Apr-2016
MOBILE-ONLY
Data Source: comScore Media Metrix Multi-Platform Media Trend Reporting, UK, US, CA, April 2015-April 2016 data, Share of
Total Digital Travel Users.
DESKTOP USAGE BY DIGITAL TRAVELERS SHRINKING
IN FAVOR OF MOBILE & MULTI-DEVICE
MULTI-DEVICE
DESKTOP ONLY
18. 18
0
200
400
600
800
1,000
1,200
1,400
1,600
1,800
Jan-15 Feb-15 Mar-15 Apr-15 May-15 Jun-15 Jul-15 Aug-15 Sep-15 Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16
Data Source: comScore Media Metrix Multi-Platform Media Trend Reporting, UK, January 2015 – May 2016 data, Total Minutes.
MORE MINUTES STILL SPENT ENGAGING WITH
TRAVEL CONTENT ON DESKTOP
BUT MOBILE IS TRENDING UPWARDS
MM
19. 19
0
1,000
2,000
3,000
4,000
5,000
6,000
Jan-2015 Feb-2015 Mar-2015 Apr-2015 May-2015 Jun-2015 Jul-2015 Aug-2015 Sep-2015 Oct-2015 Nov-2015 Dec-2015 Jan-2016 Feb-2016 Mar-2016 Apr-2016
Data Source: comScore Media Metrix Multi-Platform Media Trend Reporting, US, January 2015 – April 2016 data, Total Minutes.
MORE MINUTES ARE SPENT ENGAGING WITH
TRAVEL CONTENT ON MOBILE DEVICES
THAN ON DESKTOP
MM
20. 20
0
100
200
300
400
500
600
700
800
Jan-15 Feb-15 Mar-15 Apr-15 May-15 Jun-15 Jul-15 Aug-15 Sep-15 Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16
Data Source: comScore Media Metrix Multi-Platform Media Trend Reporting, CA, January 2015 – May 2016 data, Total Minutes.
MORE MINUTES ARE STILL SPENT ENGAGING
WITH TRAVEL CONTENT ON DESKTOP
THAN ON MOBILE
MM
29. 33…
21%
17%
15%
10%
2%3%
OTA Travel Information Accomodations Airline Ground/Rail/Auto/Bus DMO Other
33%
26%
17%
13%
4%
3% 4%
OTAS HAVE THE MOST ENGAGEMENT
OF TRAVEL SITE CATEGORIES THROUGHOUT BOOKING PATH
29
32%
21%
16%
15%
9%
2%
5%
Total Visits Share
Throughout 45 Day Path to Booking
Data Source: comScore UK, US, CA Desktop Panels, Custom Path to Booking Visitation Analysis, Share of Total Visits,
Online Travel Booker Segment: Dec ’15 – Feb ’16
OTA OTA OTA