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Creative Emailing:
Getting through the clutter
@OpiaTalk
Third E-Mail Follow-Up
Multiple Choice Humor
@OpiaTalk
Hi, ___:
I’ve reached out a couple times with no response (honestly, it’s kept me up at night) so I wanted
to try something different.
Select the choice that applies for the lack of response:
A. You think I’m annoying. Well, at least my mom loves me and what I have to say. You, however,
cannot deny that I’ve been fairly informative up to this point.
B. You never received my previous emails. Not sure I believe you, because I’ve been rather
diligent. But to recap, we are OpiaTalk, you are Retailer X, and we help retailers just like retailer
convert organic traffic at 4-6x the industry average, plus drive opted-in leads. Oh, and we’re
pay-per-performance so we only make money when you do.
C. You are really, really busy. Totally understandable but keep in mind that even the president
has time to play golf. Less than 10 minutes with me won’t hurt.
If you’ve made it this far, hopefully you realize I’m trying to be funny (hopefully I succeeded or
this is really ... awkward). All jokes aside, I’d love time later this week to go over the demo I sent
you.
Looking forward to your response,
Dave
Subject: Re: Reaching Out From OpiaTalk
Hi Dave,
Ok- already ;)
How about a chat on next Friday after 10:30.
Thanks,
Response #1
@OpiaTalk
Response #2
@OpiaTalk
Subject: Re: Reaching Out From OpiaTalk
Ok	
  you	
  had	
  me	
  at	
  annoying.....	
  
My	
  apologies,	
  I	
  travel	
  50%	
  of	
  the	
  =me	
  and	
  receive	
  numerous	
  sales	
  inquiries	
  daily.	
  	
  
I	
  will	
  have	
  a	
  look	
  at	
  the	
  demo	
  and	
  follow	
  up	
  with	
  you	
  next	
  week.	
  	
  
Make	
  sure	
  you	
  call	
  your	
  mom	
  since	
  she	
  loves	
  you.	
  	
  
Best,	
  
Response #3
@OpiaTalk
Subject: Re: Reaching Out From OpiaTalk
alright you win we will talk. my answer is C and I don't play
golf. We can chat for 20 mins and if I'm interested we can
talk again after that, sound good?
Fourth E-Mail Follow-Up
Logo Interaction
@OpiaTalk
Hi, ____:
I have sent you 3 emails at this point (one I thought was fairly attention grabbing) and I haven’t
gotten a response yet. :(
I know what you’re probably thinking, “those automatically generated emails are really annoying
me”. Well, let me tell you that those are not automatically generated emails (and I certainly hope
they aren’t annoying), I write each one personally and with care.
To prove to you that this is the case, please enjoy this photo of me:
All jokes aside, I would love 10-15 minutes later this week or next week with you to go over OpiaTalk.
I hope to hear from you soon.
Dave
Dave,
You remind me of my favorite quote by Calvin Coolidge, “Nothing in the world
can take the place of persistence. Talent will not; nothing is more common
than unsuccessful men with talent. Genius will not; unrewarded genius is
almost a proverb. Education will not; the world is full of educated derelicts.
Persistence and determination alone are omnipotent....”
That being said, I am not in charge of SEO or SEM. I think you want to talk to
Jeff ____ or Kevin ____. My apologies but I thought I had sent that response to
one of your earlier emails. I suspect that was an oversight on my part.
Thanks and good luck,
Response #1
@OpiaTalk
Response #2
@OpiaTalk
Subject: RE: Reaching Out From OpiaTalk
Hi	
  Dave,
	
  
OK,	
  you	
  got	
  my	
  a,en/on.	
  Looks	
  like	
  you	
  have	
  a	
  great	
  product.	
  I	
  have	
  a	
  ques=on	
  
about	
  the	
  technical	
  part	
  and	
  how	
  it	
  might	
  integrate	
  with	
  our	
  Yahoo	
  store	
  and	
  order	
  
processing.	
  You	
  present	
  a	
  unique,	
  quickly-­‐expiring	
  code	
  to	
  use	
  for	
  a	
  discount.	
  Clearly	
  a	
  
great	
  reason	
  to	
  buy	
  and	
  uIer	
  urgency	
  for	
  great	
  conversion	
  rates.	
  How	
  does	
  our	
  
system	
  know	
  what	
  codes	
  to	
  accept	
  and	
  when	
  and	
  what	
  the	
  offer	
  is?
	
  
Thanks	
  for	
  your	
  persistence,	
  it	
  seems	
  like	
  it	
  could	
  be	
  a	
  great	
  tool!
Response #3
@OpiaTalk
Subject: RE: I miss us....
hahaha! you got me, this was pretty funny. I apologize for not responding, but it's been
quite busy the past few weeks. I am not in the office today, but I have time on wednesday
12-3pm if you want to send me an invite for a call. We can discuss how your company
may be able to help us.



thanks!
Takeaways
1. Be Persistent
2. Get Creative
3. Be Memorable
@OpiaTalk

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Enterprise Sales: How We Get A 15% Response Rate

  • 1. Creative Emailing: Getting through the clutter @OpiaTalk
  • 2. Third E-Mail Follow-Up Multiple Choice Humor @OpiaTalk
  • 3. Hi, ___: I’ve reached out a couple times with no response (honestly, it’s kept me up at night) so I wanted to try something different. Select the choice that applies for the lack of response: A. You think I’m annoying. Well, at least my mom loves me and what I have to say. You, however, cannot deny that I’ve been fairly informative up to this point. B. You never received my previous emails. Not sure I believe you, because I’ve been rather diligent. But to recap, we are OpiaTalk, you are Retailer X, and we help retailers just like retailer convert organic traffic at 4-6x the industry average, plus drive opted-in leads. Oh, and we’re pay-per-performance so we only make money when you do. C. You are really, really busy. Totally understandable but keep in mind that even the president has time to play golf. Less than 10 minutes with me won’t hurt. If you’ve made it this far, hopefully you realize I’m trying to be funny (hopefully I succeeded or this is really ... awkward). All jokes aside, I’d love time later this week to go over the demo I sent you. Looking forward to your response, Dave
  • 4. Subject: Re: Reaching Out From OpiaTalk Hi Dave, Ok- already ;) How about a chat on next Friday after 10:30. Thanks, Response #1 @OpiaTalk
  • 5. Response #2 @OpiaTalk Subject: Re: Reaching Out From OpiaTalk Ok  you  had  me  at  annoying.....   My  apologies,  I  travel  50%  of  the  =me  and  receive  numerous  sales  inquiries  daily.     I  will  have  a  look  at  the  demo  and  follow  up  with  you  next  week.     Make  sure  you  call  your  mom  since  she  loves  you.     Best,  
  • 6. Response #3 @OpiaTalk Subject: Re: Reaching Out From OpiaTalk alright you win we will talk. my answer is C and I don't play golf. We can chat for 20 mins and if I'm interested we can talk again after that, sound good?
  • 7. Fourth E-Mail Follow-Up Logo Interaction @OpiaTalk
  • 8. Hi, ____: I have sent you 3 emails at this point (one I thought was fairly attention grabbing) and I haven’t gotten a response yet. :( I know what you’re probably thinking, “those automatically generated emails are really annoying me”. Well, let me tell you that those are not automatically generated emails (and I certainly hope they aren’t annoying), I write each one personally and with care. To prove to you that this is the case, please enjoy this photo of me: All jokes aside, I would love 10-15 minutes later this week or next week with you to go over OpiaTalk. I hope to hear from you soon. Dave
  • 9. Dave, You remind me of my favorite quote by Calvin Coolidge, “Nothing in the world can take the place of persistence. Talent will not; nothing is more common than unsuccessful men with talent. Genius will not; unrewarded genius is almost a proverb. Education will not; the world is full of educated derelicts. Persistence and determination alone are omnipotent....” That being said, I am not in charge of SEO or SEM. I think you want to talk to Jeff ____ or Kevin ____. My apologies but I thought I had sent that response to one of your earlier emails. I suspect that was an oversight on my part. Thanks and good luck, Response #1 @OpiaTalk
  • 10. Response #2 @OpiaTalk Subject: RE: Reaching Out From OpiaTalk Hi  Dave,   OK,  you  got  my  a,en/on.  Looks  like  you  have  a  great  product.  I  have  a  ques=on   about  the  technical  part  and  how  it  might  integrate  with  our  Yahoo  store  and  order   processing.  You  present  a  unique,  quickly-­‐expiring  code  to  use  for  a  discount.  Clearly  a   great  reason  to  buy  and  uIer  urgency  for  great  conversion  rates.  How  does  our   system  know  what  codes  to  accept  and  when  and  what  the  offer  is?   Thanks  for  your  persistence,  it  seems  like  it  could  be  a  great  tool!
  • 11. Response #3 @OpiaTalk Subject: RE: I miss us.... hahaha! you got me, this was pretty funny. I apologize for not responding, but it's been quite busy the past few weeks. I am not in the office today, but I have time on wednesday 12-3pm if you want to send me an invite for a call. We can discuss how your company may be able to help us.
 
 thanks!
  • 12. Takeaways 1. Be Persistent 2. Get Creative 3. Be Memorable @OpiaTalk