SlideShare a Scribd company logo
1 of 42
flickr.com/photos/roboppy/64673871
Typical site

           online corporate communications                                                word of mouse

    online          performance
                                         content                 user centered listings
 advertising &        based ads
                                        networking                 (organic search)
      PR            (paid search)                                                           Awareness
                                                                                             referrals
   offline                          website                             social media
communications
                      landing pages
                                                                       social content
  traditional
 advertising &                          engagement content
                      brochureware                                                             Peer
      PR                                                                                  recommendations
                                                                      user engagement


                                              conversion mechanisms
                                                                                             Authority
                                      customer relationship management                    recommendations
traditional sales
                                                  touch pieces

                              retention               user        trusted advisor           Reputation
custom service                programs              requests         requests              Management
Typical site

           online corporate communications                                                        word of mouse

    online          performance
                                         content                 user centered listings
 advertising &        based ads
                                        networking                 (organic search)
      PR            (paid search)                                                                    Awareness
                                                                                                      referrals
   offline                          website                             social media
communications
                      landing pages
                                                                       social content
  traditional
 advertising &                          engagement content
                      brochureware                                                                        Peer
      PR                                                                                          recommendations
                                                                      user engagement


                                              conversion mechanisms
                                                                                                      Authority
                                      customer relationship management                            recommendations
traditional sales
                                                  touch pieces

                              retention               user        trusted advisor                    Reputation
custom service                programs              requests         requests                       Management
                                                                                          flickr.com/photos/wwworks/864731205/
Advertising doesn’t work




               •   Ads have become noise
               •   Media dilution
               •   Ad circumvention
               •               search
                   People don’t trust corporate
                   communications
                               engines
Search optimized sites

           online corporate communications                                                word of mouse

    online          performance
                                         content                 user centered listings
 advertising &        based ads
                                        networking                 (organic search)
      PR            (paid search)                                                           Awareness
                                                                                             referrals
   offline                          website                             social media
communications
                      landing pages
                                                                       social content
  traditional
 advertising &                          engagement content
                      brochureware                                                             Peer
      PR                                                                                  recommendations
                                                                      user engagement


                                              conversion mechanisms
                                                                                             Authority
                                      customer relationship management                    recommendations
traditional sales
                                                  touch pieces

                              retention               user        trusted advisor           Reputation
custom service                programs              requests         requests              Management
Why search engine marketing works



              •   Its where most people go to look
              •   Specific searches (longtail)
              •   Identified need
              •   All steps of the buying cycle



             Google processes over
             1 billion searches a day
Give her all we got




                              flickr.com/photos/mario_groleau



flickr.com/photos/jurvetson
Engagement

           online corporate communications                                                word of mouse

    online          performance
                                         content                 user centered listings
 advertising &        based ads
                                        networking                 (organic search)
      PR            (paid search)                                                           Awareness
                                                                                             referrals
   offline                          website                             social media
communications
                      landing pages
                                                                       social content
  traditional
 advertising &                          engagement content
                      brochureware                                                             Peer
      PR                                                                                  recommendations
                                                                      user engagement


                                              conversion mechanisms
                                                                                             Authority
                                      customer relationship management                    recommendations
traditional sales
                                                  touch pieces

                              retention               user        trusted advisor           Reputation
custom service                programs              requests         requests              Management
Why engagement content & social media work




“      Produce great stuff and people will come to




                                                                                                    ”
       you, produce really great stuff and your
       customers will share and disseminate your
       message for you.
                                                search
                                                engines
                                                      Ann Handley & CC Chapman
         Content Rules: How to Create Killer Blogs, Podcasts, Videos, Ebooks, Webinars (and More)
                                                  That Engage Customers and Ignite Your Business
Turbo supercharge your site

                                      [TODO]




flickr.com/photos/jerbec/4251847627
mo traffic, mo traffic, mo traffic




                                               Social

                                     search    Search
                                               Synergy

                                     engines
flickr.com/photos/patersor/3036321072/1




     Content is king?
interrupt and repeat                                  delight and engage




http://www.flickr.com/photos/wwworks/864731205   flickr.com/photos/38659937@N06/5752344624/
you are a publisher




“      All companies, no matter what the size, must
       start to think more like publishers than every
       before. Consumer behavior has changed




                                                               ”
                             search
       drastically over the past few years. Customers
       are more accepting of content from “non-media”

                             engines
       sites and the barriers to publishing are now
       non-existent.

                                                 Joe Pulizzi
                                 Get Content Get Customers
you are a content marketer




“      The single most important thing most Web sites




                                                               ”
       can offer to their users is content that those
       users will find valuable.

                             search
                             engines
                                                Jesse Garret
                             The Elements of User Experience
process




Planning     Create         Promote
• Results    • Writing /    • SEO
• Audience     producing    • Social
• Topics     • Styling        media
             • Publishing
Results modeling: brainstorm



           increase bike         The site should       Reduce routine   Staff should be
               sales            have a clean and        customer call   able to add and
                                professional look     inquires by 50%     edit content



               become a          Be more viral        Sell more bike      Expand our
          recognized leader                           repair services   digital footprint
          in the local biking
              community


             Show the              To increase        Sell more bikes   Get 500 “Likes”
          pictorial history     traffic to the site        online        on Facebook
          of results bikes



          The site should         Increase bike         Double our      Visitors should be
          be intuitive and      rentals by 100%         mailing list    able to find what
          easy to navigate                                               they want in no
                                                                        more than 3 clicks
Defining results

                               Content should have goals
                                         that support the
                                                site goals




flickr.com/photos/pochacco20
User role modeling: brainstorm



          local newspaper    people from out    bike shoppers        job seekers
                                of town




           sports blogger         fans           person who        new mom/parent
                                               wants to upgrade
                                                  their bike



             website              staff        competitive rider    casual bikers
           administrator




          hotels that need   new bike rider      bike owners         tour guide
          bikes for guests
User role modeling: consolidate & refine


               enthusiasts         shoppers             staff




             local newspaper     bike shoppers          staff

              sports blogger    new mom/parent        website
                                                    administrator
                   fans           person who
                                wants to upgrade
                                   their bike



                 renters            owners          job seekers




               tour guide         bike owners       job seekers

             people from out      casual bikers
                of town
                                 new bike rider
             hotels that need
             bikes for guests   competitive rider
User role modeling: define

               Demographics
     owners    •   Age: 25-55
               •   Gender: 65% male
               •   Location: within 10 miles of store


               Psychographics
               •   Active lifestyle
               •   Prefers being outdoors
               •   Green


               Behavioral
               •   Significant web usage including search engines and social media
               •   Research purchases online before buying
               •   Significant use of mobile devices

               Brand
               •   Custom service is significant driver for brand loyalty
               •   Likely to buy again from same store. Typically 1 bike every 4 years.

               Site
               •   Proficient web user
               •   Likely to have high speed internet access
User role modeling: personas


     renter
User role modeling: prioritize




              Primary        Secondary         Tertiary
               shoppers          enthusiasts   job seekers




               renters              staff




               owners
Topics

         Audience driven
         • Modeling
         • Ask
         • Monitor
            • Social media
            • Search

         Author/staff driven
         • Passions
         • Recent projects


         Organization driven
         • News and events
         • Success stories
Writing




          Blend the art of story telling (literature)
          with the science of reporting (journalism)

          Be human

          Share or solve; don’t shill

          Delight and suprise
promote



                recommended
                     champions


                   preferred
                  loyalty & goodwill


            finding        awareness
          Search engines     social media
paid



organic
Add a user




             search
             engines
seo magic formula


                       great
                    architecture




                       great         great
                                   rankings
                     backlinks




                       great
                      content
content workflow

  topic driven                                                                                                keyword driven

             organization                                                                                                          relevance
   author                                                                                                       popularity




            user                                                                                                             competition




                                        keyword                                        keyword
                                        research                                       research



       topics                                                                                                     keywords

                            content                                                               content
                            authoring                                                             authoring

                                                     content              content
                                                   optimization         optimization




                                                                  promotion
site keyword research




                                 research
  brainstorm                                     expanded               targeted
                  seed        •lateral phrases               evaluate
   keywords                                       keyword               keyword
               keyword list   •search volume                relevancy
    phrases                                         list                   list
                              •competitiveness
page keyword research




                                             research
      determine                                         targeted keyword
   main keywords   content keyword   •lateral phrases
                                                                +
    from content         list        •search volume
                                                            modifiers
                                     •competitiveness
content optimization


                       page title

                       • 40 – 70 characters
                       • use target keyword phrase at least one time

                       body

                       • 200 – 800 words
                       • include target keyword phrase 2 – 4 times
                       • keyword phrase prominence > 50%

                       meta description

                       • 10 – 25 words

                       meta keywords

                       • 1 – 15 phrases
all-in-one optimization kit




                 SEO Tools
keyword clustering
all-in-one results oriented website




                   A results oriented website in a box*
                   *box not included

                   For organizations age 0 to 150

                   Super secret D7 version:
                   http://apps.leveltendesign.com
thank you!




             Tom McCracken
             LevelTen Interactive
             Director

             Phone: 214.887.8586
             Email: tom@leveltendesign.com
             Twitter: @levelten_tom
             Blog: leveltendesign.com/blog/tom
             LinkedIn: linkedin.com/in/tommccracken

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Content optimization & SEO: secret weapons for driving traffic and engaging visitors

  • 1.
  • 3. Typical site online corporate communications word of mouse online performance content user centered listings advertising & based ads networking (organic search) PR (paid search) Awareness referrals offline website social media communications landing pages social content traditional advertising & engagement content brochureware Peer PR recommendations user engagement conversion mechanisms Authority customer relationship management recommendations traditional sales touch pieces retention user trusted advisor Reputation custom service programs requests requests Management
  • 4. Typical site online corporate communications word of mouse online performance content user centered listings advertising & based ads networking (organic search) PR (paid search) Awareness referrals offline website social media communications landing pages social content traditional advertising & engagement content brochureware Peer PR recommendations user engagement conversion mechanisms Authority customer relationship management recommendations traditional sales touch pieces retention user trusted advisor Reputation custom service programs requests requests Management flickr.com/photos/wwworks/864731205/
  • 5. Advertising doesn’t work • Ads have become noise • Media dilution • Ad circumvention • search People don’t trust corporate communications engines
  • 6. Search optimized sites online corporate communications word of mouse online performance content user centered listings advertising & based ads networking (organic search) PR (paid search) Awareness referrals offline website social media communications landing pages social content traditional advertising & engagement content brochureware Peer PR recommendations user engagement conversion mechanisms Authority customer relationship management recommendations traditional sales touch pieces retention user trusted advisor Reputation custom service programs requests requests Management
  • 7. Why search engine marketing works • Its where most people go to look • Specific searches (longtail) • Identified need • All steps of the buying cycle Google processes over 1 billion searches a day
  • 8. Give her all we got flickr.com/photos/mario_groleau flickr.com/photos/jurvetson
  • 9. Engagement online corporate communications word of mouse online performance content user centered listings advertising & based ads networking (organic search) PR (paid search) Awareness referrals offline website social media communications landing pages social content traditional advertising & engagement content brochureware Peer PR recommendations user engagement conversion mechanisms Authority customer relationship management recommendations traditional sales touch pieces retention user trusted advisor Reputation custom service programs requests requests Management
  • 10. Why engagement content & social media work “ Produce great stuff and people will come to ” you, produce really great stuff and your customers will share and disseminate your message for you. search engines Ann Handley & CC Chapman Content Rules: How to Create Killer Blogs, Podcasts, Videos, Ebooks, Webinars (and More) That Engage Customers and Ignite Your Business
  • 11. Turbo supercharge your site [TODO] flickr.com/photos/jerbec/4251847627
  • 12. mo traffic, mo traffic, mo traffic Social search Search Synergy engines
  • 14. interrupt and repeat delight and engage http://www.flickr.com/photos/wwworks/864731205 flickr.com/photos/38659937@N06/5752344624/
  • 15. you are a publisher “ All companies, no matter what the size, must start to think more like publishers than every before. Consumer behavior has changed ” search drastically over the past few years. Customers are more accepting of content from “non-media” engines sites and the barriers to publishing are now non-existent. Joe Pulizzi Get Content Get Customers
  • 16. you are a content marketer “ The single most important thing most Web sites ” can offer to their users is content that those users will find valuable. search engines Jesse Garret The Elements of User Experience
  • 17. process Planning Create Promote • Results • Writing / • SEO • Audience producing • Social • Topics • Styling media • Publishing
  • 18. Results modeling: brainstorm increase bike The site should Reduce routine Staff should be sales have a clean and customer call able to add and professional look inquires by 50% edit content become a Be more viral Sell more bike Expand our recognized leader repair services digital footprint in the local biking community Show the To increase Sell more bikes Get 500 “Likes” pictorial history traffic to the site online on Facebook of results bikes The site should Increase bike Double our Visitors should be be intuitive and rentals by 100% mailing list able to find what easy to navigate they want in no more than 3 clicks
  • 19. Defining results Content should have goals that support the site goals flickr.com/photos/pochacco20
  • 20. User role modeling: brainstorm local newspaper people from out bike shoppers job seekers of town sports blogger fans person who new mom/parent wants to upgrade their bike website staff competitive rider casual bikers administrator hotels that need new bike rider bike owners tour guide bikes for guests
  • 21. User role modeling: consolidate & refine enthusiasts shoppers staff local newspaper bike shoppers staff sports blogger new mom/parent website administrator fans person who wants to upgrade their bike renters owners job seekers tour guide bike owners job seekers people from out casual bikers of town new bike rider hotels that need bikes for guests competitive rider
  • 22. User role modeling: define Demographics owners • Age: 25-55 • Gender: 65% male • Location: within 10 miles of store Psychographics • Active lifestyle • Prefers being outdoors • Green Behavioral • Significant web usage including search engines and social media • Research purchases online before buying • Significant use of mobile devices Brand • Custom service is significant driver for brand loyalty • Likely to buy again from same store. Typically 1 bike every 4 years. Site • Proficient web user • Likely to have high speed internet access
  • 23. User role modeling: personas renter
  • 24. User role modeling: prioritize Primary Secondary Tertiary shoppers enthusiasts job seekers renters staff owners
  • 25. Topics Audience driven • Modeling • Ask • Monitor • Social media • Search Author/staff driven • Passions • Recent projects Organization driven • News and events • Success stories
  • 26. Writing Blend the art of story telling (literature) with the science of reporting (journalism) Be human Share or solve; don’t shill Delight and suprise
  • 27. promote recommended champions preferred loyalty & goodwill finding awareness Search engines social media
  • 29. Add a user search engines
  • 30. seo magic formula great architecture great great rankings backlinks great content
  • 31. content workflow topic driven keyword driven organization relevance author popularity user competition keyword keyword research research topics keywords content content authoring authoring content content optimization optimization promotion
  • 32. site keyword research research brainstorm expanded targeted seed •lateral phrases evaluate keywords keyword keyword keyword list •search volume relevancy phrases list list •competitiveness
  • 33.
  • 34. page keyword research research determine targeted keyword main keywords content keyword •lateral phrases + from content list •search volume modifiers •competitiveness
  • 35.
  • 36. content optimization page title • 40 – 70 characters • use target keyword phrase at least one time body • 200 – 800 words • include target keyword phrase 2 – 4 times • keyword phrase prominence > 50% meta description • 10 – 25 words meta keywords • 1 – 15 phrases
  • 37.
  • 40.
  • 41. all-in-one results oriented website A results oriented website in a box* *box not included For organizations age 0 to 150 Super secret D7 version: http://apps.leveltendesign.com
  • 42. thank you! Tom McCracken LevelTen Interactive Director Phone: 214.887.8586 Email: tom@leveltendesign.com Twitter: @levelten_tom Blog: leveltendesign.com/blog/tom LinkedIn: linkedin.com/in/tommccracken

Editor's Notes

  1. Whenever I present I always like to get a feel for who is in the room.How many people here are owners of Drupal website?How many are builders of Drupal websites?How many are thinking about getting into Drupal?How many have done SEO on a Drupal site?How many people are new to Drupal SEO?How many people don’t even know what SEO is?
  2. Why do brick and mortars do sampling?How can we use a website to give people samples.
  3. If you want a successful website, you need to start thinking like a publisher.
  4. So we need to create content and we need content to connect with our users
  5. So we need to create content and we need content to connect with our users
  6. If you want a successful website, you need to start thinking like a publisher.
  7. So we need to create content and we need content to connect with our users
  8. Since most people are familiar with writing for humans, I will spend most of the time of this presentation on how integrate in promoting via the search engines.
  9. Content is King.But not any content, you need to be strategic with your content. You need to engage and attract with your content. That is what we are going to be talking about in this session, I will cover the basics about how to create content, but we will spend most of our time on the attract and engage part.
  10. Number of ads in a day
  11. If you want a successful website, you need to start thinking like a publisher.
  12. If you want a successful website, you need to start thinking like a publisher.
  13. If you want a successful website, you need to start thinking like a publisher.
  14. It powers some of the world’s top websites such as whitehouse.gov, The Economist and Examiner, all of Sony / BMG’s mission websites.
  15. So we need to create content and we need content to connect with our users
  16. It powers some of the world’s top websites such as whitehouse.gov, The Economist and Examiner, all of Sony / BMG’s mission websites.
  17. It powers some of the world’s top websites such as whitehouse.gov, The Economist and Examiner, all of Sony / BMG’s mission websites.
  18. It powers some of the world’s top websites such as whitehouse.gov, The Economist and Examiner, all of Sony / BMG’s mission websites.
  19. It powers some of the world’s top websites such as whitehouse.gov, The Economist and Examiner, all of Sony / BMG’s mission websites.
  20. It powers some of the world’s top websites such as whitehouse.gov, The Economist and Examiner, all of Sony / BMG’s mission websites.
  21. So we need to create content and we need content to connect with our users
  22. So we need to create content and we need content to connect with our users
  23. Photo: http://www.flickr.com/photos/soldiersmediacenter/397695157
  24. What is SEO? What is all the hub bub about? Its all about this box. This magically box that millions of people everyday query every day. The magic box comes back with an answer, actually millions of answers. SEO is about making sure that when people search for what our website is about that we come up not just as any answer, but one of the top answers.
  25. Since most people are familare with wr[photo: http://www.flickr.com/photos/mag3737/2940469019/]
  26. [photo: http://www.flickr.com/photos/billburris/2245430380/]
  27. [photo: http://www.flickr.com/photos/missnita/509719978/]
  28. [photo: http://www.flickr.com/photos/missnita/509719978/]